Crowne Plaza London Heathrow T4 by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.6 (6381 reviews)
Terminal 4, Swindon Road , Hillingdon , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Great food
Cons:
Cleanliness issues
Temperature control

Categories

Cleanliness
8.72
Some reviews mentioned cleanliness issues, such as cold spots in the room and strong smells.
Service
10
Service was frequently praised, with mentions of friendly and helpful staff.
Location
10
Consistently noted as excellent and convenient for access to Terminal 4.
Room Quality
9.22
Rooms were generally spacious and comfortable, but some reported issues with temperature.
Amenities
9.42
Decent amenities provided, though some function issues were noted.
Value for Money
9.72
Positive feedback regarding the value considering the service and location.
Food and Beverage
9.72
The food quality received a very positive mention.
Overall Experience
10
Many reviews expressed an overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:06

Property Description

Convenience and Comfort at Crowne Plaza London Heathrow T4

Modern Amenities: Enjoy a stay at Crowne Plaza London Heathrow T4, offering free WiFi, air conditioning, and flat-screen TVs in all rooms. The hotel's fitness center and on-site restaurant provide convenience and relaxation during your stay.

Exceptional Services: Benefit from concierge services, room service, and a 24-hour front desk for all your needs. Currency exchange services are also available for guests, ensuring a hassle-free experience.

Prime Location: Situated near London Heathrow Airport, with easy access to Hounslow West and attractions like Osterley Park and Twickenham Stadium. Take advantage of the paid airport shuttle service for a seamless journey.

Experience luxury and convenience at Crowne Plaza London Heathrow T4. Book now for a memorable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 25 per day.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 12 years old stay for free when using an existing bed.
    Children from 11 years old to 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 6381 reviews
Cleanliness: 8.72
Service: 10
Location: 10
Room Quality: 9.22
Amenities: 9.42
Value for Money: 9.72
Food and Beverage: 9.72
Overall Experience: 10
R
Rogerio Lima • solo_traveller • us
10
Pros:

Direct access to the Heathrow airport, no need for a shuttle or taxi. Very spacious room and comfortable.

2026-07-11 • via Nuitee
S
Stefan • solo_traveller • ro
10
Pros:

I had the best sleep in a long time, and this is what you are looking for when staying close to the airport. Amazing staff, great breakfast and very good mattresses!

2026-07-11 • via Nuitee
C
Clifford • couple • us
10
2026-07-11 • via Nuitee
P
Patricia • couple • us
9
Pros:

Everything was great!

Cons:

Food was ok, overpriced

2026-07-11 • via Nuitee
G
GANESH KANIVAPPA • solo_traveller • in
9
Pros:

Cleanliness. Customer service

Cons:

Price to be reduced little

2026-07-11 • via Nuitee
R
Ruaux • couple • ca
9
A great relaxing place to get some sleep before a long flight home. Loved it!
Pros:

Location. Amenities. Staff. Mattress. Large well appointed bathroom. Despite being within the airport grounds - it was quiet

Cons:

Nothing - it was all positive

2026-07-11 • via Nuitee
L
Lynda • couple • au
10
2026-07-11 • via Nuitee
K
Kristine Lauvland • solo_traveller • no
7
2026-07-11 • via Nuitee
A
Angela • couple • au
9
Very convenient stay and easy walking distance to & from terminal
Pros:

Great place for a quick rest before onward travel in London.

Cons:

Nothing

2026-07-11 • via Nuitee
C
Christian • solo_traveller • ch
9
Pros:

Great location, large clean rooms. Stayed here many times and always really happy with the level of quality.

2026-07-10 • via Nuitee
J
janice • couple • au
9
A very comfortable stay for an early flight.
Pros:

Clean, comfortable and easy commute to airport

Cons:

NA

2026-07-10 • via Nuitee
A
ALICIA • solo_traveller • ke
9
2026-07-10 • via Nuitee
N
noy • couple • il
9
2026-07-10 • via Nuitee
M
Marshall • solo_traveller • us
9
Pros:

Good restaurant. Great fitness center. Great staff. Convenient to airport. Appreciated the 3 different types of currency adapter built directly over desk.

Cons:

Connected directly to much cheaper hotel.

2026-07-10 • via Nuitee
M
Meshal • extended_group • kw
8
2026-07-09 • via Nuitee
M
Maria • solo_traveller • us
5
Location is great but disappointed with cleanliness.
Pros:

Location was convenient. Was able to take a train directly to Terminal 4 where hotel is located. Took shuttle for under $10 to Terminal 3 for departing flight.

Cons:

Carpet was very dirty. Wore socks because didn't feel comfortable walking barefoot on it. Dirty water in sink upon arrival. Sink drain wouldn't stay open. Had to pry it up with a spoon and leave the spoon handle lodged in it to get water to drain. Ordered a club sandwich at the bar and had to sign a health waiver to take half of the sandwich back to my room. Strange.

2026-07-09 • via Nuitee
A
Alison • couple • au
10
Perfect place to stay for an early flight - no matter what terminal you’re flying out of
Pros:

Loved everything

2026-07-09 • via Nuitee
J
Janet • couple • au
9
2026-07-09 • via Nuitee
A
Alison • family_with_children • us
10
2026-07-09 • via Nuitee
C
Christa • solo_traveller • us
7
Cons:

My pillow was very lumpy. Shocked for a hotel.

2026-07-09 • via Nuitee