TownePlace Suites Kansas City At Briarcliff

The hotel was very clean and organized. I was always greeted with a smile upon entering and by the breakfast staff. I really liked the breakfast staff having coffee out by 5:15 or 5:30AM daily. Breakfast was usually ready by 6:25AM. The desk set up and lamp were very helpful.

Everything was great. Minus the smell of weed on the second floor.

The staff was excellent from the moment we arrived and friendly the breakfast every morning was good the housekeeping staff all staff were very friendly and accommodating

I have no complaints about this hotel. The breakfast buffet has many choices and tastes great. The room was modern with extras (Keurig, refrigerator, microwave, stove, pans, plates, etc). Everything was clean and the linens were cotton. The staff were all pleasant, and the young lady at the lobby desk even got me some apples one evening when the kitchen was closed! I would definitely stay here again.

Room was well appointed and clean. Staff coming in or going out did not greet. We're talking to one another or on mobile phone scrolling.

The hotel is very nice with the outdoor patio area with lots of furniture and tables to sit at. Rooms are spacious and well maintained. Staff is helpful and friendly. Very convenient drive into the city and ample parking at the hotel. Really like the area as well. Feel safe and the area is nice

We liked the hotel and the suite. We did not like the fact that a two night stay did not entitle us to two days of maid service. At most hotels we have the option, the maids (we did not ask the front desk) said we would not receive service unless we stayed three days.

Loved staying here- rooms are very nice, can make basic food as well. The breakfast is great with really friendly and helpful staff. I appreciated they had oat milk!

Very friendly staff, helpful with questions. Check in was great. Spacious room but bit of a stale odor as we walked in. Good fitness room. Breakfast good, very friendly attendant.

Checked late( after 10 pm) with no problems. Room was clean. Wall was a bit beat up by the couch and looked in the corner by the shower. Staff was amazing . We did ask for housekeeping to clean our room but they never came. Bed is comfortable but they need better pillows. Breakfast bar was good. The lady that took care of the breakfast bar was amazing. She handled a girls soccer team, a little baseball team, a teenage boys basketball team as well as all the other guests with ease and made everyone feel welcome. She deserves a raise! Overall good locaion and we would stay there again

Breakfast was the standard Marriott-style breakfast, but just what was needed to start the day off right. Location was adjacent to several nice restaurants and bars.

Super noisy, I could hear dogs whining and/or barking throughout the stay as well as people running the halls on the floor above us. The breakfast wasn’t awesome although there’s literally no where nearby (walkable) to eat. Wifi was down upon arrival so unable to purchase any type of snacks for our kids which was also inconvenient. The room we were in was also incorrect, however not worth hauling our belongings and kids back to the main floor at the late hour to rectify it. For the price, we absolutely wouldn’t return to this location.

Na

Bath room showers have half glass, therefore water splash to the floor from open area. Looks like this hotel was build on a old motel.

Stay was wonderful. Check in was easy and breakfast was great.

Brenda at the breakfast buffet is amazing!! What a treasure.

Staff was very nice. Lobby area and facilities was good. Other than fire pits on patio inoperative. Room had a pet/pee smell. Couch was ripped on arm rest and pillows. Pillows were also dirty and looked worn. Ants were also on nightstand.

Nice room. The be comforter was small for the king bed and the shower head had very low output, like it was obstructed.