Springhill Suites By Marriott Newark Downtown

Hotels
•
SpringHill Suites
9 (381 reviews)
402 Ogletown Road , Newark , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Clean and comfortable rooms
Convenient location
Cons:
Issues with pool cleanliness
Some noise from outside
Awkward bathroom layout

Categories

Cleanliness
8.25
Some reviews mention issues such as dirty pool and shower; generally acknowledged as clean.
Service
9.75
Consistently praised for being friendly, accommodating, and efficient.
Location
9.25
Conveniently located near shopping and family, with safe surroundings.
Room Quality
9.25
Rooms are reported to be clean, spacious, and comfortable with positive remarks.
Amenities
8.75
Facilities praised, but some issues noted with the gym size and pool cleanliness.
Value for Money
8.25
Some reports of not being worth the price for certain stays.
Food and Beverage
9.25
Breakfast options were frequently mentioned as enjoyable and well-stocked.
Overall Experience
9.25
Overall, guests expressed a high satisfaction level and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 14:56

Property Description

Convenient Location and Nearby Attractions
Experience comfort and convenience at Springhill Suites By Marriott Newark Downtown, just a short walk from Tennis Courts and close to attractions like Patriot Ice Center and the University of Delaware Campus.

Modern Amenities and Business Facilities
Unwind in our air-conditioned rooms, each equipped with a desk, private bathroom, and flat-screen TV. Take advantage of our business center, enjoy a buffet breakfast, and seek travel tips from our friendly reception staff.

Explore the Area
Discover nearby gems such as White Clay Creek State Park, Christiana Mall, and Delaware Park Racetrack and Casino, all within a short distance. With a free shuttle service and proximity to New Castle Airport, your stay with us is made even more convenient.

Book your stay at Springhill Suites By Marriott Newark Downtown for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 381 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
A
Angela • family_with_children • us
10
Clean and exceptional stay!
Pros:

Staff was so nice!

2026-03-16 • via Nuitee
B
Bridget • couple • us
8
2026-03-12 • via Nuitee
W
WayneLisaJones • family_with_children • us
10
Pros:

Greg at the front desk was amazing. Everytime we spoke, whether on the phone or in person, he was professional yet personal.

2026-03-06 • via Nuitee
K
Khouri • family_with_children • us
3
2026-03-05 • via Nuitee
K
Kristen • family_with_children • us
10
2026-03-04 • via Nuitee
J
Joseph • family_with_children • us
7
Pros:

Love the room set-up and bathroom

Cons:

We was there when there was a lot of stuff going on in Newark so it was packed with kids. A lot of running around when we was in our room throughout the night

2026-02-28 • via Nuitee
J
John • couple • us
10
2026-02-22 • via Nuitee
R
Robert • family_with_children • us
10
2026-02-14 • via Nuitee
J
Jamie • couple • us
8
I would most definitely stay here again.
Pros:

Room was very nice, beds were comfortable. Breakfast was really good.

Cons:

The shower head was not the best. Pressure was kind of ok, but the pattern was terrible. Also the tub did not drain efficiently.

2026-01-25 • via Nuitee
C
Chelsea • couple • us
8
2026-01-22 • via Nuitee
I
Ivan • solo_traveller • us
9
2026-01-21 • via Nuitee
G
Geneva • couple • us
9
2026-01-19 • via Nuitee
R
Rachael • solo_traveller • us
10
2026-01-16 • via Nuitee
L
Lisa • family_with_children • us
10
N/A
Pros:

I liked that the rooms are spacious and the rates are very affordable.

Cons:

N/A

2026-01-16 • via Nuitee
P
Penn • solo_traveller • us
10
2026-01-15 • via Nuitee
A
Aja • couple • us
10
2026-01-11 • via Nuitee
S
Sherise • family_with_children • us
10
Pros:

Customer service.

Cons:

I enjoy staying at this hotel.

2026-01-07 • via Nuitee
M
Michael • couple • us
10
2026-01-04 • via Nuitee
M
Milton • couple • us
10
2026-01-02 • via Nuitee
M
Mohamed • family_with_children • ca
10
2026-01-02 • via Nuitee