Chaq Chaq

Hotels
Independent
9.4 (20 reviews)
74 Sabat Qarradine, Guerniz, Fes, Fès-Meknès , Fes , MA

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Library
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Beautiful rooms
Cons:
Noise from residential area
Limited furniture quality on the roof
Mixed feedback on value for money

Categories

Cleanliness
8.8
Guests consistently mentioned cleanliness as a top highlight, contributing to the high rating.
Service
9
Service was highly praised by guests, with staff being described as friendly and considerate.
Location
8.7
The hotel's location near key attractions and markets received positive feedback, although some guests noted noise from residential areas and dark alleyways.
Room Quality
8.2
Rooms were described as comfortable and beautiful, contributing to the positive rating.
Amenities
8
Amenities were satisfactory, with standout features like a welcoming tea service, luxurious rooms, and a picturesque rooftop.
Value for Money
6.9
Mixed feedback on value for money, with some guests feeling the price was justified by the services, while others found it slightly high.
Food and Beverage
8
Breakfast received positive reviews for quality and filling portions, although some guests desired more variety.
Overall Experience
8.7
Most guests had a positive overall experience, highlighting the friendliness of staff, beautiful rooms, and convenient location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 10:42

Property Description

Luxurious Amenities
Pamper yourself with onsite massages or take in the view from a rooftop terrace. Enjoy complimentary wireless internet access, concierge services, and a reception hall.

Delicious Dining Options
Satisfy your appetite at CHAQ CHAQ, a restaurant specializing in local and international cuisine. Indulge in room service (during limited hours) or savor a daily complimentary local cuisine breakfast.

Convenient Features
Benefit from a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge (24 hours). Experience comfort in air-conditioned rooms with minibars, down comforters, and premium bedding. Start your day connected with complimentary wireless internet access and make use of bathrooms with complimentary toiletries and hair dryers.
Start your incredible stay at Chaq Chaq today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FEZ

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 20 reviews
Cleanliness: 8.8
Service: 9
Location: 8.7
Room Quality: 8.2
Amenities: 8
Value for Money: 6.9
Food and Beverage: 8
Overall Experience: 8.7
M
Michael
10
Beautiful quiet riad near Bab Rcif
Pros:

I stayed at Chaq Chaq for 3 nights recently and was a splendid experience. Once you walk inside, it just feels like you have been transported from the hectic medina into a completely different environment. But as with any experience, as beautiful as the premises are, service is also very important. I have to really give my props to Abdul and Mustafa, who were always there to answer questions and be the best hosts possible, so thank you both.

We had a room with double beds and everything was functional. There is air con but no television. Nice breakfast each morning with eggs, bread and fruit. Awesome roof top access with tiny dipping pool and great panoramic views of the medina and hilltops.

I do have to admit that finding the riad is hard. Even after 3 days, I still did not feel comfortable finding it. I studied it via google map before I landed and I thought I would be able to figure it out, but whatever plan I thought I had, it was completely thrown out the window once I walked past the gates from Bab Rcif. Google maps is not great once you get into the small alleys. Ignore kids and even some adults saying the road is closed, as it's just a way to get them to lead you in a loop and get some money off you. Trust me, I fell for this scam even though I read it beforehand too. Best advice is to see if you can arrange for a meetup outside Bab Rcif with someone from the riad.

2023-10-09 via Nuitee
N
NAOKO friends
10
Pros:

Very nice service and clean inside.

2023-10-03 via Nuitee
E
Emigdio partner
10
Pros:

Un lugar increíble para hospedarte en Fes

2023-08-27 via Nuitee
S
Stephen family
10
Pros:

Chaq Chaq is located in Medina and central/walkable to all the amazing sights and sounds. The staff, Abdu and Mustafa made our stay wonderful and memorable.

2023-06-14 via Nuitee
T
Tammy family
10
Pros:

This Riad is charming, small, family operated, very kind staff, clean, good beds… price is fair for what you get

2023-05-06 via Nuitee
V
Valentina
10
Eccellente boutique hotel nel cuore della medina
Pros:

Hotel magnifico .. una reggia.. accoglienza e servizio ottimi.. colazione sulla terrazza con vista sulla citta’ ,qualita’ prezzo eccellente

2023-04-23 via Nuitee
M
Murielle
10
Pros:

Séjour fantastique, riad très bien placé, très propre et très agréable
Personnel hyper disponible, gracieux, accueillant, prévenant et très discret
Petit déjeuner gargantuesque
Nous recommandons ce riad... mais appeler avant d arriver car un peu difficile a trouver😄

2023-03-31 via Nuitee
L
Linda
10
Would come again and again.
Pros:

This Riad is very beautiful- and we thoroughly enjoyed our stay. The staff makes every effort to accommodate all needs and is quite trustworthy. Breakfast on the roof (Terrace) is truly memorable.

The Riad itself is deep within the Medina and the staff available to guide you in and out. Within a day or two you will be confident enough to do this yourself. They also have excellent access to some lovely restaurants and will make sure you do too!

