EXchange Hotel Vancouver

Hotels
9.4 (6942 reviews)
475 Howe Street , Vancouver , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Limited food options
Bathroom odor

Categories

Cleanliness
8.59
Some reviews mentioned cleanliness positively, but one noted a bathroom odor.
Service
9.99
Multiple reviews praised the warm and attentive service from staff.
Location
10
Many guests highlighted the excellent downtown location.
Room Quality
9.05
Rooms were described as comfortable and well-equipped.
Amenities
9.28
Amenities received positive feedback, especially the comfortable beds.
Value for Money
9.54
Guests felt that the price was justified by the quality of their experience.
Food and Beverage
8.79
Breakfast was positively mentioned, but some found options limited.
Overall Experience
9.98
Overall experiences were overwhelmingly positive across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 07:10

Property Description

Luxurious Accommodations
EXchange Hotel Vancouver offers beautifully designed rooms with air conditioning and flat-screen TVs, ensuring a comfortable stay for all guests.

Culinary Delights
Indulge in a culinary experience at Hydra Estiatorio Mediterranean & Bar, where traditional Greek ingredients are expertly prepared in quality Mediterranean dishes. The vibrant atmosphere and expansive seating options make it perfect for any occasion.

Convenient Location
Located mere steps away from Waterfront Centre Mall and Vancouver Lookout, and in close proximity to Vancouver Convention Centre and Olympic Cauldron, our hotel is the perfect choice for both leisure and business travelers.

Experience luxury, exceptional dining, and a prime location at EXchange Hotel Vancouver. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 38 per day.

Location

Guest Reviews

9.4
Based on 6942 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 9.05
Amenities: 9.28
Value for Money: 9.54
Food and Beverage: 8.79
Overall Experience: 9.98
A
Asuncion • family_with_children • es
9
Excelente opción para visitar Vancouver
Pros:

Nos encantó las instalaciones del hotel, porque somos una familia de 5, y la habitación nos permitió estar todos juntos con comodidad. La limpieza también es un aspecto a destacar. La ubicación es perfecta para conocer todo el centro de la ciudad a pie. El restaurante, de comida griega, es muy recomendable.

Cons:

Nada.

2026-03-28 • via Nuitee
M
Marta • family_with_children • es
9
Trato esquisito
Pros:

La amabilidad de todo el personal, increíble trato.
La habitación muy cómoda , nueva y con todo detalle

Cons:

Nada

2026-03-28 • via Nuitee
A
ASMA • family_with_children • ca
10
Very fancy spacious new and high tec check in
2026-03-28 • via Nuitee
C
Chloe • couple • gb
8
Excellent hotel with nice facilities and helpful staff. You do have to pay a large deposit.
Pros:

Staff were friendly and helpful. Operating lifts and opening doors.
Bed was big and comfortable

2026-03-27 • via Nuitee
A
Amanda • extended_group • us
8
2026-03-27 • via Nuitee
A
Andréanne • solo_traveller • ca
9
2026-03-27 • via Nuitee
M
momoyo • couple • us
10
2026-03-26 • via Nuitee
M
Maree • family_with_children • ca
10
2026-03-26 • via Nuitee
M
Megan • solo_traveller • au
9
Great location and value for money in Vancouver
Pros:

Great location, great for solo travelers, clean, polite staff

Cons:

I got stuck in the elevator at one point.

2026-03-25 • via Nuitee
M
Mark • solo_traveller • hk
8
2026-03-25 • via Nuitee
G
Gregory • solo_traveller • au
9
2026-03-25 • via Nuitee
Q
Qrum • family_with_children • ca
9
Pros:

Great facility and excellent location as well as a customer service standards.

Cons:

The breakfast wasn't what I expected. We paid for it with the understanding that it would be a buffet whereas it was a choice of entree the actual cost of which was way less than what we were charged for the breakfast inclusive rate.

2026-03-25 • via Nuitee
Y
Yufei • family_with_children • au
10
2026-03-25 • via Nuitee
D
Daryl • solo_traveller • ca
9
Excellent long term stay with an exceptional gym - Will be back.
Pros:

The hotel is clean,quiet, and centrally located and the staff were excellent. While the room was "quiet" the issue was that there was little soundproofing and quite a few ambulance/fire sirens downtown at night which woke me up. The Greek restaurant is excellent (though a bit pricey) and I have to give a shout out for its excellent gym which made it very easy to work out while I was there. I was 3 weeks at the hotel doing a medical course in town.

Cons:

Their laundry was ridiculously priced (eg $15 for a tshirt) to the point I had to send out my laundry outside (to an excellent little place) to get my stuff cleaned. So, the place could have been better positioned for long term stays.

2026-03-25 • via Nuitee
T
Tony • couple • us
10
Love this hotel. I will return
Pros:

Everything

Cons:

Nothing

2026-03-24 • via Nuitee
A
Alexandra • couple • au
7
2026-03-24 • via Nuitee
M
Ming-Bao • solo_traveller • us
10
perfect
Pros:

I arrived in Vancouver from HI with an overnight flight at 7 am and asked if I could check in early bc I had a conference meeting at 1 pm and needed to rest and clean-up. Initially, the reception desk told me no rooms were available, and I was disappointed greatly. So, I went to the restaurant to have breakfast, while also submitting a "complaint" digitally. After I finished breakfast and returned to the reception desk area, I was told a room was ready. I greatly appreciate this accommodation but hope it wasn't bc of my complaint.

Cons:

See above comment.

2026-03-23 • via Nuitee
M
Megumi • family_with_children • us
10
2026-03-23 • via Nuitee
A
Aileen Breay • family_with_children • gb
8
Pros:

Comfy Beds

Cons:

Breakfast not included

2026-03-21 • via Nuitee
D
Doug • couple • gb
10
Good location and great value. Efficient friendly staff especially Jen at reception.
Pros:

everything

Cons:

no complaints

2026-03-21 • via Nuitee