Vila Gale Collection Sintra

Hotels
Vila Gale
8.5 (4300 reviews)
Rua da Fonte da Granja , Sintra , pt

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Family-friendly
Attentive staff
Cons:
Noise from children
Average food quality

Categories

Cleanliness
7.89
Some concerns with cleanliness in spa area and towels took a long time to arrive.
Service
9.36
Staff were very attentive and friendly, making the stay enjoyable.
Location
9.4
Great location, ideal for families looking to stay in one place.
Room Quality
8.85
Comfortable rooms with great views, but some areas appeared dated.
Amenities
7.88
While there are activities for kids, some amenities are not suited for couples looking for relaxation.
Value for Money
8.34
While it offers a lot for families, it's not on par with a 5-star experience in terms of dining options.
Food and Beverage
7.39
Food quality was average, breakfast buffet did not meet expectations.
Overall Experience
8.86
A solid family-friendly resort, although not ideal for couples seeking a quiet getaway.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:34

Property Description

Luxurious Accommodations

Indulge in maximum comfort in our carefully decorated rooms and suites equipped with modern amenities for a relaxing stay.

Culinary Delights

Experience a gastronomic journey at our two restaurants offering gourmet and buffet options with stunning views, along with healthcare services for a balanced diet.

Wellness Oasis

Relax and rejuvenate at Spa Satsanga with a range of facilities including a heated pool, sauna, hot tub, gym, and various therapies for a holistic wellness experience.

Book your stay at Vila Galé Sintra for a luxurious and rejuvenating retreat in Várzea de Sintra.

Important information:

Please note that for all reservations including dinner supplements, drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 4300 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.86
Z
Zelda extended_group gb
8
Really good, nice and clean
Pros:

Big spacious apartment, but no salt, sugar tea or coffee.

Cons:

Nothing to wipe down the kitchen or tables. Not enough seeds or oats at breakfast.

2026-03-07 via Nuitee
S
Sara family_with_children pt
9
Entretenimento
Pros:

Atividades para as crianças

Cons:

Sobrelotado. Pouca disponibilidade da piscina interior

2026-03-06 via Nuitee
J
João couple pt
9
2026-03-06 via Nuitee
A
Alexandre solo_traveller pt
10
2026-03-05 via Nuitee
V
Valter Filipe Ferreira family_with_children pt
10
Maravilhosa
Pros:

Ótimo

2026-03-05 via Nuitee
J
Julião couple pt
8
Estadia que começou mal mas graças ao bom atendimento da recepcionista tornou-se marcante
Pros:

O atendimento/cuidado da recepcionista Ana, após ocorrer algumas situações desconfortáveis com o hotel.

Cons:

Atraso da entrega da comida no bar do hotel. Miúdos com menos de 10 anos no jacuzzi e a perturbar o bom funcionamento do spa.

2026-03-05 via Nuitee
P
Pedro couple pt
10
2026-03-05 via Nuitee
F
Fernando couple pt
9
2026-03-05 via Nuitee
P
Pedro couple pt
8
2026-03-04 via Nuitee
D
Dariusz couple gb
10
2026-03-04 via Nuitee
C
Carlos couple pt
10
Pros:

Very good pool
Very nice staff

2026-03-04 via Nuitee
A
Alvaro family_with_children pt
9
2026-03-03 via Nuitee
L
Liliana family_with_children pt
10
2026-03-03 via Nuitee
J
João couple pt
10
Maravilhosa
Pros:

Gostei bastante das condições, ótimo pequeno almoço. É jantar buffet com varias opções.

2026-03-03 via Nuitee
J
Jose couple pt
8
Pros:

Local calmo, colaboradores simpáticos

Cons:

As alcatifas principalmente dos corredores bastante sujas

2026-03-02 via Nuitee
W
Wilson couple pt
10
2026-03-02 via Nuitee
P
Pragosa family_with_children pt
9
Pros:

Em geral de tudo...

Cons:

Ao nível de restaurantes deveriam ter ofertas de menus mais acessíveis ..

2026-03-02 via Nuitee
M
Maria family_with_children pt
8
Fim de semana em família, para aproveitar a piscina interior
Pros:

Piscina interior fantástica: grande e com água aquecida! Dão toalhas e roupões mesmo para crianças. É um hotel totalmente kids friendly com atividades incluidas e menus nos restaurantes ó para crianças.

Cons:

Estava muito cheio e a piscina interior com muita gente. Jacuzzi nem dava para ir por ter tanta gente. (Sexta e sábado).
Comida dos restaurantes com valores um pouco elevados, mesmo para crianças.

2026-03-01 via Nuitee
P
Pura family_with_children es
8
2026-03-01 via Nuitee
M
Machado family_with_children pt
7
Não agradou a localização do quarto, perto da entrada e com pouca privacidade
Pros:

Agradével e com muita variedade para comer.

2026-02-28 via Nuitee