Facilities

Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Picnic area
See all facilities

Review Highlights

Pros:
Clean property
Nice views
Friendly staff
Great location
Cons:
Dirty rooms
Dated facilities
Lack of WiFi in rooms
Difficult access

Categories

Cleanliness
1
Room was incredibly dirty—blood on a chair in the room and hair clippings in the bathroom.
Service
1
Friendly reception staff, though some guests noted shortcomings in assistance with luggage.
Location
1
Great location, ideally placed between Dubrovnik and Cavtat.
Room Quality
1
Rooms are dated; issues include air conditioning and lack of WiFi.
Amenities
1
Some facilities like the dining and pool area need improvements.
Value for Money
1
Good value but with many unmentioned downsides.
Food and Beverage
1
Breakfast and dinner were average, buffet style.
Overall Experience
1
Good stay overall but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:52

Property Description

Relax by the Pool and Garden - Unwind by the outdoor pool or soak in the picturesque views from the garden at Hotel Villas Plat.

Dining and Entertainment - Indulge in delicious meals at the hotel's restaurant, grab a drink at the poolside bar, or satisfy your cravings at the coffee shops/cafes.

Convenience and Comfort - Benefit from amenities such as complimentary Wi-Fi, concierge services, a game room, and more. Feel at home in the well-equipped guestrooms with private balconies and deep soaking bathtubs.

Experience a beachfront getaway at Hotel Villas Plat in Zupa dubrovacka, just minutes away from Mlini Beach. Book now to enjoy a perfect blend of relaxation and adventure.

Important information:

* The seasonal pool will be open from May to October.
* Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Airport code: DBV

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Property follows sanitization practices of Croatian Tourism Association (HUT - Croatia)

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
O
Omer
8
Pros:

Property was nice and clean, the room and the property has an amazing view. Easy to move around, as it is a 20 min drive to old town. The rooms are a bit dated and can be uplifted a bit.

2025-10-06 via Nuitee
R
Rifat
8
Pros:


2025-10-05 via Nuitee
G
Gavin
8
Pros:

Friendly reception staff. Areas in use in good condition apart from dining room that is dated but has a glorious view. Wifi only in communal areas not room. Wake up calls not automated and i did not get mine! I had a car and sp was ideally placed between Dubrovnik and Cavtat. Witjout one o think it may be a little quiet. IGood value eeven n rith nighles. Ibwill go back.

2025-09-30 via Nuitee
M
Matthew
2
Pros:

Staff were great. Be prepared this has a beach party vibe. Played loud music until midnight and my flight was at 6 am. Patio door couldnt close properly so it was extra loud. So many stairs meant access is challenging.

2025-09-29 via Nuitee
B
Breanna partner
8
Pros:

The resort itself was nice and included a pool, beach, dining area and bar. The room was very outdated (shower head was mounted at chest height so if you're tall you had to bend down to use it or hold the shower wand); the cover around the outlet was falling off; no safe in the room; no wifi in the room (only at the lobby and pool). Not much around the resort itself- one restaurant that was booked a week out so we weren't able to try it and you have to Uber or take a ferry into old town. Overall was a good stay but there is definitely ways the hotel can be improved.

2025-09-29 via Nuitee
R
Riley
2
Pros:

The air conditioning in my room didn’t work. The housekeeping came in at 8am both mornings I stayed here, not allowing me to sleep. The room was incredibly dirty—blood on a chair in the room and hair clippings in the bathroom. There was no WiFi available in the rooms either.

2025-09-29 via Nuitee
M
Martins
10
Pros:

A Home Away from Home – Truly Memorable Stay! ⭐⭐⭐⭐⭐

From the moment I arrived at Hotel Villas Plat, I felt genuinely welcomed,like coming home. The atmosphere was peaceful and relaxing, with everything I needed for a perfect getaway.

I was especially grateful for the room upgrade to a beautiful sea view ,waking up to the sound of the waves and the stunning vistas each morning was unforgettable.

A special thank you to Zeyka and Ivona, who went above and beyond during my stay. They were not only incredibly helpful and professional, but also warm, friendly, and full of positive energy. They are true superstars and contributed greatly to making my stay so enjoyable and memorable.

Thanks to their hospitality and the overall wonderful experience, I will definitely be back. Highly recommended for anyone looking for comfort, genuine service, and a touch of home by the sea.

2025-09-22 via Nuitee
R
Rachel family
4
Pros:

Although the description is technically not incorrect this property leaves a lot to be desired. There is no mention of the amount of stairs you have to get your luggage up with even the lowest villa a good 3 flights and our villa was around 8 flights and some were still further up the property. The tv and airconditioner didn't work in our room. Staff were unhelpful, the pool was down another 6 out so flights of stairs and when we got down and wanted a drink everything on the property was cash only (not a big deal but wasn't walking all the steps back to room to get cash and the folder hadnt said). Breakfast and dinner were pretty average but buffet style so you could have a much as you wanted. There was no wifi in the rooms, the pool was slippery inside and out and poorly maintained and the staff stood at the bottom of the steps and pointed to where you had to go. We saw a tour group of around 30 retirees being pointed up the stairs with no help at all.

