Hotel de Castro

Hotels
8.6 (2482 reviews)
Chacabuco 202 , Castro , cl

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noise disturbances
Small gym

Categories

Cleanliness
7.85
Some reviews indicated issues with cleanliness, particularly in the jacuzzi and sauna areas.
Service
9.35
Overall, guests praised the friendliness and attentiveness of the staff.
Location
9.35
Multiple reviews highlighted the excellent location and views from the hotel.
Room Quality
8.35
Rooms were generally comfortable, though some noted small sizes and inconvenience with luggage.
Amenities
8.35
Amenities like the sauna and pool were appreciated but noted as needing maintenance.
Value for Money
8.85
Most guests felt the overall experience justified the cost, despite some issues.
Food and Beverage
7.85
Breakfast received mixed reviews; some enjoyed it while others noted areas for improvement.
Overall Experience
8.85
Despite certain downsides, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:58

Property Description

Luxurious Amenities
Hotel de Castro offers an outdoor swimming pool, a sauna room, and a fully equipped gym for the ultimate relaxation and wellness experience.

Elegant Rooms
Indulge in chic décor and modern comforts in every room, complete with cable TV, minibar, and private bathrooms. Upgrade to rooms with stunning sea views for an extra touch of luxury.

Convenience and Location
Enjoy free Wi-Fi, comfortable common areas, and the town’s attractions just a stone's throw away. With the handcraft market nearby and easy access to Castro Airport, Hotel de Castro is the perfect choice for your stay.

Book now for an unforgettable experience at Hotel de Castro!

Important information:

Please note that for tax exemption, travellers must pay in US dollars and have to present the migration card they are given when they arrive in the country.

Please note that the Standard Single Room, Standard Twin Room, and Standard Double or Twin Room are located in a 4-story building and can only be accessed via stairs.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MHC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2482 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
P
Patrick • extended_group • fr
8
Correct
Pros:

Bien situé dans Castro

Cons:

Trop long l’accueil

2026-05-16 • via Nuitee
R
RAUL • solo_traveller • cl
9
2026-05-16 • via Nuitee
H
Hugo • solo_traveller • cl
10
2026-05-15 • via Nuitee
C
Cristian • solo_traveller • cl
7
2026-05-15 • via Nuitee
C
Constanza • family_with_children • cl
9
2026-05-14 • via Nuitee
C
Cmarchantch • solo_traveller • cl
7
Pros:

El hotel es muy bonito, linda vista.

Cons:

La habitación pequeña, angosta, poco espaciosa, no sentí la relación del costo v/s el tipo de la habitación.

2026-05-14 • via Nuitee
S
Sanchez • solo_traveller • cl
9
2026-05-13 • via Nuitee
S
sanhueza • couple • cl
7
Pros:

El desayuno

Cons:

El olor a desagüe del baño

2026-05-13 • via Nuitee
X
ximena • solo_traveller • cl
10
2026-05-13 • via Nuitee
J
jorge • couple • cl
9
TRANQUILIDAD
Pros:

UBICACIÓN

Cons:

NADA

2026-05-12 • via Nuitee
C
Cruces • family_with_children • cl
10
Agradable, Tranquila
Pros:

Me gustó el desayuno buffet , mucha variedad y calidad.

Cons:

No me gustó que no existiera información acerca del costo de los productos que existian en el frigobar de la habitación, fue sorpresivo al momento de realizar el check out.

2026-05-12 • via Nuitee
E
Eleanor • solo_traveller • cl
9
Castro ...lugar al que hay que volver.
Pros:

Ubicación y calidez del personal.

Cons:

Un hervidor conté y café en habitación. Sobre todo en invierno.

2026-05-12 • via Nuitee
M
MELLADO • couple • cl
10
Buena Experiencia para repetirla.
Pros:

Buen servicio. Limpieza. Buen acceso a las habitaciones, piscina y restaurant

Cons:

Pocos estacionamientos. Me toco estacionarme en el estacionamiento trasero con lluvia porque había mucha demanda en el restaurant

2026-05-11 • via Nuitee
C
cintya • solo_traveller • ec
7
Pros:

Las vistas del hotel.

Cons:

Precio no es de acuerdo con el tipo de habitación.

2026-05-10 • via Nuitee
R
Roberto • solo_traveller • cl
10
2026-05-10 • via Nuitee
B
Bernardo • couple • cl
7
2026-05-07 • via Nuitee
M
Mónica • solo_traveller • cl
4
Suficiente
2026-05-06 • via Nuitee
A
alvarez • couple • cl
10
Grato descanso
Pros:

Todo

Cons:

Sin comentarios, todo bien

2026-05-05 • via Nuitee
N
NFuentealba • couple • cl
8
Buena ubicación, pieza cómoda, desayuno rico
Pros:

La ubicación es excelente, la pieza es cómoda y los estacionamientos funcionan bien, puedes dejar tu auto sin problemas e ir caminando tranquilo por los alrededores.

Cons:

La piscina, jacuzzi y algunos detalles de las habitaciones necesitan mejor mantenimiento (azulejos faltantes en piscina, cierre de puertas y siliconas de los baños, cojín del sillón descosido, alfombra muy clara y con muchas manchas) y para la habitación, si bien es súper cómoda, hubiera esperado mejor vista (por la categoría). Además, para el desayuno sería hermoso contar con algo de comida local y no sólo una gran variedad, quizás menos productos pero locales.

2026-05-04 • via Nuitee
F
Francisca • solo_traveller • cl
7
Bien, pero ojo con el buffet
Pros:

la atención del personal muy buena, realmente se preocuparon de todo lo necesario

Cons:

Nos fuimos el día domingo (ayer) y hoy amanecimos con una intoxicación alimentaria ambos producto del huevo que consumimos en el desayuno. No sabemos aún si es salmonella, pero sí nos confirmaron que es por el huevo, estuvimos con vómito toda la noche, eso lamentablemente me hace dudar de la conservación de los alimentos en el desayuno buffet.

2026-05-04 • via Nuitee