Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Excellent amenities
Cons:
Limited breakfast variety
Noise from other guests

Categories

Cleanliness
9.53
Rooms were clean and spacious.
Service
10
Staff were very friendly and went out of their way to help.
Location
9.8
Location was very good and close to shopping and attractions.
Room Quality
9.34
Rooms were clean, spacious, and comfortable.
Amenities
9.69
Excellent pool area and spa services.
Value for Money
9.32
Good value considering the amenities and service.
Food and Beverage
9.18
Food was great but the breakfast lacked variety.
Overall Experience
9.93
Phenomenal stay with great tours and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:46

Property Description

Luxurious Accommodation
Koulen Hotel, nestled in the heart of Siem Reap, offers fully equipped rooms with kitchenettes, private terraces, and modern amenities like flat screen TVs and in-room dining services.

Exquisite Dining Experience
Start your day with a buffet breakfast at the poolside dining area, then indulge in Khmer and international cuisine at the in-house restaurant.

Relaxation and Convenience
Enjoy the outdoor pool, barbecue facilities, and garden, or pamper yourself with spa treatments and business services provided by the hotel.

Experience comfort and luxury at Koulen Hotel. Book now for an unforgettable stay in Siem Reap!

Important information:

Benefits include:
- Welcome drink and cold towel upon arrival
- Tea and coffee are placed in the room daily
- Drinking water
- Free using swimming pool
- Free Wi-Fi service
- Resort parking area
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Location

Guest Reviews

9.6
Based on 1171 reviews
Cleanliness: 9.53
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 9.69
Value for Money: 9.32
Food and Beverage: 9.18
Overall Experience: 9.93
A
Alexander • couple • ru
10
Pros:

Совершенно замечательный отель. Персонал на высоте, номера прекрасные и просторные, удобное расположение. Обязательно остановлюсь еще раз.

2026-11-06 • via Nuitee
D
Diane • couple • au
10
Loved our short stay highly recommend
Pros:

Perfect location, staff lovely. Pool beautiful and clean. Breakfast buffet wide variety . Room was stunning spacious and beautiful.

Cons:

The restaurant and cafe were rarely open and the only bar you could have a drink at was the pool. Didn’t mind though as they are close to everything.

2026-10-31 • via Nuitee
P
Pete • family_with_children • au
10
Great place to stay
Pros:

Amazing staff and great clean facilities. Great for families as there are 2 and 3 bedroom rooms not just joined rooms with a door between them.

2026-10-28 • via Nuitee
T
Tuan Duong • family_with_children • vn
9
Pros:

Staff is always try to go exra miles to make customer sastified. Impressive

2026-10-28 • via Nuitee
V
VPA • couple • nl
10
Een perfecte uitvalsbasis voor uitstapjes en uitgaan in Siem Reap
Pros:

Een Franse koloniale stijl met ontzettend vriendelijk en professionele staf. Een heerlijk zwembad en midden in het rustige gedeelte van de stad

Cons:

Niets

2026-10-26 • via Nuitee
H
Heiner • couple • de
9
2026-10-26 • via Nuitee
L
Lenea SIN • family_with_children • dk
10
2026-10-25 • via Nuitee
C
Catherine • couple • au
10
2026-10-25 • via Nuitee
D
Dan • solo_traveller • ch
9
2026-08-31 • via Nuitee
V
Vannary • extended_group • fr
10
Très bon séjour.
Pros:

Le personnel très serviable, aimable, à l’écoute et disponible.

Cons:

Le manque d’ustensiles de cuisine.
Fermeture tôt de la piscine.

2026-08-22 • via Nuitee
P
Pete • family_with_children • gb
10
Perfect place for our visit, very happy with everything.
Pros:

It was perfect for us.

Cons:

Nothing.

2026-08-10 • via Nuitee
R
Ra • couple • us
10
2026-08-09 • via Nuitee
F
Freekje • family_with_children • be
9
Pros:

Goede, leuke ligging. Prijs kwaliteit echt top.

2026-08-05 • via Nuitee
N
ngoc trinh • family_with_children • vn
10
2026-08-04 • via Nuitee
R
riccardo • solo_traveller • it
10
Albergo top a due passi dal centro
Pros:

Albergo a due passi dal centro, da locali e dalla bellissima pub street che si raggiunge con una bella passeggiata in totale sicurezza! Albergo pulitissimo, curato, servizio Spa eccellente, ristorante ottimo, piscina bellissima e staff fantastico! Un ringraziamento a Choon che ci ha curato un tutto! Ritorneremo!

Cons:

Andare via!!

2026-08-02 • via Nuitee
T
Tubbax • family_with_children • be
9
Very nice stay
Pros:

The pool was beautyfull. We loved to go there in the late afternoon after returning from the temples. Most of the time, we had the pool for ourselves. So no issue to find a sun bed :) Location was convenient, on walking distance of Pub Street and the River Night Market. Breakfast was good, with sufficient options, warm & continental. Staff was overall very pleasant. Room was spatious and the living room was enormous.

Cons:

The boy at the poolbar (intership) was friendly & helpfull, but it would be easier for communication if he learned a bit more English.

2026-07-25 • via Nuitee
C
chaminak2025 • Family
10
Superb hotel with friendly staff
Pros:

We stayed here on our visit to Siem Reap. We are a family of 4 visiting from London.
We opted for a 2 bedroom suite. The room was exceptionally spacious, mini kitchen unit and rooms of either side. It was bigger than most apartments in London!
The location of the hotel was great. It was close to the centre but away from all the noise (from around Pub street). Just a ten minute walk to the centre and also close to the national museum. Very nice breakfast, great rooms and swimming pool. The staff is so friendly and helpful. We had dinner at the hotel restaurant a couple of times. It wasn’t busy but the food was really nice (and we tried a few different dishes).

We also had a massage twice. It was very reasonably priced and better than the ones we had in Phnom Peng.

A true gem of a hotel in Siem Reap.

We can’t wait to visit Koulen again!

2026-07-20 • via Tripadvisor
V
Vasileios • family_with_children • gb
10
Great for a family break
Pros:

Great location, close to the centre but away from all the noise (from around Pub street). Just a ten minute walk to the centre and also close to the national museum. Very nice breakfast, great rooms and swimming pool. The staff is so friendly and helpful. We had dinner at the hotel restaurant a couple of times. It wasn’t busy but the food was really nice (and we tried a few different dishes).

2026-07-20 • via Nuitee
C
Carroll • couple • us
10
One of the best hotel stays we’ve ever had! I do not believe you can get a better hotel in Siem Reap!
Pros:

The property is absolutely beautiful and exceptionally well-maintained! It has all the amenities you could possibly want, and the staff is amazing. All the staff was excellent but of particular outstanding service I’d like to mention Salorn at the front desk and Ratha in food service. They both went above and beyond to make sure we had an amazing stay and they are exceptional staff members! There is no question that we will stay at this hotel if and when we return to Siem Reap!

Cons:

There is nothing to dislike at this property! It’s all excellent!

2026-07-17 • via Nuitee
A
allenlF3761IR • Couples
10
Angkor dreams
Pros:

A place of peace and tranquility, you will find Koulen Central Mall and Hotel to be maximum value for your stay in Siem Reap. This location is close by to the strip while not far from food gems and fruit stalls. Secret: Also one of the best steam room sauna and plunges you can find in Asia.

Thank you for Bossaba, Phour, Chivit, Nita, Vichara, and the rest of the large hotel staff for making our stay wonderful and accommodating. We will be back!

2026-07-16 • via Tripadvisor