Green Rose Hotel

Hotels
7.5 (120 reviews)
Komp. Orchid Business Center Blok A1 No 1 , Batam Center , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location near malls, eateries and street food
Friendly and quick check-in staff (reported by several guests)
Spacious rooms in some cases
Many nearby restaurants and cafes; convenient dining options
Cons:
Poor cleanliness (smells, dirty balconies, dusty rails)
Unreliable Wi‑Fi/TV and other amenity failures
Maintenance issues (broken shower, faulty fridge, power points)
Soft/sunken beds and very soft pillows
Unexpected fees (early check-in) and occasional unhelpful staff remarks
Limited shared amenities (scarce irons)

Categories

Cleanliness
5.5
Multiple reviews mention dirty rooms and balconies (cigarette butts, dusty rails), sewer-like smells and wet carpet stench; cleanliness is a notable negative.
Service
8
Mixed feedback: several mentions of friendly, fast check-in staff, but other guests reported unhelpful remarks from staff and inconsistent responsiveness.
Location
9.5
Consistently praised — near malls, eateries, street food and main road; many reviewers highlight convenience and nearby dining options.
Room Quality
6
Rooms are described as spacious by some but have recurring issues: soft/sunken beds, very soft pillows, faulty fridge/power points, broken/main shower and limited/no view in some rooms.
Amenities
6.5
Amenities have problems in several reports: unreliable Wi-Fi/TV connectivity, limited irons (leading to access issues), and other maintenance/cleanliness lapses on balconies.
Value for Money
6.5
Perceived as mixed: some find it decent for the price, but unexpected fees (early check-in) and maintenance/cleanliness problems reduce perceived value.
Food and Beverage
8.5
On-site F&B is not a strong focus in reviews; however, many guests praise the abundance of nearby restaurants, cafes and street food, making dining options a strong point.
Overall Experience
9.5
Overall impressions are mixed but skew positive for guests prioritizing location and nearby dining; despite cleanliness and maintenance issues, friendly service and convenience lead many to view the stay favorably.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 18:07

Property Description

Convenient Location in Batam Center
Located just 1.8 km from Nagoya Hill Shopping Mall, Green Rose Hotel offers a prime spot for travelers looking to explore the city. With easy access to nearby ferry terminals and attractions like Barelang Bridge, guests can enjoy a seamless travel experience.

Comfortable Rooms with Modern Amenities
The hotel's rooms are thoughtfully designed to provide comfort and convenience. Guests can relax in a cozy seating area, enjoy entertainment on a flat-screen TV, and have peace of mind with a safety deposit box. The private bathrooms, air conditioning, and some rooms with terraces ensure a pleasant stay for all.

Exceptional Services and Facilities
Green Rose Hotel goes above and beyond to cater to guests' needs. From a 24-hour front desk and airport transfers to free WiFi and room service, the hotel ensures a hassle-free stay. Whether for business or leisure, this hotel is a top choice in Batam Center.

Ready to experience comfort and convenience at Green Rose Hotel? Book your stay now for an unforgettable trip to Batam!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 120 reviews
Cleanliness: 5.5
Service: 8
Location: 9.5
Room Quality: 6
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 9.5
L
LOKMANHAKIM BIN • solo_traveller • my
8
Pros:

Clean, spacious

Cons:

Very far from town center, no convenience store nearby

2026-09-04 • via Nuitee
M
Mohamed • extended_group • my
8
2026-09-01 • via Nuitee
L
liong • solo_traveller • my
4
2026-08-26 • via Nuitee
H
Hadi • family_with_children • sg
6
Pros:

Able to change room and leave our luggage

Cons:

Toilet smell and water flow issue...
No wifi after 12am

2026-08-13 • via Nuitee
T
Thila • extended_group • my
8
Pros:

Strategic location and good food and good service

Cons:

Bathroom need to clean more

2026-08-12 • via Nuitee
H
Haji Othman • solo_traveller • my
7
2026-08-09 • via Nuitee
M
Marshall Botak • solo_traveller • my
5
Pros:

Lot of eating places outside the hotel...

Cons:

Arrangement inside the hotel rooms...no view...just wall view even though there were window inside the room..

2026-07-23 • via Nuitee
S
Said • solo_traveller • sg
5
Pros:

Location and the area is near many malls, eateries and places of interest.

Cons:

There was a fee of INDR 209k for early check in, which they gave me a room that smelt like sewers, humid and stench of wet carpets.

The lady checked the room and confirmed the change to another. Which had faulty fridge, power points and an unusable wifi point.

The staff too didn't quite notably wasn't service conscious, where they passed remarks like if you are lazy, we can send the food to yr room, oh the restaurant is just at this corner and you can pay them by card or cash. Then it turns out, the eatery only accepts cash.

2026-07-13 • via Nuitee
S
Safrina B Abdul djalil • solo_traveller • id
5
Pros:

Good staf

Cons:

Dirty and smell room

2026-06-24 • via Nuitee
I
Invitasari • family_with_children • id
10
Memuaskan
Pros:

Good loking nginap disini

Cons:

Gk ada pass

2026-06-21 • via Nuitee
B
Benjamin • couple • sg
7
Pleasant
Pros:

Location was good for our purpose of this trip. Good restaurants and cafes nearby. Will stay again!

Cons:

Hotel is a little dated, beds were soft and sunken. But it was decent for the price point.

2026-06-19 • via Nuitee
A
Alya • solo_traveller • my
8
2026-06-19 • via Nuitee
F
Fahmi • solo_traveller • my
7
2026-06-16 • via Nuitee
N
Najla • family_with_children • my
9
2026-06-15 • via Nuitee
C
Cat Dolphin • solo_traveller • id
10
2026-06-11 • via Nuitee
H
Haliff • family_with_children • my
8
Pros:

Staff is friendly and fast to check in. The room is nice, bathroom is clean.

Cons:

TV is working but the channel with wifi not working.

2026-06-05 • via Nuitee
N
Norliana • solo_traveller • my
8
Pros:

I like the location of the hotel where street food is very close to the hotel. Just walk down and you have varieties of street food available.

Cons:

I couldn't use iron as the quantity is limited and some guests keep the iron in their room till they checkout.

In my opinion, the hotel management can either place the iron at walkway, put in public or restrict the usage time since the quantity of iron is quite limited. So that other guests could also use the facilities available at this hotel.

2026-06-05 • via Nuitee
M
Mohd Fahmi • extended_group • my
8
2026-06-04 • via Nuitee
M
Mala • solo_traveller • my
8
2026-06-02 • via Nuitee
S
SITI • solo_traveller • sg
10
Pros:

Easy to find food easy
environment

2026-06-01 • via Nuitee