Children allowed
Pets allowed

Facilities

Fitness facilities
Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Sauna
Wheelchair accessible
Elevator
Fitness facilities
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great location
Responsive staff
Cons:
Cleanliness issues
Service delays

Categories

Cleanliness
6.36
The condition of the unit showed an obvious lack of maintenance, indicating cleanliness issues.
Service
7.33
While responsive, there were significant delays in addressing issues with the internet and damage deposit.
Location
9.37
Close to everything, absolutely loved the location; perfect for travel and access to entertainment.
Room Quality
6.32
The condo was compact but had issues, including maintenance problems and furniture condition.
Amenities
7.85
Basic amenities were available but some were not functional during the stay.
Value for Money
7.31
Mixed experience; good location but issues with management may affect perceived value.
Food and Beverage
8.36
Standard quality for this hotel tier.
Overall Experience
7.93
Overall, pleased with some aspects but disappointed with maintenance and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:02

Property Description

Recreational Amenities
Enjoy a spa tub, sauna, and 24-hour fitness center for relaxation and exercise.

Featured Amenities
Benefit from express check-in, express check-out, and luggage storage for convenience.

Individually Decorated Guestrooms
Relax in one of the 1000 guestrooms with kitchens, Smart TVs, and free Wi-Fi.

Be centrally located in Toronto at GLOBALSTAY. Maple Leaf Square, just a 5-minute walk from major attractions. Contact us now to book your stay!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

7.6
Based on 118 reviews
Cleanliness: 6.36
Service: 7.33
Location: 9.37
Room Quality: 6.32
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 7.93
J
Jerry • partner
8
Pros:

Great location and we could walk everywhere downtown within 15 mins. The property had a grocery store located there which made it very convenient........great spot!

2025-09-29 • via Nuitee
K
Kimberley Ann • partner
8
Pros:

Close to everything absolutely loved the location. stores , restaurants and travel all close by . Perfect for us. Would stay again. When I had to contact property, very quick reply.

2025-09-25 • via Nuitee
Z
Zachary
10
Pros:

The property was a good space for a quick city visit. It’s steps from Union Station, so it’s easy to get to via UP Express, GO, VIA, and TTC, which opens up the whole city for travel. It’s also a couple blocks from Front Street and the nightlife there, or a shorter walk up to King for more options. And, it’s between Maple Leaf Square and Roger’s Centre so entertainment is easily accessed.

On site laundry, a decent view of Tommy Thompson Park over the Gardiner, and easy access to the building made it a great choice!

2025-09-12 • via Nuitee
R
Robert • family
6
Pros:

This property is in a perfect location and easily walkable to the Scotia Bank Arena and the Rogers Place Centre. The Condo Building was secure and access to the Condo was easily.
The Condo itself was compact but enough room to move around and it had everything needed for our stay. The View from the Balcony was enjoyable. The Condition of the Unit however showed an obvious lack of Maintenance as it looked well worn from many previous visits.
Upon arriving at the Condo there were issues with this Internet not working and the Cloths Dryer not functioning properly as well. I contacted the host immediately as well as 3 follow up times as we required the Internet for our stay. The host did not respond until we were checking out of the property. I'm very disappointed in this. Also, after my return home it had taken multiple emails with the host to get my Damage Deposit back as they kept insisting the sent it back to me, but did not until 20 days later and only after going back to them multiple times asking them to return it. Be aware of this as it felt like this was something that they do to keep your Deposit.
Over-all, I was pleased with the property but disappointed with dealing with the host.

2025-09-04 • via Nuitee
J
Jason • friends
2
Pros:

I thought the place was fine until I got charged the security deposit for "breaking the tv" which I never used or got close to. I looked at other reviews on different platforms and it seems it's something they are doing to get more money out of their customer. Don't get fooled, GlobalStay is scamming people under the guise of their relatively low prices. I've been travelling a lot and it's the first time it ever happen to me. Stay away from GlobalStay.

