Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious breakfast
Cons:
Confusing access
Issues with cleanliness

Categories

Cleanliness
8.24
There were mentions of cleanliness issues like mold in the shower.
Service
9.71
Guests praised the friendly and helpful staff.
Location
9.25
Location deemed perfect and very central, ideal for sightseeing.
Room Quality
9.2
Rooms described as spacious and comfortable, with upgrades available.
Amenities
9.23
Hotel offers amenities like a good breakfast and a nice ambiance.
Value for Money
8.69
Generally considered decent value although there were complaints about room allocation.
Food and Beverage
9.24
Breakfast was described as delicious with a wide variety.
Overall Experience
9.21
Overall, the experience was very positive with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:23

Property Description

Luxurious Accommodation

Relais Della Porta offers elegant rooms with modern amenities like flat-screen TVs and private bathrooms with complimentary toiletries. Each room is designed for comfort and style, ensuring a relaxing stay for every guest.

Convenient Location

Situated just minutes away from popular attractions such as Maschio Angioino and San Carlo Theatre, this hotel provides easy access to the best of Naples. Guests can explore the city with ease and immerse themselves in its rich history and culture.

Delicious Dining Options

Start your day right with a delicious buffet breakfast served every morning at the property. Indulge in a variety of fresh and flavorful dishes to energize yourself for a day of sightseeing or business meetings.

Book your stay at Relais Della Porta now and experience the perfect blend of luxury, convenience, and culinary delights.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 4074 reviews
Cleanliness: 8.24
Service: 9.71
Location: 9.25
Room Quality: 9.2
Amenities: 9.23
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.21
K
KURSAD • couple • gb
9
Good location
Pros:

Location and reception lady helpful

Cons:

You have to use coin to get elevator , old and building is not only hotel but other levels belong to others..

2026-10-31 • via Nuitee
G
GIOVANNI • solo_traveller • it
9
2026-10-30 • via Nuitee
G
giorgio • couple • it
10
Super
Pros:

Personale gentilissimo.
Posizione fantastica.
Lo consigliamo vivamente!!

2026-10-30 • via Nuitee
T
Tibor • couple • hu
8
Pros:

Very kind and nice staff, like really everybody! Location is fantastic to discover the city.

Cons:

The bed was not according to my taste.

2026-10-30 • via Nuitee
A
Adam • couple • fr
10
2026-10-30 • via Nuitee
S
Samuel • couple • fr
10
Très bon hôtel très bien placé . Super personnel
Pros:

Emplacement, personnel

Cons:

Rien

2026-10-30 • via Nuitee
S
serge • couple • fr
10
Excellent hébergement
Pros:

Excellent hébergement, accueil professionnel, excellent petit déjeuner, chambre très confortable, belle salle de bain avec tous articles de toilette, L'endroit est central sur la via Toledo et la visite de la ville peut donc se faire sans prendre de transports en commun, mais avec la métro pas loin si besoin. Beaucoup de restaurants, cafés, échoppes et magasins alentours.

Cons:

Nous avions réservé au relais della porta qui est un lieu très spécial choisi pour cela, mais nous avons été logés dans un immeuble à côté. C'est aussi un immeuble de caractère, et il était possible de prendre le petit déjeuner au relais della porta dans les belles pièces décorées de cet immeuble. J'avoue ne savoir que penser de ce qui nous a été présenté comme un surclassement.

2026-10-30 • via Nuitee
C
christopher • couple • gb
10
Excellent place.
Pros:

Very friendly staff. Comfortable bed. Delicious breakfast. Good location

2026-10-29 • via Nuitee
R
Reg • couple • gb
8
Very good indeed
Pros:

The location - the decor

Cons:

Everything was fine but the bath although it looked nice took forever to fill and the jacuzzi feature dost out the most offensive gunk which again took ages to clear out - not sure if the managers were aware but they should be

2026-10-29 • via Nuitee
B
Beatrice • couple • fr
9
Pros:

L emplacement
La gentillesse de la personne à l accueil Ester
La literie la chambre avec terrasse
Le petit dejeuner

Cons:

L isolation

2026-10-29 • via Nuitee
A
Artur • couple • am
10
Pros:

Рекомендую,так как не в первый раз останавливались в этом отеле, где работает приветливый и внимательный персонал. Отель размещен в историческом здании на знаменитой улице Толедо, где напротив Траттория ,,У Неннелы,,славящееся весёлым и заводным коллективом.

2026-10-27 • via Nuitee
M
michael • extended_group • il
10
Pros:

The warm hospitality. The advices, solving problems immediately. Being there fir any request

2026-10-27 • via Nuitee
C
Carie • couple • us
7
nice stay
Pros:

breakfast was excellent

Cons:

busy street

2026-10-27 • via Nuitee
N
Nicole • couple • de
10
…kleines Hotel in schönem Palazzo
Pros:

Schöne Zimmer, super Lage, wunderschöner Palazzo, tolles Frühstück….

2026-10-27 • via Nuitee
K
Karolina • family_with_children • pl
10
2026-10-27 • via Nuitee
M
Matthias • couple • de
10
Immer wieder
Pros:

Top Personal- sehr gutes Frühstück- tolle Zimmer - sehr freundliches Personal

Cons:

Alles super

2026-10-27 • via Nuitee
V
Verena • extended_group • at
8
Schönes Hotel in ehemaligem Stadtpalast, super zentrale Lage, sehr freundliches Personal.
Pros:

Das Hotel ist ein alter Stadtpalast im Zentrum von Neapel, große schöne Zimmer, sehr nettes Personal, gutes Frühstücksbuffet.

Cons:

Das Bad war sehr klein.

2026-10-27 • via Nuitee
L
Llio • solo_traveller • gb
10
2026-10-26 • via Nuitee
A
Alessandra • extended_group • it
3
2026-10-26 • via Nuitee
A
Ayla • couple • tr
10
2026-10-26 • via Nuitee