AC Hotel by Marriott New York Downtown

Hotels
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AC Hotels by Marriott
8.5 (2036 reviews)
151 MAIDEN LANE , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Outstanding Service
Spacious room
Clean and nice atmosphere
Cons:
Cleanliness issues
Small rooms for families
Limited food options

Categories

Cleanliness
7.71
Some complaints about cleanliness, such as lack of proper cleaning and issues in rooms.
Service
9.18
Outstanding service noted, particularly by staff, contributing to a memorable experience.
Location
9.22
Great location mentioned multiple times; close to tourist attractions.
Room Quality
8.17
Rooms are spacious but some guests found them small for families.
Amenities
8.7
Positive mentions of amenities, though some lacked like a microwave.
Value for Money
8.66
Generally good value considering location and overall experience.
Food and Beverage
7.71
Some complaints about the breakfast and limited offerings.
Overall Experience
8.68
Positive overall experience with willingness to return noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 02:23

Property Description

Modern Comfort in the Heart of New York City

Luxurious Rooms and Amenities
Indulge in the comfort of air-conditioned rooms with free WiFi, flat-screen TVs, and city views. Relax in a private bathroom with complimentary toiletries and enjoy a grab-and-go breakfast during your stay.

Convenient Location and Business Facilities
Located just 1.4 km from the National September 11 Memorial & Museum, our 4-star hotel offers easy access to top attractions like One World Trade Center and Brooklyn Bridge. Take advantage of our fitness center, business facilities, and multilingual staff for a seamless stay.

Book Your Stay at AC Hotel by Marriott New York Downtown
Experience upscale accommodation and exceptional service in the bustling city of New York. Reserve your room now for an unforgettable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 70 per day.

Location

Property Video

Guest Reviews

8.5
Based on 2036 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
M
Mauricio • couple • es
9
2026-06-06 • via Nuitee
M
Maria del Carmen • extended_group • mx
8
Muy agradable
Pros:

Me gusto mucho la ubicación, la vista del cuarto y lo amable del personal

Cons:

Lo único que no me gusto fue que es incomodo el baño, pues no hay privacidad x la puerta

2026-06-06 • via Nuitee
L
Lana • solo_traveller • sa
9
2026-06-04 • via Nuitee
E
Eduardo • solo_traveller • us
8
2026-06-03 • via Nuitee
C
Catalina • couple • co
10
2026-06-03 • via Nuitee
D
Dariusz • family_with_children • pl
8
Pros:

lokalizatora ok śniadania fatalne

Cons:

śniadania

2026-06-01 • via Nuitee
L
Laura • solo_traveller • es
9
Recomendable
Pros:

La ubicación la tranquilidad

2026-06-01 • via Nuitee
K
Kimberly • couple • us
9
2026-06-01 • via Nuitee
M
Madeline • extended_group • us
10
2026-06-01 • via Nuitee
Élodie • family_with_children • lu
9
Pros:

Super emplacement au calme dans le quartier des affaires, proximité du métro. Super vue depuis les étages supérieurs.

Cons:

Ménage réalisé parfois tardivement, donc pas forcément pratique avec des enfants qui ont besoin de faire la sieste en début d’après-midi.

2026-06-01 • via Nuitee
K
Karen • couple • nz
10
2026-05-31 • via Nuitee
L
Lisa • family_with_children • de
9
2026-05-29 • via Nuitee
M
Matthew • couple • us
7
Cozy accommodations and friendly staff, but I definitely didn't feel spoiled.
Pros:

Great location and friendly staff

Cons:

One of the three elevators was out of service which made getting to and from the room difficult. The shower wasn't fully functional, the overhead shower head wasn't operational, and the in-room refrigerator was annoyingly loud for how small it was

2026-05-26 • via Nuitee
M
Miriam • solo_traveller • us
10
2026-05-25 • via Nuitee
M
Mark • couple • us
10
Excellent accommodations and staff.
2026-05-24 • via Nuitee
G
Gillian • couple • im
10
Great stay and lovely location - a relaxed stay in New York
Pros:

Perfect location for where we wanted (we travelled over to take part in the Parkrun) It was lovely to be away from the busy streets yet still lots going on, just a bit quieter which was nice. Staff very friendly and helpful, we had a slight issue with the lift but it was sorted straight away. Great hotel.

Cons:

Everything was lovely, no complaints at all

2026-05-22 • via Nuitee
J
Janusz • family_with_children • pl
9
Było dobrze.
Pros:

Lokalizacja na duży plus. Całkiem cicho, pomimo dolnego Manhattanu

Cons:

Oczekiwanie opłaty za opóźniony o godzinę check out. W Europie raczej nie spotykany. W Europie Masz zgodę albo nie masz ale opłaty hotele nie oczkują.
Dziwny zwyczaj pobierania kaucji przez hotel, której zwrotu chyba nadal nie otrzymałem.

2026-05-21 • via Nuitee
S
Shantel • couple • us
10
2026-05-20 • via Nuitee
T
Tayler • extended_group • us
10
2026-05-19 • via Nuitee
R
Reyhane • extended_group • tr
9
2026-05-19 • via Nuitee