Koulen Hotel

Hotels
9.6 (1145 reviews)
Oknha Oum Chhay Street, Mondul II Village,Svay Dangkum Commune , Siem Reap , kh

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Excellent amenities
Cons:
Limited breakfast variety
Noise from other guests

Categories

Cleanliness
9.53
Rooms were clean and spacious.
Service
10
Staff were very friendly and went out of their way to help.
Location
9.8
Location was very good and close to shopping and attractions.
Room Quality
9.34
Rooms were clean, spacious, and comfortable.
Amenities
9.69
Excellent pool area and spa services.
Value for Money
9.32
Good value considering the amenities and service.
Food and Beverage
9.18
Food was great but the breakfast lacked variety.
Overall Experience
9.93
Phenomenal stay with great tours and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:46

Property Description

Luxurious Accommodation
Koulen Hotel, nestled in the heart of Siem Reap, offers fully equipped rooms with kitchenettes, private terraces, and modern amenities like flat screen TVs and in-room dining services.

Exquisite Dining Experience
Start your day with a buffet breakfast at the poolside dining area, then indulge in Khmer and international cuisine at the in-house restaurant.

Relaxation and Convenience
Enjoy the outdoor pool, barbecue facilities, and garden, or pamper yourself with spa treatments and business services provided by the hotel.

Experience comfort and luxury at Koulen Hotel. Book now for an unforgettable stay in Siem Reap!

Important information:

Benefits include:
- Welcome drink and cold towel upon arrival
- Tea and coffee are placed in the room daily
- Drinking water
- Free using swimming pool
- Free Wi-Fi service
- Resort parking area

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$7.50 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    Adults stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1145 reviews
Cleanliness: 9.53
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 9.69
Value for Money: 9.32
Food and Beverage: 9.18
Overall Experience: 9.93
T
Tricia • family_with_children • us
10
A wonderful accommodation with even more wonderful staff
Pros:

The hotel is lovely and not too big. The breakfast is very good. The gym is good and well maintained. The rooms and pool are very very clean and comfortable. Our room was perfect for a family as it had an amazing amount of space. It was never a problem to find a nice place to relax around the pool. The staff is very friendly and helpful. My husband left his wallet at the hotel and the staff even brought it to us at the airport so we would not miss our flight. This was exceptional service and I cannot recommend this accommodation highly enough.

Cons:

I cannot think of one thing I would have changed.

2026-05-06 • via Nuitee
L
Liuqing • couple • fr
10
酒店真的很不错，位置很安静，步行到周边的餐厅、spa或者是酒吧街都是10分钟左右 特别表扬5月6号酒店的工作人员，由于我们是晚上的大巴离开，也不想去别的地方了，所以在酒店大堂休息；酒店当值的工作人员不仅给安排了冲凉房洗澡，还给我们开空调，
Pros:

location，hotel colleague

Cons:

nothing

2026-05-06 • via Nuitee
G
García • couple • us
10
2026-05-05 • via Nuitee
G
Gail • couple • au
9
A great spot in a lovely city.
Pros:

Koulen Hotel is located within easier walking distance of Pub Street and the riverside markets and food stalls (around 15 minutes at a slow pace). There are plenty of food places around and the supermarket is really close. It’s easy to get a Tuk Tuk from right outside to the main sights. Staff were friendly and helpful and the pool area was very nice. The included massage was a lovely bonus too.

Cons:

Everything was good.

2026-05-05 • via Nuitee
G
García • couple • mx
10
2026-05-05 • via Nuitee
B
Béla • extended_group • hu
10
2026-05-03 • via Nuitee
G
Grégory • couple • fr
10
Incroyable séjour à Siem
Pros:

Le personnel était incroyable. L’emplacement superbe. Chambre très spacieuse. Equipments superbes (salle de sport, piscine). Bar et petit dej de qualité.

Cons:

RAS

2026-04-30 • via Nuitee
M
Michele • solo_traveller • us
10
Pros:

We loved our 5 night stay at the Koulen Hotel. After travelling two months in Asia, having such a spacious room with a small kitchenette, kitchen table and living room was a real treat. We had some a/c issues at the beginning and Bo worked with us to find the perfect unit. The pool was fantastic and the grounds are lush...feels like a paradise. Staff was incredible from restaurant, front desk to cleaning. We enjoyed the room service...food was reasonable and tasted great! The front desk arranged our tuk-tuk driver for the two days that we explored the temples of Angkor Wat and we really enjoyed him. Location is great...away from all the noise of Pub Street but close enough to walk. Front desk also arranged our airport transfer...a bit pricey but comfortable and dependable.

