Kasr-I Abbas Hotel

Hotels
•
Independent
7.8 (14 reviews)
Hasan Ammar Carsisi, Alti Sansal Camii Yani, Mardin, Mardin, 47100 , Mardin , TR
90-482-2132222

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Television in common areas
Free newspapers in lobby
Smoke-free property
Tours/ticket assistance

Review Highlights

Pros:
Beautiful location
Caring and hospitable owners
Cons:
Old and broken room fixtures like broken toilet, cupboard doors, uncomfortable bed

Categories

Cleanliness
6.5
While guests appreciated the beautiful location and attentive owners, many mentioned issues with the old and broken room fixtures like the broken toilet, cupboard doors, and uncomfortable bed.
Service
7.5
Guests found the owners to be very kind and hospitable, but there were several complaints about the outdated and broken room amenities.
Location
8
The hotel's location was highly praised by guests for being beautiful and the owners for being very caring and hospitable, but issues with outdated and broken room fixtures like the broken toilet, cupboard doors, and uncomfortable bed were major drawbacks.
Room Quality
5.5
Guests appreciated the friendly staff and comfortable beds, but the overall room quality was affected by the old and broken room fixtures such as the broken toilet, cupboard doors, and uncomfortable bed.
Amenities
5
The hotel's amenities were lacking in quality as many guests criticized the old and broken room fixtures like the broken toilet, cupboard doors, and uncomfortable bed. Some guests also mentioned the absence of certain expected amenities.
Value for Money
6
Guests felt that the value for money was not justified due to the issues with the old and broken room fixtures. Some also mentioned that the price did not align with the overall experience.
Food and Beverage
5
Limited details provided regarding food and beverage.
Overall Experience
6.5
Despite the beautiful location and caring owners, the overall experience was impacted by the old and broken room fixtures like the broken toilet, cupboard doors, and uncomfortable bed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 08:22

Property Description

Breathtaking Views and Convenient Amenities
Enjoy stunning views from the terrace and garden, and make use of complimentary wireless internet. For relaxation, the hotel offers a common TV area, tour assistance, and barbecue facilities.

Comfort and Convenience
Featuring luxurious rooms with minibars and LCD TVs, the hotel ensures a comfortable stay. Stay connected with free Wi-Fi and enjoy satellite TV. The private bathrooms with showers come with complimentary toiletries.

Prime Location
Located in Mardin (Artuklu), the hotel is a short drive from major attractions like Great Mosque of Mardin and Kasımiye Medresesi. With a 24-hour front desk, room service, and luggage storage, Kasr-I Abbas Hotel is the ideal choice for your stay.

Important information:

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include a television in a common area, tour/ticket assistance, and barbecue grills.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

7.8
Based on 14 reviews
Cleanliness: 6.5
Service: 7.5
Location: 8
Room Quality: 5.5
Amenities: 5
Value for Money: 6
Food and Beverage: 5
Overall Experience: 6.5
V
Verified traveler
6
Pros:

Konak çok güzel, sahipleri çok ilgili ve misafirperver, ancak odaların temel demirbaşları çok eski ve kırık. Örneğin klozet kırık, dolap kapakları kırık, yatak çok rahatsız.

2025-05-25 • via Nuitee
V
Verified traveler
6
Pros:

Merkezi bir konumda fakat otele araçla direk giriş mümkün değil. Temizlik idare ederdi. Otelin sayfasında terlik yazıyor olmasına rağmen odalarda terlik yoktu. Otel sahibi ilgiliydi fakat konforlu bir konaklama geçiremedik

2023-11-02 • via Nuitee
E
Emre
8
Pros:

Çok ilgililer
Tarihi konak olması güzel
Manzara çok iyi
Otopark çok sıkıntı sakın onları aramadan kendiniz ulaşmaya çalışmayın

2023-10-29 • via Nuitee
S
Stephen
4
Pros:

It was very hard to find, no access by car. They overcharged and did not give any breakfast. TV did not function. It had a beautiful view but no amenities, no food and little service. No foreign language ability either

2022-06-11 • via Nuitee
T
Taner
10
Pros:

Gayet güzel ambiyansı olan kalınması ve görülmesi gereken bir otel. Sahibi çok ilgili biri.

