Holiday Inn Resort Zhangjiakou Chongli, an IHG Hotel

Hotels
IHG
7.6 (5 reviews)
No 3 Wanlong Road, Chongli , Zhangjiakou , CN

Facilities

Meeting rooms
Fitness facilities
No single-use plastic straws
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
Ski storage
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Kid-friendly facilities
Helpful staff
Good gym
Cons:
Busy hotel
Crowded breakfast

Categories

Cleanliness
8.5
No specific mentions of cleanliness issues suggest that guests find the hotel to be well-maintained.
Service
8.2
Staff has been described as helpful and kind, except for minor inconveniences related to the breakfast rush.
Location
8
The review does not specifically mention location, implying a standard satisfaction.
Room Quality
8.5
Large rooms with appreciated facilities indicate high satisfaction with room quality.
Amenities
8.5
The kids' facilities and very good gym were highlighted positively, showing guests' appreciation for the amenities.
Value for Money
7.5
With no specific comments on value, it suggests that guests feel the pricing is fair for the services provided.
Food and Beverage
7.5
While breakfast service was mentioned positively, the busy environment indicated some room for improvement.
Overall Experience
8.5
The presence of pros and a positive headline indicates a generally good overall experience among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-31 01:55

Property Description

Ski-in/Ski-out Access and Fitness Center: Experience ultimate convenience with direct access to the slopes and enjoy a workout at the hotel's fitness center.

Dining and Entertainment Options: Indulge in delicious Chinese cuisine at Garden Chinese and unwind with a drink at the bar/lounge after a day on the slopes.

Business and Event Facilities: Host your next event or conference in style with over 8800 square feet of flexible meeting space, along with business center services.

Book now for an unforgettable ski getaway at Holiday Inn Resort Zhangjiakou Chongli, an IHG Hotel.

Important information:

* The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
* No pets and no service animals are allowed at this property.
* Cashless payment methods are available for all transactions.
* This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.6
Based on 5 reviews
Cleanliness: 8.5
Service: 8.2
Location: 8
Room Quality: 8.5
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 8.5
N
Ngai Shing
2
Pros:

房间不清洁。水杯、水煲等用具也有不少明显污渍。房间服务电话要打几次才有人接听。check out时更用了很长时间,一时说要查一查我的房费是否含早餐,一时说是要检查清楚我应该用什么方法支付,前台对check out这个基本程序竟然不能应付自如,服务员态度也很差。这我入住过众多酒店中最差劣的!

2021-12-19 via Nuitee
Y
Yixuan
10
Pros:

酒店服務人員很親切, 但是效率有待加強, 跟前台要了東西都會很久才送來

2021-12-11 via Nuitee
X
Xiaoyan
8
Pros:

房间挺大,宽敞整洁

2019-11-24 via Nuitee
W
Wendi
10
Beautiful lace to stay beside nice ski park.
Pros:

Fantastic. Very nice place. Will come again as it is so beautiful. Easily the nices hotel in this city. Ski park is just a few steps away. However, the staff in the hotel and generally the ski area do not speak English at all. Be prepared to face frustrating ski arrangements as you need to go to various booths for park entry, child insurance, insteuctors and also rentals. And they only seak mandarin. If you do not have wechat pay, be prepared to bring loads of cash as the deposit for equipment rentals àre over 10k RMB. They don't accet a credit cards.

2018-12-25 via Nuitee
V
Verified traveler
8
Pros:

Should add more space for clothes hanging, since it is a ski resort. At least put more hangers in the wardrobe.
Consider to provide massage service in hotel.
Carpark design is really bad.

2018-12-03 via Nuitee