ONOMO Hotel Durban

Hotels
ONOMO HOTELS
8.2 (3282 reviews)
56 K.E Masinga Road CNR Sylvester Ntuli , Durban , za

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Superb breakfast
Cons:
Cleanliness issues
Room size
Limited amenities

Categories

Cleanliness
7.53
Several reviews mentioned issues with cleanliness, including unclean rooms and dirt under beds.
Service
9
Many reviews highlighted the staff's friendliness and good service, although there were some issues with requests not being attended to promptly.
Location
8.54
The hotel is well-located near the beach, which was appreciated by guests.
Room Quality
6.99
Rooms were reported as small, and some had issues like broken furniture and insects.
Amenities
8.02
Amenities like breakfast were praised, but some were noted as lacking, such as microwaves in rooms.
Value for Money
8.48
Overall value seemed reasonable relative to the location and service provided.
Food and Beverage
8.53
Breakfast received high praise, although there were some dietary options lacking.
Overall Experience
8.5
Overall experience was positive despite some complaints about cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:19

Property Description

Luxurious Accommodations
Onomo Hotel Durban offers modern rooms with air conditioning, flat-screen TVs, and work desks. Enjoy the comfort of double glazed windows and unlimited WiFi during your stay.

Convenient Amenities
Guests can start their day with a choice of continental, buffet, or Full English/Irish breakfast options. Take advantage of the outdoor swimming pool, fitness center, and terrace for relaxation. The hotel also provides meeting facilities, luggage storage, and laundry services.

Prime Location
Situated just 400 meters from the beachfront and within walking distance to popular attractions like the Durban ICC and Marine Parade, Onomo Hotel Durban is the ideal choice for both leisure and business travelers.

Experience luxury and convenience at Onomo Hotel Durban. Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 3282 reviews
Cleanliness: 7.53
Service: 9
Location: 8.54
Room Quality: 6.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.5
L
Londeka extended_group za
4
2026-07-18 via Nuitee
C
Cecilia solo_traveller za
9
2026-07-18 via Nuitee
K
Khulu solo_traveller za
8
2026-07-18 via Nuitee
D
Dzunisani B Mphuti solo_traveller za
7
Pros:

The variety in the menu and the place was clean

Cons:

My mom's charger was swapped. It was reported yet no apology has been issued. I've sent emails and texts but no response which is so sad coz for 4 years we've been using Onomo but I think this will be a last

2026-07-17 via Nuitee
S
Sinethemba solo_traveller za
8
2026-07-17 via Nuitee
M
Manqoba solo_traveller za
5
2026-07-16 via Nuitee
T
Tonga solo_traveller za
7
Pros:

The staff were friendly.

Cons:

There was no fridge

2026-07-16 via Nuitee
S
Scott solo_traveller za
4
Stuff Service
Pros:

The car park looks dodgy but inside the hotel look good but the staff did not go the extra mile to assist, we made a reservation or rather a booking with booking.com for the 3rd July, we arrived there tired around 2am and staff couldn't help us even if we were willing to pay extra. We left and enjoyed our stay at City Lodge Hotel instead.

2026-07-15 via Nuitee
S
Semakaleng solo_traveller za
3
2026-07-14 via Nuitee
S
Snenhlanhla extended_group za
10
We really enjoyed staying it’s such a nice place with good service
Pros:

I like the service of the staff and also breakfast was so good

Cons:

The size of the bed i didn’t expect it to be this small

2026-07-14 via Nuitee
N
Nomakati extended_group za
10
Very happy
Pros:

Friendly staff and facilities

Cons:

Single birds are too small

2026-07-14 via Nuitee
S
Shamraj solo_traveller za
9
Pros:

Friendly service.

Cons:

N/A

2026-07-14 via Nuitee
V
Vathiswa solo_traveller za
7
2026-07-14 via Nuitee
T
Thokozile solo_traveller za
6
Pros:

Food and some staff friendly

Cons:

Rooms size, fridge not in our room while others who paid the same had fridges and wifi process is way too long and not stable. Onomo Cape town is 👌🏻this bit dissapointing

2026-07-14 via Nuitee
T
Thokozile solo_traveller za
6
Pros:

Food

Cons:

Room size space, beds, No microwave for guest as we are students, Wifi procees and the stability turn off.. Cape town Onomo was on point durban can learn there. luggage trolleys must be available as staff did support but that was not enough.

2026-07-14 via Nuitee
V
Vathiswa solo_traveller za
7
Pros:

Hot water in the shower was always top notch although hotel was fully booked i enjoyed

Cons:

No microwave even in the breakfast area yet their coffee machine gives a cold coffee, breakfast is finished by 7: 30 and not enough staff for a very busy weekend, we had no fridge in our room 303, small mirror in a basin thats a problem for us ladies, toilet door not fully closed, my friends at room 328 supposed to be a wheelchair friendly yet the mirror is so high she could not reach it or use it, wardrobe to hang your coats or dress too low its like its a kids room, lights are linked together you need to open all lights in the room to use toilet lights at night

2026-07-14 via Nuitee
N
Nosipho solo_traveller za
10
Excellent
Pros:

Friendly staff and Hospitality

Cons:

Nothing

2026-07-13 via Nuitee
H
Helder extended_group ao
7
2026-07-13 via Nuitee
H
Hawukile solo_traveller za
7
Pros:

Environment

Cons:

Nothing

2026-07-13 via Nuitee
T
Tonga extended_group zw
9
Pros:

excellent location and view

2026-07-13 via Nuitee