Hotel de Castro

Hotels
8.6 (2552 reviews)
Chacabuco 202 , Castro , cl

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Noise disturbances
Small gym

Categories

Cleanliness
7.85
Some reviews indicated issues with cleanliness, particularly in the jacuzzi and sauna areas.
Service
9.35
Overall, guests praised the friendliness and attentiveness of the staff.
Location
9.35
Multiple reviews highlighted the excellent location and views from the hotel.
Room Quality
8.35
Rooms were generally comfortable, though some noted small sizes and inconvenience with luggage.
Amenities
8.35
Amenities like the sauna and pool were appreciated but noted as needing maintenance.
Value for Money
8.85
Most guests felt the overall experience justified the cost, despite some issues.
Food and Beverage
7.85
Breakfast received mixed reviews; some enjoyed it while others noted areas for improvement.
Overall Experience
8.85
Despite certain downsides, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:58

Property Description

Luxurious Amenities
Hotel de Castro offers an outdoor swimming pool, a sauna room, and a fully equipped gym for the ultimate relaxation and wellness experience.

Elegant Rooms
Indulge in chic décor and modern comforts in every room, complete with cable TV, minibar, and private bathrooms. Upgrade to rooms with stunning sea views for an extra touch of luxury.

Convenience and Location
Enjoy free Wi-Fi, comfortable common areas, and the town’s attractions just a stone's throw away. With the handcraft market nearby and easy access to Castro Airport, Hotel de Castro is the perfect choice for your stay.

Book now for an unforgettable experience at Hotel de Castro!

Important information:

Please note that for tax exemption, travellers must pay in US dollars and have to present the migration card they are given when they arrive in the country.

Please note that the Standard Single Room, Standard Twin Room, and Standard Double or Twin Room are located in a 4-story building and can only be accessed via stairs.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MHC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2552 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
M
Maribel • couple • cl
8
Un buen lugar para hospedar en castro
Pros:

Lo céntrico , el personal, el desayuno, el sauna, la piscina, entre otros

Cons:

Que no nos dejarán hacer el chek in antes y que preguntarán cuando uno está comiendo de que habitación era

2026-06-27 • via Nuitee
C
Cristian Nicolás • family_with_children • cl
10
2026-06-26 • via Nuitee
R
Reinike • solo_traveller • cl
10
Pros:

La atención de los empleados

2026-06-25 • via Nuitee
G
Germán • couple • cl
7
2026-06-25 • via Nuitee
G
Gabriela Nadeau • solo_traveller • cl
9
Pros:

Piscina temperada, camas y agua caliente

Cons:

Limpieza en baño de la piscina

2026-06-24 • via Nuitee
I
Ilanit • solo_traveller • cl
7
2026-06-23 • via Nuitee
P
Palma Almonacid • solo_traveller • cl
10
2026-06-22 • via Nuitee
E
ELENA ISABEL • family_with_children • cl
6
habitacion calentina desayuno malo
Pros:

La habitacion bien, pero el baño con cañerias oxidadas, el desayuno, pesimo, un queque apermasado, un kuchen incomible, el cafe de mediana calidad, solo el pan estaba bien, tambien el cereal, pero el queso gauda(para un hotel??) en realidad lo que me malhumoro fue el desayuuno

Cons:

el desayuno

2026-06-22 • via Nuitee
F
Faisal Shahzad • solo_traveller • es
1
2026-06-22 • via Nuitee
J
Jose Felipe • couple • cl
10
2026-06-21 • via Nuitee
H
Hernan • couple • cl
9
Pros:

Ubicación atención, desayuno

Cons:

Todo estaba ok

2026-06-21 • via Nuitee
C
constanza • couple • cl
8
Agradable
Pros:

La ubicación , la piscina y el desayuno

Cons:

Se escuchaba mucho ruido externo en la habitación

2026-06-21 • via Nuitee
A
Andrea nataly • family_with_children • es
9
2026-06-21 • via Nuitee
E
Emilio • couple • cl
10
2026-06-21 • via Nuitee
S
Sanhueza • solo_traveller • cl
10
Pros:

La paz que te brinda el hotel

Cons:

Todo bien

2026-06-20 • via Nuitee
D
Diego • family_with_children • cl
8
Muy bonito hotel, cómodo y excelente ubicación.
Pros:

Excelente ubicación y atención del personal.

2026-06-19 • via Nuitee
M
Maria Ines • couple • cl
8
Very confortable place
Pros:

Staff very kind. A pleasure

Cons:

Shower

2026-06-18 • via Nuitee
A
alfredo • solo_traveller • cl
9
2026-06-18 • via Nuitee
V
verderau • couple • cl
5
Cons:

Elegí el hotel por la piscina temperada pero era demasiado helada

2026-06-18 • via Nuitee
E
Esmeralda • solo_traveller • cl
6
Pros:

Como puntos fuertes destacó la amabilidad de todo el personal, siempre atentos

Cons:

Presentamos algunos problemas en la habitación, estuvimos un día completo sin agua caliente, a pesar que les comentamo, nos dijeron que se solucionaría al día siguiente que porvablmente no llegaba al 4to piso, ademas la manguera filtraba agua. La puerta del baño no cerraba, lo cual tampoco se soluciono es nuestra estadía.

2026-06-17 • via Nuitee