Koulen Hotel

Hotels
9.6 (1092 reviews)
Oknha Oum Chhay Street, Mondul II Village,Svay Dangkum Commune , Siem Reap , kh

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Excellent amenities
Cons:
Limited breakfast variety
Noise from other guests

Categories

Cleanliness
9.53
Rooms were clean and spacious.
Service
10
Staff were very friendly and went out of their way to help.
Location
9.8
Location was very good and close to shopping and attractions.
Room Quality
9.34
Rooms were clean, spacious, and comfortable.
Amenities
9.69
Excellent pool area and spa services.
Value for Money
9.32
Good value considering the amenities and service.
Food and Beverage
9.18
Food was great but the breakfast lacked variety.
Overall Experience
9.93
Phenomenal stay with great tours and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:46

Property Description

Luxurious Accommodation
Koulen Hotel, nestled in the heart of Siem Reap, offers fully equipped rooms with kitchenettes, private terraces, and modern amenities like flat screen TVs and in-room dining services.

Exquisite Dining Experience
Start your day with a buffet breakfast at the poolside dining area, then indulge in Khmer and international cuisine at the in-house restaurant.

Relaxation and Convenience
Enjoy the outdoor pool, barbecue facilities, and garden, or pamper yourself with spa treatments and business services provided by the hotel.

Experience comfort and luxury at Koulen Hotel. Book now for an unforgettable stay in Siem Reap!

Important information:

Benefits include:
- Welcome drink and cold towel upon arrival
- Tea and coffee are placed in the room daily
- Drinking water
- Free using swimming pool
- Free Wi-Fi service
- Resort parking area

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for US$7.50 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    Adults stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1092 reviews
Cleanliness: 9.53
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 9.69
Value for Money: 9.32
Food and Beverage: 9.18
Overall Experience: 9.93
R
Ruth solo_traveller ie
10
Pros:

Very helpful friendly staff.
Very comfortable hotel and great location

Cons:

Nothing!

2026-04-10 via Nuitee
D
David couple nz
10
Wonderful stay, staff were all so welcoming, large rooms and pool area, overall so relaxing.
Pros:

Everything was great, staff all attentive and welcoming, particularly Salorn, room was huge with separate bedroom and well appointed, we loved the large resort style pool area with plenty of loungers and a nice thatched roof pool bar. Plenty of options for breakfast and overall the hotel was so relaxing.

Cons:

The outdoor balcony on the road side wasn't that usable overlooking workers next door.

2026-04-09 via Nuitee
M
Maritha extended_group se
10
FANTASTISK, VÄLJ DETTA HOTELL !!!!!!
Pros:

Helt fantastiskt hotell och personalen var så uppmärksamma . Jag skulle välja detta hotell igen .
Vi hade en två rums svit som var otroligt stor.
Min man fyllde år och de kom upp i sviten med en tårta och hade dekorerat vårt rum . Pool området är också väldigt skönt och rymligt , fin bar. Vi bokad även massage och den var också fantastisk .Nu har jag skrivet fantastiskt många gånger. Finns det betyg 11 så får detta hotell det högsta betyget,. Sängarna var skön, allt fanns på frukosten , kommer gärna igen

Cons:

Fanns absolut ingenting att anmärka på

2026-04-08 via Nuitee
couple se
10
2026-04-05 via Nuitee
M
Maya family_with_children id
10
Pros:

This is the best hotel in the world. Giant rooms, lovely pool, amazing staff.

Cons:

Nothing.

2026-04-03 via Nuitee
T
Tracey couple au
10
A quiet hotel with spacious rooms and a delicious breakfast
Pros:

The rooms are spacious and everything was so clean. A beautiful big pool to relax in and an adequate gym so we could workout daily. The breakfast was always so delicious with lots of choices and the staff always so friendly and made us feel like royalty. Definitely coming back to stay again in the future.

2026-04-02 via Nuitee
L
Linda couple us
9
Friendly staff. Would recommend to family and friends.
Pros:

Location. Friendly staff. Helpful with my wheelchair bound parent.

2026-03-30 via Nuitee
M
Matthew couple au
10
Beautiful hotel & incredible staff
Pros:

We had the most incredible stay at Koulen Hotel and genuinely can’t recommend it enough.

The hotel itself is stunning, with a beautiful pool, and the room was perfect.

All the staff were so incredibly kind, welcoming and genuinely helpful. Nothing ever felt like too much trouble, whether it was recommendations, questions or just making sure we were comfortable, they went above and beyond every time.

A special thank you to Bo, the wonderful concierge, who made our trip extra special. One of the nights we stayed was my partner’s birthday, and when Bo found out, he secretly organised and covertly liaised with me to plan the most thoughtful surprise. When we were heading out to dinner, my partner was completely caught off guard by a beautiful cake and such a sweet celebration from Bo and all the staff. It was such a thoughtful moment that my partner and I appreciated so much and made our stay even more special.

We couldn’t recommend this place more 💛

2026-03-27 via Nuitee
A
Alan couple gb
10
Pros:

Clean, tidy, great staff, good location

2026-03-27 via Nuitee
M
Morgan solo_traveller be
10
Un séjour incroyable
Pros:

Tout était absolument parfait . Le personnel d’une gentillesse incroyable, la nourriture fabuleuse, le service au TOP!

