Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Excellent amenities
Cons:
Limited breakfast variety
Noise from other guests

Categories

Cleanliness
9.53
Rooms were clean and spacious.
Service
10
Staff were very friendly and went out of their way to help.
Location
9.8
Location was very good and close to shopping and attractions.
Room Quality
9.34
Rooms were clean, spacious, and comfortable.
Amenities
9.69
Excellent pool area and spa services.
Value for Money
9.32
Good value considering the amenities and service.
Food and Beverage
9.18
Food was great but the breakfast lacked variety.
Overall Experience
9.93
Phenomenal stay with great tours and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:46

Property Description

Luxurious Accommodation
Koulen Hotel, nestled in the heart of Siem Reap, offers fully equipped rooms with kitchenettes, private terraces, and modern amenities like flat screen TVs and in-room dining services.

Exquisite Dining Experience
Start your day with a buffet breakfast at the poolside dining area, then indulge in Khmer and international cuisine at the in-house restaurant.

Relaxation and Convenience
Enjoy the outdoor pool, barbecue facilities, and garden, or pamper yourself with spa treatments and business services provided by the hotel.

Experience comfort and luxury at Koulen Hotel. Book now for an unforgettable stay in Siem Reap!

Important information:

Benefits include:
- Welcome drink and cold towel upon arrival
- Tea and coffee are placed in the room daily
- Drinking water
- Free using swimming pool
- Free Wi-Fi service
- Resort parking area
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Location

Guest Reviews

9.6
Based on 1171 reviews
Cleanliness: 9.53
Service: 10
Location: 9.8
Room Quality: 9.34
Amenities: 9.69
Value for Money: 9.32
Food and Beverage: 9.18
Overall Experience: 9.93
D
Dan solo_traveller ch
9
2026-08-31 via Nuitee
V
Vannary extended_group fr
10
Très bon séjour.
Pros:

Le personnel très serviable, aimable, à l’écoute et disponible.

Cons:

Le manque d’ustensiles de cuisine.
Fermeture tôt de la piscine.

2026-08-22 via Nuitee
P
Pete family_with_children gb
10
Perfect place for our visit, very happy with everything.
Pros:

It was perfect for us.

Cons:

Nothing.

2026-08-10 via Nuitee
R
Ra couple us
10
2026-08-09 via Nuitee
F
Freekje family_with_children be
9
Pros:

Goede, leuke ligging. Prijs kwaliteit echt top.

2026-08-05 via Nuitee
N
ngoc trinh family_with_children vn
10
2026-08-04 via Nuitee
R
riccardo solo_traveller it
10
Albergo top a due passi dal centro
Pros:

Albergo a due passi dal centro, da locali e dalla bellissima pub street che si raggiunge con una bella passeggiata in totale sicurezza! Albergo pulitissimo, curato, servizio Spa eccellente, ristorante ottimo, piscina bellissima e staff fantastico! Un ringraziamento a Choon che ci ha curato un tutto! Ritorneremo!

Cons:

Andare via!!

2026-08-02 via Nuitee
T
Tubbax family_with_children be
9
Very nice stay
Pros:

The pool was beautyfull. We loved to go there in the late afternoon after returning from the temples. Most of the time, we had the pool for ourselves. So no issue to find a sun bed :) Location was convenient, on walking distance of Pub Street and the River Night Market. Breakfast was good, with sufficient options, warm & continental. Staff was overall very pleasant. Room was spatious and the living room was enormous.

Cons:

The boy at the poolbar (intership) was friendly & helpfull, but it would be easier for communication if he learned a bit more English.

2026-07-25 via Nuitee
C
chaminak2025 Family
10
Superb hotel with friendly staff
Pros:

We stayed here on our visit to Siem Reap. We are a family of 4 visiting from London.
We opted for a 2 bedroom suite. The room was exceptionally spacious, mini kitchen unit and rooms of either side. It was bigger than most apartments in London!
The location of the hotel was great. It was close to the centre but away from all the noise (from around Pub street). Just a ten minute walk to the centre and also close to the national museum. Very nice breakfast, great rooms and swimming pool. The staff is so friendly and helpful. We had dinner at the hotel restaurant a couple of times. It wasn’t busy but the food was really nice (and we tried a few different dishes).

We also had a massage twice. It was very reasonably priced and better than the ones we had in Phnom Peng.

A true gem of a hotel in Siem Reap.

We can’t wait to visit Koulen again!

2026-07-20 via Tripadvisor
V
Vasileios family_with_children gb
10
Great for a family break
Pros:

Great location, close to the centre but away from all the noise (from around Pub street). Just a ten minute walk to the centre and also close to the national museum. Very nice breakfast, great rooms and swimming pool. The staff is so friendly and helpful. We had dinner at the hotel restaurant a couple of times. It wasn’t busy but the food was really nice (and we tried a few different dishes).

