Maison Kammerzell - Hotel & Restaurant

Hotels
7.6 (148 reviews)
16 place de la Cathédrale , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good food
Cons:
Issues with cleanliness
Room discomfort

Categories

Cleanliness
6.49
Some reviews mention issues such as dirt and old furniture.
Service
7.96
Staff were described as accommodating and helpful in resolving issues.
Location
9
Many reviews praised the excellent location near the Cathedral and Christmas markets.
Room Quality
6.45
Rooms were mentioned as tired, cold, and needing refurbishment.
Amenities
7.98
Amenities such as free drinks in the fridge were appreciated.
Value for Money
7.44
Some guests felt the prices were high given the room quality.
Food and Beverage
7.99
The food received positive feedback, especially during holiday events.
Overall Experience
7.46
Overall experience was mixed due to several positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:14

Property Description

Unique Accommodation in a Historic Building
Hotel Kammerzell offers a blend of tradition and modernity, providing a delightful hotel experience in a beautiful setting overlooking the Cathedral and Strasbourg's rooftops.

Contemporary Guestrooms with Modern Amenities
With 9 stylish guestrooms accessible by a charming 16th-century spiral staircase, each room at Hotel Kammerzell boasts modern en suite facilities, Wi-Fi, TV, and air-conditioning for a comfortable stay. The soundproofing ensures a peaceful night's sleep.

Gourmet Dining Experience
Indulge in traditional Alsatian cuisine and a variety of dishes at the hotel's gourmet restaurant. With meal service from 12:00 to 14:30 and 19:00 to 23:00, in a spacious dining room accommodating up to 150 guests, savor a culinary experience not to be missed.

Book your stay at Hotel Kammerzell for a perfect blend of history, comfort, and gastronomy.

Important information:

This property is located in a pedestrian-only zone.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children from 5 years old to 17 years old stay for free when using an existing bed.
    People 5 years old and over stay for € 18 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 148 reviews
Cleanliness: 6.49
Service: 7.96
Location: 9
Room Quality: 6.45
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 7.46
P
Pereira • couple • us
10
Pros:

NA

2026-02-13 • via Nuitee
G
Guillaume • solo_traveller • fr
1
Passez votre chemin.
Pros:

Sa situation géographique

Cons:

Chambre de 8m2, sous les toits, avec 3 fenêtres de 20x20, un lit de 90 et un petit déjeuner minimaliste qui dit proposer du jus d’orange frais alors que c’est du jus d’orange concentré industriel. Le tout pour 120€ la nuit.

2026-02-12 • via Nuitee
J
Joël • couple • fr
9
2026-02-08 • via Nuitee
Y
yves • couple • fr
8
Pros:

L'ambiance d'un hotel historique, etre au coeur de la cite.

Cons:

L'ascenseur est tombe en panne ce jour la et j'ai des problemes a un membre inferieur qui doit etre opere. La monte-descente de la chambre jusqu'au rez de chaussee par l'escalier interieur quand les serveurs utilisent la corde n'a pas ete evidente.
Le dejeuner sous forme d'un buffet serait un plus et il faudrait egalement renover l'ensemble tout en gardant le cachet.

2026-01-25 • via Nuitee
E
Elodie • solo_traveller • fr
8
2026-01-22 • via Nuitee
J
Jean Daniel • couple • fr
10
Pros:

Le calme, l’emplacement à côté de la cathédrale, le restaurant excellent

Cons:

Rien

2026-01-21 • via Nuitee
E
Edward • family_with_children • us
10
Pros:

The staff was exceptional. By the time we left, we felt like family.

Cons:

Not a thing.

2026-01-19 • via Nuitee
L
Luminita • solo_traveller • fr
4
Decevant
Pros:

La salle de bain

Cons:

La température
Le service accueil très, très, très, décevant.
Pas de télé
Pas des informations affichées dans ma chambre concernant le petit déjeuner
Pas des informations sur l'appel téléphonique à faire pour l'accueil si besoin

2026-01-19 • via Nuitee
R
Radu • solo_traveller • nl
10
A place where history meets the present and every step tells a story 🔆
Pros:

The accommodation was perfect in all senses!

2026-01-19 • via Nuitee
S
Sonia • solo_traveller • fr
8
A recommander
Pros:

L'emplacement de l'hôtel est merveilleuse, juste à côté de la cathédrale

Cons:

Le petit déjeuner était un des plus simples que j'ai eu au cours de tous mes voyages en France ou à l'étranger.
Mais il y avait largement assez, les croissants étaient très bons.

2026-01-19 • via Nuitee
O
Olivier • extended_group • ch
8
2026-01-19 • via Nuitee
V
Val • solo_traveller • fr
9
Pros:

Emplacement central place de la Cathédrale et pourtant très calme, amabilité du personnel, belle bâtisse.

Cons:

Petit Frigo dans la chambre ne faisant pas de froid (pourtant branché)

2026-01-19 • via Nuitee
H
HEROLD Marianne • solo_traveller • de
9
Pros:

Tout

Cons:

Ras

2026-01-10 • via Nuitee
P
Paul • couple • de
9
Professionell geführtes Gourmet-Restaurant/Hotel in Superlage
Pros:

Lage, Personal, Silvesterfestessen (réveillon)

Cons:

Nachrichtlich an Booking.com: Obwohl die Aufenthaltsänderung vom 03.11.2025 (Anreise einen Tag früher) von Booking.com als "erfolgreich" bestätigt wurde, war sie im "System" des Maison Kammerzell nicht verbucht. Es wurde jedoch eine zufriedenstellende Lösung gefunden (statt DZ zwei EZ rabattiert).

2026-01-05 • via Nuitee
C
chabrowski • couple • fr
1
a eviter a tout prix
Pros:

que le repas

Cons:

la chambre froide, chauffage bruyant et pas efficace aucun confort dans la literie table de chevet cassé le personnel austère ,

2025-12-27 • via Nuitee
A
Amy • family_with_children • gb
5
Historic building but disappointing stay.
Pros:

The location was great. Despite being in the middle of things the room was quiet.

Cons:

The staff were unfriendly and curt. We never felt welcome and always had to wait to be taken care of even when there was nobody else around.

2025-12-27 • via Nuitee
D
DOMINIQUE • couple • fr
8
Dépaysant
Pros:

Bâtiment exceptionnel par son architecture , son emplacement et son ambiance
Personnel accueillant et prévenant

Cons:

Les chambres sont un peu étroites mais confortables

2025-12-26 • via Nuitee
Ümmügül • couple • tr
9
Katedralin yanında restaurant hotel güzeldi bir sorun yaşamadık
Pros:

Yeri çok güzeldi

Cons:

Biraz pahalı

2025-12-23 • via Nuitee
C
Candido • solo_traveller • fr
8
Séjour magique et gourmand à la capitale de Noël, très beau et charmant établissement
2025-12-23 • via Nuitee
H
Harald • family_with_children • de
3
Außen hui, innen pfui
Pros:

Die Lage

Cons:

Ignoranz des Personals. Ausstattung des Zimmers. Kein richtiges Bett. Zwei Matratzen übereinander auf dem Boden. Verstopfte Waschbecken. In die Jahre gekommendes Mobiliar. Extrem graüschvolle Nachtspeicherheizung. Zeitgesteuerte Infrerotheizung im Bad. Im Bad das Fenster nicht zu öffnen. Schimmel überall im Bad.

2025-12-21 • via Nuitee