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Luxurious Lakeside Getaway
Indulgent Spa Retreat: Pamper yourself at the hotel's spa with a variety of relaxing treatments and facilities including a swimming pool, hot tub, sauna, and steam room.
Picturesque Views and Dining: Enjoy dining with stunning views at the brasserie or lakeside terrace, offering a range of delicious meals and beverages.
Elegant Rooms and Suites: Experience comfort in every room equipped with air conditioning, en suite bathrooms, and flat-screen LCD TVs. Upgrade to a suite with a romantic four-poster bed for a truly lavish stay.
Book now for a rejuvenating lakeside escape!
Please note that the hotel does not accept cash or check payments. All payments must be made by debit or credit card.
Children under 16 are limited to using the swimming pool between 8am - 10am and 4.30pm - 6pm.
Free private parking is possible on site (reservation is not needed).
WiFi is available in all areas and is free of charge.
Pets are not allowed.
Children of any age are allowed.
Children up to and including 2 years old stay for £20 per person per night when using an available cot.
Children up to and including 2 years old stay for £20 per person per night when using an existing bed.
Children from 3 years old to 12 years old stay for £45 per person per night when using an existing bed.
Children from 3 years old to 12 years old stay for £45 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Spa and Room were great but the bed was a bit small we are accustomed to King Size sorry !
Very nice stay- very friendly staff excellent breakfast very nice Spa experience thank you
Rooms were a bit stuffy couldn't open the windows
Bed a bit small for us sorry we are accustomed to kings size bed ?
It’s just lovely at last to enjoy a restful stay like we have done in the past. The staff are incredibly attentive and friendly we couldn’t fault anything.
Nothing
cleanliness- coffee cup at breakfast had lipstick on it
For the price it is just an ok hotel. It is lovely well maintained, great location and amazing lake views, but we would have expected a bit more. Small things, for example there is no fridge in the room which was a problem for us and something that should have come as standard in such a category of hotel. No water provided in the room and not easy to acquire as the bar was quite far from the room and closed early. So come prepared but there is no way to keep it cool (or if you have medicine to keep cool). We came for the spa but only used it once. Now if you come with young children it is perfect as spa facilities (which are of good standards) and swimming pool are all in the same space so you can indulge whilst keeping an eye on your splashing kids. But if you go as an adult or couple it is not the most of relaxing places as you’ll have deal with kids having (lots of) fun in the pool running around you. Also very few recliners. The hotel wasn’t busy and we still couldn’t get any. Room was nice, comfy bed and nice bathroom and decent quality amenities (would suggest wall mounted shower gel and shampoo to further cut plastics). All in all it was ok so my review is relative to the price paid.
No fridge or water easily available which for such property was a bit baffling for us. Spa good if you go with kids, also closes early at 7pm.
Friendly staff, good food, good spa facilities, good location with a public bridle way next to it which we went for a run down to the old railway. We will be coming back.
There is no gym facilities in the spa, but this was not a true negative as we were just able to relax.
Staff were lovely
Beds very uncomfortable and small, bath taps didn’t work, reported and still weren’t fixed. Told there was an EV charger when there wasn’t one. Hotel management very unhelpful when we tried to change the dates with 5 days notice. Very overpriced for type of hotel. Staff were lovely though.
Spa was good with hot sauna. Staff member in the spa was friendly and helpful, while front reception .. ok with just doing her job! Didn’t feel approachable as spa staff.
Nothing i didn’t like but…..Generally the furniture including doors looked tired and could do with replacing or refurbishing. £300+ for night was not great value for money! We paid 1/4 that in village hotel and had far batter experience there! Better breakfast by far in village hotel in Bournemouth with better quality selection of food with some organic products and better bread. Just a suggestion to take a look at the huge selection and quality they had!
Everything about this hotel
Nothing
The spa was really good, breakfast was excellent and the staff was really nice
.
Convenient location, beautiful lake & grounds. Lovely spa & friendly reception & staff.
Little aged , curtains fraying and not closing properly. Bed little too soft for liking.
Limited times for kids to use pool facility. Which was a downside esp as solo parent traveling who then couldn’t use facilities.
The lake was nice to look at. The lady who done a massage was very good too and the staff were very friendly.
The lights in our room flickered and there was a leak in the air con which must have been there a while as it stained the ceiling. Adults were allowed to drink alcohol in the hot tubs in front of kids. My daughter was very uncomfortable and we left and didn’t go back all holiday because it made her nervous. The breakfast didn’t really match a spa hotel either.
The spa facilities and the food at the restaurants
Dated, no usb/ c charging points, cob webs in the room and the property is very dated
Great location !
Breakfast could have been better
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