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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Allergy-free room
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ATM/cash machine on site
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Wine/champagne
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxury Accommodation in the Heart of Kansas City
Concierge Services and Fitness Center: Enjoy personalized service with our concierge, stay active at our fitness center.
Dining Options: Indulge in American cuisine at our on-site restaurant with dairy-free, vegan, and gluten-free options available.
Convenient Location: Just steps away from the Kansas City Convention Center and minutes from popular attractions like Union Station and the National World War I Museum.
Book your stay at 21c Museum Hotel Kansas City for a luxurious and convenient experience in Kansas City.
$2.00 sustainability fee to support our mission to positively impact the planet, including providing every guest with PATH reusable water bottles. Ask our team for the closest water refill station.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Mycket stora rum, hade kunnat få in hela släkten. Otroligt skön säng.
Saknade schampo, conditioner och body lotion, samt flera klädhängare i garderoben. Frukosten hade ett knappt utbud.
Ac was not working
La cama muy cómoda
Rien
Pratiquement tout , 1350 dollars pour 2 nuits , le ménage non fait dans la chambre
Great location in KC
The bed was huge and very comfortable
The gym was clean and modern
The building itself is beautiful. Front desk staff is friendly.
1. Restaurant. Breakfast was included in our reservation. First two days of our stay we had a really bad experience: long wait to get seated, even though restaurant was about 10% occupied, long wait to get our order taken, not receiving the full order, having to ask 2-3 times for the same thing... I have to say things changed on the 3rd day with the manager being there, completely opposite experience - it was quick and efficient. It'd be nice to have an option to get breakfast earlier on weekends too since we had events to attend and had to leave before 8a.m.
2. Front desk. Everybody was nice and friendly all the time, but I had to ask for things 3, sometimes 4 times before getting them. No housekeeping service every day - no big deal for us, I took out the trash myself and asked for towels and toilet paper at the front desk - nothing upon return, had to track housekeeper again in the hallway to actually get the toilet paper. TV not working upon check in (the message read ask for assistance). Had to ask 3 times before this got resolved. Asked for a wakeup call one night since I had an important event in the morning, never received it. I do not like to complain usually and let small things go, I understand it can get busy and one can forget things, but in this hotel nothing was done upon request, I hope with some training things will change. This is not a Hilton standard. Beautiful property, nice location, but all those little issues added up and spoiled it for us.
3. Water. Be prepared to run water for at least 20 minutes before it gets hot.
I thought everything about the Hotel it self was amazing. The staff was great, the food was on par, and the room was comfortable. I wish there was a heater though, the mornings were chilly for me and I couldn't turn up the temp. That was a a bummer. Also I took a walk from the hotel to a nearby gas station my first night there. Bad choice. I was asked 4 separate times for money from people on the street, some of which made me feel very uncomfortable and fearful for my safety. One gentleman even proceeded to point out an ATM for me when I told him I had no cash. Unbelievable. I will most likely never travel to this city again, if given the option, purely for this reason. Other than that though my experience was amazing.
Not much to say on this really other than what I mentioned above. The food and drinks were good, not over priced, and the room was clean with a friendly staff. The experience here was on par with Hilton properties.
Location was perfect for my convention and surrounding areas. MJ was a great receptionist and showed amazing customer service. She always checked on me to see how i was doing. Check in and check was very easy. Reggie was also very nice. He brought up my fridge but also asked if everything else in the room was working well. I appreciate the great service was was provided. Might i add it was very quiet.
I was on the 2nd floor and i like sunlight and the location of my room i didnt get that. I couldnt see out of my window it was covered. Other than that everything was great!
Beautiful building. Helpful maintenance staff
There was a loud humming in the room that was pretty much constant. You could feel the wall vibrating when you touched it.
The fridge wasn't working & we were told by the front desk it was an eco fridge & it doesn't get cold until something is inside of it 🤨
Luckily, maintenance was also sent up with a replacement fridge.
Good location
Phone did not work and no towels in room had to go to front desk at 1am to get some and 55 dollars to valet is a little steep
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