Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Cons:
Slow service at times
Issues with cleanliness
Parking not included

Categories

Cleanliness
8.5
Some complaints about cleanliness of bed linens and presence of strong bleach smell.
Service
9.5
Most reviews compliment the staff's helpfulness, but some service aspects lag behind.
Location
10
Location is consistently praised as convenient and perfect for access to downtown attractions.
Room Quality
8.5
Rooms are generally well-appointed and spacious, though some discomforts were mentioned.
Amenities
8.5
Limited mention of amenities, thus rated average based on available services.
Value for Money
9
Mixed feelings about pricing relative to quality, affected by parking additional costs.
Food and Beverage
8.5
Positive notes on food quality, but slow service and limited setup reported.
Overall Experience
9.5
Overall satisfaction due to location and positive interactions, though some service delays noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:32

Property Description

Luxurious Rooms and Amenities
Hôtel Birks offers elegantly designed rooms with modern amenities including flat-screen TVs, private bathrooms, and air conditioning. Upgrade to rooms with private terraces, claw-foot baths, and gas fireplaces for a touch of luxury.

Fine Dining at Restaurant Henri Brasserie Française
Indulge in French comfort food made with seasonal Canadian products at the on-site Restaurant Henri Brasserie Française. Enjoy a continental, express, or à la carte breakfast to start your day right.

Relaxation at Spa Valmont
Unwind and rejuvenate at Spa Valmont, offering top-notch Valmont skin care treatments. Let our professional staff pamper you in a tranquil setting.

Experience luxury and comfort at Hôtel Birks in Downtown Montreal. Book your stay now for an unforgettable experience.

Important information:

For any reservation of 9 rooms or more, pricing conditions may be different from the general conditions may apply.

Please note that spa is closed on Mondays and Tuesdays

We do not accept studded tires in our parking!Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 40 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 3254 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
A
Anna • family_with_children • de
9
2026-05-30 • via Nuitee
M
Mehad • couple • sa
1
Disappointed
Pros:

Location only

Cons:

My stay at the hotel was far below expectations for several reasons:

First, I booked a room advertised as having a garden view. However, there was no actual garden; the view was disappointing and did not resemble what was presented during booking. When I requested a room change to a better view, I was charged an additional $40 per night instead of being offered a complimentary upgrade, especially considering that I stayed at the hotel for 15 nights.

Second, I was surprised that my room key card was repeatedly deactivated whenever the security deposit limit was reached, requiring me to increase the deposit amount to regain access to my room. I find this practice inappropriate and not in line with the level of service one would expect from a hotel of this standard.

Finally, more than two weeks have passed since my check-out, and the remaining balance of my security deposit has still not been refunded. This delay is unacceptable, and I would appreciate an immediate update regarding the status of my refund.

Overall, my experience did not meet the standards I expected, and I hope these issues will be addressed promptly.

2026-05-30 • via Nuitee
G
Gupta • solo_traveller • us
10
The location couldn’t be better. The service was very good.
Pros:

Location was great

Cons:

Access to my room from the elevators was a bit far

2026-05-29 • via Nuitee
J
Jeffrey • couple • ca
10
Pros:

Tout est parfait dans cette hôtel, la meilleur hôtel de Montréal et de loin selon moi!

2026-05-29 • via Nuitee
J
John • couple • us
10
Great central location and not staying at a chain.
Pros:

It great they saved this historic hotel and re modeled it to a high manner. Great central location and excellent restaurant.

2026-05-29 • via Nuitee
P
Pasi • couple • fi
10
2026-05-29 • via Nuitee
M
Mélanie • solo_traveller • ca
10
Exceptionnel, j’y retournerai
Pros:

Service exceptionnel, emplacement au centre-ville. Ma chambre était magnifique

2026-05-29 • via Nuitee
K
Kenneth • couple • ca
9
2026-05-27 • via Nuitee
J
Jessica • couple • ca
10
Luxueux Séjour à faire rêver !
Pros:

La beauté des lieux, l’accueil chaleureux, la belle chambre personnelle et le personnel courtois ont contribué à une ambiance agréable au restaurant.
L’emplacement est idéal !

Cons:

Tout était top!

2026-05-26 • via Nuitee
S
Sayah • couple • mq
9
Excellent séjour
Pros:

Le standing, emplacement, qualité des prestations.

Cons:

Rien

2026-05-26 • via Nuitee
J
JI EUN • solo_traveller • kr
10
2026-05-25 • via Nuitee
N
Noora • solo_traveller • us
10
2026-05-25 • via Nuitee
K
Kyle • couple • ca
1
Cons:

Horrible experience. We booked a room at the Birks for the night of our wedding. The day before, we specifically dropped off our luggage and confirmed with staff that there would be no issue checking in late, as we would be arriving around 3:00 a.m. after our reception.

When we arrived, exhausted after our wedding, we were refused access to our room because there was no credit card on file. My wife was still in her wedding dress and I was in my tuxedo — neither of us had our wallets on us. I offered to use Apple Pay on my phone and place a charge as a security deposit, but the front desk clerk refused and said it was not possible.

We spent over 30 minutes arguing at the front desk on what was supposed to be one of the happiest nights of our lives before finally being allowed into our room. By that point, we were exhausted, stressed, starving, and completely disappointed.

To make matters worse, when we later tried to order room service, we were denied again because there was still no card on file.

This was an incredibly frustrating and disappointing experience, especially at a hotel like the Birks, where you would expect a much higher level of service and care. The most upsetting part is that we had proactively come the day before specifically to avoid any issues like this, and were reassured there would be no problem.

2026-05-25 • via Nuitee
D
diane • family_with_children • gp
9
Excellent séjour
Pros:

Je n’ai pas eue l’occasion de prendre de petit déjeuner…
L’emplacement est idéal !

Cons:

Les desserts à la carte du restaurant un peu trop sucré…
Les chef devrait mettre en avant les fromages et les fruits du terroir.

Il manque une boutique de luxe en vêtements pour femme…

2026-05-24 • via Nuitee
I
Iris • couple • de
10
2026-05-23 • via Nuitee
S
Sonja • couple • nl
10
2026-05-23 • via Nuitee
M
Maurizio • extended_group • us
10
2026-05-22 • via Nuitee
S
Suzette • couple • us
10
2026-05-21 • via Nuitee
A
anthony • couple • ca
8
Très Bien mais très décevant pour le spa
Pros:

Très bel établissement, très bien placé , service très bien dans l’ensemble

Cons:

L’établissement annonce un spa alors qu’il n’y en a pas , très décevant et même plutôt trompeur pour le client . J’en ai parlé aux responsables… un 5 étoiles doit avoir ce genre d’offre pour être complet et compétitif.

2026-05-21 • via Nuitee
C
Chantal • solo_traveller • ca
10
2026-05-20 • via Nuitee