Cons:

The pool water was a bit warm, probably because the sun is constantly beating on it.

2026-04-30 • via Nuitee
C
Carol • couple • ca
10
2026-04-28 • via Nuitee
D
Dalia • family_with_children • il
9
Perfect vacation! Quiet and pacefull!
Pros:

The silence! Super quiet and in a great location!!

2026-04-26 • via Nuitee
R
Robert • solo_traveller • gb
9
Pros:

Staff and pool

2026-04-26 • via Nuitee
X
XIAOCONG • couple • cn
10
2026-04-25 • via Nuitee
A
Ani123 • Family • Townsville, Queensland
10
An oasis in the city
Pros:

We recently had a one week stay in a 4 bedroom suite at Koulen Hotel. The suite is huge!! 2 large balconies, a king size bed in each bedroom and full bathrooms attached to each bedroom. The living area was massive with large sofa and dining setting.

The hotel is in a great location, easy walking distance to the river, made in Cambodia market and many nice restaurants. The staff were all very welcoming and were happy to offer advice and assist with restaurant & activity bookings etc.

My husband used the spa and said the massage was very good.

The breakfast buffet was good and had changes everyday so it didn't get boring after a week.

Thanks Koulen staff for making our holidsy so special!

2026-04-21 • via Tripadvisor
A
Adeline • couple • au
9
Excellent variety and quality of breakfast, helpful staff and Big rooms. Highly recommend.
Pros:

The staff. Bo the other staff were super helpful
Huge bedroom and bathroom with big living area.
Khmer new year celebrations.
Excellent breakfast. Variety as well as quality were superb.

Cons:

Food poisoning from the squid from room service I ate just before we went out for dinner. Violently ill at a fancy restaurant and vomited everywhere. Felt terrible and had to abandon dinner.

2026-04-21 • via Nuitee
2
213dustino • Family
10
Unforgettable hotel experience
Pros:

We had an incredible experience staying at the Koulen hotel during our family vacation to Siem Reap. The hotel staff were amazing! Lin who is the reception manager was so attentive and caring. The rooms were clean, spacious and comfortable. The hotel had a nice gym, excellent breakfast and a pool that my kids could not get enough of. The hotel is also in a perfect location in the city. It’s walking distance to the Cambodia hand crafted market, the best grocery store in Siem Reap, a nice mall with an awesome movie theater that played movies in English and lots of other cultural sites. I will absolutely stay here again on future trips to Siem Reap.

2026-04-20 • via Tripadvisor
D
Daniel • family_with_children • ca
10
Pros:

The most beautiful hotel in Cambodia! And a great staff!

2026-04-20 • via Nuitee
5
555skyb • Couples
10
Great visit and great hotel
Pros:

We had a great visit to Siem Reap and really enjoyed the stay at the Koulen Hotel. The suite is very spacious, great quality of furniture, nice and personal touch. Above all the staff were great, friendly, warm and helpful. Special shout to Salorn who walked us through the unit, explained the amenities and made recommendations for our visit. The spa services were great as well, with excellent technics, smoothing environments and great services. I highly recommend the hotel.

2026-04-17 • via Tripadvisor
T
Thomas • solo_traveller • us
10
Pros:

The location, staff, and facilities were great.

2026-04-13 • via Nuitee
E
Emma30589937177 • Family
10
Wonderful stay in Siem Reap
Pros:

We had an absolutely huge and very comfortable 2 bedroom room at this hotel, with a massive living area, it was virtually an apartment! The staff were all very friendly, helpful and professional, and the pool area is gorgeous to come back to and chill out after a day at the temples. Breakfast buffet had a great selection and was delicious. They also gave us a takeaway breakfast for our our sunrise Angkor tour. Easy walk into centre or a quick 2 minute tuk tuk if your legs are tired.

2026-04-12 • via Tripadvisor
R
Ruth • solo_traveller • ie
10
Pros:

Very helpful friendly staff.
Very comfortable hotel and great location

Cons:

Nothing!

2026-04-10 • via Nuitee