Koulen Hotel

Hotels
9.6 (1082 reviews)
Oknha Oum Chhay Street, Mondul II Village,Svay Dangkum Commune , Siem Reap , kh

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Excellent amenities
Cons:
Limited breakfast variety
Noise from other guests

Categories

Cleanliness
9.53
Rooms were clean and spacious.
Service
10
Staff were very friendly and went out of their way to help.
Location
9.8
Location was very good and close to shopping and attractions.
Room Quality
9.34
Rooms were clean, spacious, and comfortable.
Amenities
9.69
Excellent pool area and spa services.
Value for Money
9.32
Good value considering the amenities and service.
Food and Beverage
9.18
Food was great but the breakfast lacked variety.
Overall Experience
9.93
Phenomenal stay with great tours and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:46

Property Description

Luxurious Accommodation
Koulen Hotel, nestled in the heart of Siem Reap, offers fully equipped rooms with kitchenettes, private terraces, and modern amenities like flat screen TVs and in-room dining services.

Exquisite Dining Experience
Start your day with a buffet breakfast at the poolside dining area, then indulge in Khmer and international cuisine at the in-house restaurant.

Relaxation and Convenience
Enjoy the outdoor pool, barbecue facilities, and garden, or pamper yourself with spa treatments and business services provided by the hotel.

Experience comfort and luxury at Koulen Hotel. Book now for an unforgettable stay in Siem Reap!

Important information:

Benefits include:
- Welcome drink and cold towel upon arrival
- Tea and coffee are placed in the room daily
- Drinking water
- Free using swimming pool
- Free Wi-Fi service
- Resort parking area

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$7.50 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    Adults stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1082 reviews
Cleanliness: 9.53
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 9.69
Value for Money: 9.32
Food and Beverage: 9.18
Overall Experience: 9.93
E
Evgeniia • solo_traveller • in
10
2026-02-09 • via Nuitee
A
Anders • extended_group • se
9
2026-01-28 • via Nuitee
T
Timothy • family_with_children • kr
10
Relaxing oasis in the heart of Siem Reap
Pros:

My family and I spent a relaxing week at Koulen Hotel. The hotel is in a great location within walking distance of shops and restaurants, including a 12-minute walk to pub street. Our suite was spacious, clean and well appointed, and the beds were comfortable. The staff were very friendly and accommodating throughout our stay and helped us arrange tours, massages, and tuk tuks when needed. (Special thanks to Dika and the rest of the front desk team for their help throughout the week!) The breakfasts and ordered food was good, and we spent a few hours each day by the pool sipping the delicious signature cocktails and mocktails.

Cons:

Our suite faced the street, which can be a bit noisy at times. We slept soundly, so it did not bother us. However, light sleepers may want to ask for a room facing the pool and courtyard.

2026-01-25 • via Nuitee
B
Benjamin • couple • gb
10
If you can find me a better hotel with better staff, I will be amazed - I’ll be back for longer next time
Pros:

Everything, right from start we were welcomed by Ba and treated so well. Our room was amazing - possibly the most comfortable bed I have ever slept in. Water when we needed it, just ask for refills. Helpful in getting tuc-tucs. We had 2 lunches by the pool, excellent snacks and drinks. Breki was also perfect for us. Plenty of choice. If I come back to Siem Reap, I’ll stay here.

Cons:

If u have a room facing the road, there will be some noise. We did not mind that and would not have changed that as our room was amazing.

2026-01-24 • via Nuitee
J
Jan • extended_group • us
10
The staff, Bo especially, spa services , and facility are are top notch!
Pros:

The property is beautiful and the staff, especially Bo, were amazing. We did not want to leave !! Great location! Great spa! Great food! Great staff!!

Cons:

There’s nothing to dislike!!

2026-01-23 • via Nuitee
D
Diane • couple • ca
8
Hôtel bien situé avec une magnifique piscine
Pros:

Le personnel est gentil, serviable et souriant.
La piscine au milieu des jardins est magnifique.
La nourriture commandée à la piscine ( lunch) était bonne.
La suite à une chambre que nous avons eu est grande.

