Rockwell East

My husband and I come to London each year for a shopping trip, and Rockwell East is now our favourite base. This was our second stay and it was just as good as the first! The accommodation is local to both Aldgate and Tower Bridge Tube stations. Our one-bedroom apartment was spotless, with a comfy bed, snug bedding, great temperature control and a well-equipped kitchen for when we wanted to self-cater. The bathroom had fluffy towels, bathrobes and basic but nice toiletries — everything we needed. A lovely perk this year was the free breakfast: a small but tasty buffet with cooked options, pastries, hams, cheese, fruit juice, tea and coffee. Special thanks to Nas at reception, who recognised us from last year and made us feel genuinely welcome. Rockwell East is clean, comfortable, well-located and great value. Highly recommend!

The room was awesome with everything we needed to cook at night and do some washing. The bathroom was clean, the bed very comfortable. There was a good range of cooked and cold breakfast options. The young lady providing service at the breakfast area was hard working and very accommodating to any requests. She was busy working all the time at restocking food, drinks and crockery/cutlery. The area was very convenient location to all the sites. We were able to walk by foot, tube or bus depending on what we were visiting.

No breakfast was served.

This was a great location and was close to multiple train stations to get me everywhere I needed to go. The apartment was large and amazing value compared to all the other shoe box hotels on offer. The staff here were amazing and extra helpful to everything I needed. I would definitely stay here again and recommend to all my friends coming to London.

The room was very nice and spacious. Very quiet perfect for a nice sleep after a long day. The staff were nice, friendly and helpful. One nice access is how easy is tk access rhe building once you are checkin. The breakfast was really good and fresh and the breakfast lady was really kind. One of the best stays for this area of london.

It was excellent location and comfortable room. Only thing that there is no housekeeper available for 24 hours.

Good location, good sized room, clean and convenient

Amazing location, chose for proximity to London city airport and Shoreditch, only negative is the check in and out times but room was bright and spacious - had bath robes that felt like a nice touch

Amazing cost benefit, well located, the studio was perfect. Just the toilet was weird because it looks like an hospital bathroom.

The room was comfortable, modern, bright, quiet and clean, and had everything we needed. Bed was very comfortable. We asked for non-feather pillows/duvet which were provided.
Bad points: Only one towel was provided for the shower which wasn’t ideal: I’m sure they’d have given us another if we’d asked but we didn’t have time, so just shared one. There was some chipped/scruffy paint above the worktop which was a shame as it’d be very easy to tidy this up. Also, the housekeeping knocked on the door just before 10am which I thought was a bit much. We were just about to leave anyway. No non-dairy milk was available for drinks.

Great location - on busy road so you do get traffic and nearby railway noise if you have windows open.

We had a couple of issues with the property.

Firstly, apparently there was no air conditioning on the 8th floor (we were room 803). This means the temperature In the room was 26 degrees. We had been told there should be a fan in the room, but there wasn't. Luckily we could open the windows. But or course streets in the middle of London are never quiet.

We also found there was a green light about the door to the room that we could find no way of turning off, while this was likely a safety light of some sort, it meant that we had both a noisy room and a green light cast over half or the room!

Luckily comfortable beds and tired travellers meant we did sleep well.

But probably not putting us in a room that lacked air conditioning would have helped.

I liked the area and the rooms were very clean and just nice

Fantastic stay at Rockwell East. Close to station and local attractions. Lots of places to eat nearby. Pub right opposite. Cannot fault it, highly recommend!

Under no circumstances should you stay at this hotel if you expect any type of flight delays.

My flight to London was delayed by 24 hours, making me not arriving to the hotel until day 2 of a 3 day stay, missing my event in London, along with the hotel nights.

I worked with American Express travel, who called over several days to explain to the hot that I would not be able to make the reservation. They denied a refund of almost $700, saying their policy requires 48 hours notice. There was no way to know in advance that my flight would bump me, missing the reservation.

Even with proof of the flight being delayed, management was not concerned at all.

It’s worth your money and time to stay somewhere else.

Great stay in a perfect location to see some landmarks. Pubs, bars and restaurants all in walking distance and staff were extremely friendly.
Rooms were also in great condition

The overall stay was just okay.
The room is only cleaned every three days. When I asked about having my garbage removed, I was told to take it outside to the bin on the street myself — not what I would expect.

There are a few staff members who go above and beyond and are genuinely helpful, but others seem uninterested and look the other way. Breakfast is also disappointing; once items run out, they are not replenished.
Get there early

Overall, not very impressive.
Just ok !

Overall stay was excellent and room was very clean, comfortable and with good amenities.

Great apart-hotel, always friendly helpful staff. Such good value, you get a good sized studio apartment for a very reasonable price, cheaper than some hotels that aren’t nearly as well designed and decorated!

Helpful staff and lovely room in great location for the city