Vila Gale Collection Sintra

Hotels
Vila Gale
8.5 (4524 reviews)
Rua da Fonte da Granja , Sintra , pt

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Family-friendly
Attentive staff
Cons:
Noise from children
Average food quality

Categories

Cleanliness
7.89
Some concerns with cleanliness in spa area and towels took a long time to arrive.
Service
9.36
Staff were very attentive and friendly, making the stay enjoyable.
Location
9.4
Great location, ideal for families looking to stay in one place.
Room Quality
8.85
Comfortable rooms with great views, but some areas appeared dated.
Amenities
7.88
While there are activities for kids, some amenities are not suited for couples looking for relaxation.
Value for Money
8.34
While it offers a lot for families, it's not on par with a 5-star experience in terms of dining options.
Food and Beverage
7.39
Food quality was average, breakfast buffet did not meet expectations.
Overall Experience
8.86
A solid family-friendly resort, although not ideal for couples seeking a quiet getaway.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:34

Property Description

Luxurious Accommodations

Indulge in maximum comfort in our carefully decorated rooms and suites equipped with modern amenities for a relaxing stay.

Culinary Delights

Experience a gastronomic journey at our two restaurants offering gourmet and buffet options with stunning views, along with healthcare services for a balanced diet.

Wellness Oasis

Relax and rejuvenate at Spa Satsanga with a range of facilities including a heated pool, sauna, hot tub, gym, and various therapies for a holistic wellness experience.

Book your stay at Vila Galé Sintra for a luxurious and rejuvenating retreat in Várzea de Sintra.

Important information:

Please note that for all reservations including dinner supplements, drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 4524 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.86
V
Vera couple pt
10
Excelente estadia
Pros:

Gostei de tudo.

2026-05-08 via Nuitee
R
Rafael solo_traveller pt
9
2026-05-08 via Nuitee
R
Rita family_with_children pt
6
2026-05-08 via Nuitee
G
Gonçalo solo_traveller pt
10
Pros:

Local Simpatia e infraestruturas

Cons:

Nada a referir

2026-05-06 via Nuitee
B
branco couple pt
10
Pros:

Tudo

Cons:

Nada

2026-05-05 via Nuitee
I
Ines solo_traveller pt
9
2026-05-05 via Nuitee
A
ANA couple es
10
2026-05-05 via Nuitee
S
Susana couple pt
10
2026-05-05 via Nuitee
J
João Ribeiro solo_traveller pt
9
2026-05-04 via Nuitee
R
Rute couple pt
10
2026-05-04 via Nuitee
T
Telma Marina couple pt
10
2026-05-04 via Nuitee
P
Paula couple co
9
Muy buen hotel
Pros:

Muy amplio, cómodo. Muy buen desayuno

Cons:

Falta algo de mantenimiento

2026-05-04 via Nuitee
D
Diogo solo_traveller pt
10
2026-05-03 via Nuitee
E
Edith family_with_children pt
8
Bel hôtel familial avec vue imprenable
Pros:

Très bon hôtel avec emphase familiale : grande chambres avec espace dédié pour les enfants, 4 piscines, dont 2 intérieures (spa et piscine enfants), emplacement merveilleux, buffet adapté aux familles, tant par son horaire que sont offre.

Cons:

C'est un très bon hôtel, mais c'est plutôt un 4 étoiles, pas du tout 5 étoiles. Les équipements commencent à vieillir, il manque de personnel et de services pour les gens autour de la piscine (besoin de retourner au bar du lobby pour acheter des breuvages, et revenir par soi-même, sans plateau, avec les commandes), et du coup, un peu cher, même en réservant à l'avance. Au vu de l'emplacement, une navette vers Sintra serait apprécié, car les Uber sont difficiles à obtenir, et le réseau étant mauvais sur place, des fois difficile d'avoir le bon emplacement.

2026-05-03 via Nuitee
E
Elias couple pt
10
2026-05-03 via Nuitee
B
Beto couple pt
8
2026-05-02 via Nuitee
M
Markač family_with_children si
7
We expected 5 stars hotel, however this would for us be conditionally 4 star hotel. Overall we had good time at the end.
Pros:

Nice views, location

Cons:

Hotel had probably 5 stars 15 years back, however now rooms are old, quite dark, with very uncomfortable beds for kids, with no blankets but just sheet with cover. The 2 bedroom apartment is seperated from main building and had bad smell of moisture, was cold and not super clean when we arrived. Also the smell of main building, jn some elevators was quite strange, not pleasant. For the kids, you have very limited time in the day when you can use offered entertainments and playground.

2026-05-02 via Nuitee
M
mateus solo_traveller pt
9
2026-05-02 via Nuitee
C
Carlos Alberto solo_traveller pt
9
2026-05-01 via Nuitee
P
Pedro family_with_children pt
10
Excelente bufete, piscina e entretém para os mais novos!
2026-05-01 via Nuitee