The Brae Hotel

Hotels
9 (474 reviews)
brae hotel Brae , Brae , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Pets allowed
Fax/photocopying
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Welcoming staff
Comfy bed and pillows
Excellent breakfast
Cons:
Restaurant service was disappointing
Rooms a bit dated

Categories

Cleanliness
8.83
The hotel was very clean.
Service
9.8
Staff were exceptional and went above and beyond.
Location
9.34
Location great for accessing local attractions.
Room Quality
8.29
Rooms were comfortable but a bit dated.
Amenities
8.82
Standard amenities for this hotel tier.
Value for Money
9.28
Good value in right location.
Food and Beverage
8.33
Breakfast was good, but some issues noted with the restaurant service.
Overall Experience
9.3
Overall a pleasant experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:06

Property Description

Welcome to The Brae Hotel, a charming property in Brae featuring a bar for your enjoyment.

Delight in Local Cuisine at Our Restaurant:
Indulge in a culinary journey at our on-site restaurant serving up delectable local cuisine. With options for vegetarians, halal, and vegans, there's something for everyone to savor.

Stay Connected and Park with Ease:
Enjoy the convenience of complimentary WiFi throughout the hotel and make use of our free private parking for a hassle-free stay.

Explore Brae's Surroundings:
Immerse yourself in the beauty of Brae with exciting activities like cycling available for our guests to enjoy. Unwind and make the most of your time in this picturesque location.

Book your stay at The Brae Hotel now and experience a memorable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 474 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
C
Caroline • couple • gb
10
2026-03-21 • via Nuitee
H
Heather • solo_traveller • es
6
Could be better
Pros:

Everything was OK, comfortable enough, not exceptional.

Cons:

I had to give card details as a "security precaution" on booking in. Card was wrongly charged for someone else's meal in the restaurant. Had to open a case with Booking as the hotel didn't get back to me. Very blasé response when they did, and they didn't offer anything in good will, so poor customer service given the misuse of my card.

2026-03-13 • via Nuitee
K
Karl • solo_traveller • gb
9
Pros:

Friendly staff. A great little bar next door. Comfortable bed and really enjoyed the excellent breakfast fry-ups

Cons:

The shower needed some patience and skill, mixing water from adjusting the taps to get to the right temperature

2026-02-26 • via Nuitee
E
Emily • solo_traveller • gb
8
2026-02-24 • via Nuitee
S
silje • couple • no
7
Fint opphold. Heldigge med veret.
Pros:

Ok frokost, lite frukt og pålegg.

2026-01-19 • via Nuitee
J
John • couple • gb
8
All good
Pros:

Good breakfast served by the most charming duo of Curtis and his partner.

Cons:

Was expecting a more traditional establishment.

2026-01-15 • via Nuitee
J
John • couple • gb
8
2025-12-22 • via Nuitee
D
David • solo_traveller • gb
8
2025-11-20 • via Nuitee
P
Peter • couple • gb
8
Good value in right location for us
Pros:

Welcoming staff

2025-10-26 • via Nuitee
S
Stephen • couple • gb
9
Pros:

Excellent quality breakfast Really pleasant staff at breakfast

2025-10-15 • via Nuitee
M
Mathilde L • family_with_children • fr
7
Pros:

Chambre bien équipée, lit confortable et personnel aux petits soins. Le petit déjeuner est très bon !

Cons:

L'hôtel n'a pas de charme et est un peu bruyant (on entend notamment beaucoup le vent)

2025-10-13 • via Nuitee
F
Findlay
10
2 night stay
Pros:

Comfy bed and pillows. Great service from all of the staff. Food was excellent too... Nice evening meal and nice breakfast. All in all very relaxing. Would recommend staying here.

2025-10-09 • via Nuitee
M
Michael • couple • au
9
A very pleasant stay in this rural hotel, located in a fascinating part of Scotland
Pros:

Breakfast was included in the price, and it provided a full buffet and cooked breakfast. Our experience was that the reception and dining room staff were highly customer oriented and even after for 3 short days, we came to feel to be part of their hotel community in that time.

Cons:

Nothing really

2025-10-07 • via Nuitee
R
Reeja • solo_traveller • gb
7
Pros:

Great

Cons:

Nil

2025-10-06 • via Nuitee
M
Martin • solo_traveller • gb
7
2025-10-06 • via Nuitee
B
Brian • solo_traveller • gb
7
Very comfortable, staff amazing food really good, breakfast fantastic, put a steak on the menu ?
Pros:

Staff exceptional, menu a little limited but I get that given the location, would of like to have seen a beef option on the menu.

Breakfast, probably best breakfasts I have had in a hotel ever and Curtis was a star, hang on to him if you can,

Cons:

Dont think there was anything i didn't like other than I would of liked to have seen a steak on the menu.

2025-10-03 • via Nuitee
J
Julie • couple • gb
10
Lovely place to stay and rest when visiting Shetland
Pros:

Location great
Staff super friendly. The guy doing breakfast was even singing 😁

Cons:

No USB ports in room

2025-10-01 • via Nuitee
J
jean • couple • gb
5
Not what we expected, disappointing restaurant. No staff.
Pros:

The hotel was very clean. It’s a large building. Shields on walls very interesting.

Cons:

The venue reminded me of a school, when looking up the buildings it was built to a dormitory’s style to cater for the work force. Corridors were decorated with rough paint which exposed the bricks.
The restaurant was large with a smaller sitting area. The hotels guests contained a large group of people touring by bus alongside couples and workmen working in Shetland.
The tour bus guests appeared to be priority over other guests staying in hotel. We waited nearly 2 hours despite being booked in. We declined to wait and walked to the local coop shop to purchase sandwich’s. The hotel offered a set menu which didn’t have a price.
There appeared to be only 4 staff serving food and drinks to around 60 people. The staff were running from bars and kitchen. Guests names being shouted out to receive chosen dish. We received a table no menu, had to ask, then given set menu. Waited around 1hour and gave up. Girl had forgotten. The staff were run off feet, must have said sorry to ourselves and others at least 15 times. One girl greeted male customers by saying hello gorgeous. This felt very patronising as the average age of the tour guests appeared to be around 70.
Breakfast was ok. One girl serving, clearing plates etc. Again, tour groups taken over restaurant. Girl forgot our tea. Breakfast standard. We were told best breakfast in Shetland. I would dispute that.

2025-09-20 • via Nuitee
A
Allan • solo_traveller • gb
7
2025-09-19 • via Nuitee
J
Johnson • couple • gb
7
Pros:

Position was good. Breakfast staff lovely

Cons:

Bit dated and tired looking

2025-09-17 • via Nuitee