Home2 Suites By Hilton Eagan Minneapolis

Hotels
•
Home2 Suites by Hilton
8.2 (280 reviews)
3939 Cedar Grove Parkway , Eagan , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Dirty rooms
Uncomfortable bedding
Some areas felt outdated

Categories

Cleanliness
5.45
Several reviews noted dirty rooms and lack of cleanliness.
Service
9.45
Most staff were kind and friendly, with positive remarks about front desk and shuttle service.
Location
9.45
Multiple reviews praised the location for its convenience to malls and other amenities.
Room Quality
6.95
Mixed comments with some guests satisfied but others noting outdated or worn furniture.
Amenities
8.45
Breakfast was appreciated, but some amenities like air conditioning and certain foods could be improved.
Value for Money
8.95
Good pricing for the value, but affected by cleanliness issues.
Food and Beverage
8.45
Breakfast received positive remarks but could offer more variety.
Overall Experience
8.45
Overall good experience except for cleanliness, with some willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:39

Property Description

Convenient Location
Located in Eagan, just a short distance from Mall of America and Lake Harriet, Home2 Suites By Hilton Eagan Minneapolis offers a prime spot for both leisure and business travelers.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms with free WiFi, a fitness centre, indoor pool, and complimentary shuttle service. The rooms are equipped with a flat-screen TV, cable channels, and cozy seating area.

Exceptional Service
Wake up to a delicious American breakfast and count on our 24-hour front desk staff for any assistance you may need during your stay.

Experience convenience, comfort, and top-notch service at Home2 Suites By Hilton Eagan Minneapolis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8.2
Based on 280 reviews
Cleanliness: 5.45
Service: 9.45
Location: 9.45
Room Quality: 6.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.45
B
Benito • couple • us
10
Pros:

Excellent

2026-05-18 • via Nuitee
F
Franziska • solo_traveller • de
9
Pros:

Sehr gut, mega freundlich

Cons:

Es gab nichts

2026-05-16 • via Nuitee
C
Clefo • couple • us
9
Manager and staff was great
Pros:

Breakfast was excellent at this location. Manager was always present and answered all questions. The location needs a complete remodel that is probably the number one thing that you can do to enhance the business of the location.

Cons:

Just the fact that the place was old and needed to be remodeled.

2026-05-15 • via Nuitee
L
Larry • solo_traveller • us
9
2026-05-11 • via Nuitee
C
C2991FOamandas • Family
10
Shuttle Service
Pros:

Ourjanuliese was an absolute delight and went out of her way to get us back to the hotel in time to even have breakfast:) would definitely request her in the FUTURE!

2026-04-11 • via Tripadvisor
D
Denis • family_with_children • us
10
2026-04-09 • via Nuitee
T
Taylor • couple • us
10
Pros:

The people working the desk were kind and helpful. They followed our requests.

Cons:

I did not like that you get charged 50 dollars a night for incidentals and 15 a night for parking. You get your incidental money back but it was shocking to see.

2026-03-30 • via Nuitee
A
Amanda • couple • us
10
Pros:

Overall, very clean very friendly. I love this property will stay again.

Cons:

The staff was amazing breakfast amazing cleanest

2026-03-25 • via Nuitee
L
Lynn • family_with_children • us
10
2026-03-08 • via Nuitee
A
Alexandra • family_with_children • us
10
A home away from home!
Pros:

Staff are phenomenal, professional and knowledgeable. Great breakfasts and room was spotless!

2026-02-25 • via Nuitee
Y
Y3119RGms • Family
2
ICE ruined my stay
Pros:

I wanted to have a nice day trip with my family before the kids went back to school. ICE officers houses in adjacent rooms were noisy and uncouth in the halls. I complained to staff and to the officers directly only to be met with hurtful language. The staff did nothing to help.

2026-01-23 • via Tripadvisor
K
kristensI8708VL • Friends getaway
4
Never going back
Pros:

Stains on towels, sheets, etc. Constant noise from outsider cars, people, and dogs. We had to leave in the middle of our stay the conditions were unbearable.

2026-01-23 • via Tripadvisor
R
Rex • family_with_children • us
8
Great location and hotel; will return
Pros:

The breakfast was fantastic! Most of the staff were kind and friendly!

Cons:

The sofa bed was very uncomfortable:(
The hallway by our room (thankfully, not in the room) smelled strongly of marijuana. The Manager was very kind and understanding during our conversation regarding this.

2026-01-20 • via Nuitee
D
Donald • extended_group • us
10
Great
Pros:

Great

Cons:

No issue

2026-01-19 • via Nuitee
J
Jessica • family_with_children • us
6
It was okay, nothing special. Convenient location if shopping at the Outlet Mall.
Pros:

It was located within walking distance of the Outlet Mall. There was a room that accommodated our large family.

Cons:

The check-in person was friendly and welcoming, the evening staff seemed really put out when I asked for a rollaway bed and extra bedding and a parking pass. Our sheets were pilly and had holes.

2026-01-15 • via Nuitee
J
Jody • extended_group • us
6
Pros:

Location

Cons:

Having to pay for parking. The pull out bed had crumbs in it.

2026-01-05 • via Nuitee
T
tanveerr2026 • Family
10
Excellent
Pros:

Great room Great staff specially Nick was awesome at the front counter. Breakfast was great. Malls was close by. Outlet mall walking distance. Great price and great place to stay with family.

2026-01-01 • via Tripadvisor
T
Tosha • couple • us
8
Pros:

Location

Cons:

Parking

2025-12-29 • via Nuitee
R
Rafael • family_with_children • us
8
2025-12-07 • via Nuitee
Z
ZiasGarcias • Family
2
Dirty rooms and felt old
Pros:

We were disappointed. It looked so nice from the photos, and the exterior was nice. But we booked two adjoining rooms (apparently the only ones in the hotel) and both were dirty. There were greasy fingerprints all over the interior doors; the entry door to one room looked like a huge amount of paint(?) was scratched off. Surfaces were not clean; the couches and chairs were stained - YUCK. The bathrooms were not as clean as I expected. The beds were horrible and felt like I was sleeping on springs. After being there for several days, we requested housekeeping (who were on our floor at the time) pick up our room, refresh the shampoo and provide new towels. We left for several hours, returned and had to ask again. When they finally brought in a new shampoo bottle, the gal unlocked and took the old one, left the new one on the counter and was leaving. We had to ask her to mount it in the shower - Sheesh. The cleaning clearly did not care about the rooms, or guest experience. The elevators were janky, the hallways felt dirty and so did the lounge. Would not recommend this place. And will never stay in a Home2Suites again.

2025-12-02 • via Tripadvisor