Hotel Nexus

Hotels
•
Independent
7.2 (21 reviews)
11 Gurudwara Rd, Lucknow, UP, 226004 , Lucknow , IN
91-7388111102

listing image 1
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Pets allowed

Facilities

Meeting rooms
Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Great location
Courteous staff
Spacious rooms
Good food
Cons:
Mixed cleanliness reviews
Limited dining options nearby
Value for money issues

Categories

Cleanliness
7
Mixed reviews on cleanliness, with some guests praising the rooms as spacious and clean, while others mentioned dirty bathrooms and odors.
Service
7.8
The staff was generally courteous and helpful, though a few guests reported issues with staff support and unresponsive services.
Location
7.5
The hotel's central location was praised for its accessibility to major attractions, though some guests pointed out the limited dining options nearby.
Room Quality
7.7
Rooms were described as spacious and well laid out, but reports of dirty bed covers and maintenance issues affected the overall experience.
Amenities
7.8
Amenities received mixed feedback, with some guests appreciating the food quality and cooperative staff, while others noted the lack of variety and dimly lit areas.
Value for Money
6
Guests had varying opinions on the value for money, with some feeling the charges were reasonable for the prime location, while others mentioned issues like lack of parking and poor room conditions.
Food and Beverage
7
The food and beverage services were generally well-received, although some guests expressed concerns about cleanliness and limited breakfast options.
Overall Experience
6.5
Mixed reviews on the overall experience, with positive comments on staff courtesy and location, but negative feedback on cleanliness, amenities, and value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 11:58

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, concierge services, and an arcade/game room. Indulge in the hair salon, wedding services, and a banquet hall.

Delightful Offerings
Savor room service during limited hours and buffet breakfasts daily. Unwind in one of the 35 air-conditioned rooms with Select Comfort beds, premium bedding, and digital entertainment.

Featured Amenities
Embrace the business center, express check-out, and complimentary newspapers. The hotel offers a conference center, meeting rooms, and free self-parking. Stay connected with free Wi-Fi access.

Experience Lucknow from the heart of the city at Hotel Nexus. Book now to explore the city’s attractions within minutes' reach.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol is not served at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • General

    Events/parties allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 21 reviews
Cleanliness: 7
Service: 7.8
Location: 7.5
Room Quality: 7.7
Amenities: 7.8
Value for Money: 6
Food and Beverage: 7
Overall Experience: 6.5
D
DEEPAK
4
Pros:

Pathatic property
No parking

It's like a guest house

2025-05-19 • via Nuitee
S
Sachin
2
Pros:

The bed linen, the washroom fittings, the pillows, the pillow covers, everything needs to be thrown away and replace with new. Customers pay thousands of rupees and in return they get filthy rooms and dirty washrooms with outdated amenities. Think thrice before you book this hotel.

2025-03-25 • via Nuitee
B
Bhargav
10
Pros:

It was nice experience

2025-03-05 • via Nuitee
R
Raghavendra
8
Pros:

N/A

2025-03-04 • via Nuitee
R
Rajaram
4
Pros:

Poor appearance.

2025-02-28 • via Nuitee
K
Kapinder
4
Pros:

Bathroom fan does not work, ants bed sheet was bit dirty.

2025-02-17 • via Nuitee
N
Neeraj
10
Amazing Stay experience in Hotel Nexus
Pros:

Amazing stay at Hotel Nexus, though location is bit interior in busy business area, yet the staff behaviour and Ambience makes this a good choice to stay

2025-02-09 • via Nuitee
M
madhavacharya
4
Pros:

Bad experience more price

2025-01-25 • via Nuitee
R
Roma • family
2
Pros:

The room showed in pictures is totally different from the room given to us. We were overcharged.

2025-01-07 • via Nuitee
S
Shanu • family
10
Pros:

Good location and good food

2024-11-01 • via Nuitee
A
Ajay • family
10
Pros:

Service by staff was excellent.Security and reception staff were extremely helpful in making our stay enjoyable. They also helped provide room for driver to stay. Thank you, Ajay Popat, Manchester,UK

2024-07-03 • via Nuitee
M
Mani Lal
10
Excellent stay! Highly recommended!
Pros:

We really appreciate your service. Your working staffs were friendly and ready to response everytime. Very nice service. Hotel rooms are big enough and tidy. Keep it up! We enjoyed staying in lucknow.

2024-03-17 • via Nuitee
V
Vinita
10
Pleasant!
Pros:

Everything was ok for the price. The only part we didn’t like was, it is a vegetarian restaurant! On top of it they don’t allow ordering food from outside. That sucked! Other wise it was good 👍

2024-02-15 • via Nuitee
M
Mukund • friends
8
Pros:

Service was good

2023-08-08 • via Nuitee
B
Bhavna • partner
2
Pros:

Never book this hotel.we had a worst experience in this hotel.when u book it online u will see a beautiful picture of the room but in real is not like this.we book a deluxe room the mattress was very very thin it was just a sponge.we had body pain.we went to complain and we had to upgrade the room to executive room with additional charges.
Their executive room was an old dirty smelly room.window edge full of dust.the room has one kettle to boil water but u the cord is not enough long to connect to the PowerPoint.we had put something under the kettle and use it.The Ac is an old style that’s doesn’t fuction well.
The toilet exhaust system full of dust.it’s very old and dirty.we stayed 5 days as they won’t refund our money.in our stay we got soap 2 days only and towel they provide u only one for 2 people.u have to keep asking for more.
Please never see pictures and book this hotel.
It’s not worth what we paid.

2023-07-03 • via Nuitee
S
Shanu • family
6
Pros:

Check in experience was not good, but afterwards the room was upgraded and room service/food was good

2023-06-19 • via Nuitee
D
Dilip • family
6
Pros:

Good:
- clean room
- Very good breakfast service

Not so good:
- not very clean beds and blanket
- relatively small room size
- car parking space but congested and small

2022-12-14 • via Nuitee
D
Darko
8
Pros:

It was pleasant stay in Nexus hotel for our family. Personal is very kind and helpful, room was cleaned every day, bathroom sanitized. All in all worth the money and in competing with Lucknow hotel offers, you will be pleasant surprised.

2022-12-12 • via Nuitee
P
Prashant • family
6
Pros:

Facilities are not very good as compared to the price, also the staff was not very friendly or accommodating of the client requests.

2022-05-17 • via Nuitee
B
Brian
10
Pros:

Nice hotel, fairly central and near restaurants.

2019-10-30 • via Nuitee