Koulen Hotel

Hotels
9.6 (1155 reviews)
Oknha Oum Chhay Street, Mondul II Village,Svay Dangkum Commune , Siem Reap , kh

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Excellent amenities
Cons:
Limited breakfast variety
Noise from other guests

Categories

Cleanliness
9.53
Rooms were clean and spacious.
Service
10
Staff were very friendly and went out of their way to help.
Location
9.8
Location was very good and close to shopping and attractions.
Room Quality
9.34
Rooms were clean, spacious, and comfortable.
Amenities
9.69
Excellent pool area and spa services.
Value for Money
9.32
Good value considering the amenities and service.
Food and Beverage
9.18
Food was great but the breakfast lacked variety.
Overall Experience
9.93
Phenomenal stay with great tours and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:46

Property Description

Luxurious Accommodation
Koulen Hotel, nestled in the heart of Siem Reap, offers fully equipped rooms with kitchenettes, private terraces, and modern amenities like flat screen TVs and in-room dining services.

Exquisite Dining Experience
Start your day with a buffet breakfast at the poolside dining area, then indulge in Khmer and international cuisine at the in-house restaurant.

Relaxation and Convenience
Enjoy the outdoor pool, barbecue facilities, and garden, or pamper yourself with spa treatments and business services provided by the hotel.

Experience comfort and luxury at Koulen Hotel. Book now for an unforgettable stay in Siem Reap!

Important information:

Benefits include:
- Welcome drink and cold towel upon arrival
- Tea and coffee are placed in the room daily
- Drinking water
- Free using swimming pool
- Free Wi-Fi service
- Resort parking area
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$7.50 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    Adults stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1155 reviews
Cleanliness: 9.53
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 9.69
Value for Money: 9.32
Food and Beverage: 9.18
Overall Experience: 9.93
B
Brian • solo_traveller • us
10
2026-07-11 • via Nuitee
D
Danny • solo_traveller • gb
10
5 star service
Pros:

Everything.
We had 3 weeks travelling around Cambodia and Vietnam. This stay was our luxury option and it lived up to expectations.
We stayed in room 201-203 which was a 3 bed, e bath apartment. Great set up for 5 of us.
Pool was great and we always managed to get a sun bed.
We had 3 massages each whilst there as well. Approx £15 for an hour.
Breakfast was included and there was always plenty of choices and loads left over each day so it never ran out.
You can walk to Oub St/old Market in 15 minutes but with tuc tucs costing €2 dollars to go anywhere within Siem Reap, it was easier just to grab one.
Special mentions to Boleap on reception and Hun in the spa. We wish we could remember everyone's names as there were no bad staff, which in a country that prides itself on hospitality, they really stood out as a credit to the hotel.

Cons:

Nothing. Tried hard to think of something but we couldn't find any negatives.

2026-07-06 • via Nuitee
J
Jenny • family_with_children • us
8
Could be better considering the value
Pros:

We got the family room which was large and spacious. Nice facilities and excellent breakfast. Staff is attentive as well.

Cons:

Family room had a kitchen but pretty much nothing available unless you asked (pots, pans, soap, towel…).

2026-07-04 • via Nuitee
A
Aaron • extended_group • nz
10
2026-06-26 • via Nuitee
J
Jason • family_with_children • au
10
Piece of paradise
Pros:

Central location- close to shops and the staff were friendly. Short stroll to pub street and the markets

Cons:

Nothing

2026-06-25 • via Nuitee
F
Freya • solo_traveller • vn
10
Fantastic hotel
Pros:

Lovely staff. Very clean and great pool. Very close to shops and restaurants. Would go back.

Cons:

Breakfast

2026-06-24 • via Nuitee
K
Kai Chieh • couple • tw
8
半夜有點吵
Pros:

價格與房間設施都超級棒

Cons:

會聽到其他房間，尤其樓上住戶的半夜搬運、跑步聲

2026-06-21 • via Nuitee
D
Daniel • family_with_children • au
9
Highly recommended! Family friendly and convienant
Pros:

Excellent location, facilities and staff. The 2 bedroom apartment was large and spacious perfect for our family.
The staff were exceptional, friendly and helpful with booking anything we needed. They have dedicated Tuk Tuk drivers which made getting around with our children reliable, safe and easy.
Highly recommend this hotel for families wanting a bit more space, the perfect location a short walk to the main hub but quiet and slow paced!

