Paradisus Grand Cana - All Suites - All Inclusive

Hotels
•
Melia Hotels International
8.2 (261 reviews)
Playas de Bávaro, Punta Cana, La Altagracia, 230001 , Punta Cana , DO
1-809-6885000

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Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
Free beach shuttle
Free beach club on site
Health club
Clubhouse
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful property
Great amenities
Cons:
Food quality
Reservation issues

Categories

Cleanliness
7.45
Several guests commented on the standard of cleanliness regarding the beach and buffet food.
Service
8.95
Most guests praised the staff for their professionalism and helpfulness during their stay.
Location
8.45
Guests enjoyed the resort's location and the activities offered, with highlights mentioned about the entertainment.
Room Quality
8.45
Rooms were described as beautiful, with positive remarks about the property overall.
Amenities
8.45
The pool and water park were standout features according to multiple guests.
Value for Money
7.95
Comments reflected a decent value although there were some concerns about the consistency of food quality.
Food and Beverage
7.45
Multiple reviews mentioned food quality issues, particularly with limited variety and temperature.
Overall Experience
8.45
Guests enjoyed their visits overall, based on positive memories and experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:56

Property Description

Luxurious Spa and Beach Experience
Indulge in massages, body treatments, and relaxing facials at the full-service spa. Enjoy 3 outdoor swimming pools and a private beach for ultimate relaxation and rejuvenation.

All-Inclusive Dining and Beverage Options
Savor mouthwatering meals at 7 restaurants and unwind with a drink at the beach bar or one of the 5 bars/lounges. Guests can enjoy complimentary buffet breakfast daily and all-inclusive rates for a hassle-free dining experience.

Comfortable Accommodations with Premium Amenities
Stay in one of the 432 stylish guestrooms with outdoor private spa tubs and Smart TVs. Experience ultimate comfort on pillowtop beds with premium bedding. Take advantage of complimentary Wi-Fi, cable programming, and other conveniences for a relaxing stay.

Book your stay at Paradisus Grand Cana - All Suites for a luxurious and unforgettable vacation experience.

Important information:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PUJ

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Pets

    Pets allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá)

See all policies

Location

Guest Reviews

8.2
Based on 261 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 8.45
P
Peggy • family_with_children
8
Pros:

Yan-Carlos was nothing short of amazing. And Maribel from the dining area. Love there att.

2025-09-29 • via Nuitee
L
Linda • partner
4
Pros:

The reservation for dinner was horrible. We had a big group and they couldn’t accommodate to us. The food in the buffet was limited and cold most of the time. The hotel was empty and there were no activities for us to do.

2025-09-24 • via Nuitee
A
Aaron Wesley • partner
10
Pros:

This was an excellent trip! The staff were ver professional and hospitable. I could not have asked to stay at a better hotel for my first time in the Dominican Republic. Im definitely looking forward to coming back next year for our anniversary!

2025-09-18 • via Nuitee
T
Teresita • family
10
Pros:

All was fantastic!!! Except the air conditioning that they control and at night get warmer. That for me is terrible

2025-09-16 • via Nuitee
I
Ivan • family
10
Pros:

We loved staying at this property. Will definitely go back in the near future.

2025-09-14 • via Nuitee
M
Maribel F
8
Pros:

Onil was very helpful

2025-09-11 • via Nuitee
C
Chanel • family
10
Pros:

Beautiful property and room. We had great service and an amazing time.

2025-09-10 • via Nuitee
A
Adeola
10
Pros:

A great resort with wonderful staffs

2025-09-08 • via Nuitee
V
Verified traveler
8
Pros:

Over all amazing stay, food was amazing but breakfast can be better. Over all service was great but staff sometimes lack urgency or would just forget about us but would later apologize

2025-09-06 • via Nuitee
S
saranya
10
Pros:

Everything was wonderful. We had Leonardo and johnathan as our concierge and he made sure we had the best experience with our stay. The only issue is the food is the same everyday nothing special about that

2025-09-06 • via Nuitee
N
Nikhil • family_with_children
10
Pros:

We had booked a special birthday trip with the grandparents in May 2025. The resort is special and has a great pool and water park that we felt were not as well advertised as they were standout features of the resort. They had dance shows yes, magic shows and other activities poolside every single night we were there, which everyone really enjoyed. We traveled in a large group ranging from 4 to 74 years old, and everyone had something to do at this place which we liked. The restaurants were varied and all generally very nice, although the concierge level service helped getting reservations as this was a busy time at the property. Our little girl turned 4 and the concierge planned a nice celebration and decorations to make it extra special for her. The only negative I had was the private tour operator they had in the resort Who frankly should be banned as they do not run a professional operation. We were promised something end got something quite different when we booked a boat trip with them, which left a bad taste in the mouth at the end of what would otherwise have been a magical memorable trip for our daughter with her grandparents.

2025-08-30 • via Nuitee
M
Marilyn
10
Pros:

Me and my family also.nephew and his family from new york just spent five days at this resort we totally enjoyed the resort our concierge Andy was 10 out 10 customer service was excellent totally enjoyed our stay except for the food I personally didn't enjoy wide variety but without flavor will probably visit again .

2025-08-30 • via Nuitee
A
Allen
10
Pros:

The resort should arrange pickups from the airport so vistors can avoid harassment by vacation club associates with deals that will cause us not to come back to there resort we booked

2025-08-30 • via Nuitee
V
Victor Manuel • family_with_children
10
Pros:

Everything was great.

2025-08-29 • via Nuitee
A
Alyssa
10
Pros:

Resort was beautiful and the most staff were friendly

2025-08-27 • via Nuitee
R
Ruhi Tabassum • family_with_children
10
Pros:

Beautiful juse beach was full of sea weed

2025-08-27 • via Nuitee
S
Shindia • family
10
Pros:

Where can i start? This place is awsome i was there for 2 weeks and had an amazing time... the staff are friendly EVERYONE IN THIS HOTEL MAKE YOU FEEL AT HOME definitely coming back next year

2025-08-26 • via Nuitee
J
Jody • family
6
Pros:

The facilities were beautiful and the staff was friendly and attentive. Their family concierge service was of no benefit and the process for making reservations at the various specialty restaurants within the facility was almost entirely ineffectual. We tried to get reservations and the specialty restaurants for each night we were there, but were told they could only accommodate half of our group but then the restaurants were half empty. Frustrating.

2025-08-26 • via Nuitee
A
Andrea • family_with_children
10
Pros:

We had a really good time, the place, the food were great and the people are very kind and helpful, they had many activities everyday that make the stay more joyful. It is very good to go with family. We all enjoy the stay.

2025-08-26 • via Nuitee
P
paul • family
10
Pros:

We had a great stay, room was great and clean. Staff were friendly and helpful. Dining options were good, including the buffet. We had family concierge which we were really happy with. Fransua was extremely helpful and went out of his way. If you’re thinking of family concierge, we definitely recommend you ask for him. We recommend Paradisus and we will likely go back one day ourselves.

2025-08-25 • via Nuitee