Towneplace Suites By Marriott Hays

Hotels
•
TownePlace Suites by Marriott
8.8 (466 reviews)
4001 General Hays Road , Dodge City , US
+1 785-261-9630

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly check-in
Great location
Good amenities
Cons:
Rude service
Breakfast not restocked
Early check-in issues

Categories

Cleanliness
8.51
Rooms were clean, but issues reported with washcloths.
Service
8.98
Staff was friendly overall, but there were some negative interactions regarding service.
Location
9.52
Convenient location with nearby shops and food options.
Room Quality
8.97
Room quality was generally good, with comfortable beds and good amenities.
Amenities
9
Good amenities available in the room including kitchen facilities.
Value for Money
8.46
High price for the location and services offered.
Food and Beverage
8.01
Breakfast quality needs improvement.
Overall Experience
8.98
Mixed experience with several positives but notable service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:20

Property Description

Modern Comfort and Convenience
Towneplace Suites By Marriott Hays offers a comfortable stay with free WiFi, indoor pool, and fitness center. Guests can enjoy the convenience of barbecue facilities and a 24-hour front desk.

Well-Appointed Guest Rooms
Each room is equipped with amenities such as air conditioning, flat-screen TV, fridge, and coffee machine. The private bathrooms feature complimentary toiletries and some rooms offer scenic city views. Rest comfortably with quality bed linen and towels provided.

Ideal Location
Conveniently located near Hays Regional Airport, Towneplace Suites By Marriott Hays is the perfect choice for travelers seeking modern amenities and a relaxing stay. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HYS

Location

Guest Reviews

8.8
Based on 466 reviews
Cleanliness: 8.51
Service: 8.98
Location: 9.52
Room Quality: 8.97
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.98
C
Carl • couple • us
9
2026-10-14 • via Nuitee
D
David • solo_traveller • us
9
2026-10-14 • via Nuitee
K
Kathryn • couple • us
10
2026-10-13 • via Nuitee
D
David • couple • us
7
Pros:

I did not care for breakfast. Prefer an egg dish. The coffee was great though.

Cons:

no where to put suitcase

2026-09-09 • via Nuitee
K
Kaylene • couple • us
10
2026-09-02 • via Nuitee
M
Michael • couple • us
10
2026-08-21 • via Nuitee
N
nancyb890 • Solo travel • Champlin, Minnesota
10
Excellent stay at this property!
Pros:

Great service received from the front desk staff and the breakfast staff. I actually entered the wrong room #412 in error and didn't know it until later that evening. When I first went up to fourth floor I scanned the card and the door opened so I went in and unpacked everything. I noticed it was a handicap room which I know I didn't ask for. I mentioned to the front desk when I left for dinner. When I came back I could not get into #412. Then I looked a the folder and saw it was Room #402. So I went downstairs and your staff came up with me and I moved my belongings to room #402. She determined there must have been an issue with the lock on room #412. I really appreciated the personal service received at this property. The breakfast was great as well as the staff. Even though the fireworks were going off nearby I had a good nights sleep. I will definitely stay here again next time I am in Hayes, KS. Thank you!

2026-07-10 • via Tripadvisor
J
Jennifer • family_with_children • us
4
2026-06-28 • via Nuitee
D
Douglas • couple • us
10
2026-06-25 • via Nuitee
M
mary • solo_traveller • us
8
2026-06-18 • via Nuitee
P
Patrick L • solo_traveller • us
7
This worked as a convenient place to stay while traveling through. The staff was great.
Pros:

I didn't try the breakfast and the location was convenient

Cons:

There was several areas where it could have been cleaner

2026-06-11 • via Nuitee
C
Catherine • family_with_children • us
10
2026-06-09 • via Nuitee
T
Tammy • family_with_children • us
9
2026-06-08 • via Nuitee
C
Carole • family_with_children • us
8
2026-05-31 • via Nuitee
S
Swingle • solo_traveller • us
8
2026-05-27 • via Nuitee
D
David • couple • us
10
2026-05-20 • via Nuitee
O
Oliver • extended_group • us
9
2026-05-19 • via Nuitee
H
Harrison • couple • us
9
2026-03-22 • via Nuitee
S
Shanna • family_with_children • us
4
Pros:

It was clean and good room for the price

Cons:

Our toilet kept overflowing and staff was equipped to deal.with it.

2026-03-09 • via Nuitee
R
Richard • couple • us
10
2026-03-02 • via Nuitee