Holiday Inn Express Oneonta by IHG

Hotels
•
Holiday Inn Express
8.7 (308 reviews)
141 Courtyard Drive , Oneonta , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Consistently clean rooms
Comfortable beds
Good breakfast with nice selection
Friendly and accommodating staff (breakfast staff highlighted)
Convenient location and parking
Spacious rooms and large bathrooms
Cons:
Ice machines not working on multiple floors
One elevator out of service / limited elevators
Occasional unfriendly or unhelpful staff interactions
Difficult to find in the dark (poor exterior lighting)
Limited amenities/support (room carts, milk, sofa-bed bedding)
Perceived high price during events

Categories

Cleanliness
8.4
Generally reported as clean and well maintained by multiple guests, though a few mentioned carpet mildew and elevator fingerprints which lowered the score slightly.
Service
8.7
Staff frequently described as friendly and accommodating (especially breakfast/kitchen staff), but there are isolated reports of unfriendly behavior and denied requests that temper the rating.
Location
9.4
Multiple guests praised the convenient location close to the school, shopping and parking; one comment noted the property is hard to find/poorly lit at night but overall location is a strong positive.
Room Quality
8.6
Rooms described as clean, comfortable with good-sized bathrooms and comfortable beds; a few minor issues noted (missing sofa-bed bedding, desire for more tubs).
Amenities
7.6
Notable negative mentions: ice machines not working on multiple floors, one elevator out of service, limited room carts and occasional lack of milk or supplies — amenities are the weakest area.
Value for Money
8.4
Most guests found the stay acceptable for the price, but at least one guest called out high prices during events which slightly lowers perceived value.
Food and Beverage
9.4
Breakfast repeatedly described as good with a nice selection and helpful/kind kitchen staff; some requests for expanded options (berries, waffles, nuts) but overall very positive.
Overall Experience
9.1
Majority of guests reported a pleasant stay and willingness to return; isolated very negative experience noted, but the aggregate impression is positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Convenient Location

Located just 37 km from Doubleday Field and the Baseball Hall of Fame, Holiday Inn Express - Oneonta, an IHG Hotel, offers easy access to popular attractions.

Modern Amenities

Enjoy complimentary WiFi, an indoor pool, and a business centre during your stay at this 3-star hotel. Additionally, benefit from a shared lounge, 24-hour front desk, and luggage storage for convenience.

On-Site Offerings

Indulge in snacks and drinks from the vending machines available at the hotel. Whether for business or leisure, Holiday Inn Express - Oneonta has all you need for a comfortable stay.

Book your stay now at Holiday Inn Express - Oneonta, an IHG Hotel, and experience a seamless blend of convenience and relaxation.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Guest Reviews

8.7
Based on 308 reviews
Cleanliness: 8.4
Service: 8.7
Location: 9.4
Room Quality: 8.6
Amenities: 7.6
Value for Money: 8.4
Food and Beverage: 9.4
Overall Experience: 9.1
K
Karen • couple • us
10
It was short but sweet. Very clean and comfortable.
2026-10-28 • via Nuitee
L
Leanne • family_with_children • us
9
Great hotel right outside of SUNY Oneonta.
Pros:

Breakfast was good and was a typical hotel breakfast. The hours were convenient for us. The room was a good size and the bathroom was very large. Everything was clean and well taken care of.

Cons:

The ice machines did not work on any of the floors. The reception desk was able to get us ice from the kitchen, but that was quite awkward with our water bottles.

2026-10-27 • via Nuitee
M
Mary Kiefreider • family_with_children • us
10
Great
2026-10-26 • via Nuitee
M
Mary Alice • extended_group • us
8
Nice hotel but difficult to find in the dark. Very dark and little street lights as it is rural.
Pros:

Nice comfy king bed.

Cons:

Location very difficult to locate in the dark. There was no pillow or bedding for the sofa bed.

2026-10-24 • via Nuitee
J
Jacques • solo_traveller • ca
8
Très satisfait
Pros:

Très bien situé & propreté

Cons:

N/A

2026-10-21 • via Nuitee
M
Marlee • couple • us
10
Wonderful
2026-10-21 • via Nuitee
D
Donna • couple • us
6
Overall it was good. Montana that works the desk is a very dedicated employee
Pros:

Breakfast was okay

Cons:

Not enough room carts for the amount of people in the hotel. Constantly had to ask for milk for coffee.

2026-10-20 • via Nuitee
E
Elaine • couple • us
9
Always enjoy our stay
Pros:

I would have liked a bigger see selection: or berries for pancakes for nuts for the oatmeal:
Waffles as an alternative

Cons:

More rooms offering bath tubs

2026-10-19 • via Nuitee
M
Mark • family_with_children • us
9
Pros:

Breakfast was fine

2026-10-18 • via Nuitee
I
idit • solo_traveller • il
8
Pros:

Bed

Cons:

Food

2026-10-13 • via Nuitee
L
Lauren • family_with_children • us
7
Clean, comfortable, pleasant stay while visiting family in the area.
Pros:

Breakfast was good- Nice selection. Staff at hotel were all very friendly and accommodating.

Cons:

One elevator out of service and no working ice machines on any floor for guests.

2026-10-13 • via Nuitee
D
Dara C • solo_traveller • us
3
Never Again.
Pros:

The bed was comfortable. Linens were clean. Towels were well stocked in the bathroom.

Cons:

Only 2 tissues in the tissue box in the bathroom. The carpet smelled from mildew. My request for a higher floor was denied, even after being a frequent guest in this hotel. There were "freddy kruger" finger prints all over the interior of the elevator. ONLY ONE ELEVATOR WAS OPERATING my entire stay. When asked for 1/2 &1/2 for my coffee, I was told they are all out. The ice machines were not working on my floor, I was told to go to another floor, only to be told there was no ice available in the entire facility. The staff were not friendly. There was never a proper greeting or acknowledgment from any staff member entering or leaving the building. So very disappointing. And I am a IHG member. I will NEVER stay at this location again. I am a person who works at a 5 star resort. And I know how I want to be treated and respected. That did not happen here. Though, I will say the kitchen staff at breakfast were friendly and very helpful.

2026-10-08 • via Nuitee
V
Virginia • couple • us
10
We enjoyed our stay and would stay there again.
Pros:

The property was in a great location, convenient to my son’s school and to shopping. Parking was close to the entrance.

Cons:

I can’t think of anything that I didn’t like.

2026-10-07 • via Nuitee
J
Judith • solo_traveller • us
9
Pros:

Friendly staff, very clean and a pleasant stay.

Cons:

It was a little noisy, loud closing doors, but would stay again

2026-09-20 • via Nuitee
A
Andrea • extended_group • us
10
2026-09-14 • via Nuitee
B
Brian • couple • us
10
2026-09-14 • via Nuitee
L
Lindley • couple • us
10
2026-09-02 • via Nuitee
D
David • family_with_children • us
10
Great stay
Pros:

Clean and great area

2026-08-30 • via Nuitee
W
walter • family_with_children • us
10
2026-08-21 • via Nuitee
G
garson • solo_traveller • us
9
Very pleased
2026-08-14 • via Nuitee