Keystone Hotel

Allways convenient

For the price, we were happy with the hotel. The room is small but it was clean and we felt safe. The location was good. It is right in town so you are minutes from restaurants and the dock.

The rooms were clean and comfortable, and the staff was great.

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Staff was great

A nice place. The hallway smelled like oil but the management said it was getting better. Breakfast was okay.

Basic accommodations, bed was comfortable, room clean but needs updating. Breakfast was awful.

Nice

Filthy. Absolutely disgusting. Floors in the hallway look like they’ve never been vacuumed. Ever. Shower and sink faucets falling apart. Shower stall itself falling apart. The walls and all painted surfaces are incredibly dirty and stained. Bed linens were thin and stained. I assume they were laundered and just stained, but didn’t take any chances and slept above the covers. Yech. The first room we were assigned wasn’t cleaned properly and smelled like insecticide. The second room was cleaner. The hotel is in a good location and has potential to be really cute and unique. It can’t ever be super-luxurious because of what it is made from, but I think that could definitely be turned into an asset- it’s interesting and niche. People would feel a little closer to history. But you HAVE GOT to properly clean and maintain it. Please do better.

Only negative is paper thin walls. Clean older building but worth the good price compared to other hotels in town.

It is a low end hotel

Way more run down than the pictures show. The carpet in our rooms were heavily stained and we had paint peeling off the wall above the window. The room had a slightly strange smell upon arrival but it did end up going away and wasn’t noticeable after a few hours. The furniture was heavily used and extremely worn. The nicest part of the rooms were the bathrooms. Every vending machine I saw was out of order and the breakfast area wasn’t that clean so we only ate the first morning. Both nights there was a lot of noise above us, like someone moving furniture at 10pm. We had asked in advance to have rooms right next to each other, which was confirmed before our stay and we were told we were locked in side by side. Upon arrival, the gentleman who checked us in seemed a little confused and could only get us in the same hallway several rooms apart. Wouldn’t be such a big deal, but we were traveling with children and had asked so it could be more convenient for us all to have rooms right next to each other. At the end of the day with slim pickings in Valdez, it was a roof over our heads but I do wish we would’ve paid even more to stay somewhere else since looking back, the cost seems a little high anyway for the quality and the pictures did not match the actual condition of the hotel.

This is an old, run down place and quarters are very tight and cramped. There is a handicapped ramp but NO ELEVATOR. I'm 72 and have arthritis and they stuck me on the 2nd floor which meant I hauled a 50 lb. Suitcase up a set of stairs with no offer of help. Breakfast was pretty good but carpet was old and stained and looked like no one had tried to vacuum it in weeks.

I like it

We arrived at the hotel and got our keys to our room, went upstairs to it and inside were trash cans full of garbage, sheets gone, blankets strewn across the furniture (maybe the sheets were in one of those piles). I went back downstairs and told the front desk, they said they have only one more room available. We lost our views, gained a room that upon entering immediately smelled like butane gas. Had to open the window and keep it open for a long time to air out. Even then, it continued to have a musky smell to it. 1 out of 5, would not recommend unless you have no choice.

Incredibly outdated. Old and grungy. Bed was horrible. Nicest part of the room was the bathroom

If you like the smell of diesel fuel first thing in the morning, then this is the place. Carpet dirty, under the bed was flat nasty! No way to control the heat in the room. Continental breakfast was one step above getting a meal from a dumpster behind a restaurant. The reason I give a “poor” rating and not lower is, the shower was hot and powerful! Great way to warm up after a day of fishing in Valdez. It’s a converted pipeline man camp, which if I knew ahead of time, I have booked a room elsewhere.

Really horrible place. A man-camp turned hotel. Kind of unsavory. The room we were given smelled strongly of pinesol cleaner though the room did not look clean. There was barely space to walk into the room much less open a suitcase. Fortunately, the kind desk clerk refunded our money and we booked at another place.

Room smelled like gasoline because "the heater was just turned on" but the room only got colder.

If you just need a bed for the night, it'll do, otherwise consider camping, you'll hear your neighbors less.