Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Noisy at times
Breakfast could improve

Categories

Cleanliness
7.19
Several mentions of cleanliness issues, especially regarding odors and general upkeep.
Service
9.16
Many reviews praised the friendliness and helpfulness of the staff.
Location
8.7
Convenient location for excursions and near the Camino de Santiago.
Room Quality
7.65
Mixed reviews; some rooms were criticized while others were appreciated for size and comfort.
Amenities
8.18
Good amenities, yet some areas like breakfast could be improved.
Value for Money
8.64
Many felt the hotel's overall value was good for the price, despite some criticisms.
Food and Beverage
8.19
Generally positive remarks about the breakfast and restaurant, though some specific criticisms noted.
Overall Experience
8.66
Overall positive experience with some minor drawbacks that did not heavily impact satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:13

Property Description

Charming Navarran Style Hotel in Puente la Reina

Scenic Countryside Views and Modern Amenities
Hotel Jakue offers bright, modern rooms with plasma TVs, air conditioning, and en suite bathrooms. Enjoy the typical Navarran architecture and countryside views during your stay.

Delicious Dining Options and Relaxing Bar Terrace
Indulge in local cuisine at the hotel's restaurant or unwind with a drink on the bar's terrace. Take in the serene surroundings while savoring a meal or enjoying a refreshing beverage.

Convenient Location for Exploring
With easy access to the A12 motorway, Hotel Jakue is perfectly situated for exploring the charming village of Puente la Reina and its surroundings. Ideal for walking and cycling enthusiasts, the area offers plenty of outdoor activities.

Book your stay at Hotel Jakue now to experience a perfect blend of comfort, convenience, and scenic beauty.

Important information:


When traveling with pets, please note that an extra charge of 12 euros per pet, per stay applies. Please note that a maximum of 1 pet per room is allowed Please note that the property can only allow pets with a maximum weight of 15 kilos .
Pets are not allowed in the Families or Maitenea rooms or in the Restaurant-Cafe.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2078 reviews
Cleanliness: 7.19
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.66
M
Marti solo_traveller es
9
Pros:

Ambient i instal·lacions

Cons:

Una mica apartat del centre del poble

2026-04-18 via Nuitee
K
Kathy couple us
10
2026-04-18 via Nuitee
B
Benno solo_traveller ie
6
Cons:

Everytime someone used the bathroom in nearby rooms, you could hear everything. The flushing system must have woken me up multiple times. You could literally hear every single sound. Obviously no soundproofing.

2026-04-17 via Nuitee
I
Iker couple es
10
2026-04-17 via Nuitee
R
Rainer family_with_children de
10
Pros:

Sehr großes Zimmer. Lage direkt am Jakobsweg .

2026-04-16 via Nuitee
J
Janet couple gb
9
When we do our 3rd Camino we will stay again.
Pros:

Location, ease of check in and staff.

Cons:

Nothing, we have stayed before and would stay here again. Perhaps orange juice and fresh fruit for breakfast would be good.

2026-04-16 via Nuitee
R
Ray couple us
10
2026-04-13 via Nuitee
J
Jan couple be
8
Pros:

We verbleven 3 nachten maar onze eerste kamer was vlak boven café en heel veel lawaai. Hebben dan andere kamer gekregen.
Warm water was lauw, jammerlijk

2026-04-13 via Nuitee
U
urko couple es
8
2026-04-11 via Nuitee
V
Valentin family_with_children es
10
Pros:

Todo bien

2026-04-11 via Nuitee
V
Valentin family_with_children es
10
Pros:

Toro bien

2026-04-11 via Nuitee
A
Africa family_with_children es
6
2026-04-11 via Nuitee
D
Douglas couple us
10
Pros:

Love the roomy attic room .
We have stayed here 3 times . Always great service and nice food .
Very convenient as it is right on the Camino .
Staff are very helpful and professional .

2026-04-10 via Nuitee
C
Cruz lopez family_with_children es
10
Pros:

Esta fenomenal. Buena ubicacion y muy buen servicio. Todo limpio y bonitas instalaciones.

2026-04-09 via Nuitee
B
Bastías family_with_children es
10
2026-04-09 via Nuitee
J
Juan family_with_children es
10
2026-04-07 via Nuitee
C
Charles family_with_children us
10
Pros:

Great hotel, location, bar and restaurant

Cons:

Nothing

2026-04-07 via Nuitee
P
PALOMA family_with_children es
6
Servicio de bar para cenas escaso.
Pros:

La ubicación y las instalaciones de fuera están bien

Cons:

No salía agua caliente de la ducha.
El bidé no salía agua ni caliente ni fría
La cama incómoda. El colchón era malisimo.
Desayuno solo bocadillos y no hacen nada a la plancha. Lo mismo q si quieres cenar. No ofrecen en el bar nada caliente. Solo bocadillos y tortillas

2026-04-07 via Nuitee
J
Josef couple at
10
2026-04-05 via Nuitee
I
Irina family_with_children es
8
2026-04-05 via Nuitee