Onomo Hotel Kigali

Hotels
ONOMO HOTELS
8.2 (473 reviews)
KN 1 Avenue Rugenge, Nyarugenge District,Kigali , Kigali , rw

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Comfortable stay
Cons:
Room was a bit cold at night
TV blue light issue
Pool needs heating

Categories

Cleanliness
7.91
Rooms were clean overall.
Service
8.38
Staff were friendly and provided good customer service.
Location
8.42
Conveniently located with easy access to local attractions.
Room Quality
7.87
Rooms were good and comfortable, although a little small.
Amenities
8.1
Amenities including the pool and gym enhanced the overall experience.
Value for Money
8.16
Overall, a good value considering the service and amenities offered.
Food and Beverage
8.41
Breakfast was excellent and meals were worth the price.
Overall Experience
8.38
Overall a very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:50

Property Description

Luxurious Accommodation with Spectacular Views

Outdoor Swimming Pool and Fitness Centre: Enjoy a refreshing swim in the outdoor pool or maintain your fitness routine at the well-equipped fitness centre.

Comfortable Rooms with Modern Amenities: Unwind in guest rooms featuring a flat-screen TV, air conditioning, and a private bathroom. Wake up to city views and enjoy the convenience of tea & coffee making facilities.

Convenient Facilities and Multilingual Staff: Start your day with a delicious buffet breakfast, utilize the business centre, or unwind at the bar. Our multilingual staff are ready to assist you in Afrikaans, English, or French.

Experience the perfect blend of comfort and convenience at Onomo Hotel Kigali. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KGL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 1 year old to 6 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 473 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.42
Room Quality: 7.87
Amenities: 8.1
Value for Money: 8.16
Food and Beverage: 8.41
Overall Experience: 8.38
S
Sandra couple mt
10
2026-02-14 via Nuitee
W
Wade Abergut couple ss
10
2026-02-09 via Nuitee
B
Brad solo_traveller us
10
2026-01-24 via Nuitee
J
Juvenal couple fr
8
Pros:

Bon emplacement, collaborateurs gentils et serviable !

2026-01-24 via Nuitee
N
Nicholas couple ug
7
2026-01-21 via Nuitee
G
GREMA KAOUMI solo_traveller ug
10
Nice personnel
Pros:

Very nice

2026-01-20 via Nuitee
J
Juliet couple ug
7
2026-01-20 via Nuitee
I
IRISCA JANE CATHERINE extended_group cm
7
Onomo est un etablissement paisible personnel accueillant et surtout tres disponible
Pros:

Le petit dejeuner varié mais peu mieux faire

Cons:

La qualite de la nourriture

2026-01-20 via Nuitee
T
Therese couple cf
7
Une vraie pause douceur ❤️❤️❤️❤️
Pros:

L'hôtel était vraiment bien. J'ai particulièrement apprécié:
- la bienveillance du personnel
- la propreté des lieux
- la vue de l'hôtel.

Cons:

Ce qui m'a dérangé:
- Les toilettes dans la chambre. Ce n'est pas agréable.
- certains produits du buffet du petit-déjeuner était moyen (fromage, gâteau, pommes sautées...)

2026-01-20 via Nuitee
C
Collins extended_group zm
9
It was good
Pros:

All the food.

Cons:

Nothing

2026-01-20 via Nuitee
B
Brighton extended_group zm
7
My stay was awesome!
Pros:

The food.

Cons:

N/A

2026-01-19 via Nuitee
M
Maya solo_traveller tz
8
2026-01-19 via Nuitee
L
Lubwama solo_traveller ug
10
I just enjoyed my stay staff was so welcoming
Pros:

Breakfast was so nice yeaaaa and location was good favorable

Cons:

Gym no equipments they are few

2026-01-19 via Nuitee
P
Paul Joseph couple ng
5
2026-01-19 via Nuitee
U
UWASE solo_traveller cf
7
bon
Pros:

le service et autres etaient appreciable. Mais penser a inclure le cout de transport de l'aeroport a l'hotel dans le prix de la chambre

Cons:

le fait de me faire payer le cout de transport alors que je pensais que cela etait inclu dans les frais de la chambre

2026-01-17 via Nuitee
T
Toyin extended_group ng
9
A home away from home experience
Pros:

Varieties and sumptuous.The security around the hotel is commendable

Cons:

Check out time should be noon.

2026-01-15 via Nuitee
M
MOSIDI extended_group za
5
2026-01-10 via Nuitee
A
Aniuche solo_traveller ng
8
2026-01-10 via Nuitee
R
Ruga solo_traveller us
9
It was a great stay to say the list. Very secured, great customer service and good breakfast.
Pros:

Breakfast was excellent. room were good, clean even though they were a little small, but that is not a problem, that is how they are designed. Need some kind of heating when cold. Bricks can get really cold at night, especially when its cold outside. It was a bit cold in the room in the middle of night.

Cons:

Breakfast, good vibe, simple but yet elegant. Courtesy of staff was excellent. The view on the patio for breakfast of sit out was brilliant. I liked most of the things about this hotel.

2026-01-02 via Nuitee
J
Jacqueline solo_traveller tz
8
Pros:

Food was good, staff were nice

Cons:

The blue light on TV which I vouldnt switch off

2026-01-01 via Nuitee