Cons:

Nothing

2026-06-06 • via Nuitee
P
P136KBsamanthar • Family
10
Fabulous Family friendly hotel!
Pros:

Excellent location, facilities and staff. The 2 bedroom apartment was large and spacious perfect for our family - a great place to unwind with the pool and our relaxing room after big mornings of exploring the surrounds!
Photos are exactly like the actual hotel.
The staff were exceptional, friendly and helpful with booking anything we needed. They have dedicated Tuk Tuk drivers which made getting around with our children reliable, safe and easy.
Highly recommend this hotel for families wanting a bit more space, the perfect location a short walk to the main hub but quiet and slow paced! Highly recommend this excellent value for money hotel.

2026-06-05 • via Tripadvisor
S
Shinobu • extended_group • jp
10
2026-05-11 • via Nuitee
L
Liuqing • couple • fr
10
酒店真的很不错，位置很安静，步行到周边的餐厅、spa或者是酒吧街都是10分钟左右 特别表扬5月6号酒店的工作人员，由于我们是晚上的大巴离开，也不想去别的地方了，所以在酒店大堂休息；酒店当值的工作人员不仅给安排了冲凉房洗澡，还给我们开空调，
Pros:

location，hotel colleague

Cons:

nothing

2026-05-06 • via Nuitee
T
Tricia • family_with_children • us
10
A wonderful accommodation with even more wonderful staff
Pros:

The hotel is lovely and not too big. The breakfast is very good. The gym is good and well maintained. The rooms and pool are very very clean and comfortable. Our room was perfect for a family as it had an amazing amount of space. It was never a problem to find a nice place to relax around the pool. The staff is very friendly and helpful. My husband left his wallet at the hotel and the staff even brought it to us at the airport so we would not miss our flight. This was exceptional service and I cannot recommend this accommodation highly enough.

Cons:

I cannot think of one thing I would have changed.

2026-05-06 • via Nuitee
G
García • couple • us
10
2026-05-05 • via Nuitee
G
García • couple • mx
10
2026-05-05 • via Nuitee
G
Gail • couple • au
9
A great spot in a lovely city.
Pros:

Koulen Hotel is located within easier walking distance of Pub Street and the riverside markets and food stalls (around 15 minutes at a slow pace). There are plenty of food places around and the supermarket is really close. It’s easy to get a Tuk Tuk from right outside to the main sights. Staff were friendly and helpful and the pool area was very nice. The included massage was a lovely bonus too.

Cons:

Everything was good.

2026-05-05 • via Nuitee
B
Béla • extended_group • hu
10
2026-05-03 • via Nuitee
G
Grégory • couple • fr
10
Incroyable séjour à Siem
Pros:

Le personnel était incroyable. L’emplacement superbe. Chambre très spacieuse. Equipments superbes (salle de sport, piscine). Bar et petit dej de qualité.

Cons:

RAS

2026-04-30 • via Nuitee
M
Michele • solo_traveller • us
10
Pros:

We loved our 5 night stay at the Koulen Hotel. After travelling two months in Asia, having such a spacious room with a small kitchenette, kitchen table and living room was a real treat. We had some a/c issues at the beginning and Bo worked with us to find the perfect unit. The pool was fantastic and the grounds are lush...feels like a paradise. Staff was incredible from restaurant, front desk to cleaning. We enjoyed the room service...food was reasonable and tasted great! The front desk arranged our tuk-tuk driver for the two days that we explored the temples of Angkor Wat and we really enjoyed him. Location is great...away from all the noise of Pub Street but close enough to walk. Front desk also arranged our airport transfer...a bit pricey but comfortable and dependable.

Cons:

The pool water was a bit warm, probably because the sun is constantly beating on it.

2026-04-30 • via Nuitee
C
Carol • couple • ca
10
2026-04-28 • via Nuitee
D
Dalia • family_with_children • il
9
Perfect vacation! Quiet and pacefull!
Pros:

The silence! Super quiet and in a great location!!

2026-04-26 • via Nuitee