TownePlace Suites Kansas City At Briarcliff

Hotels
•
TownePlace Suites by Marriott
8.8 (163 reviews)
3950 N Mulberry Dr. , Kansas City , us
+1 816-587-4600

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Excellent staff
Good breakfast options
Modern rooms
Cons:
Odor on the second floor
Staff not greeting consistently

Categories

Cleanliness
8.21
Commented issues with cleanliness noted due to odor on the second floor.
Service
9.18
Staff was excellent, friendly, and accommodating throughout the stay.
Location
8.72
Convenient drive into the city and plenty of parking available.
Room Quality
8.97
Room was modern, with various amenities and kept clean.
Amenities
8.7
Good variety of amenities available in the rooms, including kitchen appliances.
Value for Money
8.66
Overall quality corresponds well to the price point.
Food and Beverage
9.01
Breakfast buffet had many choices and tasted great.
Overall Experience
8.98
Overall a very pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:57

Property Description

Modern Amenities
TownePlace Suites Kansas City At Briarcliff offers a range of modern amenities, including a fitness centre and free WiFi in all air-conditioned rooms.

Relaxation and Recreation
Guests can unwind in the indoor pool or explore nearby attractions such as Union Station Kansas City and the National World War I Museum at Liberty Memorial.

Convenience and Service
With a 24-hour front desk and a prime location just 20 km from Kansas City International Airport, convenience and top-notch service are guaranteed during your stay at TownePlace Suites Kansas City At Briarcliff.

Important information:

When traveling with pets, please note that an extra charge of $100 per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Location

Guest Reviews

8.8
Based on 163 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.97
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.01
Overall Experience: 8.98
K
KELLY • family_with_children • us
10
2026-08-27 • via Nuitee
G
Gonzalo • extended_group • ar
6
2026-08-25 • via Nuitee
E
Edgar • couple • us
9
Will stay again
Pros:

The bed was comfortable and it roomy

Cons:

Cleaning person came a little to early

2026-08-22 • via Nuitee
J
Jill • family_with_children • us
6
Decent stay near Morton Amphitheater
Pros:

Clean and functional. Good breakfast. Helpful staff. Near the Morton Amphitheater.

Cons:

Rooms are loud, with noise from the hallway and rooms above and below. The smoke detector was more like a strobe light. Bring an eye mask and some ear plugs.

2026-08-17 • via Nuitee
C
CHONGYANG • family_with_children • us
10
2026-07-09 • via Nuitee
D
Debra • solo_traveller • us
7
2026-06-14 • via Nuitee
H
Hendrik Van • solo_traveller • us
6
Pros:

Location and views and staff

Cons:

The bed and soft stream of the shower

2026-05-20 • via Nuitee
E
Eileen • couple • us
10
2026-05-18 • via Nuitee
D
Davin • solo_traveller • us
8
Excellent stay
Pros:

The hotel was very clean and organized. I was always greeted with a smile upon entering and by the breakfast staff. I really liked the breakfast staff having coffee out by 5:15 or 5:30AM daily. Breakfast was usually ready by 6:25AM. The desk set up and lamp were very helpful.

Cons:

Room 107 needs a new desk chair. the back support is not working. I wish there was a little more light.
The Shower REALLY NEEDS a full door. No way to keep the floor dry with half a door.

2026-01-26 • via Nuitee
C
Christine • couple • us
9
2025-12-17 • via Nuitee
R
Robert
10
Pros:

2025-09-30 • via Nuitee
E
Elizabeth
10
Pros:

Everything was great. Minus the smell of weed on the second floor.

2025-09-28 • via Nuitee
C
Charles
8
Pros:

The staff was excellent from the moment we arrived and friendly the breakfast every morning was good the housekeeping staff all staff were very friendly and accommodating

2025-09-16 • via Nuitee
D
Doris • partner
10
Pros:

I have no complaints about this hotel. The breakfast buffet has many choices and tastes great. The room was modern with extras (Keurig, refrigerator, microwave, stove, pans, plates, etc). Everything was clean and the linens were cotton. The staff were all pleasant, and the young lady at the lobby desk even got me some apples one evening when the kitchen was closed! I would definitely stay here again.

2025-09-14 • via Nuitee
K
Kimberly Ann
10
Pros:

Room was well appointed and clean. Staff coming in or going out did not greet. We're talking to one another or on mobile phone scrolling.

2025-09-07 • via Nuitee
P
Paul • family
10
Pros:

The hotel is very nice with the outdoor patio area with lots of furniture and tables to sit at. Rooms are spacious and well maintained. Staff is helpful and friendly. Very convenient drive into the city and ample parking at the hotel. Really like the area as well. Feel safe and the area is nice

2025-07-20 • via Nuitee
E
E Dennis
8
No maid service for two day stays
Pros:

We liked the hotel and the suite. We did not like the fact that a two night stay did not entitle us to two days of maid service. At most hotels we have the option, the maids (we did not ask the front desk) said we would not receive service unless we stayed three days.

2025-06-30 • via Nuitee
A
Anita • family
10
Pros:

Loved staying here- rooms are very nice, can make basic food as well. The breakfast is great with really friendly and helpful staff. I appreciated they had oat milk!

2025-06-14 • via Nuitee
J
John F
8
Nice stay
Pros:

Very friendly staff, helpful with questions. Check in was great. Spacious room but bit of a stale odor as we walked in. Good fitness room. Breakfast good, very friendly attendant.

2025-06-11 • via Nuitee
K
Karen
8
May 2025
Pros:

Checked late( after 10 pm) with no problems. Room was clean. Wall was a bit beat up by the couch and looked in the corner by the shower. Staff was amazing . We did ask for housekeeping to clean our room but they never came. Bed is comfortable but they need better pillows. Breakfast bar was good. The lady that took care of the breakfast bar was amazing. She handled a girls soccer team, a little baseball team, a teenage boys basketball team as well as all the other guests with ease and made everyone feel welcome. She deserves a raise! Overall good locaion and we would stay there again

2025-05-27 • via Nuitee