Family Hotel "Slavianska dusha"

Hotels
8.9 (1562 reviews)
21 Nikola Zlatarski str. , Veliko Tŭrnovo , bg
slavianska_@abv.bg

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Good amenities
Cons:
Cleanliness issues
Poor service in some instances

Categories

Cleanliness
7.99
Some reviews mention cleanliness issues with older furniture and air conditioning smell.
Service
8.46
Mixed reviews on service, instances of poor communication and issues with staff noted.
Location
10
Consistently praised for excellent location in the historic area with great views.
Room Quality
8.95
Generally spacious and well-maintained rooms, with beautiful views.
Amenities
9.48
Good amenities noted including private parking and clean bathrooms.
Value for Money
8.44
Overall considered fair for the quality and location offered.
Food and Beverage
8.49
Breakfast is passable and good coffee was highlighted, but limited information.
Overall Experience
9.37
Overall satisfaction with a few issues but high recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:15

Property Description

Charming Bulgarian National Revival-style Hotel

Historic Location: Situated in a quiet street near Veliko Tarnovo’s historic centre, the hotel offers a charming atmosphere with wooden and stone-built houses.

Comfortable Accommodation: Enjoy air-conditioned rooms with free WiFi, cable TV, and private bathrooms. Stay cozy with 24-hour heating during winter, and many rooms also boast a balcony.

Convenient Amenities: Immerse yourself in the Renaissance Era at the nearby market place, indulge in the small restaurant's offerings, and benefit from complimentary parking during your stay.

Book your stay at "Slavianska dusha" for a delightful blend of history and comfort.

Important information:

Please inform Family Hotel "Slavianska dusha" in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for BGN 10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1562 reviews
Cleanliness: 7.99
Service: 8.46
Location: 10
Room Quality: 8.95
Amenities: 9.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 9.37
I
IONEL VIOREL • extended_group • ro
8
2025-10-04 • via Nuitee
F
Florin • couple • ro
8
2025-09-30 • via Nuitee
F
Florin-Daniel • family_with_children • ro
10
2025-09-28 • via Nuitee
S
Silviya • family_with_children • bg
9
Nice place
Pros:

The staff were super kind and accommodating, the room was clean and spacious.

Cons:

Getting there by car was a bit of a hassle especially in the traffic and the parking situation is not great.

2025-09-19 • via Nuitee
F
Florescu • family_with_children • ro
9
Pros:

Locație excelentă, in zona veche Veliko Tarnovo. Personalul foarte prietenos. Animalele de companie sunt acceptate. Smochin pe balcon 🥰

2025-09-16 • via Nuitee
A
Andreea • family_with_children • ro
10
Pros:

Locația și personalul

2025-09-16 • via Nuitee
N
Natalia • family_with_children • md
10
Pros:

Mulțumim frumos gazdei pentru disponibilitate, receptivitate și faptul că ne-a întâlnit personal.
Hotelul într-o zonă frumoasa, cu o priveliște minunată și posibilitatea de a te primblă prin partea veche, istorică a orașului.
Camera curata, bine întreținută și cu vedere spectaculoasă spre show-ul cetății Tsarevets.
Recomandam !!

2025-09-15 • via Nuitee
F
Fiorelli • family_with_children • uy
10
2025-09-15 • via Nuitee
M
Matias • family_with_children • fi
3
Surprisingly bad service
Pros:

Views were great!

Cons:

Staff/service was surprisingly bad.

They changed our stay duration without asking and insisted that we should check-out one hour earlier than originally was listed in our booking details.

We had booked a baby crib and there was one, but it was in such bad condition that we couldn’t use it.

When trying to reach the staff, they weren’t at the reception nor had given us other info how to get in contact.

Cherry on the cake was the staff notifying Booking that we hadn’t stayed there. Likely to avoid negative reviews from us.

2025-09-13 • via Nuitee
D
Desislava • family_with_children • bg
9
Pros:

Много добра локация, много чиста и голяма стая, много удобни легла, прекрасна гледка.

Cons:

Стръмна улица, трудно стига такси до хотела

2025-09-13 • via Nuitee
K
Kristiyan • extended_group • bg
10
2025-09-12 • via Nuitee
M
Mariana • family_with_children • ro
8
2025-09-12 • via Nuitee
• family_with_children • bg
10
2025-09-11 • via Nuitee
A
Aleida • family_with_children • be
8
Pros:

Toplocatie middenin de oude stad. Rijvaardigheid is een vereiste. Heel handig dat ze een parkeerplaats hadden want we hebben geen enkele andere plek gezien waar je kon parkeren. Op voorhand communiceren want de plaatsjes zijn gegeerd. Mooie grote propere kamer. Ontbijt à la carte, was ok. Aanrader.

2025-09-08 • via Nuitee
M
Mihaela Alina • family_with_children • ro
9
Pros:

Foarte curat. Paturi confortabile. Baia foarte curată. Vedere frumoasă catre cetate.
Fotografia redă vederea din cameră în care am stat, la etajul 1.

Cons:

Plata se face doar numerar.

2025-09-08 • via Nuitee
E
Eugen • family_with_children • ro
10
A perfect accomodation in the heart of old town
Pros:

It is just perfect! Nice, clean, central, great view over the fortress, super kind owner and family, parking, good coffee

Cons:

All was perfect. We didn’t try the breakfast, we only had coffee and milk & honey, but I promise we will have breakfast there next time soon.

2025-09-07 • via Nuitee
A
AURELIAN • family_with_children • ro
10
Curatenie nu este punctul lor forte , cel putin in camera mea am avut mobila veche cu un aer conditionat care mai mirose
Pros:

Vederea este superba

Cons:

Curatenia lasa un pic de dorit

2025-09-06 • via Nuitee
A
Alexandra • family_with_children • ro
9
Recomand
Pros:

Am stat o noapte la această cazare, camera de familie pat matrimonial și încă 2 paturi de o persoana pentru copii, la partea de curățenie a fost foarte ok ,iar un plus l-a avut parcarea proprie. Recomand !

Cons:

-

2025-09-05 • via Nuitee
J
José Ramón • family_with_children • es
6
2025-09-04 • via Nuitee
L
Larisa • family_with_children • ro
8
Pros:

The view is amazing.
The staff is helpful.

Cons:

The only way you can pay is cash.

2025-09-04 • via Nuitee