Vila Gale Collection Sintra

Hotels
Vila Gale
8.5 (4643 reviews)
Rua da Fonte da Granja , Sintra , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Family-friendly
Attentive staff
Cons:
Noise from children
Average food quality

Categories

Cleanliness
7.89
Some concerns with cleanliness in spa area and towels took a long time to arrive.
Service
9.36
Staff were very attentive and friendly, making the stay enjoyable.
Location
9.4
Great location, ideal for families looking to stay in one place.
Room Quality
8.85
Comfortable rooms with great views, but some areas appeared dated.
Amenities
7.88
While there are activities for kids, some amenities are not suited for couples looking for relaxation.
Value for Money
8.34
While it offers a lot for families, it's not on par with a 5-star experience in terms of dining options.
Food and Beverage
7.39
Food quality was average, breakfast buffet did not meet expectations.
Overall Experience
8.86
A solid family-friendly resort, although not ideal for couples seeking a quiet getaway.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:34

Property Description

Luxurious Accommodations

Indulge in maximum comfort in our carefully decorated rooms and suites equipped with modern amenities for a relaxing stay.

Culinary Delights

Experience a gastronomic journey at our two restaurants offering gourmet and buffet options with stunning views, along with healthcare services for a balanced diet.

Wellness Oasis

Relax and rejuvenate at Spa Satsanga with a range of facilities including a heated pool, sauna, hot tub, gym, and various therapies for a holistic wellness experience.

Book your stay at Vila Galé Sintra for a luxurious and rejuvenating retreat in Várzea de Sintra.

Important information:

Please note that for all reservations including dinner supplements, drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 4643 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.86
R
Rime family_with_children ma
8
2026-07-25 via Nuitee
M
Martina family_with_children de
8
2026-07-25 via Nuitee
M
Miguel couple pt
6
2026-07-25 via Nuitee
M
Maria couple pt
8
2026-07-25 via Nuitee
J
Julia solo_traveller gb
9
Stunning and comfortable family friendly get away.
Pros:

The hotel is absolutely stunning, set in the hills of Sintra. The stay was comfortable, staff were helpful, and food/facilities were great.

Cons:

Not much!

2026-07-24 via Nuitee
A
Ana Paula Simões Ramos family_with_children pt
10
Excekwnte as minhas criancas foram muiti felizes ai
Pros:

Gostei muito da atencao às criancas.
Viajei com os meus netos e foi fantastico

Cons:

O atendimento do restaurante ao almoco foi pessimo.
Os funcuobarios de swrvico ao almoci deixam muito a desejat rocando a falta de educacao.

Nao é conducente com um hotel 5 estrelas.
Muito mau

2026-07-24 via Nuitee
D
Daniel solo_traveller es
9
Pros:

Instalaciones y ubicación pese a estar lejos de Sintra

2026-07-24 via Nuitee
H
Héctor solo_traveller es
5
Pros:

El entorno

Cons:

El trato personal .Realmente no propio de un hotel de 5 estrellas.Comida siempre repetida

2026-07-24 via Nuitee
N
Nuno couple pt
9
2026-07-24 via Nuitee
A
Além couple pt
10
2026-07-23 via Nuitee
J
Jacqueline family_with_children gb
4
Would not recommend or return.
Pros:

Good facilities and activities for smaller kids, beautiful setting and good size rooms. Good receptionist and easy check in.

Cons:

Food was terrible, staff was inefficient, under trained and overwhelmed especially at dining times. Cold pool outside.

2026-07-23 via Nuitee
S
Svitlana family_with_children ua
5
It’s just fine, not really worth a price
Pros:

The location, the view, the pools
Areas for children

Cons:

The doors are a disaster if you are with a stroller
Breakfasts don’t have vegetables at all, and mostly people stay in a queue for omelets, and then for waffles/pancakes which takes time
For us a dinner at 7:30 is too late, so we were finding our options at the bar, which were just burgers
The massage at the spa - I got for the first day only 30 minutes option - and it was so amazing that I booked another day for 30 minutes also, and it was so bad, I would never take the other day, if this was my experience at first. First day I felt like a really full relaxation (luckily that was my birthday), and the next day I wanted to continue (and to compensate the full hour for myself) - I was asked to wait which is okay, so we started 15 minutes later, but finished almost on time, which was strange and the hands of masseuse didn’t warm up through these whole 20 minutes. (Luckily that was not my birthday already, I would be really disappointed)
About the cleaning - with a room we got socks from somebody else before

2026-07-22 via Nuitee
R
RenatoFL couple pt
10
2026-07-22 via Nuitee
F
Farah family_with_children ch
9
Great serene stay
Pros:

Very serene enviroment. Great pools with a beautiful view of sintras palace in the distance and all the hills around you. Huge rooms. Beautiful lobby overlooking ghe entire landscape! Parking below

Cons:

Nothing great place !

2026-07-21 via Nuitee
P
Pedro extended_group es
10
2026-07-21 via Nuitee
D
Diana family_with_children sk
8
2026-07-20 via Nuitee
C
Claudia family_with_children pt
10
2026-07-19 via Nuitee
M
Malcolm solo_traveller mt
7
Decent hotel with sub-standard food
Pros:

A decent hotel in a good location with beautiful surroundings and plenty of space.

Cons:

The food in the restaurant was disappointing, especially considering the prices charged and the fact that it is a 5 star hotel. The pasta was tasteless and the quality from one day to the next was inconsistent. This is one of the primary reasons I probably wouldn't recommend the hotel unfortunately. Everything else was decent.

2026-07-19 via Nuitee
C
Cheila solo_traveller pt
10
2026-07-15 via Nuitee
L
Lena solo_traveller fi
7
2026-07-15 via Nuitee