2025-09-15 via Nuitee
A
Alison
10
Pros:

Loved the location as well as the infinity pool. You are close enough to the city to explore, but for enough away to enjoy the peace. I also loved the walking path to the beach and Italian restaurant down the beach.

2025-09-11 via Nuitee
A
Aryonia
10
Pros:

This was a great place to stay very clean, quiet and well kept. The staff was very attentive towards my needs. They bought my luggage to my room. It was just a wonderful experience from the time I arrive. The front desk woman was very kind and courteous throughout the whole. And although I was traveling alone. I felt safe and secure, the property was amazing to look at just breathtaking. It was unfortunate. I was not able to stay longer. I had to travel back to the states, but I look forward to the moment when I can return and visit again.

2025-09-10 via Nuitee
M
Michael P
2
September vacation
Pros:

My recent stay at Plat Hotel in Dubrovnik, booked through Hotels.com, was deeply disappointing, and I feel compelled to share my experience to warn other travelers. As first-time visitors to Croatia and the beautiful Dubrovnik area, my expectations were high based on the pictures shown on the booking site, but the reality was far from what was advertised.The rooms did not remotely resemble the images on Hotels.com. They were small, outdated, and poorly maintained, with three blocking The beautiful view beds were particularly terrible—hard, uncomfortable mattresses that left us with back and neck pain after each night. During morning cleaning, I glimpsed other rooms, including those with king or queen beds, and the mattress quality appeared consistently poor across the board. It’s clear the hotel hasn’t invested in maintaining or updating its accommodations, which made sleeping a challenge.
One of the most frustrating aspects was the lack of internet access in the rooms. To use Wi-Fi, guests had to go to the reception or common area, I overheard the receptionist tell another guest that the internet is primarily for office use and not intended for guests, which is why it’s only available at the reception and common area. In 2025, reliable in-room Wi-Fi is a standard expectation for guest comfort and communication, making the hotel’s restrictive policy feel outdated and highly inconvenient.The breakfast was another letdown—limited in variety, low in quality

2025-09-10 via Nuitee
P
Patricia
8
Villas Plat
Pros:

Both rooms were clean. The staff was kind and always helpful. The outdoor pool was great. Breakfast was great, except the very few fresh vegetables and the undrinkable coffee. Otherwise everything good and very valuable for the price we paid. Just be aware of the location, the hotel is on the lower part of the mountain which means that the main road is on higher level. We were lucky to have a car. For families i would instead recommend the town Cavtat as a better option.

2025-09-09 via Nuitee
C
Chris family
4
Pros:

What had been a very enjoyable stay at Hotel Villas Plat was spoilt by theft of property from our apartment by hotel cleaning staff. Having read through other reviews I see that this is not an uncommon experience. When reported to Reception the response was to simply check with the cleaning staff whether they were in the room on the date the theft occurred. The response was that they had not been in the room which is completely untrue as the room had been serviced. No further support offered.

2025-09-04 via Nuitee
A
Andrea partner
8
Pros:

We only stayed one night but were very pleasantly surprised with the property. Great friendly service.
Rooms are spacious and pool area is amazing
Would definitely come back for a longer stay next year!

2025-08-21 via Nuitee
J
Juan family_with_children
10
Pros:

Very pretty pool and convenient location. Amazing staff!

2025-08-18 via Nuitee
D
Dennis family
8
Pros:

Location was good but it was outdated.

2025-08-17 via Nuitee
P
Peter
8
Nice Spot to Recharge After a Long Flight
Pros:

Comfortable. Great breakfast. Staff were very attentive. Would benefit from some updates, but overall good value.

2025-08-14 via Nuitee
F
Francesca family
4
Pros:

We arrived late after a long flight, only to be met with unfriendly and unhelpful staff. We were expected to haul our luggage up at least 50 stairs, and when we asked for assistance, our request was refused. The overall atmosphere was far from welcoming. While the food was decent, the property is remote and in serious need of major improvements.

2025-08-13 via Nuitee
A
Anne family
4
Pros:

We had a problem with one of our rooms but the manager was extremely unhelpful. Such a shame as the reception staff were lovely. The buffet breakfast was dreadful.

2025-08-12 via Nuitee
D
Dikson partner
2
Pros:

Run down property there was power cut for over 2 hours and ac stopped working on 2nd day terrible would not recommend

2025-08-11 via Nuitee