Diamond Resort Phuket Official Account

Hotels
Independent
8.8 (71 reviews)
106 Soi Cherngtalay 14, Choeng Thale, Phuket, 83110 , Choeng Thale , TH

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Fantastic staff
Excellent location
Cons:
Noise from music
High price for value

Categories

Cleanliness
8.13
While the apartments were deemed spotless, the overall mention of noise from Christmas music suggests some distraction from a tranquil atmosphere.
Service
9.1
The staff were consistently described as friendly, helpful, and attentive, with specific commendation for guest relations.
Location
9.14
The location was praised for its proximity to the beach and shops, making it very convenient for guests.
Room Quality
9.09
Rooms were noted as spacious, clean, and modern, contributing positively to the overall quality of the stay.
Amenities
9.12
The amenities received praise for being well-maintained and suitable for families, with excellent pool and gym facilities.
Value for Money
8.08
The guest felt that the price did not match the quality due to the noise issues, which impacts the perceived value.
Food and Beverage
9.13
Food quality was highly rated, especially the Australian tenderloin and Tropical Pavlova mentioned in the experiences.
Overall Experience
8.6
Overall, the sentiments lean positive with some noted frustrations that slightly diminish the overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:28

Property Description

Discover the perfect blend of comfort and convenience at Diamond Resort Phuket, your ultimate getaway by the ocean.

Recreational Bliss
Unwind in our sparkling outdoor pool or pamper yourself in the sauna. For the fitness enthusiasts, our state-of-the-art fitness center ensures you stay active throughout your stay.

Culinary Delights
Savor delectable local and international cuisine at The Infuse restaurant, complete with a vibrant bar/lounge. Enjoy the convenience of room service during limited hours, or start your day with a delightful continental breakfast, available daily.

Home-Like Comfort
Experience unparalleled comfort in one of our 150 air-conditioned rooms, each featuring a kitchenette, private balcony or patio, and modern amenities like a 49-inch Smart TV. With complimentary Wi-Fi, you'll stay connected while enjoying your tranquil retreat.

Don’t miss your chance to experience Diamond Resort Phuket – book your stay today!

Important information:

  • Pool access available from 7 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8.8
Based on 71 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 9.09
Amenities: 9.12
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 8.6
E
elmo06 Family
10
Diamond quality
Pros:

What a fantastic place. Staff are amazing and the restaurant is so lovely too. We stayed in a 2 bedroom ground floor apartment with direct access to pool. The apartments are spotless and so well equipped. Great location for getting to beach and shops too. Thanks to all the fabulous staff that looked after us.

2026-01-03 via Tripadvisor
D
DaDiesels Family Johannesburg, Greater Johannesburg, Gauteng
10
A spectacular family getaway
Pros:

We had a fantastic family stay and really enjoyed our time here. The location is excellent, with easy access to nearby areas, and the shuttle service was very useful and reliable. The facilities are well maintained and ideal for a family holiday, offering everything we needed for a comfortable stay. The staff were attentive, friendly, and consistently helpful. A special mention goes to Nan, the Guest Relations Manager, who went well above and beyond to ensure our stay was smooth and memorable. Her dedication and personal touch truly stood out. Overall, a great property that we would happily recommend and return to.

2026-01-01 via Tripadvisor
H
Happiness51439309286 Family Frankfurt, Hesse
2
Christmas Musik goes on the whole day in and out - Price to high for quality of living and service
Pros:

I think don't book I can tecommend to book this hotel. Price don't match quality of service and living. The whole day in and out you hear these load Christmas songs and they go on forever. You hear the music everyhere in the hotel. If you kindly ask at the reception that they put the music donwn - little reaction .

I go on vacation to have my peace and to be able to relax and read a book on the balcony. Difficult to do this if you have load music everythere and it goes on forever.

So for me price is not offering quality what one expect from such a hotel. Since I travel a lot I can judge. -

2025-12-08 via Tripadvisor
S
simonfA458OB Solo travel
10
Awesome
Pros:

Amazing experience at Diamond Resort Phuket! The rooms are spacious, clean, and modern, with everything you need for a comfortable stay. The staff are incredibly friendly and helpful, and the location near Bangtao Beach is perfect — peaceful, yet close to restaurants and shops. The pool area and gym are excellent too. Definitely a 5-star stay!

2025-11-12 via Tripadvisor
R
Rend9991 Friends getaway Skipton, North Yorkshire, England
10
First class!
Pros:

My friends and I shared a magnificent 2 bedroom suite! It was so bright and spacious and incredibly well equipped with laundry room, full state of the art kitchen! Lunch and dinner were super! I cannot praise the hotel and the staff enough! I can highly recommend! Whilst I didn’t go in the pool it is very inviting

2025-09-15 via Tripadvisor
1
172helenr Couples Mount Coolum, Coolum Beach, Sunshine Coast, Queensland
10
Well worth it!
Pros:

This resort is suitable for all ages. The pool is lovely and long with plenty of sun beds around, although mostly shaded due to the buildings.
The staff were very welcoming and helpful, especially Ome, and also the reception staff. In general all of them could not do enough for you.
Breakfasts had a wide variety to choose from daily and we ate in the restaurant a few evenings where the food was excellent but we particularly enjoyed the Australian tenderloin.
If you have room/chance to try a dessert, the Tropical Pavlova was absolutely amazing!
The resort offers regular transport to and from the beach and shops which is easily booked via the resort’s App.

