JR East Hotel Mets Koenji

The hotel was good. It was clean modern and well connected to transport making it easy to get around.
Our room was literally overlooking the train station and could barely hear anything. The room was small by Australian standards for sure but the bed was a double for my son and I to share comfortably. We were able to have both our cases open as well without using the bed as a little bench is provided. Lots of bathroom amenities available on reception floor. We went to Dennys for breakfast the first day but honestly can pick up a cheaper and better breakfast elsewhere
The staff were helpful enough with limited English. We arrived early morning so it was a little annoying to be told we’d have to pay extra if we wanted the room earlier so we left our luggage in storage and powered through til 3pm which may have been for the best as it got us out exploring from the get go.
The Koenji area was nice and chill with more locals than foreigners with cheaper food options, many interesting stores however less English. I would stay in the area again as couldn’t justify paying double for a smaller room in Shibuya or Shinjuku etc.

全てに満足しました。
リピート決定のホテルです。

交通アクセス絶好です。

位置很好，一切都很方便，還會再來住！

Hôtel très bien situé au dessus de la gare et néanmoins très calme. aucune vibration ressentie ni bruit entendu.
Très proche de shinjuku

全てに満足できる宿泊でした。

とても便利な場所にありながら、静かに快適に過ごせる良い宿です。

交通の便が良くて楽でした。部屋も居心地が良かったです。

It’s new, just nearby JR station, even rainy days, no worry. The staff is nice, good soundproof even near the railway. And satisfy the hardness of mattress.

But the staff seems only knowledge of simple English

Hotellet är rent och snyggt! Ä

静かに泊まれました。

駅から近く、高層階だったため景色も良く、満足行く滞在が出来ました。
高円寺に来る際は、また利用したいと思います。

I loved how clean and convenient the hotel was. The area is lovely, and fromt he hotel, you can get anywhere easily.

The stuff was very helpful and friendly, with one exception: I specifically asked upon my arrival when I should sent my luggage to the airport to get it there in time for my flight. My flight was Friday afternoon, so I asked if Thursday afternoon would be fine. I was emphatically told that I should send it Thursday morning. Wednesday evening I go to arrange my luggage delivery: I am told it is too late and that I should have sent it 48 hours before the departure time (this was 6:30 PM on Wednesday, my departure was 5:35 PM on Friday). It was explained away as miscommunication, because we were speaking Japanese (I teach college level Japanese, so I can at the very least understand dates and time).

I would recommend the hotel display clear information on their "takyuubin" service: non-Japanese guests might need to know that Yamato only picks up airport deliveries 48 h prior to desired pick-up time.

This hotel is super convenient and well run. The room is well organized. The only issue I have is that the mattress is too firm for me. Those who like firm mattresses will probably be happy with it, though.

Good

ありがとうございます。

Great stay.

It is super convenient and Koenji is packed with restaurants, shops, and live houses.

Extremely convienient to Tokyo subways. Staff was wonderful and accommodating. Great food around the area. Thanks!

JRと直結しているので移動に便利