2025-09-03 • via Nuitee
B
Brian
6
Multiple disappointments
Pros:

We booked this space for a spot in Toronto as a family. Let's be clear, it is a space and definitely not a hotel. That is made abundantly clear when you are in the building as there are signs all over the place mentioning that this is a condo and short term visitors need to respect that. The location was great for the trip, with it close to most of the things we were planning on doing and to Union station for any train trips. The space was also large enough for the four of us with seperate sleeping spots for the kids and a large balcony for late night desserts. Those were the highlights though.
On the down side though, there were a few. First the space was beat up. There was plenty of wall damage and throughout the space, the patio door was missing the handle and lock, the window in the bedroom was broken, and the light in the bedroom was not working either. There was a room control touchpad at the front which was inoperable. The small couch that turned into a bed for our son had "seen some stuff" and felt worn in and lumpy. While marketed as a futon/bed it is basically a recliner chair. Luckily our son is small and was able to find a sleeping position but this would not be an option for a teen or an adult.
The elevators were continually out of service or over capacity. There was signage for this limiting the number of passengers and luggage to 10 people (which was under the manufactured limited of 16) due to the fact that it caused the elevators to break and require mainte

2025-08-20 • via Nuitee
G
Glenn • partner
2
Pros:

Management charging replacement damages from deposit for soiled duvet bedding not even used by us. Management not even responding to our email rebuttal of charges. 'Unwashable stains' they claim we made were from a previous guest or the cleaners. Likely charging each guest. Watchout! Scam by management. Laundry from previous occupants still in clothes dryer and noisy dryer on behind closed cupboard doors heating inside of cupboard unsafely. Bath/shower had unremoved hair in it from previous occupants. Tea and coffee amenities were dirty and not trusted to use. Dirty expired coffee jar in cupboard. No attention to detail by management or cleaners.

2025-08-18 • via Nuitee
Y
yannick
6
Pros:

Booking and check-in were easy.
Apartment was correct.
Impossible to speak with a person on the phone during my stay. Communication was poor by email and text messaging.
NO WORKING INTERNET for the entire stay.

2025-08-14 • via Nuitee
C
cedric
10
Pros:

The place was lovely and clean. Great view as well.

2025-07-20 • via Nuitee
V
Verified traveler
10
Pros:

Awesome!

2025-07-18 • via Nuitee
N
Nora
4
Pros:

Our issue with Bedbugs in the unit did not seem to surprise the management staff. The unit we had also requires a deep clean and some fix ups.

2025-06-09 • via Nuitee
V
Verified traveler
10
Great!
Pros:

Great stay overall!

2025-06-04 • via Nuitee
D
Donna
8
Pros:

Close proximity to everything downtown. Easy check in, however they require a 200$ paypal deposit which they return 7 days after check out. I did have to contact and paypal invoice them to recieve mine back.

2025-05-22 • via Nuitee
K
KIM • partner
8
Pros:

The location was perfect

2025-05-19 • via Nuitee
R
Robert
10
Great Stay
Pros:

Excellent location. Everything is right there including a grocery store.

2025-05-03 • via Nuitee
K
Kevin • partner
8
Pros:

Nice apartment in a good area

2025-04-22 • via Nuitee
C
Christopher
2
Awful Company
Pros:

GLOBALSTAY are awful. My bedroom had bed bugs. I told them about it Tuesday morning and I'm leaving this afternoon Friday and they've still done nothing about it. Robotic responses and I had to try to fix it through the building workers by myself. I had to sleep on the sofa bed the rest of my days and avoid the bed bug infested bedroom which luckily did not spread. Had to deal with bed bug bites and am leaving Toronto with them.

Terrible company. Also took so long to reply to me asking for a late checkout. The only positives are great location, nice gym and building but obviously my unit was not cared for.

2025-04-11 • via Nuitee
M
Mitchell
10
Pros:

Wonderful

2025-03-26 • via Nuitee
V
Verified traveler
6
Amenities Incorrect
Pros:

Overall, the stay was fine, but I wish I had booked a real hotel. There was a beautiful pool in the residence (I saw the pictures of the pool on the hotel info on Hotels.com, as well), but was not available for "non-residents". We did not feel welcome, at all. Additionally, luggage storage was listed under hotel amenities on Hotels.com, but there was none available, so we had to scramble to find storage last minute. The sofa bed in the living room was absolutely ridiculous, very very uncomfortable. Wish I had booked a hotel where I felt welcome to all amenities, and like a welcome guest. (And with more comfortable beds).

2025-03-23 • via Nuitee
M
Marcy
4
Pros:

We were told we were in one location and then ended up in another and my colleague and I were in different buildings and it was a bit of a pain to figure out how to get room keys, etc. I won't be doing this again through Expedia for sure. Low budget towels and only 2 towels for a 4 day stay in both rooms, no coffee pods for the keurig, and the elevators were terribly slow.

2025-03-07 • via Nuitee