2026-07-20 via Nuitee
C
Carroll couple us
10
One of the best hotel stays we’ve ever had! I do not believe you can get a better hotel in Siem Reap!
Pros:

The property is absolutely beautiful and exceptionally well-maintained! It has all the amenities you could possibly want, and the staff is amazing. All the staff was excellent but of particular outstanding service I’d like to mention Salorn at the front desk and Ratha in food service. They both went above and beyond to make sure we had an amazing stay and they are exceptional staff members! There is no question that we will stay at this hotel if and when we return to Siem Reap!

Cons:

There is nothing to dislike at this property! It’s all excellent!

2026-07-17 via Nuitee
A
allenlF3761IR Couples
10
Angkor dreams
Pros:

A place of peace and tranquility, you will find Koulen Central Mall and Hotel to be maximum value for your stay in Siem Reap. This location is close by to the strip while not far from food gems and fruit stalls. Secret: Also one of the best steam room sauna and plunges you can find in Asia.

Thank you for Bossaba, Phour, Chivit, Nita, Vichara, and the rest of the large hotel staff for making our stay wonderful and accommodating. We will be back!

2026-07-16 via Tripadvisor
E
Emily family_with_children gb
8
Great stay great location great family apartments
Pros:

Well located good size rooms

Cons:

nothing

2026-07-14 via Nuitee
M
mountainash42 Family
10
Wonderful expereince, great value
Pros:

Had a fantastic experience at Koulen Hotel. Very clean and comfortable, remarkably spacious apartment (we had a two bedroom apartment for a family of four, teenage children). Breakfast was high quality, had options of freshly cooked omelettes or noodle soup each day, in addition to regular buffet. Our staff were exceptional (Savoeut, Stey Lorn, Chhon and Dika). They were extremely friendly and helpful, always looking for ways to make our stay enjoyable. Massages werereasonably priced and good quality, gym had decent equipment and pool was pleasant. Overall very good value and convenient location. Would definitley stay again.

2026-07-13 via Tripadvisor
T
Thomas Dall extended_group dk
10
The nicest staff in the world. We would definitely stay there again.
Pros:

Very nice pool. Comfortable rooms. Super nice staff especially Bo and Salon in the reception and Rathah at the pool were super helpful and very friendly.

Cons:

Nothing.

2026-07-13 via Nuitee
R
Richimundo Family Wellington, Greater Wellington, North Island
10
Fantastic Hotel, a beautiful quiet calm sanctuary in best part of Siem Reap
Pros:

We stayed 4 nights, I really wish we had planned for more, absolutely loved this place, Its very well located in the nicer end of town near royal park and gardens but still only 15 mins walk to Markets and Pub street, (we explored a lot and not always TukTuk everywhere).
There is a huge modern supermarket nearby and a modern mall right next door (Heritage Walk) and the awesome Made in Cambodia craft market is only 5 mins away
The rooms are massive, spotlessly clean and very well presented, our 3 room suite was bigger in meters than our House is!!
Breakfast is Excellent, a beautiful buffet spread with a Chef there ready for extras, there was something for everybody.
The stunning pool and tiki bar is a must on those hot afternoons, especially after trips to the Temples, Its just as nice in the late day rains that come in rainy season
The staff are what made our stay extra special, you are looked after like royalty as soon as you walk in the door, they were always smiling and attentive in every engagement, 10/10, I would say its as good service as I have had anywhere in the world.
I hope I get the opputunity to return, my best Holiday in years.

2026-07-12 via Tripadvisor
I
Ivan extended_group cy
10
2026-07-12 via Nuitee
B
Brian solo_traveller us
10
2026-07-11 via Nuitee
D
Danny solo_traveller gb
10
5 star service
Pros:

Everything.
We had 3 weeks travelling around Cambodia and Vietnam. This stay was our luxury option and it lived up to expectations.
We stayed in room 201-203 which was a 3 bed, e bath apartment. Great set up for 5 of us.
Pool was great and we always managed to get a sun bed.
We had 3 massages each whilst there as well. Approx £15 for an hour.
Breakfast was included and there was always plenty of choices and loads left over each day so it never ran out.
You can walk to Oub St/old Market in 15 minutes but with tuc tucs costing €2 dollars to go anywhere within Siem Reap, it was easier just to grab one.
Special mentions to Boleap on reception and Hun in the spa. We wish we could remember everyone's names as there were no bad staff, which in a country that prides itself on hospitality, they really stood out as a credit to the hotel.

Cons:

Nothing. Tried hard to think of something but we couldn't find any negatives.

2026-07-06 via Nuitee
J
Jenny family_with_children us
8
Could be better considering the value
Pros:

We got the family room which was large and spacious. Nice facilities and excellent breakfast. Staff is attentive as well.

Cons:

Family room had a kitchen but pretty much nothing available unless you asked (pots, pans, soap, towel…).

2026-07-04 via Nuitee