Holiday Inn Express & Suites St. Louis - Chesterfield by IHG

Hotels
Holiday Inn Express
8.6 (402 reviews)
11 Arnage Boulevard , Chesterfield , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Room maintenance failures

Categories

Cleanliness
7.36
Multiple reviews mentioned issues with cleanliness, including bugs and dirty carpets.
Service
9.33
Generally positive sentiments regarding staff friendliness and service efficiency.
Location
9.37
Strong positive feedback on the hotel location being convenient and accessible.
Room Quality
7.82
Inconsistent experiences with room quality, issues like beds being uncomfortable and maintenance problems.
Amenities
8.85
Positive aspects noted, particularly regarding the pool and breakfast.
Value for Money
8.31
Mixed feelings about value, seen as reasonable but with suggestions for better quality.
Food and Beverage
8.86
General approval of the breakfast offered, indicated as a positive aspect.
Overall Experience
8.93
Overall, guests had a balanced experience, though some issues impacted their satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:13

Property Description

Modern Comfort and Convenience

Located in Chesterfield, the Holiday Inn Express & Suites St. Louis - Chesterfield offers a convenient stay with easy access to nearby attractions like Hollywood Casino and Six Flags Over Mid-America. The 3-star hotel boasts a fitness centre, indoor pool, and complimentary WiFi in all air-conditioned rooms.

Business-Friendly Amenities

Ideal for business travelers, the hotel provides a business centre, fax machine, and photocopier services. Each room is equipped with a flat-screen TV, cable channels, and cozy bed linens, ensuring a comfortable work environment.

Nearby Attractions

Explore St. Louis landmarks such as the Gateway Arch and the St. Louis Zoo, just a short drive away. With the St. Louis Lambert International Airport within reach, book your stay at Holiday Inn Express & Suites St. Louis - Chesterfield for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 11 years old stay for US$0 per person per night when using an existing bed.
    People 17 years old and over stay for US$0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 402 reviews
Cleanliness: 7.36
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.93
S
Steve extended_group us
7
We got by but wasn’t what we paid for or needed!
Pros:

The breakfast was good.

Cons:

When I booked the rooms I wanted but didn’t get type of rooms I paid for! One of the rooms wasn’t a standard king room and the other one didn’t have a roll in shower as needed or even a shower with a bench !!

2026-03-18 via Nuitee
N
Natasha family_with_children us
7
2026-03-05 via Nuitee
D
Denzel family_with_children us
10
2026-02-22 via Nuitee
L
Lisa extended_group us
8
2026-02-12 via Nuitee
D
Darla family_with_children us
6
Pros:

Location.

Cons:

Big stains on carpet. Gross.

2026-01-20 via Nuitee
N
Nancy couple us
8
2026-01-19 via Nuitee
H
Heather family_with_children us
10
Enjoyed our stay
Pros:

Helpful staff and great breakfast options

Cons:

Stains on pillows

2026-01-19 via Nuitee
E
Emily family_with_children us
5
2026-01-19 via Nuitee
J
Jese family_with_children us
9
2026-01-19 via Nuitee
C
Cheryl family_with_children us
10
We arrived late due to our trip but did get some sleep except for noisey kids next door that woke us
Pros:

Breakfast was fantastic

Cons:

I could have saved $60 using my IHG account

2026-01-19 via Nuitee
M
Michael family_with_children us
6
The facility was good, but lacked being cleaned including around the pool.
Pros:

The breakfast was good. There was a good verity of foods.

Cons:

The room was not very clean and needed some lights replaced. It was not vacuumed. There was also towels, linens, and trash left in the hallway. It was almost like someone’s shift ended and left without completing their work. The room was not freshened. Had to go to the front desk to get towels.

2026-01-19 via Nuitee
J
James couple us
10
2025-12-31 via Nuitee
S
Sally family_with_children us
3
Pros:

The pool the breakfast was ok

Cons:

The dead bugs on the furniture..the bed was so itchy and the wifi didnt work.

2025-12-19 via Nuitee
A
Antwanette family_with_children us
9
2025-12-12 via Nuitee
J
Julio Cesar Barros Trindade extended_group br
1
Horrível, não recomendo
Pros:

Os quartos não foram limpos e nem houve troca de toalhas por 3 dias, tive que ir na portaria pedir toalhas, e as usadas ficaram no chão. Existe um problema com o sistema de filtragem da agua pois a impressão que se tem que ao tomar banho o sabonete continua na pele, é como se houvesse óleo na agua. Horrível não volto lá nem de graça.

Cons:

Descrito acima

2025-11-30 via Nuitee
S
Stacy family_with_children us
10
Great
Pros:

Clean and friendly

Cons:

Nothing really

2025-11-29 via Nuitee
S
Sathya family_with_children ca
8
2025-11-28 via Nuitee
B
Barbara couple us
3
Disappointed and will not choose this brand again
Pros:

Easy to find

Cons:

Blinds for windows would not operate
Carpet had mud or something tracked and dried on it. Outlet for coffee did not work

2025-11-21 via Nuitee
J
Julio Cesar Barros Trindade extended_group br
1
Não recomendo e não volto la nem se me pagarem.
Pros:

Cafe da nanhã

Cons:

Limpeza, água não tira o sabão do corpo. Pior banho possível.

2025-11-09 via Nuitee
J
Jose couple us
10
2025-11-03 via Nuitee