Crowne Plaza London Heathrow T4 by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.6 (6579 reviews)
Terminal 4, Swindon Road , Hillingdon , GB
+44 20 3971 4411

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Great food
Cons:
Cleanliness issues
Temperature control

Categories

Cleanliness
8.72
Some reviews mentioned cleanliness issues, such as cold spots in the room and strong smells.
Service
10
Service was frequently praised, with mentions of friendly and helpful staff.
Location
10
Consistently noted as excellent and convenient for access to Terminal 4.
Room Quality
9.22
Rooms were generally spacious and comfortable, but some reported issues with temperature.
Amenities
9.42
Decent amenities provided, though some function issues were noted.
Value for Money
9.72
Positive feedback regarding the value considering the service and location.
Food and Beverage
9.72
The food quality received a very positive mention.
Overall Experience
10
Many reviews expressed an overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:06

Property Description

Convenience and Comfort at Crowne Plaza London Heathrow T4

Modern Amenities: Enjoy a stay at Crowne Plaza London Heathrow T4, offering free WiFi, air conditioning, and flat-screen TVs in all rooms. The hotel's fitness center and on-site restaurant provide convenience and relaxation during your stay.

Exceptional Services: Benefit from concierge services, room service, and a 24-hour front desk for all your needs. Currency exchange services are also available for guests, ensuring a hassle-free experience.

Prime Location: Situated near London Heathrow Airport, with easy access to Hounslow West and attractions like Osterley Park and Twickenham Stadium. Take advantage of the paid airport shuttle service for a seamless journey.

Experience luxury and convenience at Crowne Plaza London Heathrow T4. Book now for a memorable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

9.6
Based on 6579 reviews
Cleanliness: 8.72
Service: 10
Location: 10
Room Quality: 9.22
Amenities: 9.42
Value for Money: 9.72
Food and Beverage: 9.72
Overall Experience: 10
S
Sally • solo_traveller • kw
8
Recommend to stay and will repeat
Pros:

Front desk Altaf was great help

Cons:

Carpet worn out. Some missing amenities in the room tooth brush and flip flops

2026-10-14 • via Nuitee
R
Russell • solo_traveller • nz
10
2026-10-14 • via Nuitee
V
Vanessa • couple • gb
9
2026-10-14 • via Nuitee
T
Thomas • couple • nz
9
Perfect hotel to exit terminal four
Pros:

This is the best airport hotel that we have stayed in, and it is so convenient to be able to take the express walkway over to terminal four. The hotel is new and luxurious.

2026-10-13 • via Nuitee
E
Elizabeth • couple • au
9
2026-10-13 • via Nuitee
M
Marine • couple • fr
9
2026-10-12 • via Nuitee
T
Tahira • solo_traveller • us
10
2026-10-12 • via Nuitee
P
Peter • solo_traveller • ch
9
Sehr schönes Business Hotel direkt am Flughafen
Pros:

Das Crowne Plaza liegt perfekt beim Terminal 4, nicht weit davon entfernt, wo ich ein Geschäftsmeeting hatte. Das Hotel ist vom Terminal 3 und 4 gut zu Fuss erreichbar, ist modern und angenehm ruhig, so wie man sich ein Business Hotel vorstellt (oder auch für abfliegende/ankommende Gäste). Das Zimmer ist grosszügig, WLAN funktionert problemlos, Frühstück und Abendessen waren ergiebig und lecker.

2026-10-12 • via Nuitee
I
Ian • couple • us
10
I wish we could have stayed longer than we did. Checked in at midnight checked ouy at 7am.
Pros:

Very convenient location for short overnight layover. Room and bathroom were very clean and bed was extremely comfortable. I couldn’t fault the room. Room service at 1am was a delight. Breakfast was outstanding.

Cons:

Nothing.

2026-10-12 • via Nuitee
H
Hil • couple • tr
10
2026-10-12 • via Nuitee
N
NOEL • solo_traveller • qa
10
i will definitely return as i loved the bar and staff called priyanka was very polite
Pros:

the location was strategic as it helps to connect the airport and other parts on london

Cons:

everything was ok

2026-10-11 • via Nuitee
I
Ian • family_with_children • ae
10
Perfect location for an early flight out.
Pros:

Perfect location for easy walk in to the Terminal for our early morning flight. We had interconnecting rooms which was ideal. Friendly check in and porters very helpful in the morning getting our many suitcases in to airport trolleys so we could push them up the corridor into the Terminal

Cons:

All good.

2026-10-11 • via Nuitee
L
Louise • couple • au
10
2026-10-11 • via Nuitee
M
maurice • couple • au
9
comfort staff was helpful
Pros:

the location was as we expected it was close to the terminal and very little walking

Cons:

nothing

2026-10-10 • via Nuitee
H
Helen • solo_traveller • gb
8
Good value, comfortable stay with great breakfast
Pros:

Comfortable rooms and great soundproofing which is important in this location. Very responsive and personable staff. Breakfast was great, broad selection and decent quality. All in all good value.

Cons:

Room service food wasn't great, chips were ok but spring rolls were quite low quality at the price.

2026-10-10 • via Nuitee
L
Lisa • couple • bm
7
2026-10-10 • via Nuitee
R
ROZYRURU • solo_traveller • us
10
Pros:

The room.

Cons:

Shower openness - much water and I need hand towels.

2026-10-10 • via Nuitee
J
John • solo_traveller • gb
10
The staff was friendly and very helpful
Pros:

Ease of access too Terminal 5

2026-10-10 • via Nuitee
B
Belinda Hazvineyi • solo_traveller • us
10
2026-10-10 • via Nuitee
M
Maryam • couple • gb
10
2026-10-10 • via Nuitee