Crowne Plaza London Heathrow T4 by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.6 (5652 reviews)
Terminal 4, Swindon Road , Hillingdon , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Great food
Cons:
Cleanliness issues
Temperature control

Categories

Cleanliness
8.72
Some reviews mentioned cleanliness issues, such as cold spots in the room and strong smells.
Service
10
Service was frequently praised, with mentions of friendly and helpful staff.
Location
10
Consistently noted as excellent and convenient for access to Terminal 4.
Room Quality
9.22
Rooms were generally spacious and comfortable, but some reported issues with temperature.
Amenities
9.42
Decent amenities provided, though some function issues were noted.
Value for Money
9.72
Positive feedback regarding the value considering the service and location.
Food and Beverage
9.72
The food quality received a very positive mention.
Overall Experience
10
Many reviews expressed an overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:06

Property Description

Convenience and Comfort at Crowne Plaza London Heathrow T4

Modern Amenities: Enjoy a stay at Crowne Plaza London Heathrow T4, offering free WiFi, air conditioning, and flat-screen TVs in all rooms. The hotel's fitness center and on-site restaurant provide convenience and relaxation during your stay.

Exceptional Services: Benefit from concierge services, room service, and a 24-hour front desk for all your needs. Currency exchange services are also available for guests, ensuring a hassle-free experience.

Prime Location: Situated near London Heathrow Airport, with easy access to Hounslow West and attractions like Osterley Park and Twickenham Stadium. Take advantage of the paid airport shuttle service for a seamless journey.

Experience luxury and convenience at Crowne Plaza London Heathrow T4. Book now for a memorable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 25 per day.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 12 years old stay for free when using an existing bed.
    Children from 11 years old to 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 5652 reviews
Cleanliness: 8.72
Service: 10
Location: 10
Room Quality: 9.22
Amenities: 9.42
Value for Money: 9.72
Food and Beverage: 9.72
Overall Experience: 10
D
David William • family_with_children • gb
8
Good location, helpful staff
Pros:

Convenient

Cons:

Nothing. Good breakfast and helpful staff

2026-03-07 • via Nuitee
P
Patrick • solo_traveller • ie
5
2026-03-07 • via Nuitee
J
Jacqueline • family_with_children • au
8
2026-03-07 • via Nuitee
B
Bimal • family_with_children • ke
8
Great airport hotel
Pros:

Excellent airport location, walking distance from T4.
Staff was very good and helpful. You can stay few extra hours whilst connecting, by paying GBP. 10 per extra hour which is useful.

Cons:

Restaurants were not busy for dinner but still made us wait for tables.

2026-03-07 • via Nuitee
R
Regiane • couple • gb
9
Great experience
Pros:

Great Service

Cons:

Smells

2026-03-07 • via Nuitee
G
Giovanni • solo_traveller • lu
10
Ottima sosta
Pros:

Pulito , accogliente camere spaziose e ordinate ben silenziose ottima colazione

2026-03-07 • via Nuitee
A
Alison • couple • gb
10
Great stay for an early morning flight
Pros:

Lovely room, friendly staff, biggest bonus is how close it is to check in at Terminal 4. Great value too.

Cons:

Nothing

2026-03-06 • via Nuitee
M
MASAYUKI • solo_traveller • jp
6
Cons:

部屋でWi-Fiが使えない。

2026-03-06 • via Nuitee
E
Elizabeth • couple • gb
9
2026-03-05 • via Nuitee
G
gary • couple • gb
9
2026-03-05 • via Nuitee
M
M Chee • family_with_children • my
8
Fantastic location minutes from T4
Pros:

The cheerful staff: Yola at the breakfast restaurant was an angel!
The spacious room with window
One welcome drink

Cons:

Only one welcome drink, not two when two of us were checking in.

2026-03-05 • via Nuitee
M
michael • solo_traveller • ca
8
2026-03-04 • via Nuitee
E
Elizabeth • couple • gb
9
2026-03-04 • via Nuitee
J
JUE • solo_traveller • au
9
2026-03-04 • via Nuitee
J
John • solo_traveller • gb
9
.
Pros:

.

Cons:

.

2026-03-04 • via Nuitee
J
jose • couple • es
8
Pros:

Ok

Cons:

Ok

2026-03-04 • via Nuitee
C
Catriona • family_with_children • gb
8
Pros:

The staff were so helpful and lovely. They were out of their way to help.

Cons:

Uncomfortable duvets. They are a bit claustrophobic.

2026-03-03 • via Nuitee
A
Antony • solo_traveller • gb
9
A great practical and comfortable option before flying
Pros:

Very near where I needed to be at Heathrow T4 - you can not hear a thing outside , you would not know you were next to busy airport

Cons:

Nothing

2026-03-03 • via Nuitee
P
Patricia • couple • gb
8
Enjoyed my short stay rooms a little tired need upgrading
Pros:

Varied and good

2026-03-03 • via Nuitee
S
Susan • solo_traveller • au
10
2026-03-02 • via Nuitee