2026-03-22 via Nuitee
N
Nicky couple nz
10
Pros:

Large rooms and exceptional breakfast. Pool was amazing. Staff were super friendly and helpful. Dikas on front desk was great and Park, our bartender was also amazing.

2026-03-21 via Nuitee
B
Barbara couple ca
10
Lovely hotel with amazing staff, in a good location.
Pros:

The pool area was stunning, and a great place to relax after a busy day. Our room was lovely, very clean with a comfortable bed and stunning bathroom. But the best thing about the property was the staff, especially Mr Bo at the front desk at Miss Ratha at the pool bar and restaurant. Both of them took excellent care of us and were a pleasure to interact with. We are really hoping to return to this lovely hotel in the future.

Cons:

Nothing, everything was fantastic.

2026-03-21 via Nuitee
P
Paul couple gb
10
Excellent hotel in Siem Reap!
Pros:

Very nice hotel in a great location. Room was great, pool area is lovely and relaxing, location is ideal. Stayed for 9 nights didn't want to leave. Staff are also exceptional.

Cons:

Nothing

2026-03-16 via Nuitee
J
JAMES couple au
8
2026-03-16 via Nuitee
K
Katharina family_with_children nl
10
Wunderbares Hotel mit ausgezeichnetem Service
Pros:

Wir verbrachten drei Nächte im Koulen Hotel und würden es sofort wieder buchen. Es ist sehr stilvoll eingerichtet, die gesamte Anlage ist gepflegt und der Innenhof mit Swimmingpool einfach wunderbar.
Die Zimmer sind sehr komfortabel. Wir waren über vier Wochen in Asien unterwegs und das Bett hier bleibt das bequemste, das wir hatten. Unsere Suite war sehr geräumig, der Ausblick zur Straße allerdings etwas trostlos. Das nächste Mal würden wir eine Suite zum Innenhof buchen.
Das Frühstück ist sehr gut mit asiatischen und westlichen Optionen. Die Eier werden nach Wunsch frisch und tadellos zubereitet. Es gibt ein paar Tische mit Aussicht auf den schönen Innenhof.
Die Mitarbeiter des Hotel waren allesamt zuvorkommend, der war Service ausgezeichnet. Ein besonderes großes Lob verdienen Chhon und Salorn von der Rezeption, die uns bei der Organisation vieler Dinge (auch schon vor der Anreise) sehr behilflich waren.
Absolut empfehlenswert sind auch die Massagen im hoteleigenen Spa. Sie waren die besten, die wir in Kambodscha und Vietnam hatten.
Das Hotel liegt etwas abseits des großen Trubels, das wuselige Zentrum von Siem Reap erreicht man in nur zehn Minuten zu Fuß. In der Hauptstraße auf der Rückseite des Hotels gibt es einen auszeichnenden Supermarkt und in der unmittelbaren Umgebung gute Restaurants.

Cons:

Die Beleuchtung im Wohnzimmer ist sehr spärlich und ungemütlich. Wir haben am ersten Abend Essen aufs Zimmer bestellt und konnten kaum sehen, was wir auf dem Teller hatten. Ein oder zwei Stehlampen würden Wunder wirken.

2026-03-16 via Nuitee
S
Susan couple nz
10
A perfect place to stay in Siem Reap.
Pros:

Loved our stay at Koulen Hotel! The staff are so friendly and helpful, especially Bo and Savoeurt, they remembered our names and were genuinely interested in our day.
The rooms are spacious, clean and comfortable. The grounds and pool are so beautiful and peaceful. We slept very well and recommend a room overlooking the pool for quietness. The breakfast was amazing with so many different choices. We loved the fresh fruit, egg station and the noodle soup and a pastry to have with coffee.
The location was a short walk to Pub Street, or a fun ride in one of the many tuk tuks for only $2USD. Highly recommend for couples and families.

Cons:

Having to leave.

2026-03-15 via Nuitee
G
Guido couple ch
9
2026-03-15 via Nuitee
M
Marc couple be
9
Excellent séjour proche du centre animé de Siem Reap.
Pros:

Très bon hôtel bien situé. Personnel très serviable et sympa. Excellente literie. Très bon petit déjeuner et super piscine.

2026-03-13 via Nuitee
C
Casey extended_group au
10
Pros:

I had an incredible stay at Koulen Hotel. The resort has such a great holiday vibe, with a stunning pool and beautifully spacious rooms. The bathrooms are huge and everything throughout the hotel is spotless.
What really made the stay special was the staff. Especially Bo, who went above and beyond for us!They were incredibly kind, helpful, and genuinely welcoming. They helped organise day tours, recommended fantastic restaurants, and made everything so easy. The hotel tuk tuks also made getting around Siem Reap simple and convenient.
They truly made our stay memorable for all the right reasons. I would absolutely recommend this hotel to anyone visiting Cambodia.

2026-03-13 via Nuitee
J
Jose family_with_children cl
10
2026-03-11 via Nuitee