Queens Head Hotel

Hotels
Independent
9 (84 reviews)
24 Bridge Street, Kelso, Scotland, TD5 7JD , Kelso , GB

Facilities

Free breakfast
Free WiFi
Garden
Luggage storage
Wheelchair accessible
Hiking/biking trails nearby
Free breakfast
Front desk (limited hours)
Smoke-free property
Free self parking
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8.5
Guests consistently praised the cleanliness of the rooms and bathrooms.
Service
8.2
Service was generally appreciated, with minor complaints about slow service.
Location
8.4
The hotel's location near key landmarks and amenities was highly regarded by guests.
Room Quality
8
Rooms were described as comfortable and well-equipped, with occasional mention of minor issues.
Amenities
7.8
Guests were satisfied with the amenities provided, although some wished for additional services like a spa.
Value for Money
6.8
Mixed reviews regarding the value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
7.8
Breakfast and restaurant services received positive feedback, with a few suggestions for improvement in variety.
Overall Experience
8.3
Most guests had a positive overall experience, expressing a likelihood to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 11:05

Property Description

Stunning Garden Views
Revel in the scenic garden views while staying at Queens Head Hotel. The charming ambiance is perfect for unwinding after a day of exploration.

Culinary Delights
Treat your taste buds to a delightful experience at the on-site restaurant. Indulge in a satisfying meal and savor the flavors of the region during your stay.

Convenience at Your Fingertips
Enjoy complimentary amenities like wireless internet access and a hearty breakfast. With cozy guestrooms equipped with modern comforts, your stay at Queens Head Hotel promises both relaxation and convenience.

Book now and experience the perfect blend of comfort and luxury at Queens Head Hotel in Kelso. Your ideal getaway awaits!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

9
Based on 84 reviews
Cleanliness: 8.5
Service: 8.2
Location: 8.4
Room Quality: 8
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.8
Overall Experience: 8.3
J
Janet partner
10
Pros:

A wonderful stay in a lovely town. Friendly staff and everything in the room was what we needed. Room good and large. The breakfast was big and hearty and the evening meal was supurb. Best fish & chips for a long time, fish so fresh. The Server was quick and friendly, place quite busy, but he never stopped. Excellent, think he was called Sam? (Ate at 7pm 17/6). We like your (road) cobbles.

2025-06-19 via Nuitee
B
Benjamin
10
Pros:

A++++++

2025-06-05 via Nuitee
J
James
8
We had a nice time.
Pros:

Nice clean hotel, unfortunately we had too many stairs to climb, we are both pensioners, not the hotel's fault we should have checked. TV was poor can't understand how they had SKY downstairs but not upstairs. The breakfast lounge and the food on offer was 5*

2025-05-21 via Nuitee
R
Roberto
10
Great option in Kelso
Pros:

Nice hotel conveniently located in Kelso’s Town Centre. Quiet and clean. Great on suite bathroom

2025-05-12 via Nuitee
A
Alexander partner
10
Pros:

One night stay and everything was excellent.

2025-05-01 via Nuitee
E
Elizabeth partner
6
Pros:

The room and bathroom were both very clean. The decor was very muted and beige/ brown. The bed was comfortable. Breakfast was plentiful and tasty. The staff were very friendly and helpful. I would stay again if I needed to be in Kelso.

2025-04-30 via Nuitee
D
Deb
10
Great stay.
Pros:

We had a great stay. Even though we were on the first floor we didn't hear a lot of noise from the bar.
The breakfast was excellent with a great choice. Only downside was the service was slow and the food was Lukewarm when arrived.
But plenty of choice.

2025-04-25 via Nuitee
D
David partner
10
Pros:

Lovely hotel in main area of Kelso and very near abbey. Lovely staff and really good en-suite rooms. Parking wasn’t too easy as it was Easter weekend and very busy

2025-04-22 via Nuitee
I
Ian partner
10
Pros:

We have stayed quite a few times in this hotel over the past few years . We have always found it comfortable and friendly.

It’s situation is central with easy access to the town and shops.

We’ll be back.

2025-04-12 via Nuitee
L
Lorna
10
Pros:

Rooms nice & clean, great breakfast with pleasant helpful staff. Location is perfect for visiting the area, will definitely return.

2025-03-30 via Nuitee
C
Carrie
10
Great stay
Pros:

Room was perfect for the price. Our room was a little stuffy due to no air flow. Room had a small fan that helped a little. Everyone was very friendly and location was great. Staff was very friendly and helpful. Breakfast in the morning was very nice.

2025-03-24 via Nuitee
A
Allan partner
8
Pros:

Staff very friendly.

2025-03-02 via Nuitee
A
Amy partner
10
Pros:

loved our stay, but need to be sharp to get a parking spot

2025-02-24 via Nuitee
S
Stephen
10
Great place to stay or just have a beer
Pros:

Great place to stay or just have a beer. We only stayed one night, but would have no problem in staying longer next time. Started the next morning with a freshly cooked breakfast which was excellent.

2025-02-15 via Nuitee
D
David
10
Pros:

only stayed/booked for 2 nights . apart from room ( 5 ) being a little dark needing lights on all the time, it was a comfortable, pleasant stay. the foodELSO i had was excellent in my opinion and very hot. if in future i need to stay in Kelso , this will be the first place I ring.

2025-02-03 via Nuitee
M
Michael partner
8
Pros:

Easy check in, good friendly staff nothing too much trouble.

2025-01-20 via Nuitee
K
Katharine
8
Lovely
Pros:

Lovely pub with rooms, and I had a super big room with a bath and huge bed! Easy check in, lovely staff. Enjoyed dinner, lots of choice. Again, great choice at breakfast but service at breakfast let it down - young lad who didn’t appear to be interested in the residents at all. I’d not let it put me off staying again.

2025-01-16 via Nuitee
C
Colin family
10
Pros:

Lovely small hotel full of character, staff are so friendly, food was very good. The bar has a great atmosphere! Definitely come again!

2025-01-03 via Nuitee
T
Tracy
10
Fantastic
Pros:

Great from start to finish, staff very friendly and helpful, room lovely comfortable and clean, the whole experience was 100%, would definitely recommend and would stay there again

2024-12-07 via Nuitee
A
Andrew
10
Pros:

Nice, spacious room with everything you could possibly need and more. Great breakfast with lots of nice choices. Conveniently close to the bus stop from Berwick-Upon-Tweed. The only slight downside was that the pub patrons were noisy outside on the Saturday night.

2024-09-30 via Nuitee