2025-08-10 via Tripadvisor
N
natchap0nj Couples Bangkok
10
พักผ่อนอย่างเหนือระดับ ที่พักสไตล์โมเดิร์นใจกลางหาดบางเทา 🌴
Pros:

พักผ่อนอย่างเหนือระดับ ที่พักสไตล์โมเดิร์นใจกลางหาดบางเทา 🌴

✨✨Diamond Resort Phuket ✨

หากคุณกำลังมองหาโรงแรมในภูเก็ตที่ผสมผสานความสะดวกสบายเข้ากับบรรยากาศเงียบสงบใกล้ทะเล “Diamond Resort Phuket” คือคำตอบ! โรงแรมระดับ 4 ดาว ตั้งอยู่ใกล้หาดบางเทา ใช้เวลาเดินเพียงไม่กี่นาทีถึงชายหาด และใกล้จุดท่องเที่ยวชื่อดังอย่าง Boat Avenue และ Porto de Phuket

🛏️ ห้องพักหลากหลาย รองรับทุกไลฟ์สไตล์
• Deluxe Suite Double (33 ตร.ม.) ห้องพักขนาดกะทัดรัดพร้อม 1 ห้องนอน 1 ห้องน้ำ สำหรับ 2 ท่าน
• Exclusive Two Bedroom Penthouse (228 ตร.ม.) ห้องพักขนาดใหญ่ 3 ห้องนอน 3 ห้องน้ำ พร้อมห้องนั่งเล่นกว้าง และระเบียงส่วนตัว เหมาะสำหรับครอบครัวหรือกลุ่มเพื่อน 4-6 ท่าน

🍳 ความพิเศษของ Diamond Resort Phuket
ทุกห้องมาพร้อม ครัวส่วนตัว ที่สามารถประกอบอาหารได้เอง พร้อมไมโครเวฟ เครื่องปิ้งขนมปัง และอุปกรณ์ครัวครบครัน

🏊‍♂️ สิ่งอำนวยความสะดวกจัดเต็ม
• สระว่ายน้ำขนาดใหญ่ 50 เมตร และสระเด็ก
• ฟิตเนสครบครัน ซาวน่า ห้องอาหาร “Infuse” ให้บริการทุกวัน
• บริการรถรับส่งฟรี ไป-กลับหาดบางเทา และโซน Boat Avenue, Porto de Phuket (จองล่วงหน้าเพียง 30 นาที)

🎯 สถานที่ท่องเที่ยวใกล้เคียง
• หาดบางเทา เพียง 700 เมตร
• Boat Avenue และ Porto de Phuket เพียง 1 กม.
• Fun Friday Night Market (ตลาดนัดกลางคืนเฉพาะวันศุกร์)

🥂Carpe Diem Beach Club - Phuket บาร์และร้านอาหารริมทะเล พร้อมโชว์สุดอลังการ ให้บริการอาหารและเครื่องดื่มสไตล์ Mexican มีรถรับ-ส่ง จากทางโรงแรมให้ด้วยนะคะ

📍 รีสอร์ทเงียบสงบ เหมาะสำหรับการพักผ่อนทั้งแบบคู่รัก กลุ่มเพื่อน หรือครอบครัว
ขอแนะนำเลยค่ะ

#คะแนนเต็มสิบ #Kanantemsib #DiamondResortPhuket #ภูเก็ต
#บางเทา #ที่พักภูเก็ต #เที่ยวภูเก็ต #พูลวิลล่า #Phukethotel #รีสอร์ทภูเก็ต
#CarpeDemBeacdClubPhuket #BeachBar #BeachBarPhuket

2025-06-19 via Tripadvisor
P
paulwI5863UK Couples
10
First visit to Thailand
Pros:

This was our first visit to Thailand,so didn't know what to expect.
This place is fantastic and I can't understand the negative reviews. Staff are attentive and very friendly, never had any issues. Yeah it's a little out the way but 10 mins walk and your on a main strip, all the fun of Thai traffic thrown in for free. If you don't fancy that the hotel runs a free shuttle bus to both the local shops and beach. You can choose when you go and what time you go back. Watching the sunset from the beach was something else.
The room was ideal for us, with a small lounge, bed room and kitchen. Not that we used the latter as food out here is very cheap to reasonable.
Thank you to all the hotel staff and restaurant staff (front and back of house) for our amazing stay.

