Koulen Hotel

Hotels
9.6 (1092 reviews)
Oknha Oum Chhay Street, Mondul II Village,Svay Dangkum Commune , Siem Reap , kh

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Excellent amenities
Cons:
Limited breakfast variety
Noise from other guests

Categories

Cleanliness
9.53
Rooms were clean and spacious.
Service
10
Staff were very friendly and went out of their way to help.
Location
9.8
Location was very good and close to shopping and attractions.
Room Quality
9.34
Rooms were clean, spacious, and comfortable.
Amenities
9.69
Excellent pool area and spa services.
Value for Money
9.32
Good value considering the amenities and service.
Food and Beverage
9.18
Food was great but the breakfast lacked variety.
Overall Experience
9.93
Phenomenal stay with great tours and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:46

Property Description

Luxurious Accommodation
Koulen Hotel, nestled in the heart of Siem Reap, offers fully equipped rooms with kitchenettes, private terraces, and modern amenities like flat screen TVs and in-room dining services.

Exquisite Dining Experience
Start your day with a buffet breakfast at the poolside dining area, then indulge in Khmer and international cuisine at the in-house restaurant.

Relaxation and Convenience
Enjoy the outdoor pool, barbecue facilities, and garden, or pamper yourself with spa treatments and business services provided by the hotel.

Experience comfort and luxury at Koulen Hotel. Book now for an unforgettable stay in Siem Reap!

Important information:

Benefits include:
- Welcome drink and cold towel upon arrival
- Tea and coffee are placed in the room daily
- Drinking water
- Free using swimming pool
- Free Wi-Fi service
- Resort parking area

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$7.50 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    Adults stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1092 reviews
Cleanliness: 9.53
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 9.69
Value for Money: 9.32
Food and Beverage: 9.18
Overall Experience: 9.93
M
Marc • couple • be
9
Excellent séjour proche du centre animé de Siem Reap.
Pros:

Très bon hôtel bien situé. Personnel très serviable et sympa. Excellente literie. Très bon petit déjeuner et super piscine.

2026-03-13 • via Nuitee
C
Casey • extended_group • au
10
Pros:

I had an incredible stay at Koulen Hotel. The resort has such a great holiday vibe, with a stunning pool and beautifully spacious rooms. The bathrooms are huge and everything throughout the hotel is spotless.
What really made the stay special was the staff. Especially Bo, who went above and beyond for us!They were incredibly kind, helpful, and genuinely welcoming. They helped organise day tours, recommended fantastic restaurants, and made everything so easy. The hotel tuk tuks also made getting around Siem Reap simple and convenient.
They truly made our stay memorable for all the right reasons. I would absolutely recommend this hotel to anyone visiting Cambodia.

2026-03-13 • via Nuitee
J
Jose • family_with_children • cl
10
2026-03-11 • via Nuitee
D
Denis • couple • ca
10
Excellent
Pros:

Excellent and polite staff
Great breakfast
Great pool

2026-03-10 • via Nuitee
S
SUE • extended_group • gb
10
Perfect hotel and location. Highly recommend and works definitely return
Pros:

Excellent location , breakfast, staff and facilities.
After a long day seeing the sights the pool was great to chill and relax .

Cons:

Liked everything - perfect : would definitely recommend and return .

2026-03-10 • via Nuitee
P
PEMA • family_with_children • cn
9
2026-03-07 • via Nuitee
W
William • family_with_children • gb
10
Wonderful intimate atmosphere and service. Highly recommend
Pros:

Wonderful service and facilities. Intimate atmosphere as opposed to large luxury hotel chains. Huge spacious rooms. Highly recommend. My wife's massage was best she has ever had.

2026-03-05 • via Nuitee
G
Gary • couple • gb
8
3 day visit
Pros:

Most things

Cons:

Breakfast was not exciting

2026-03-04 • via Nuitee
P
Peter • couple • se
10
2026-03-02 • via Nuitee
M
Morten • family_with_children • no
10
Pros:

Nydelig hotell med sentral beliggenhet og fint bassengområde. Hotellet og leiligheten var rent. Leiligheten var romslig. Hotell personalet var veldig hjelpsomme og hyggelige. Perfekt hotell.

