Azul Margarita Beach Resort

Hotels
Go Trip Africa IA
7.6 (22 reviews)
Off Mombasa - Malindi Highway, Mombasa, Mombasa, 80118 , Mombasa , KE

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Staff helpfulness
Nice environment
Cons:
Outdated facilities
Poor breakfast options

Categories

Cleanliness
6.6
The place is old and needs a major upgrade.
Service
8.6
Staff were nice and helpful.
Location
8.6
Standard quality for this hotel tier.
Room Quality
6.6
The place is too outdated.
Amenities
8.6
Standard quality for this hotel tier.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
5.6
Breakfast was terrible with limited options.
Overall Experience
7.6
The place has its pros and cons but is overall outdated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:09

Property Description

Luxurious Amenities

Indulge in the outdoor pool and fitness center, then savor a delicious meal at the hotel's restaurant. Unwind with a drink at the bar or by the poolside.

Convenience and Comfort

Enjoy complimentary Wi-Fi, concierge services, and 24-hour room service. With private balconies, kitchenettes, and daily housekeeping, relax in one of the 36 air-conditioned rooms.

Prime Location

Ideally situated near Bamburi Beach and Haller Park, with easy access to City Mall and Nyali Beach. Explore nearby attractions such as Wild Waters and Mombasa Marine National Park.

Experience a perfect blend of relaxation and adventure at Azul Margarita Beach Resort. Book your stay now to create unforgettable memories by the beach.

Important information:

  • Pool access available from 8:00 AM to 6 PM.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MBA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

7.6
Based on 22 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 6.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 5.6
Overall Experience: 7.6
K
KEDRIC
6
Pros:

This place is old and needs a major upgrade. The breakfast was terrible with limited options, but the staff were nice and helpful. Just the place is too outdated. 😩🍳👎🏨 #Renovation #Breakfast #Staff #Hotel

2025-09-04 via Nuitee
D
Dereck
2
Pros:

I have been to many places in. I normally do not leave reviews however I felt obligated as a customer service always said or miss on being polite or rude laundry service was outrageous costing nearly 3000 for less than 10 pieces of clothing, including underwear and socks.. I would never stay at this location again

2025-06-28 via Nuitee
K
Kelvin friends
10
Pros:

Nice price and location

2025-03-20 via Nuitee
K
Kelvin friends
10
Pros:

Great stay for the cost

2025-03-19 via Nuitee
K
KEVIN
4
Badly misrepresented by bookings.com
Pros:

on arrival we found that our accommodation was not as advertised on their site.
the accommodation was supposed to have a private kitchen which was not the case, we found a space in the worktops where a cooker had been fitted. I even gave the general manager a comprehensive report on the situation, that he was clearly unhappy with bookings.com
We spent time together discussing the issues one morning.
I have even sent bookings.com CEO GLENN FOGLE several emails to which he has NOT EVEN BOTHERED TO RESPOND TO which just shows bookings com's attitude to complaints.

2025-02-27 via Nuitee
B
Bent
8
Sehr empfehlenswert
Pros:

Wir hatten das günstigste Angebot gebucht und es war eine Katastrophe. Mit einem preiswerten Upgrad erhielten wir dann ein hervorragendes Appartement mit dem wir rundum zufrieden waren. Das Hotel hat eine wunderschöne Außenanlage mit Pool und Liegen. Das Personal ist ausgesprochen freundlich und alles ist absolut sauber. Ein Stern Abzug weil das Frühstück und Essen im hauseigenen Restaurant sehr zu wünschen übrig lässt. Aber wenige Gehminuten am Strand entlang findet man das Char Choma Restaurant was wir sehr empfehlen können.

2025-01-21 via Nuitee
A
Adan family
8
Pros:

Nearness to the beach

2022-11-20 via Nuitee
B
Brigitte
6
Pros:

The staff was very friendly.

I booked a balcony sea view but ended up with patio garden view and later got moved to a pool view. Staff said it was hotel.coms fault. When confronting hotel.com they did not want to accept the mistake even though the email confirmation clearly showed I paid for a balcony sea view.

Pool needs some cleaning.

It is right on the beach but due to constant high tides it is difficult to walk on the beach. Plus the beach is not very clean.

2020-02-18 via Nuitee
A
Ann
10
Pros:

It was an amazing stay in the hotel...great customer service especially from the receptionist maua and the other girls..we will definitely come again in December ♥️

2020-02-17 via Nuitee
N
neria
6
Good
Pros:

In total the price is good in exchange for what you got. There was not hot water in the shower and iven after a complain didnt fiz it in all my staying. And only one big towel no face towels at all.

2020-01-08 via Nuitee
V
Verified traveler friends
6
Pros:

I was unimpressed about the night shift front desk administrator. They could have done better.

2019-09-13 via Nuitee
F
Fahda self
6
Pros:

Just average nothing truly stood out to me apart from the beach

2019-08-01 via Nuitee
V
Verified traveler friends
6
Pros:

Scenic location along the Indian Ocean coast was very appealing, and staff was friendly. Rooms were spacious, but not well maintained. (The A.C. in my room needed servicing, and shower water was saline and cold.) Buffet meals were OK, but a bit pricey given the cuisine.

2019-07-23 via Nuitee
D
DonHarris friends
10
Pros:

The property is cery nice. The rooms are large and very accommodating.

2019-03-20 via Nuitee
V
Verified traveler friends
10
Pros:

Great staff. The manager was always around making sure that I and my friends were taken care of.

2019-03-19 via Nuitee
V
Verified traveler friends
10
Pros:

The manager and staff were extremely professional and helpful.

2019-03-19 via Nuitee
V
Verified traveler self
8
Pros:

Really nice pool. Average rooms. With air conditioning, which is the most important part. Wifi works well the majority of the time. It’s good for the price. Just make sure your sheets are clean. The staff is exceptional though and will help you with whatever you need. Especially Doris who works at reception and is one of the most amazing and helpful people I have ever met. Such a genuinely kind person and really interested in helping you as best as she can. She made my stay worth it all on her own. The hotel is lucky to have her.

2019-01-08 via Nuitee
C
Christine family
6
Pros:

Beautiful convenient location but apartments in need of refurbishment

2019-01-04 via Nuitee
P
POCHIRAJU family
8
Pros:

Well accessible to the beach. Some minor repairs to be done

2018-12-31 via Nuitee
V
Verified traveler
6
Good service
Pros:

The apartment was fine and the service was very good but the hot plates on the cooker were rusted and the pots and frying pans smelt damp and mouldy

2018-10-23 via Nuitee