Crowne Plaza London Heathrow T4 by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.6 (5652 reviews)
Terminal 4, Swindon Road , Hillingdon , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Great food
Cons:
Cleanliness issues
Temperature control

Categories

Cleanliness
8.72
Some reviews mentioned cleanliness issues, such as cold spots in the room and strong smells.
Service
10
Service was frequently praised, with mentions of friendly and helpful staff.
Location
10
Consistently noted as excellent and convenient for access to Terminal 4.
Room Quality
9.22
Rooms were generally spacious and comfortable, but some reported issues with temperature.
Amenities
9.42
Decent amenities provided, though some function issues were noted.
Value for Money
9.72
Positive feedback regarding the value considering the service and location.
Food and Beverage
9.72
The food quality received a very positive mention.
Overall Experience
10
Many reviews expressed an overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:06

Property Description

Convenience and Comfort at Crowne Plaza London Heathrow T4

Modern Amenities: Enjoy a stay at Crowne Plaza London Heathrow T4, offering free WiFi, air conditioning, and flat-screen TVs in all rooms. The hotel's fitness center and on-site restaurant provide convenience and relaxation during your stay.

Exceptional Services: Benefit from concierge services, room service, and a 24-hour front desk for all your needs. Currency exchange services are also available for guests, ensuring a hassle-free experience.

Prime Location: Situated near London Heathrow Airport, with easy access to Hounslow West and attractions like Osterley Park and Twickenham Stadium. Take advantage of the paid airport shuttle service for a seamless journey.

Experience luxury and convenience at Crowne Plaza London Heathrow T4. Book now for a memorable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 25 per day.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 12 years old stay for free when using an existing bed.
    Children from 11 years old to 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 5652 reviews
Cleanliness: 8.72
Service: 10
Location: 10
Room Quality: 9.22
Amenities: 9.42
Value for Money: 9.72
Food and Beverage: 9.72
Overall Experience: 10
C
Claudia • couple • gb
9
Would definitely recommend !
Pros:

Great for overnight stay !
Lovely welcome 🙏
Delicious Chicken Caesar Salad
And a fab breakfast !

Cons:

Nothing

2026-03-21 • via Nuitee
G
Giovanni • solo_traveller • lu
10
Ottimo hotel
Pros:

Tutto getilezza ospitalità pulizia e cura nei dettagli

Cons:

Niente

2026-03-21 • via Nuitee
M
Malachy • couple • sa
10
2026-03-21 • via Nuitee
T
Tanya • family_with_children • au
10
Convenience
Pros:

Convenient for flights will definitely stay here again for that reason alone.

2026-03-21 • via Nuitee
N
nicola • couple • gb
10
2026-03-20 • via Nuitee
N
Nichole • couple • au
8
Cons:

Terrible WIFI service in the rooms. Only worked well in the restaurants and bar.

2026-03-20 • via Nuitee
M
Michelle • couple • gb
10
2026-03-20 • via Nuitee
M
Margaret • couple • bm
8
2026-03-20 • via Nuitee
K
Kyle • couple • gb
10
2026-03-19 • via Nuitee
A
anna • extended_group • ie
8
2026-03-19 • via Nuitee
J
James • couple • gb
9
A very comfortable hotel with a great location at a reasonable price.
Pros:

Its location to terminal 4.
The Club Floor

Cons:

Nothing, but to be honest, I can’t remember what the restaurant was like?

2026-03-19 • via Nuitee
M
Mohammed • family_with_children • sa
10
Pros:

The room's view

Cons:

Nothing

2026-03-19 • via Nuitee
S
sharon • couple • gb
10
Very clean , great food and quiet
Pros:

The food was good in restaurants
Free shuttle

Cons:

Price

2026-03-19 • via Nuitee
F
Frances • couple • gb
8
Pros:

Location for terminal 4

2026-03-19 • via Nuitee
C
Claire • couple • gb
3
Pros:

Food ok and location

Cons:

No WiFi had to move rooms

2026-03-18 • via Nuitee
J
James • couple • gb
10
Nice relaxing stay before going on holiday no rushing to get to the airport
Pros:

Conveniently located at terminal 4 literally took four minutes to walk to the terminal

2026-03-18 • via Nuitee
T
Tina • couple • im
10
2026-03-17 • via Nuitee
C
Catriona • family_with_children • gb
9
Very pleasant
Pros:

Everything was lovely, staff hugely helpful and supportive during our stay, as we had been delayed by cancelled flights.

Cons:

Nothing of note

2026-03-17 • via Nuitee
J
Julia • couple • gb
8
Perfect location and great food!
Pros:

Ideal location. Walkway direct to Terminal 4. Dinner and breakfast in the Urban Restaurant was great! Would stay here again!

2026-03-17 • via Nuitee
S
Sara • solo_traveller • gb
10
Great location for early T4 flight
Pros:

Location for T4 is brilliant

Cons:

For me was a bit of a walk from reception and wheely cases don’t wheel that well on thick carpet

2026-03-16 • via Nuitee