Chase Hotel

Hotels
8.6 (995 reviews)
Inkerman Terrace , Whitehaven , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Facilities for disabled guests
Ironing service
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Some rooms need refurbishment
Issues with breakfast service

Categories

Cleanliness
8.18
Generally clean but some rooms show signs of aging and need refurbishment.
Service
8.85
Staff were friendly and helpful, but there were issues during breakfast service.
Location
9.19
Great location, very convenient for town access.
Room Quality
8.14
Rooms are comfortable but some are dated and in need of updates.
Amenities
8.77
Amenities are good but the hotel is slightly outdated in certain areas.
Value for Money
8.83
Reasonably priced for the quality offered.
Food and Beverage
8.18
Breakfast was nice, but evening menu options were limited and some service issues occurred.
Overall Experience
8.65
A generally pleasant stay with great potential if the hotel undergoes some improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:34

Property Description

Georgian Charm and Modern Comfort

Convenient Location: Situated less than 5 miles from the picturesque Lake District, Chase Hotel in Whitehaven offers a tranquil retreat near the marina and harbour.

Relaxation and Dining: Unwind in the landscaped gardens or enjoy a meal at the restaurant. Sip on drinks at the bar or soak up the sun on the terrace.

Comfortable Accommodation: Each room is equipped with modern amenities including a TV with satellite channels and tea/coffee facilities. Wind down in the en suite bathroom with complimentary toiletries.

Experience the charm of Chase Hotel and make your reservation today to enjoy a delightful stay near the stunning Lake District.

Important information:

If you plan to arrive outside reception hours, please inform the property in advance.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 995 reviews
Cleanliness: 8.18
Service: 8.85
Location: 9.19
Room Quality: 8.14
Amenities: 8.77
Value for Money: 8.83
Food and Beverage: 8.18
Overall Experience: 8.65
K
Kathryn • couple • gb
8
Excellent property
Pros:

Hotel was super clean comfy meals were first class and staff could not have been more helpful excellent stay

2026-03-26 • via Nuitee
C
Cliff • solo_traveller • gb
10
Very friendly and accommodating staff.
Pros:

Good location great food comfy bed.

Cons:

Nothing not to like.

2026-03-25 • via Nuitee
D
Doris • couple • gb
9
Pros:

Convenient Location, nice rooms.

Cons:

Everything was great

2026-03-23 • via Nuitee
A
Anthony • couple • gb
9
The friendliness and helpfulness of the staff
Pros:

Staff very friendly and helpful. Room clean warm and quiet. Breakfast was excellent. Good car park and great location for the hotel

Cons:

Room needs modernisation especially the shower

2026-03-22 • via Nuitee
A
Anthony • solo_traveller • gb
9
Met expectations.
Pros:

Staff, breakfast

Cons:

Room had a slight musty smell on arrival opened window to let in fresh air to overcome.

2026-03-22 • via Nuitee
D
David • couple • gb
10
Great stay . Natives really friendly.
Pros:

Spacious room and very comfortable. Good location for a short walk in town. On a bus route if required.

2026-03-20 • via Nuitee
S
Sally • couple • gb
7
2026-03-18 • via Nuitee
M
Martin • solo_traveller • gb
10
2026-03-18 • via Nuitee
P
paul • solo_traveller • gb
10
2026-03-14 • via Nuitee
D
Dale • couple • gb
4
Ok Hotel but location was too far out of town
Pros:

Room was fine, breakfast was very good
Bar has good selection of drinks and cooked meals
location is a bit out of town
Large secure car park

Cons:

The hotel is a bit too far from the town. No Ubers around there and local taxis are hit and miss if you can get one to come that far to fetch you to go into town. We had to walk 20 minutes to town which I suppose is ok in the summer but we stayed there in January.
I did try to book again for a second stay but it wax too expensive so found another place right in town with a sea view which was better and cheaper and next to a Wetherspoons so a bonus really

2026-03-12 • via Nuitee
D
Daniel • solo_traveller • gb
10
Pros:

Location, Parking, beds, facilities.

2026-03-11 • via Nuitee
R
Rochell • couple • gb
10
2026-03-11 • via Nuitee
T
Toby • couple • gb
8
Pros:

Location for the rugby and friendly staff, closer to the harbour, lovely balcony, large carpark. Lovely breakfast.

Cons:

No food Sunday evening, hotel needs a little TLC, looks like that is work in progress.

2026-03-09 • via Nuitee
E
Elizabeth • solo_traveller • gb
6
Cons:

Breakfast was limited

2026-03-07 • via Nuitee
F
Fatih • couple • gb
9
2026-03-07 • via Nuitee
A
Andrew • couple • gb
9
Perfect for Whitehaven visit. Highly recommended.
Pros:

Location, lovely building, plenty space, large doors and rooms. Nice bar area and dinning facilities. Cooked breakfast and other options were very nice. Have to mention the young lady who appeared to be running the place from reception. Very friendly and helpful, going beyond what is expected to make our short stay a smooth running and enjoyable one.

Cons:

Nothing, all good.

2026-03-03 • via Nuitee
A
Andrew • couple • gb
8
2026-03-02 • via Nuitee
K
Kevin • couple • gb
10
Pros:

Comfy warm room with fantastic cooked breakfast

Cons:

Nothing

2026-02-27 • via Nuitee
G
Gary • family_with_children • gb
8
All good would stay again.
Pros:

Lovely staff lovely breakfast great location.

Cons:

Place needs a bit of decorating but it’s an old building so expected.

2026-02-23 • via Nuitee
J
Janet • couple • gb
10
A great hotel with lovely staff
Pros:

The staff were tremendous
The hotel is warm and comfortable. Plenty of parking spaces, and an easy walk into town

2026-02-13 • via Nuitee