U Hotels Makati

Hotels
9.6 (1065 reviews)
5091 P. Burgos Street corner San Mateo Street, Poblacion , Manila , ph

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noisy AC
Limited breakfast options

Categories

Cleanliness
9.16
Clean rooms but some complaints about mold and humidity.
Service
10
Exceptional service provided by staff, especially Kia.
Location
9.16
Convenient but located in a red light district.
Room Quality
9.16
Comfortable beds but issues with some rooms lacking basic amenities.
Amenities
9.66
Basic facilities but clean and functional.
Value for Money
10
Good value for the price.
Food and Beverage
9.66
Breakfast options are limited but considered decent.
Overall Experience
10
Overall enjoyable stay with highlights on service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:47

Property Description

Prime Location in Manila
U Hotels Makati offers a prime location close to popular attractions like Century City, Power Plant Mall, and Greenbelt Mall. With Glorietta Mall just a short distance away, our hotel is the perfect choice for travelers looking to explore the vibrant city of Manila.

Comfortable Rooms with City Views
Each room at U Hotels Makati is equipped with a desk, flat-screen TV, and a private bathroom. Guests can enjoy city views from select rooms and make use of the fridge provided in every room, ensuring a comfortable and convenient stay.

Complimentary Breakfast and Lobby Lounge
Start your day with a delicious breakfast featuring continental, à la carte, and American options. Guests can also unwind at the lobby lounge offering free unlimited coffee and snacks. Our friendly staff, fluent in English and Filipino, are available 24/7 to assist you during your stay.

Book your stay at U Hotels Makati for a memorable experience in Manila!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 12 years old to 16 years old stay for ₱ 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1065 reviews
Cleanliness: 9.16
Service: 10
Location: 9.16
Room Quality: 9.16
Amenities: 9.66
Value for Money: 10
Food and Beverage: 9.66
Overall Experience: 10
S
simon • family_with_children • gb
8
Pros:

Nice place in a good location
Great restaurant and good breakfast

Cons:

Nothing

2026-03-10 • via Nuitee
P
pawulon • extended_group • pl
9
2026-03-07 • via Nuitee
P
pawulon • family_with_children • pl
9
2026-03-07 • via Nuitee
S
simon • solo_traveller • gb
9
Pros:

Location and staff

Cons:

Nothing comes to mind

2026-03-06 • via Nuitee
C
Christiane • family_with_children • ch
9
2026-03-05 • via Nuitee
L
Lorre • solo_traveller • us
6
Ok but other same price options nearby
Pros:

Walkable. Laundry and 7 eleven nearby
Luggage storage

Cons:

Charge for everything sometimes very noisy old a/c
No easy drop off or pickup area
Paid for breakfast. No milk included for coffee

2026-02-24 • via Nuitee
P
Pello • couple • es
8
Recomendado para unos días en Manila.
Pros:

Cama muy cómoda.
Habitación y baños limpios.
Personal muy amable.
Dieron la posibilidad de late check out pagando una tasa.
Aire acondicionado funcionando bien.

Cons:

Poco que comentar.
Podrían poner más perchas.
La habitación no tenía ventana, estaba bloqueada.

2026-02-24 • via Nuitee
M
Marcel • family_with_children • nl
9
Pros:

Het personeel was top. Ik kreeg zelfs gratis massage van 15 min. Leuke sfeer. Goede locatie. Goed eten.

Cons:

Er was geen uitzicht, maar dat was ok omdat de kamer gezellig is.

2026-02-23 • via Nuitee
A
Alessandra • couple • be
6
Pros:

L’hotel è pulito e le stanze sono abbastanza grandi. Lo Staff gentile è molto gentile, durante il mio soggiorno ne ho anche approfittato per fare un massaggio, servizio top!

Cons:

Le stanze non sono bene isolate quindi si sentono tutti i rumori del corridoio. La doccia non aveva acqua calda e non c’era il phon a disposizione

2026-02-10 • via Nuitee
S
Stephen • couple • us
10
Pros:

Everything was great! Great Staff throughout.
Housekeeping was thorough and Ken always did a great job cleaning my room. The bed was really comfortable with clean white linens and towels. Good food in the restaurant and great friendly staff. Good location!

2026-02-08 • via Nuitee
V
Valeria • solo_traveller • ar
9
Recomendado
Pros:

La ubicacion era practica y estaba bien. La habitacion cumplia todas las expectativas.

Cons:

-

2026-01-24 • via Nuitee
Álvaro • couple • es
6
2026-01-20 • via Nuitee
S
Stephen • couple • us
10
A comfortable clean Hotel. Great location!
Pros:

It’s a great Hotel. The Staff throughout are very helpful and friendly. Security always there to open the door for you. Check-in was easy and with smiles. The place is very clean. The breakfast or really good. The skillet omelette is good and the food in general is quality along with the coffees. The kitchen staff are great. I stayed in a triple room because the price was right even though I’m just one. The bed is really comfortable,with white sheets and pillow cases. I mean really white and clean and soft. The towels were also white.
Some hotels have old grey towels. The location is at the bottom of Burgos st. So you can avoid all the clubs (when you want to) ! 7/11 2 doors down. Restaurants close by. Of course it has a cold fridge tv coffee pot ect. There isn’t a gym but I went to the mall 5 minutes walk to Gym for daily workout. I extended my stay a few times so for me it is a great place to stay. I’ll always come back.The standard rooms are small but you know that when booking right?
It’s a great value though.

Cons:

No complaints

2026-01-16 • via Nuitee
M
Mark • solo_traveller • au
8
Will book again!
Pros:

Close to P. Burgos but quiet, great value for money, accessible location. Food, service, and standards are all good. Coffee is great as always.

Cons:

The hot water wasn’t hot enough, there’s some mould on the showers but nothing too off putting.

2026-01-06 • via Nuitee
D
Detlef • family_with_children • de
5
Pros:

Personal sehr nett. Frühstück war gebucht aber nicht so gut . Es gab nur eine Tasse Kaffee die nächste musste bezahlt werden. Hier gab es a la Card Frühstück. Die Auswahl war soweit ok aber das mit dem Kaffee nicht.

Cons:

Die Umgebung vom Hotel war sehr schmutzig .

2026-01-05 • via Nuitee
• couple • ru
9
Pros:

Вкусные завтраки но все по меню. Прямо в центре, всё рядом.

Cons:

Не открываются окна. Номера маленькие.

2026-01-04 • via Nuitee
E
Elisaveta • couple • fr
5
2026-01-02 • via Nuitee
E
Eric • couple • ca
10
2025-12-31 • via Nuitee
G
Gautier GlobalGround • family_with_children • fr
7
Pros:

Comfortable bed
Nice staff
Good breakfast

Cons:

The area, we just arrived in Manila and this was just a short stop for us, the hotel is located in the biggest red light district of Manila so it was not the vibe we were looking for
The AC is incredibly noisy, good thing is that it covers the street noise

2025-12-29 • via Nuitee
M
Ma Susan Mae • couple • gb
9
2025-12-20 • via Nuitee