Sovotel @ Napzone KKIA

Hotels
8 (260 reviews)
Lot No. L1L08, Level 1, Terminal 1, , Kota Kinabalu , my

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Fax/photocopying
Ironing service
Car hire
Non-smoking throughout
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Review Highlights

Pros:
Helpful staff
Convenient location
Clean facilities
Affordable pricing
Cons:
Noise issues
Poor insulation
Leak in cubicle
Electric socket limitations

Categories

Cleanliness
7.33
Some reviews mention cleanliness positively, but issues like flooding and noise are a concern.
Service
8.8
Repeatedly praised for friendly and helpful staff.
Location
8.84
Very convenient location for airport access.
Room Quality
7.29
Issues with noise insulation and the leaking cubicle affect the room quality.
Amenities
7.82
Facilities like electric socket and cleanliness were highlighted, but some amenities didn't meet expectations.
Value for Money
8.28
Affordable price noted, though some restrictions were mentioned.
Food and Beverage
7.83
Located near dining options, rated as convenient.
Overall Experience
7.8
Overall feedback reflects both convenience and discomfort due to noise and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:04

Property Description

Convenient Location
Enjoy a stay just steps away from Kota Kinabalu International Airport and within easy reach of popular attractions like Filipino Market Sabah and Sabah State Museum & Heritage Village.

Comfortable Capsule Accommodation
Relax in air-conditioned rooms with free WiFi and access to a shared lounge. Perfect for a good night's sleep before or after your travels.

24-Hour Front Desk and More
Benefit from round-the-clock assistance at the 24-hour front desk and the convenience of an ATM on-site. Book your stay at Sovotel @ Napzone KKIA now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 08:00 AM

Location

Guest Reviews

8
Based on 260 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
K
Kelly • solo_traveller • au
9
Great place for short stopovers at airport
Pros:

It’s in an excellent location, being inside the airport. It was a comfortable bed, clean bathroom and good size storage locker.

Cons:

My only suggestion is that the details on how to get there. The only reason I found it as it was in the Q&A that it’s behind KFC. That information that its behind KFC and walk down about 50m to find it.

2026-08-15 • via Nuitee
R
RAFFLE • solo_traveller • my
8
2026-08-14 • via Nuitee
L
Lavercombe • solo_traveller • au
7
2026-08-08 • via Nuitee
C
CHIA JUNG • solo_traveller • tw
10
Pros:

Arrived in the early hours of July 22nd; the staff who welcomed us were very friendly—thank you so much! 🥹

2026-07-22 • via Nuitee
V
Victor M • solo_traveller • us
10
Excellent clean place to stay, quiet and conveniently located.
Pros:

Quiet, clean, convenient

Cons:

A little hard to find with no signs in the airport, but if you ask people they can show you the way.

2026-07-20 • via Nuitee
C
Cheng Han • solo_traveller • tw
9
2026-07-06 • via Nuitee
L
Lee • extended_group • us
7
Great value and clean!
Pros:

The price is amazing.

Cons:

People who don’t wake up to their alarms or snore!

2026-06-25 • via Nuitee
M
Mohd Affif • solo_traveller • my
9
2026-06-21 • via Nuitee
S
Shahira • solo_traveller • my
10
Cons:

There was a worm when I was showering 😭 but overall, it was okay!

2026-06-14 • via Nuitee
R
Radek • solo_traveller • cz
10
2026-05-31 • via Nuitee
U
Umairah • solo_traveller • my
10
2026-05-29 • via Nuitee
K
Koen • solo_traveller • nl
7
2026-05-29 • via Nuitee
I
Ivy • solo_traveller • my
9
2026-05-24 • via Nuitee
Y
Yuk Jiun • solo_traveller • my
8
2026-05-17 • via Nuitee
N
Naoki • extended_group • lk
4
立地のみ良い
Pros:

空港の中にあるため　深夜便だったため　搭乗ギリギリまで休めることができた

Cons:

シャワーが冷たい
排水が悪いせいか　シャワー室とトイレの床がビショビショになっている
冷房が効きすぎて、寒かった

2026-05-07 • via Nuitee
N
Nabilatul Alia • solo_traveller • my
10
Pros:

It was quiet. The staff was good in explaining what I should and shouldn’t do.

2026-05-04 • via Nuitee
U
UCHIDA • solo_traveller • jp
1
2026-05-04 • via Nuitee
T
TzeChong • solo_traveller • tw
9
2026-04-26 • via Nuitee
M
Mingya • solo_traveller • tw
10
2026-04-21 • via Nuitee
S
SHIH KAI • solo_traveller • tw
8
2026-04-16 • via Nuitee