Cons:

Le buffet du petit déjeuner est correct sans plus.
Il manque d’éclairage dans la salle de bain pour pouvoir se maquiller.

2026-01-23 • via Nuitee
A
Amanda • solo_traveller • au
10
Pros:

Everything was exceptional! I would stay here again and again. Staff were super friendly and helpful and kind. Location was great, walking distance if you feel like a stroll or a few minute tuk tuk ride to Pub Street area. I’m so glad I had the opportunity to experience this hotel. Breakfast options amazing, the pool cleaner was out at the pool every morning without fail. Room service fantastic!

2026-01-21 • via Nuitee
R
Regine • couple • de
9
Pros:

Der Pool war toll, die Zimmer riesig, alle Leute extrem nett

2026-01-21 • via Nuitee
K
Ketan • extended_group • gb
9
Hotel in a fantastic location with great staff
Pros:

The staff were outstanding especially Bo who helped arrange tours, guides and taxi/ tuk tuks as well as advising on where to eat and things to do. The hotel was in a great location, the breakfast was excellent and the room was huge, I couldn’t ask for more.

2026-01-20 • via Nuitee
P
Peta • family_with_children • au
9
2026-01-20 • via Nuitee
S
Shuichiro • couple • jp
9
非常に快適な滞在でした。
Pros:

サービス精神が抜群のスタッフが気持ちよく滞在をサポートしてくれました。朝食は種類が多く、料理が楽しめました。料金対比で大変お得感ありと感じました。

Cons:

特になし。

2026-01-20 • via Nuitee
W
William • couple • gb
9
We will definitely return to this charming small hotel
Pros:

Small hotel nothing hurried everything spotlessly clean and nothing too much trouble for staff

2026-01-20 • via Nuitee
K
Kenichi • solo_traveller • jp
10
Best hotel in my experience
Pros:

This is the best hotel before.
The staff has a good hospitality.
Price is very reasonable.
I want to use this hotel next time, too.

2026-01-19 • via Nuitee
A
Ajit Bhalchandra • family_with_children • in
10
Excellent stay, great property and amazing staff.
Pros:

The staff was very helpful and friendly. We couldnt get an early check-in but they arranged for us to take a shower and freshen up comfortably. The ambience of the property is wonderful. Very pleasant and welcoming. Breakfast was excellent too, simple but sumptous. Highly recommend this hotel. Location is fantastic.

Cons:

Liked everything.

2026-01-19 • via Nuitee
S
Stephen • family_with_children • gb
8
Superior Staff
Pros:

The staff were amazingly polite and helpful. Really lovely to be around.

Cons:

The breakfast really lets the place down. There are dishes available which you would only ever eat for dinner and no one touched them! No boiled eggs, brown bread, pork sausage or hash browns which was disappointing. I would skip breakfast there as there are great cafes within 100m.

2026-01-19 • via Nuitee
L
Langley • family_with_children • gb
10
2026-01-18 • via Nuitee
N
Norbert • extended_group • hu
10
2026-01-17 • via Nuitee
M
michael • family_with_children • au
10
Pros:

Travelling with a 4 & 7 year old.
Hotel was spacious, clean and presented beautifully.
Staff were friendly, helpful and always smiling.
Pool was great and the gym was clean and the equipment in a good condition.
Breakfast had a large quality variety.

2026-01-14 • via Nuitee
N
Netty • extended_group • gb
10
Pros:

Perfect for a trip to Angkor watt. Staff were fantastic do enough for us. The rooms are great for a family. Stay here it’s really lovely.

2026-01-13 • via Nuitee
G
Glenn • couple • au
10
Very welcoming, warm and friendly staff. Great breakfast and pool area
Pros:

Exceptionally friendly and helpful staff, nothing was too much trouble. They even organised an impromptu gift and sang Happy Birthday to my wife when they realised it was her birthday. Very good at organising cars and guides for tours to the Angkor Archaeological Park and other attractions. Very clean hotel with a great breakfast and pool area. Easy walk to pub street area as well.

Cons:

Nothing

2026-01-12 • via Nuitee