Chase Hotel

Hotels
8.6 (1118 reviews)
Inkerman Terrace , Whitehaven , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Some rooms need refurbishment
Issues with breakfast service

Categories

Cleanliness
8.18
Generally clean but some rooms show signs of aging and need refurbishment.
Service
8.85
Staff were friendly and helpful, but there were issues during breakfast service.
Location
9.19
Great location, very convenient for town access.
Room Quality
8.14
Rooms are comfortable but some are dated and in need of updates.
Amenities
8.77
Amenities are good but the hotel is slightly outdated in certain areas.
Value for Money
8.83
Reasonably priced for the quality offered.
Food and Beverage
8.18
Breakfast was nice, but evening menu options were limited and some service issues occurred.
Overall Experience
8.65
A generally pleasant stay with great potential if the hotel undergoes some improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:34

Property Description

Georgian Charm and Modern Comfort

Convenient Location: Situated less than 5 miles from the picturesque Lake District, Chase Hotel in Whitehaven offers a tranquil retreat near the marina and harbour.

Relaxation and Dining: Unwind in the landscaped gardens or enjoy a meal at the restaurant. Sip on drinks at the bar or soak up the sun on the terrace.

Comfortable Accommodation: Each room is equipped with modern amenities including a TV with satellite channels and tea/coffee facilities. Wind down in the en suite bathroom with complimentary toiletries.

Experience the charm of Chase Hotel and make your reservation today to enjoy a delightful stay near the stunning Lake District.

Important information:

If you plan to arrive outside reception hours, please inform the property in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 1118 reviews
Cleanliness: 8.18
Service: 8.85
Location: 9.19
Room Quality: 8.14
Amenities: 8.77
Value for Money: 8.83
Food and Beverage: 8.18
Overall Experience: 8.65
W
William • solo_traveller • gb
8
Lovely staff
Pros:

Staff were fantastic. Very welcoming, helpful and friendly.

Cons:

Hotel currently undertaking refurbishment, but it has to be done sometime!

2026-06-26 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Lovely hotel and great food. Portions were large.
Room was a family room with 1x double bed and 2 x single beds and very nice.

2026-06-24 • via Nuitee
S
Suzanne • solo_traveller • gb
10
A very welcoming and friendly place to stay. Great location a short walk from the town and harbour. I would recommend to
Pros:

Good parking as soon as I arrived, and a really friendly welcome from the lovely girl on reception. As a solo female traveller that was really appreciated.

2026-06-24 • via Nuitee
G
Gary • solo_traveller • gb
8
Pros:

It was under renovation but still Clean and in a great location.

Cons:

Good Breakfast and great Location

2026-06-22 • via Nuitee
J
Jenny • couple • gb
8
Excellent stay and would definitely use this hotel again
Pros:

It was clean and tidy and the grounds were so well cared for. Food was very good and the staff were pleasant and helpful

Cons:

One small criticism was the shower didn’t have a lot of power but not sure that is something that could be rectified

2026-06-21 • via Nuitee
R
Reuben • solo_traveller • gb
7
I’d definitely recommend and return in future. The staff were lovely and the place had so many positive things about it.
Pros:

The property was well located with ample on site free parking. There’s also a bar with a lovely terrace for drinks in the sun once you’ve arrived. The staff were also incredibly bubbly and lovely. The bed was also quite comfortable, and I loved the tall windows in the room - it lets in so much light. Breakfast was a good choice too.

Cons:

The room is perhaps a little dated. However, the entire place looks to be having a renovation and I’d love to see the hotel once it’s finished.

2026-06-21 • via Nuitee
K
Kousemaker • solo_traveller • nl
7
Pros:

De tuin en de recepetieruimte

Cons:

Men was vollop aan het schilderen en verbouwen. De bar was de enige ruimte waar je een beetje kon zitten maar erg ongezellig met muren waar het behang half af was. Bij de receptie kon je het beste zitten. Dat zag er nog enigzibs gezellig uit. De ontbijtruimte ook niet gezellig of mooi.

2026-06-20 • via Nuitee
M
Mark • solo_traveller • gb
7
Pros:

It was ok for one night breakfast was good staff friendly good location

Cons:

Bed mattress to hard for me personally room very dated but you get what you pay for so can't really complain it is what it is

2026-06-18 • via Nuitee
P
Pat • couple • gb
9
2026-06-18 • via Nuitee
A
Anthony • solo_traveller • gb
8
Good stay and value for money
Pros:

Very helpful when I arrived late due to Avanti being behind.

Cons:

Some works going on but nothing major

2026-06-16 • via Nuitee
C
Chris • solo_traveller • au
8
Quiet. Friendly, helpful staff.
Pros:

Quiet location. It’s an older property but it is kept clean. Some
Refurb ongoing but that didn’t
Impact my stay

Cons:

Nothing.

2026-06-16 • via Nuitee
K
Keith • solo_traveller • gb
10
Pros:

The staff were excellent had great food my compliments to the chef i would love to stay again

2026-06-14 • via Nuitee
W
Wolfgang • family_with_children • de
10
Schönes Hotel mit sehr freundlichem Personal.
Pros:

Ein etwas älteres Hotel, aber mit sehr guter Ausstattung und tollem Frühstück. Das Personal war sehr freundlich. Es befindet sich ein sehr großer Parkplatz direkt am Hotel. Wenn wir wieder in der Gegend sind werden wir wieder hier übernachten.

2026-06-14 • via Nuitee
T
Tony • solo_traveller • gb
10
Cons:

Being refurbished so ok

2026-06-13 • via Nuitee
J
Jones • solo_traveller • gb
7
Good value, would have no qualms staying again.
Pros:

Clean, room good standard.

Cons:

Slightly dated but in keeping with the age of the building.

2026-06-13 • via Nuitee
S
Stephen • solo_traveller • gb
8
2026-06-09 • via Nuitee
D
Dave • solo_traveller • gb
7
Pros:

Nice hotel at good price

Cons:

Breakfast minimal choice, no cheese, ham,fruit, yoghurt ?
But maybe priced accordingly ?

2026-06-09 • via Nuitee
D
Darren • solo_traveller • gb
10
2026-06-08 • via Nuitee
C
Colin • couple • gb
6
Comfortable and met expectations.
Pros:

Breakfast was excellent, ordered well done bacon and it was cooked to my perfection. Good choice and pleasant staff working in the breakfast area. Room was clean probably in need of a bit of a refresh but it is a big old building and will be a big job, but not unpleasant as it is.

Cons:

Nothing significant

2026-06-07 • via Nuitee
T
Tracey • extended_group • gb
9
2026-06-07 • via Nuitee