Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Room Quality
Cons:
Service
Value for Money

Categories

Cleanliness
9.29
Many reviews noted clean rooms and good overall cleanliness.
Service
8.26
Service received mixed reviews; some noted unfriendly staff.
Location
9.8
The hotel is well-located near a forest, providing fresh air and beautiful surroundings.
Room Quality
9.25
Rooms are described as spacious and comfortable, with good amenities.
Amenities
9.78
Excellent facilities including a spa, pools, and recreational activities.
Value for Money
8.24
Some reviews suggest higher prices for amenities that should be included.
Food and Beverage
8.79
Food quality varied; some guests found it excellent while others noted inconsistencies.
Overall Experience
9.36
Overall, guests had a very positive experience with some minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:39

Property Description

Luxurious Amenities and Relaxation
Situated atop a scenic hill in Velingrad, our hotel provides breathtaking views of the city and lush pine forests. Guests can unwind in 8 mineral water pools, 2 exclusive SPA zones, and a top-notch Medical Centre offering rejuvenating treatments.

Entertainment and Nightlife
Experience the best of both worlds with daytime relaxation and vibrant nighttime entertainment. Enjoy bowling and live music at our piano bar "Louis" or dance the night away in the lively night club.

Ideal for Events and Conferences
With 3 well-equipped conference halls, including a large venue for up to 200 guests, our hotel is the perfect choice for hosting successful seminars, conferences, or special events. Let our expert staff ensure a seamless and memorable experience for you and your attendees.

Book now for an unforgettable stay at Grand Hotel Velingrad!

Important information:

Please note that extra bed rates may vary according to meal plan option.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for BGN 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1450 reviews
Cleanliness: 9.29
Service: 8.26
Location: 9.8
Room Quality: 9.25
Amenities: 9.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 9.36
A
Aydın • extended_group • tr
10
2026-07-11 • via Nuitee
C
Chavdarova • solo_traveller • gb
9
2026-07-10 • via Nuitee
Теодора • couple • bg
10
2026-07-10 • via Nuitee
K
Katya • solo_traveller • bg
8
Cons:

Храната

2026-07-09 • via Nuitee
A
Angelina • solo_traveller • bg
10
Ангелина Сотирова
Pros:

Хотелът е чист, стаите са просторни и гледката от терасата ни на ет. 5 беше приказна. Има външни и вътрешни басейни и СПА зоната е страхотна. Разполага и с детски кът, в който има момиче, което наблюдава децата. Храната също е разнообразна ,като има и бебешки пюрета и бисквитки.

Cons:

Всичко беше чудесно и ще се върнем отново.

2026-07-09 • via Nuitee
A
Anna • solo_traveller • bg
9
2026-07-08 • via Nuitee
A
Alexandrov • solo_traveller • bg
8
Pros:

Всичко, басейн храна.

Cons:

Не ми хареса че в основния басейн има деца под 12 години.

2026-07-07 • via Nuitee
G
Georgiev • family_with_children • bg
8
Pros:

Добра закуска, но не особено богата като за петзвезден хотел. Местоположението е много добро - близко до центъра с хубава гледка, но има и леко изкачване, което трябва да се предвиди. Басейните са много приятни и персоналът е любезен.

Cons:

Стаята ни беше уютна и добра, но при все, че бяхме в делукс стая, не се усещаше като стая в петзвезден хотел. Вероятно има нужда от освежаване.

2026-07-06 • via Nuitee
R
rony samara • solo_traveller • il
9
Pros:

Every thing especially the pools

Cons:

The mattress

2026-07-06 • via Nuitee
Стоян • family_with_children • bg
10
Pros:

Почти всичко.

Cons:

Разтегалния диван.

2026-07-06 • via Nuitee
N
NUSHA • couple • bg
10
2026-07-06 • via Nuitee
Емили • extended_group • bg
7
2026-07-05 • via Nuitee
M
Mihail • solo_traveller • il
10
2026-07-05 • via Nuitee
Боряна • family_with_children • bg
8
2026-07-05 • via Nuitee
Атанасова • family_with_children • bg
8
Pros:

Храната,спа зоната и чистотата

Cons:

И двете ми деца се нараниха от мозайките в басейна,промиха им раните в спа зоната,но никой не обърна внимание да се погрижи да не се нарани и друго дете

2026-07-04 • via Nuitee
M
Maya • couple • bg
9
Релакс и спокойствие
Pros:

Хотела е много добър . Персоналът е изключително любезен и отзивчив , стаите са чисти и има всички удобства. СПА зоната е страхотна !

Cons:

Нямам конкретни забележки

2026-07-03 • via Nuitee
K
Kiril • solo_traveller • bg
10
2026-07-03 • via Nuitee
Йордана • extended_group • bg
9
Pros:

хареса ми всичко

Cons:

храната

2026-07-01 • via Nuitee
E
Eli • couple • bg
9
2026-06-30 • via Nuitee
I
Ivova • solo_traveller • bg
10
Pros:

Отлично и топло обслужване, чиста стая, тишина и спокойствие, чисти и топли басейни, прекрасна гледка. Храната също е много добра и разнообразна. Препоръчвам!

2026-06-30 • via Nuitee