The Santa Maria, a Luxury Collection Hotel & Golf Resort, Panama City

Hotels
Luxury Collection
9.4 (704 reviews)
Santa Maria Boulevard , Panama City , pa

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great staff service
Excellent food and amenities
Cons:
Mildew in rooms
Noise disturbances during events

Categories

Cleanliness
8.6
Rooms offered had overtones of mildew and allergies reported.
Service
9.6
Staff is consistently praised for their warmth and attentiveness.
Location
9.1
Good proximity to the airport, but described as slightly far from the center.
Room Quality
9.1
Well laid out and comfortable, but some rooms may need freshening up.
Amenities
9.6
Great pool, spa, and dining options, enhancing the overall experience.
Value for Money
9.6
Quality offerings align with expectations for a hotel of this rating.
Food and Beverage
9.6
Exceptional food, particularly breakfast, enhances the stay.
Overall Experience
10
Many guests reported a wonderful stay overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:18

Property Description

Luxurious Accommodation

The Santa Maria, a Luxury Collection Hotel & Golf Resort, Panama City offers elegant rooms with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even feature balconies with stunning city views, ensuring a comfortable and upscale stay for all guests.

Dining Excellence

Indulge in a culinary journey at the hotel's restaurant, serving a delicious array of Seafood, Steakhouse, and local cuisine. With options for vegetarian, dairy-free, and gluten-free diets, there's something to satisfy every palate. Start your day right with a delectable buffet breakfast before exploring Panama City.

Recreational Activities

Unwind and have fun with the various recreational activities available, such as playing mini-golf on-site. Whether you prefer relaxing by the outdoor swimming pool, working out in the fitness centre, or enjoying a refreshing drink at the bar, The Santa Maria ensures a memorable and enjoyable stay.

Book now for an unforgettable experience at The Santa Maria, a Luxury Collection Hotel & Golf Resort, Panama City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 704 reviews
Cleanliness: 8.6
Service: 9.6
Location: 9.1
Room Quality: 9.1
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 10
C
Carlos extended_group pe
9
una excelente estancia
Pros:

La ubicación es muy buena, muy céntrica. Las instalaciones, el desayuno y el bar muy bien atendidos. Aún cuando el restaurante Meztizo estubo en remodelación, no se sintio ninguna molestia.

Cons:

Solicitamos un Late Check Out de solo 2 horas y no nos lo concedieron. Nos indicaron que costaría la mitad de una noche, lo cual nos pareció excesivo por 2 horas más.

2026-03-07 via Nuitee
Y
Yuliana family_with_children co
10
Pros:

Nos encanto, volveremos

2026-03-04 via Nuitee
K
keith extended_group tt
10
2026-03-03 via Nuitee
L
Leonardo solo_traveller fr
10
2026-03-01 via Nuitee
M
Marcelo family_with_children bo
10
2026-02-26 via Nuitee
A
Andrés family_with_children co
3
Pésima
Cons:

El Hotel no tiene buena atención con los infantes, este es un hotel que no ha pensado en las familias con niños pequeños, no tienen la cordialidad ni la atención de recibir familias con bebés, evitar alojarse en este hotel si tienen niños menores de 10 años, ya que la hospitalidad no es la adecuada por el personal del hotel, al igual eviten llegar antes del del check In 3 pm, porque te van a hacer esperar en un lobby no apto para recibir familias que vienen cansadas de un viaje largo, no lo recomiendo 👎🏾

2026-02-24 via Nuitee
K
Kam Ling couple hk
9
2026-02-23 via Nuitee
S
sergio family_with_children co
10
2026-02-22 via Nuitee
R
Rebecca couple us
9
Professional!
Pros:

What a place!!! The breakfast went above and beyond my expectations! And my husband would tell you I am very particular as I traveled to other countries to open restaurants before social media and COVID (when the hospitality industry truly cared as we relied on word of mouth and secret shoppers). Everyone we encountered from before entering the main doors to the pool area and housekeeping were as pleasant and ready to help and or guide us. Lastly, if staying during a Sunday, it is a must to attend brunch. Promise it is THE best $75 you will ever spend. Special thanks to Yahaira Gutierrez (hope I didn’t butcher her name) she ran a tight ship in the dinning room as well as bringing so much warmth to the place. She called me the week after our check out to make sure the reservation I had made for my 85 and 90 year old parents was still standing (Panamenians are always late 🤣) as she understood how much my husband and I wanted to have them enjoy and have the same experience we had. Could not ask for more! We will ALWAYS stay at The Santa Maria when back in Panama!

Cons:

The only constructive criticism I have is to be a little quicker with beverages in the pool area and have someone pick up a little more often as some of the chairs had other guest trash for a long while.

2026-02-22 via Nuitee
P
Patricia family_with_children pa
9
Cons:

Demora en el check-in. También me gustaría más variedad de comida en el área de la piscina

2026-02-12 via Nuitee
M
Mariano solo_traveller us
10
Excelente lugar para hospedarse en Panamá
Pros:

Me gustó todo el hotel. Su atención, confort, comida, predisposición del personal y sus vistas.

Cons:

Nada. Excelente lugar

2026-02-10 via Nuitee
O
Oscar couple cl
10
2026-02-09 via Nuitee
M
Marjolein couple nl
9
Erg fijn, ee hebben genoten van alle luxe
Pros:

Zwembad was prachtig, groot. Ook ligbedden en ruimte om zwembad was top.
Ontbijt formidabel. Kamer prachtig

Cons:

Hoge prijzen in restaurant en hoge greenfee

2026-02-09 via Nuitee
S
Stefan solo_traveller de
10
2026-02-08 via Nuitee
C
Christian family_with_children us
10
Pros:

I liked everything, the people, the service, the food, very good golf course

Cons:

Even though the golf course conditions were optimal, they are building like 10 high rises, the noise and dust was crazy, and even with they charged us full regular rate. In my opinion is not correct, they should consider lower the rates for the inconvenience.

2026-01-31 via Nuitee
J
Jose couple pa
10
Lujo, comodidad y Antiestrés dentro de una bulliciosa ciudad
Pros:

Es un sitio muy tranquilo dentro de una ciudad tan bulliciosa, te sientes desconectado de todo y sin estrés, es acogedor, lujoso y volvería muchas veces

Cons:

El inodoro lo bajamos con palanca, pienso que hay mecanismos más sofisticados que una palanca y más en un hotel de lujo

2026-01-29 via Nuitee
A
Antosh couple ca
8
2026-01-27 via Nuitee
P
Pilar extended_group co
10
Espectacular, volvería siempre.
Pros:

El desayuno es espectacular, la habitación de muy buen tamaño al igual que el baño, con todas las comodidades. La piscina me encantó. El hotel está lleno de detalles. Volvería siempre

Cons:

La atención de una mesera que hizo que el almuerzo se demorara una eternidad.

2026-01-27 via Nuitee
R
Raphael family_with_children br
9
Retornaria
Pros:

Café da manhã excelente,
Staff atencioso

Cons:

Gostei de tudo

2026-01-26 via Nuitee
A
Andrés family_with_children co
10
confort lujo y golf del mas alto nivel
Pros:

super balanceado y con muchas alternativas. todo tipo de jamones y me encanto la maquina que cortaba la pata de jamón!!!!

Cons:

nada todo al 100

2026-01-21 via Nuitee