Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Noisy at times
Breakfast could improve

Categories

Cleanliness
7.19
Several mentions of cleanliness issues, especially regarding odors and general upkeep.
Service
9.16
Many reviews praised the friendliness and helpfulness of the staff.
Location
8.7
Convenient location for excursions and near the Camino de Santiago.
Room Quality
7.65
Mixed reviews; some rooms were criticized while others were appreciated for size and comfort.
Amenities
8.18
Good amenities, yet some areas like breakfast could be improved.
Value for Money
8.64
Many felt the hotel's overall value was good for the price, despite some criticisms.
Food and Beverage
8.19
Generally positive remarks about the breakfast and restaurant, though some specific criticisms noted.
Overall Experience
8.66
Overall positive experience with some minor drawbacks that did not heavily impact satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:13

Property Description

Charming Navarran Style Hotel in Puente la Reina

Scenic Countryside Views and Modern Amenities
Hotel Jakue offers bright, modern rooms with plasma TVs, air conditioning, and en suite bathrooms. Enjoy the typical Navarran architecture and countryside views during your stay.

Delicious Dining Options and Relaxing Bar Terrace
Indulge in local cuisine at the hotel's restaurant or unwind with a drink on the bar's terrace. Take in the serene surroundings while savoring a meal or enjoying a refreshing beverage.

Convenient Location for Exploring
With easy access to the A12 motorway, Hotel Jakue is perfectly situated for exploring the charming village of Puente la Reina and its surroundings. Ideal for walking and cycling enthusiasts, the area offers plenty of outdoor activities.

Book your stay at Hotel Jakue now to experience a perfect blend of comfort, convenience, and scenic beauty.

Important information:


When traveling with pets, please note that an extra charge of 12 euros per pet, per stay applies. Please note that a maximum of 1 pet per room is allowed Please note that the property can only allow pets with a maximum weight of 15 kilos .
Pets are not allowed in the Families or Maitenea rooms or in the Restaurant-Cafe.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2032 reviews
Cleanliness: 7.19
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.66
K
Kenneth • couple • us
9
2026-03-19 • via Nuitee
J
John • family_with_children • us
10
2026-03-19 • via Nuitee
M
Mark • couple • gb
9
Great value hotel !
Pros:

Great hotel second time I’d stayed there and receptionist was so helpful !

Cons:

Bar closed too early !

2026-03-19 • via Nuitee
S
Scott • couple • us
8
2026-03-16 • via Nuitee
J
Joan • couple • nl
8
Pros:

Schoon, rustig en op onze route.

Cons:

Helaas was het restaurant niet open maar konden we aan de bar nog wel iets eten.

2026-03-14 • via Nuitee
G
Gabriel • family_with_children • es
4
La primera vez estuve mejor que ahora, qué pena...
Pros:

Ya había estado en el Hotel Jakue el año pasado (Camino de Santiago) y me gustó bastante, así que quise empezar otra vez el Camino de Santiago desde aquí, pero...
LO BUENO:
1. La habitación de mi pareja y de mi hijo era correcta, aunque pequeña.
2. La atención de recepción fue correcta y amable.
3. Pudimos cenar en un salón que hay en la planta baja cuando la recepción ya había cerrado y sin problema nos dejaron ese espacio.

Cons:

LO MALO:
1. En la habitación 113 hacía muchísimo frío. Había una bomba de calor, pero era insuficiente. Fuimos a pedir una solución y nos dieron un calefactor. ¿El problema? Era imposible dormir con el ruído del calefactor y de la bomba de calor, así que durante la noche pasamos frío. Por la mañana la habitación estaba helada.
2. Habíamos reservado dos habitaciones porque era la opción que aparecía por defecto para alojar a una familia con 2 adultos y 2 menores, y nos dieron dos habitaciones muy separadas. Fue muy incómodo para compartir el equipaje y organizarnos.
3. Nuestra planta olía muchísimo a comida.
4. La taza del WC está tocando a la pica. Puedes apoyar la cabeza mientras haces pipí!

Por todo ello, la relación calidad-precio no nos parece adecuada. Cuando dormimos fuera de casa, esperamos que el precio que pagamos se refleje en la calidad de la estancia.

2026-03-09 • via Nuitee
A
Alba • extended_group • es
10
2026-03-04 • via Nuitee
A
Andoni • couple • es
8
2026-03-02 • via Nuitee
E
Edwin • couple • us
6
Pros:

The room was clean, but is outdated and in need of major repair/renovation.

2026-02-28 • via Nuitee
F
Frédéric • couple • fr
9
Etape chemin St Jacques de Compostelle
Pros:

Personnel accueillant. Petit hôtel chaleureux. Bocadillos de jamon y pimiento parfait. Une étape très agréable.

2026-02-27 • via Nuitee
S
Sanchez • solo_traveller • es
8
Pros:

La habitación con bañera

Cons:

Horario de cena

2026-02-13 • via Nuitee
V
Verena • solo_traveller • ch
9
2026-01-26 • via Nuitee
M
marco • solo_traveller • it
8
Pros:

La qualità , l’ordine e la
Pulizia

Cons:

Nulla

2026-01-23 • via Nuitee
J
JAVIER • couple • es
7
Cons:

Que no hubiese ni una botella de agua de cortesía.

2026-01-19 • via Nuitee
I
Ionut • couple • es
8
2026-01-19 • via Nuitee
J
José • couple • es
10
2026-01-19 • via Nuitee
W
William • extended_group • us
10
Good stop along the Camino.
Pros:

Nice place on the Camino. Good buffet with many options.

2026-01-19 • via Nuitee
J
jose antonio • couple • es
8
2026-01-19 • via Nuitee
A
Albert • couple • ie
9
Very enjoyable, would recommend.
Pros:

Clean, great facilities, efficient staff. Lovely outdoor seating areas. Great for those doing Camino. Good choice of food in bar, restaurant or garden area.

Cons:

A little outside of town but it didn’t matter as great facilities in hotel.

2026-01-19 • via Nuitee
V
Ventura • couple • es
6
agradable
Pros:

la cama era comoda pero las almohadas muuy blandas.parecia que no tenias almohada,la calefaccion de la habitacion era muy buena,el personal muy amable

Cons:

las almohadas como he dicho y que algun pelo ya encontramos en el baño que no era ni nuestro ni de la cabeza...

2026-01-19 • via Nuitee