2022-05-07 • via Nuitee
E
Enes
10
Pros:

Otel konum itibariyle eski mardinde çarşıya çok yakın ulaşım konusunda hiçbir problem yaşamadık.otel sahibi yusuf abi çok ilgili ve yardımsever birisi. Her anlamda bize yardımcı oldu, nereleri gezebiliriz nerde ne yiyebiliriz gibi soruların cevaplarını onun sayesinde öğrendik yönlendirmeleri sayesinde güzel bir gezi oldu bizim için. temiz ve güvenilir bir yer güleryüzleri ve ilgileri için çok teşekkür ederiz.

2021-12-26 • via Nuitee
I
Ismail
10
Pros:

Araba ile otele ulaşmak zor. Aracınızı otele yakın bir yere bırakmanız iyi olacaktır. Otelin konumu harika. Otel sahibi Yusuf bey çok kibar ve yardımcı birisi. Bize gezi haritası bile yaptı. Mardin mutlaka görülmeli :)

2021-11-17 • via Nuitee
T
TANER
8
Fantastic 100km night view into Mesopotamia.
Pros:

Stayed during pandemic period during last week of Oct. 2021 with no health problems. Hygiene was good. Due to pandemic measures taken in the premises no breakfast was being served. Finding a place to park is always a problem in old city Mardin. We could hardly find a free parking place for our van about 2-streets below the hotel elevation and had to hand carry our luggage thru steep-narrow street (Closes in Scotland are wider than the closes of Mardin). Hotel building is at least 900 years old, well renovated; Terraces have exceptionally superb night scenery of historic Mesopotamia plains which presents a view probably more than 100km in southern direction all the way into Iraq and Syria..Fantastic grounds allows you to look back some 5000-6000 years...Enjoyed our stay of 2-nights in 3-rooms with another 2-couple of close friends. Very friendly owner management and personnel. Will definitely try to book same hotel when we travel to Mardin in future.

2021-11-03 • via Nuitee
S
SERRA
8
Güzel bir tatil
Pros:

Tarihi dokusu cok güzel bir otel. Ayrıca otel sahibi Yusuf bey ve esi gezi programımızı yapmakta cok yardımcı oldular. Güler yüzlü ev sahipliği icin teşekkürler..

2021-10-10 • via Nuitee
S
selen
8
Pros:

Otel yöneticilerini samimi tavırları ve müşteri memnuniyeti odaklı çalışmalarından dolayı kutlarım. Tam olarak fiyat performans kalitesini taşıyan bir işletme.

2021-09-08 • via Nuitee
M
MEHMET ULAS
10
Mardin Rüyası
Pros:

Otel sahibi Yusuf bey çok ilgili ve yardımsever.

2021-07-05 • via Nuitee
V
Verified traveler
10
Pros:

Her şeyi ile çok iyiydi odalar olsun oradaki çalışanlar olsun ben çok beğendim

2021-06-23 • via Nuitee
G
Gizem
10
harika bir konaklama
Pros:

Harika manzaralı bir oteldi. güler yüzlü ve tatlı dilli karşılamayla, bilgilendirmeleriyle, ilgi ve alakalarıyla tüm otel çalışanlarına teşekkür ederiz. gerek tek başınıza, gerek sevgilinizle, gerek ailenizle, arkadaşlarınızla gönül rahatlığıyla gidip kalabileceğiniz ve mardin'in eşsiz manzarasını seyredebileceğiniz bir otel.

2021-04-12 • via Nuitee
V
Verified traveler
10
Pros:

The hotel has incredible views. Its medieval theme fits perfectly with Mardin's old city. The staff was lovely and made us feel very comfortable. Yusuf, the owner, helped us with everything. He offered us tea, organised trips for us and called a cheap taxi for coming back to the airport. All of this, with a constant smile. We 100% recommend this hotel while staying in Mardin.

2018-12-16 • via Nuitee