Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Noisy at times
Breakfast could improve

Categories

Cleanliness
7.19
Several mentions of cleanliness issues, especially regarding odors and general upkeep.
Service
9.16
Many reviews praised the friendliness and helpfulness of the staff.
Location
8.7
Convenient location for excursions and near the Camino de Santiago.
Room Quality
7.65
Mixed reviews; some rooms were criticized while others were appreciated for size and comfort.
Amenities
8.18
Good amenities, yet some areas like breakfast could be improved.
Value for Money
8.64
Many felt the hotel's overall value was good for the price, despite some criticisms.
Food and Beverage
8.19
Generally positive remarks about the breakfast and restaurant, though some specific criticisms noted.
Overall Experience
8.66
Overall positive experience with some minor drawbacks that did not heavily impact satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:13

Property Description

Charming Navarran Style Hotel in Puente la Reina

Scenic Countryside Views and Modern Amenities
Hotel Jakue offers bright, modern rooms with plasma TVs, air conditioning, and en suite bathrooms. Enjoy the typical Navarran architecture and countryside views during your stay.

Delicious Dining Options and Relaxing Bar Terrace
Indulge in local cuisine at the hotel's restaurant or unwind with a drink on the bar's terrace. Take in the serene surroundings while savoring a meal or enjoying a refreshing beverage.

Convenient Location for Exploring
With easy access to the A12 motorway, Hotel Jakue is perfectly situated for exploring the charming village of Puente la Reina and its surroundings. Ideal for walking and cycling enthusiasts, the area offers plenty of outdoor activities.

Book your stay at Hotel Jakue now to experience a perfect blend of comfort, convenience, and scenic beauty.

Important information:


When traveling with pets, please note that an extra charge of 12 euros per pet, per stay applies. Please note that a maximum of 1 pet per room is allowed Please note that the property can only allow pets with a maximum weight of 15 kilos .
Pets are not allowed in the Families or Maitenea rooms or in the Restaurant-Cafe.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2120 reviews
Cleanliness: 7.19
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.66
D
Deirdre • solo_traveller • ie
10
Pros:

Really lovely hotel, loved the decor. We had dinner in the restaurant and it was delicious and the staff in the restaurant were really nice. Great location for the Camino route.

Cons:

Nothing I didn't like.

2026-05-16 • via Nuitee
A
Anne • solo_traveller • ie
9
Very pleasant in every aspect
Pros:

Location

Cons:

N/a

2026-05-16 • via Nuitee
P
PLESSIS • couple • fr
5
Calme mais peu mieux faire côté restauration
Pros:

La situation calme de l'hôtel

Cons:

Le système du dîner en buffet et le prix du petit déjeuner trop cher

2026-05-15 • via Nuitee
K
Kim • solo_traveller • nz
9
The staff were exceptional- especially at reception
Pros:

It was spotless with lots of separate areas to relax in. The feel of the whole property was very relaxing. Even the laundry area was comfortable and clean while waiting for the wash/dry cycles

Cons:

Very very minor - the shower soap dispenser didn’t work and the shower head was loose

2026-05-15 • via Nuitee
K
Kerry • extended_group • ie
8
Excellent Hotel at the beginning of the town, ideal place to stay when on the Camino!
Pros:

Excellent Hotel and great location for the Camino just on the outskirts of the town. We were 3 ladies walking we booked a Superior Room, which had a bath which was a welcome sight after our long day of walking. The Superior room had a double and 2 twins, the twin beds were under the roof eve's and you had to be very careful not to bang your head when you sat up. Beds very comfortable. I was fortunate to get the last massage appointment when we arrived, highly recommend (Nieves Marin Massage Therapist), book at reception or in advance if you can! The pilgrim dinner was good, 2 options for main and buffet for starters and desert. Breakfast was adequate the next morning.

Cons:

Nothing

2026-05-15 • via Nuitee
T
Tzuchung • couple • tw
10
2026-05-15 • via Nuitee
G
Gonzalo • extended_group • es
10
Fin de semana en familia
Pros:

Ubicación para nuestro propósito, amabilidad del personal en la llegada, calma o ausencia de ruidos en la habitación.

2026-05-14 • via Nuitee
G
Gaston • couple • be
9
Gezellig !!
Pros:

Aangename sfeer en mentaliteit tussen de vele pelegrinos !!

2026-05-14 • via Nuitee
S
SHULAMIT • couple • il
9
מיקום מצוין, נקי ומתאים מאוד להולכים בקמינו
Pros:

המיקום מצוין. מאוד נקי. מאוד נוח שבמלון יש קפיטריה/באר שפתוחים עד 10:30 בלילה למי שאחרי יום הליכה ארוך בקמינו, מחפש לאכול משהו קליל במלון. הצוות מאוד נחמד.

Cons:

היה ממש נחמד אם בחדר היה קומקום להכנת קפה

2026-05-13 • via Nuitee
O
Otilio • solo_traveller • es
10
2026-05-11 • via Nuitee
M
Margaret • solo_traveller • ie
10
Pros:

Very clean and comfortable. Lovely friendly bar staff and extremely reasonable dinner. The custard and marietta biscuit for dessert brought back happy childhood memories 😁

Cons:

Nothing.

2026-05-11 • via Nuitee
P
PAUL • solo_traveller • gb
10
Perfect for walking Camino
2026-05-11 • via Nuitee
J
Janis • solo_traveller • ca
8
Very pleasant stay with a lot of services
Pros:

Buffet dinner and breakfast

Cons:

not right in the centre of town

2026-05-10 • via Nuitee
L
Leanna • solo_traveller • us
10
Pros:

Loved the dinner and breakfast buffet!

2026-05-10 • via Nuitee
O
Okinaga • couple • us
6
We got an actual ‘tree house ‘ . It was in a tree, I just thought it was a name
Pros:

Right on the Camino

Cons:

Shower was ridiculously small

2026-05-08 • via Nuitee
C
Christopher • couple • gb
10
2026-05-08 • via Nuitee
R
REBECCA • couple • us
10
2026-05-08 • via Nuitee
D
doyle • extended_group • ie
10
2026-05-08 • via Nuitee
K
Karine • couple • es
10
Está muito bem localizado, pessoal muito simpático, quartos confortáveis e chuveiro muito bom.
Pros:

Limpias y cómodas

2026-05-07 • via Nuitee
C
Chin-kuei • extended_group • tw
8
好
Pros:

位置非常得好，離市中心很近很方便、很清潔

Cons:

無

2026-05-07 • via Nuitee