AC Hotel by Marriott New York Downtown

Hotels
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AC Hotels by Marriott
8.5 (2057 reviews)
151 MAIDEN LANE , New York , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Outstanding Service
Spacious room
Clean and nice atmosphere
Cons:
Cleanliness issues
Small rooms for families
Limited food options

Categories

Cleanliness
7.71
Some complaints about cleanliness, such as lack of proper cleaning and issues in rooms.
Service
9.18
Outstanding service noted, particularly by staff, contributing to a memorable experience.
Location
9.22
Great location mentioned multiple times; close to tourist attractions.
Room Quality
8.17
Rooms are spacious but some guests found them small for families.
Amenities
8.7
Positive mentions of amenities, though some lacked like a microwave.
Value for Money
8.66
Generally good value considering location and overall experience.
Food and Beverage
7.71
Some complaints about the breakfast and limited offerings.
Overall Experience
8.68
Positive overall experience with willingness to return noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 02:23

Property Description

Modern Comfort in the Heart of New York City

Luxurious Rooms and Amenities
Indulge in the comfort of air-conditioned rooms with free WiFi, flat-screen TVs, and city views. Relax in a private bathroom with complimentary toiletries and enjoy a grab-and-go breakfast during your stay.

Convenient Location and Business Facilities
Located just 1.4 km from the National September 11 Memorial & Museum, our 4-star hotel offers easy access to top attractions like One World Trade Center and Brooklyn Bridge. Take advantage of our fitness center, business facilities, and multilingual staff for a seamless stay.

Book Your Stay at AC Hotel by Marriott New York Downtown
Experience upscale accommodation and exceptional service in the bustling city of New York. Reserve your room now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 70 per day.

Location

Property Video

Guest Reviews

8.5
Based on 2057 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
D
Daniel • solo_traveller • es
10
2026-07-18 • via Nuitee
L
Laetitia • extended_group • fr
7
très bien situé mais prestations pas à la hauteur
Pros:

L’emplacement

Cons:

Notre baignoire était bouchée par des cheveux et il a fallu faire intervenir qq un. Ce n’est pas normal pour un hôtel de ce standing et prix que le nettoyage systématique ne soit pas fait. Je ne voulais pas que qq un intervienne dans ma chambre sans que je sois présente et la seule solution qui m a été proposee était de changer de chambre pour une chambre plus petite . La personne qui est venue dans la chambre est rentrée avec ses chaussures de travail sans protection alors qu il s agissait d’une salle de bain et donc ce n’est absolument pas hygiénique. Encore une fois pas digne du standing attendu ni du prix payé.
Dans le hall d’entrée il y a au moment des repas une odeur de friture qui semble provenir d’une mauvaise ventilation. Idem : pas à la hauteur

2026-07-16 • via Nuitee
A
Amos • couple • zm
9
Na
Pros:

The hotel is clear

Cons:

Na

2026-07-14 • via Nuitee
J
Jacob • extended_group • ca
9
2026-07-13 • via Nuitee
L
Leidymar • couple • us
10
2026-07-13 • via Nuitee
I
Ibrahim Tolga • couple • tr
8
Balık Izgarası kokusu ve dumanlı olması hariç kalınabilir
Pros:

Downtown kalmak için konumu güzel sahil kenarı.

Cons:

Girişteki restorandanın ızgarasından dolayı lobi, asansörler ve odaların bulunduğu katlar akşam yemeği saati kızarmış balık kokusu ve gözlere görülür duman oluyordu. 3 gece kaldım 3 gecede bu şekildeydi. Umarım bu problemi daha iyi bir havalandırmayla çözerler.

2026-07-07 • via Nuitee
J
Jonathan • solo_traveller • us
10
Pros:

Great staff. Great location. Great price.

2026-07-06 • via Nuitee
L
LIZBET • couple • us
1
i did not let the hotel experience ruin my visit but i am requesting a partial refund
Pros:

being close to the person I visit in NY

Cons:

i checked in almost at 5 and the room was not ready - i was sent to a room that twas being painted in side - painting and tools inside the room. then i was sent to a room with AC not working and filter was dirty. shower pan was disgusting. one ice machine for the whole hotel and not working so no ice

2026-07-06 • via Nuitee
A
Alexandra • couple • us
8
Wonderful staff and easy check/in, would stay again!
Pros:

Location to parking, seaport, and metro

Cons:

There was a significant wait to check in

2026-07-06 • via Nuitee
A
Aaron • extended_group • us
8
Pros:

Location

2026-07-05 • via Nuitee
L
Lauren • couple • us
8
Pros:

Clean, good location for travel, helpful staff

2026-07-05 • via Nuitee
C
Chern Yi • extended_group • tw
10
2026-07-04 • via Nuitee
A
André • solo_traveller • us
9
2026-07-02 • via Nuitee
W
Wassim • solo_traveller • lb
8
2026-06-30 • via Nuitee
K
Kashae • couple • us
9
2026-06-29 • via Nuitee
O
Orrion • couple • us
10
2026-06-27 • via Nuitee
Y
yunfeng • family_with_children • us
9
2026-06-25 • via Nuitee
J
Júlia • family_with_children • es
10
The staff was very helpful and friendly, and the room was spacious and clean. The restaurant was also really nice and ha
2026-06-23 • via Nuitee
M
Muriel • extended_group • us
10
2026-06-15 • via Nuitee
E
Ed • couple • us
10
A secret hidden gem
Pros:

Everything from check in to check out

Cons:

Nothing

2026-06-13 • via Nuitee