Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Noisy at times
Breakfast could improve

Categories

Cleanliness
7.19
Several mentions of cleanliness issues, especially regarding odors and general upkeep.
Service
9.16
Many reviews praised the friendliness and helpfulness of the staff.
Location
8.7
Convenient location for excursions and near the Camino de Santiago.
Room Quality
7.65
Mixed reviews; some rooms were criticized while others were appreciated for size and comfort.
Amenities
8.18
Good amenities, yet some areas like breakfast could be improved.
Value for Money
8.64
Many felt the hotel's overall value was good for the price, despite some criticisms.
Food and Beverage
8.19
Generally positive remarks about the breakfast and restaurant, though some specific criticisms noted.
Overall Experience
8.66
Overall positive experience with some minor drawbacks that did not heavily impact satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:13

Property Description

Charming Navarran Style Hotel in Puente la Reina

Scenic Countryside Views and Modern Amenities
Hotel Jakue offers bright, modern rooms with plasma TVs, air conditioning, and en suite bathrooms. Enjoy the typical Navarran architecture and countryside views during your stay.

Delicious Dining Options and Relaxing Bar Terrace
Indulge in local cuisine at the hotel's restaurant or unwind with a drink on the bar's terrace. Take in the serene surroundings while savoring a meal or enjoying a refreshing beverage.

Convenient Location for Exploring
With easy access to the A12 motorway, Hotel Jakue is perfectly situated for exploring the charming village of Puente la Reina and its surroundings. Ideal for walking and cycling enthusiasts, the area offers plenty of outdoor activities.

Book your stay at Hotel Jakue now to experience a perfect blend of comfort, convenience, and scenic beauty.

Important information:

When traveling with pets, please note that an extra charge of 12 euros per pet, per stay applies. Please note that a maximum of 1 pet per room is allowed Please note that the property can only allow pets with a maximum weight of 15 kilos .
Pets are not allowed in the Families or Maitenea rooms or in the Restaurant-Cafe.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Location

Guest Reviews

8.3
Based on 2265 reviews
Cleanliness: 7.19
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.66
K
Kazunaga • couple • jp
8
2026-09-19 • via Nuitee
W
William • couple • us
10
2026-09-19 • via Nuitee
A
Annalisa • couple • it
4
Buona la posizione, Buono il Menù. male Igiene risposte poco professionali
Pros:

La posizione ottima appena fuori la tappa del cammino perfetto!

Cons:

La pulizia nel bagno non c’è lo spazzolone per pulire le Feci! In una camera doppia. Ho chiamato la reception mi hanno risposto non è presente! Inaccettabile. Il mio compagno di stanza l’ha dovuta fare nel water sporco. Assurdo.

2026-09-19 • via Nuitee
O
OSCAR • solo_traveller • mx
9
2026-09-19 • via Nuitee
M
Maria Carmen • solo_traveller • es
8
2026-09-18 • via Nuitee
A
André • solo_traveller • de
7
2026-09-18 • via Nuitee
S
shirley • couple • ie
7
Not a bad location when walking but gone eat there
Pros:

Its location was easy to fine

Cons:

Lift not working check in staff were nice, we took the set dinner menu at €21 a head the food was inedible the salad bar was fine but the hot food was not good only 2 choise we went with the pork ribs couldn’t eat them the plates were practically thrown on the tables the wine was sour when we asked for it yo be changed that was also a drama and then we asked rather rudely to leave they need the table there was knowone waiting at the time 3 other tables at the time also had issues

2026-09-18 • via Nuitee
M
Marquis • solo_traveller • us
9
Pros:

Alfonso was terrific and the facilities were clean and very comfortable.

2026-09-17 • via Nuitee
G
Geert • couple • be
3
Vreselijke ervaring voor nochtans vrij hoge prijs.
Pros:

ligging

Cons:

zeer slecht eten, bed voor 2 waar je maar met 1 in kon slapen, 3 akelige insecten in de kamer!

2026-09-17 • via Nuitee
H
Helen • couple • us
6
Was a clean place on our Camino- a little outside the city
Pros:

Easy to find- staff was friendly- room and bathroom was clean

Cons:

A little noisy

2026-09-17 • via Nuitee
C
Carina • extended_group • es
9
2026-09-17 • via Nuitee
M
Mark • solo_traveller • ca
6
Cons:

Elevator was not working

2026-09-17 • via Nuitee
C
Carmen • solo_traveller • es
9
2026-09-17 • via Nuitee
M
Michael • couple • au
10
2026-09-16 • via Nuitee
T
Tonya • solo_traveller • us
8
Pros:

Room was comfortable and clean. Hotel was right off the Camino trail which was wonderful after a long day walking. Hotel staff and restaurant were very welcoming and nice.

Cons:

Bar staff were not welcoming.

2026-09-15 • via Nuitee
V
Volker • solo_traveller • de
4
Wirklich nicht zu empfehlen !! 👎🏼👎🏼
Pros:

Das Bett war Okay

Cons:

Es ist ein etwas in die Jahre gekommenes Hotel am Stadtrand.
Das Frühstück war unterirdisch. Um 7:00 fast alles weggefuttert, und sehr sparsam wieder aufgefüllt.
Ich musste für meinen kleinen Hund, tatsächlich 19€ für eine Nacht bezahlen !! 😡

2026-09-15 • via Nuitee
M
Mangala • solo_traveller • us
9
Pros:

The dinner was excellent
The onsite massage was definitely unique

Cons:

Not much at all

2026-09-15 • via Nuitee
L
Lidia • solo_traveller • es
4
Mal
Pros:

La ubicación

Cons:

Nada nos gustó. Para el precio que tiene 94€ habitación doble, nos esperábamos más cosas. Solo te dejan un jabón de manos y un gorro de ducha, nada de cepillos de dientes ni peines ni nevera ni agua ni nada. La cama fatal, chirriaba y hacía ruido al moverte lo más mínimo. El suelo también chirriaba al caminar. La ventana la dejaron mal cerrada y el botón de tirar la cadena del vater se salía, lo encajamos bien nosotros. Instalaciones antiguas. La calidad deja nucho que desear por el precio que tiene.

2026-09-13 • via Nuitee
D
Dana • couple • ca
7
Good hotel but poor dining experience
Pros:

Great location.
Comfortable rooms.
Clean.

Cons:

Dining facilities.
We were told we could eat dinner in the dining room because they were full for the night. Nothing nearby and no alternatives offered.
Breakfast buffet was expensive, but many dishes were empty.

2026-09-13 • via Nuitee
D
DAVID • extended_group • gb
9
2026-09-13 • via Nuitee