2026-02-27 • via Nuitee
D
Djing Han • couple • nl
9
een onverwacht paradijs met personeel dat er alles aan doet om het jou naar je zin te maken.
Pros:

Het liefste en beste personeel dat ik ooit heb meegemaakt. Geweldige zorg en service met superglimlach. Het zwembad en tuin worden zeer goed onderhouden. Ik moet wel waarschuwen, dat er weinig bedjes zijn dus je moet op tijd zijn.

2026-02-25 • via Nuitee
K
kenneth • couple • au
10
A perfect short stay in Siem Reap - could easily have stayed longer
Pros:

Welcoming friendly staff, really nice suite - comfy bed and nice big bathroom - nice terrace with views over the tropical garden and pool. Location about 10 mins walk from “pub street”, perfect 😊

2026-02-23 • via Nuitee
E
Evgeniia • solo_traveller • in
10
2026-02-09 • via Nuitee
A
Anders • extended_group • se
9
2026-01-28 • via Nuitee
T
Timothy • family_with_children • kr
10
Relaxing oasis in the heart of Siem Reap
Pros:

My family and I spent a relaxing week at Koulen Hotel. The hotel is in a great location within walking distance of shops and restaurants, including a 12-minute walk to pub street. Our suite was spacious, clean and well appointed, and the beds were comfortable. The staff were very friendly and accommodating throughout our stay and helped us arrange tours, massages, and tuk tuks when needed. (Special thanks to Dika and the rest of the front desk team for their help throughout the week!) The breakfasts and ordered food was good, and we spent a few hours each day by the pool sipping the delicious signature cocktails and mocktails.

Cons:

Our suite faced the street, which can be a bit noisy at times. We slept soundly, so it did not bother us. However, light sleepers may want to ask for a room facing the pool and courtyard.

2026-01-25 • via Nuitee
B
Benjamin • couple • gb
10
If you can find me a better hotel with better staff, I will be amazed - I’ll be back for longer next time
Pros:

Everything, right from start we were welcomed by Ba and treated so well. Our room was amazing - possibly the most comfortable bed I have ever slept in. Water when we needed it, just ask for refills. Helpful in getting tuc-tucs. We had 2 lunches by the pool, excellent snacks and drinks. Breki was also perfect for us. Plenty of choice. If I come back to Siem Reap, I’ll stay here.

Cons:

If u have a room facing the road, there will be some noise. We did not mind that and would not have changed that as our room was amazing.

2026-01-24 • via Nuitee
J
Jan • extended_group • us
10
The staff, Bo especially, spa services , and facility are are top notch!
Pros:

The property is beautiful and the staff, especially Bo, were amazing. We did not want to leave !! Great location! Great spa! Great food! Great staff!!

Cons:

There’s nothing to dislike!!

2026-01-23 • via Nuitee
D
Diane • couple • ca
8
Hôtel bien situé avec une magnifique piscine
Pros:

Le personnel est gentil, serviable et souriant.
La piscine au milieu des jardins est magnifique.
La nourriture commandée à la piscine ( lunch) était bonne.
La suite à une chambre que nous avons eu est grande.

Cons:

Le buffet du petit déjeuner est correct sans plus.
Il manque d’éclairage dans la salle de bain pour pouvoir se maquiller.

2026-01-23 • via Nuitee
A
Amanda • solo_traveller • au
10
Pros:

Everything was exceptional! I would stay here again and again. Staff were super friendly and helpful and kind. Location was great, walking distance if you feel like a stroll or a few minute tuk tuk ride to Pub Street area. I’m so glad I had the opportunity to experience this hotel. Breakfast options amazing, the pool cleaner was out at the pool every morning without fail. Room service fantastic!

2026-01-21 • via Nuitee
R
Regine • couple • de
9
Pros:

Der Pool war toll, die Zimmer riesig, alle Leute extrem nett

2026-01-21 • via Nuitee