2023-01-06 via Nuitee
P
philippe
8
peut mieux faire.
Pros:

Le riad est sympa mais n'a pas été occupé pour une longue période et la chambre n'a pas été dépoussiérée avant l'entrée. Hormis ce détail. c'est un très beau Riad avec un potentiel qui doit être amélioré pour correspondre au niveau affiché. Il faudrait rajouter des peignoirs, une bouilloire avec tisane et café, des produits de toilette de qualité, etc....brefs des petits détails qui font la différence

2022-10-18 via Nuitee
L
Liliana
10
An Oasis in the Fes Medina!
Pros:

What a wonderful Riad this is!. It is truly an oasis in the middle of the Medina!. The moment you step into this place you are amazed by the beauty of the architecture!. The rooms in this Riad have been tastefully renovated and decorated!, they have the look and feeling of a luxurious hotel! The beds are super comfortable, linens are super clean and of a great quality!. One of our favorite areas was definitely the rooftop!. We brought wine and olives and enjoyed the beautiful sunset and the sounds of the Medina!. But the BEST part of our stay was the Manager: Abdou!!… what a kind and wonderful person he is!. He went out of his way to make sure we were happy and comfortable!. Since we did not know our way through the Medina, he took us to a restaurant and later came to pick us up to take us back to the Riad. He was always prompt to help!. We for sure made a new friend in the Fes Medina!. Breakfast was delicious also!!. I recommend this place 100% !!

2022-10-03 via Nuitee
Y
Yuka.M partner
10
Pros:

スタッフのAbdelさんが、入国前からサポートをしてくださり、入国後の電車移動などがスムーズに行えました。
朝ごはんもおいしく、お部屋のデコレーションも素敵でまた滞在したいです。
ありがとうございました!

2020-01-21 via Nuitee
J
JOY HELENA
8
Ótimo, porém confuso
Pros:

O hotel é uma graça, muito bem situado no turbilhão da medina de Fez. Quarto muito espaçoso, bom chuveiro.
A única ressalva é quanto a inexperiência dos jovens administradores. Houve uma confusão com o nosso transfer de chegada, pois não fomos encontradas por mais de meia hora, por quem nos levaria da porta da medina ao hotel.
Solicitamos a indicação de um guia para conhecer a medina por meio período (4 horas) e o rapaz não sabia quase nada, dizendo, depois de 1 hora e meia que já tinha mostrado tudo. Um desastre!
Ou seja, um ótimo espaço com administração muito confusa, a melhorar nesse aspecto.

2020-01-09 via Nuitee
F
Felipe
10
Nice riad and Excellent service
Pros:

Very nice Riad but especially the service of Abdo and Youssef. Such a nice hosts. I will be happy to come back.

2019-10-22 via Nuitee
S
Shannon partner
10
Pros:

We booked a room at Chaq Chaq at the last minute as an other Riad we had booked was not to our liking. I am glad we booked here. Chaq Chaq is beautiful, clean, comfortable and a great location in the heart of the Médina. The view from the roof, where we enjoyed a lovely breakfast and evening beer, was wonderful. Our room had everything we needed and was very nice, clean and comfortable.

The staff, especially Abdul, are friendly and helpful. There are many services offered, but we did not have enough time to enjoy them. I would definitely recommend this place.

2019-10-11 via Nuitee
B
Barbara family
10
Pros:

Excelent ... beautiful Riad and his host is ready for whatever you May need ... very Good location!

2019-10-05 via Nuitee
A
Alessandro
10
Ottimo!
Pros:

Riad bellissimo, pulitissimo, (a differenza di altri provati in passato nella stessa fascia di prezzo), ottimo servizio, colazione molto buona, abbondante, in terrazza panoramica con vista medina.

2019-05-05 via Nuitee
V
Verified traveler partner
10
Pros:

Cadre magique. Terrasse sublime sur les lumières et la rumeur de la médina. Installations d’un goût excellent. Accueil hyper sympa et efficace. A recommander sans réserve, surtout la chambre « Menzah »

2019-04-18 via Nuitee
A
alberto
10
Chaq Chaq un bellissimo riad
Pros:

Un bellissimo riad del 1300 nel cuore della Médina facilmente raggiungibile da piazza R’Cif.
Camere molto spaziose e una bella terrazza.
Abdullhaqq e Mohammed gentilissimi.

2019-01-03 via Nuitee
V
Verified traveler self
8
Pros:

This is a boutique riad in the heart of the medina near palace racif. The staff made me feel at home and always comfortable and taken care of. They guided me to bank, ride exchange, pickup and airport. Breakfast every morning in the terrace balcony was a true blessing. I will remember my stay for a
lifetime. Thank you

2019-01-02 via Nuitee
K
K.wong
8
Pros:

Chaq chaq is a lovely place. The overall interior of the building is very nice and comfortable - all the better since its newly renovated. I noticed they kept the floor tiles on the ground level.
Service was great. Abdul the manager is spectacular! He was very attentive and helpful. Certainly made our stay albeit short a very memorable one
The double room on the ground level is an interesting one (check out the door). Its a good size with double height ceiling. Bed was very comfortable and one of the only riads we stayed during our trip that has a rain shower! The only thing we felt absent was an aircon (totally personal preference).
Breakfast was one of the best we had.
The view on the Rooftop is amazing too
A tip prior to arrival will be to call Abdul to meet you at a convenient location because getting to the riad is a maze. I wouldnt have found it if Abdul was not with us.

2018-11-04 via Nuitee