2025-06-15 via Tripadvisor
N
nataliesheff Family
10
Great hotel, would return. Thanks for an unforgettable holiday
Pros:

Great hotel, would return. Stayed for 12 nights breakfast included with a family of 7. We had 2 rooms, one was a 2 bedroom, I expected it to be larger but we managed, the beds were good size, comfortable and good Aircon in each room. The room were cleaned daily we had to ask for clean bedding one day as they had just re made bed with dirty bedding. They rectified straight away. The cleaning company seemed to be an external company not part of hotel.
We ate lunch and dinner in the restaurant regularly, the staff were very friendly and attentive we will miss taew in particular. Food was lovely don't know how anyone can leave bad reviews. More expensive than local places obviously, the cafe next to hotel did very nice coffee and Thai tea for cheap. The reception staff and security also very friendly and the kids had banter with most. The location is not super close to much but you can walk or get shuttle bus for free. Breakfast buffet was lovely , more or less the same each day but enough choice not to get bored for 12 days.
The pool was massive, loads of palm trees each side so you didn't get much sun but we wasn't bothered as it was so warm. We came during wet season so it wasn't really busy, people seemed to stay short term. I used the gym a lot here, it's small but better than nothing. There was a singer most nights and that's the only entertainment but we didn't expect any.
Very small play area for kids. Kids menu in restaurant and enough choices for me being veggie

2025-06-15 via Tripadvisor
6
669muazzama Business
2
Worst experience
Pros:

This was by far the most pathetic stay I’ve ever had. Only a couple of staff members were even remotely welcoming, the rest acted as if they couldn’t care less. Compared to a hotel like Royal Cliff Grand Pattaya, this place deserves 0 stars. The service was absolutely nonexistent.

At checkout, I accidentally left some items in the room. Instead of doing the bare minimum and bringing them down, they told me to go get them myself while my taxi was waiting outside and I had luggage in hand! And guess what? Their bellboy was already inside the room and could’ve easily handled it. Unbelievable!

On top of that, they charged me 4500 Baht for just two nights more expensive than Diamond Cliff Resort and Spa, and for what? Absolutely not worth it. Complete waste of money and a total disappointment.

2025-06-01 via Tripadvisor
R
Robert partner
4
Pros:

Construction all around the facility. Heavy trucks coming and going on the dangerous narrow road all day long. No good restaurant choices nearby. Tiny balcony. No Thai themed art or photos. Finished the stay with the front desk saying a hand towel was missing. It wasn’t! Bad experience… will not go back….

2025-05-30 via Nuitee
T
towniegirlie Couples Auchterarder, Perth and Kinross, Scotland
8
Location not what we expected.
Pros:

We were disappointed by the location as not much close by. There is a small snack bar and currency exchange virtually next door but not much else. The hotel does run a shuttle bus to local shops and bars at Boat Avenue which is about 10 minute walk away. It also runs a shuttle to the beach, a similar 10 minute walk. You need to book your journey and make sure you book your return trip.
The breakfast had good choices. We only ate once in the evening at the restaurant and the food was not great. We had a pizza and a calzone and left most of these as the dough on neither was properly cooked and both lacked seasoning. Our room was a Deluxe Suite Room which was a reasonable size with a small balcony overlooking the car park. You couldn’t comfortably sit out there due to the heat from the air conditioning unit. The bed was small but comfortable. You could use your Netflix login on the Smart TV. There was a couch to sit on in front of TV. Good sized fridge for water and beers. Some basic dishes provided in kitchen area. Room was clean. The pool area is small and shaded by the buildings, trees and foliage and there are few sun beds. We did not use the pool. We booked as part of a package but felt the hotel offered good value overall.

2025-05-26 via Tripadvisor
C
C7344UCkellyg Couples
6
2nd leg of trip
Pros:

Coming from a beach hotel in krabi to here was a bit of a disappointment, the hotel is situated in an area that will probably in 10 years be vibrant and buzzing. There is currently a lot of construction happening around the hotel,

Rooms are compact but nice and clean and have everything you may need. We did not really have a view, if anything from our room just basically a construction site. Air conditioning was very noisy internally and externally. I would ask for a pool side view if you choose to stay here. The balcony was cramped with the air con taking up a lot of space and there was no drying rail to hang clothes.

Stayed bed and breakfast, the breakfast buffet had plenty of choice and something for everyone. Had a meal here which was unsatisfactory, not as described in the menu and under cooked.

Hotel offers a free shuttle service which is really a god send, which you need to book in advance there and back. The shuttle will take you down to the beach, which is the safest route as there are no paths to walk down to it. The shuttle will also take you to boat avenue where there are bars, restaurants and shops a plenty. This area appears to be up and coming and the place to really go, whilst staying here.

Staff pleasant and helpful and could not fault.

2025-05-23 via Tripadvisor
I
Ilikerainbows Family London, England
8
Not ‘family friendly’ due to security guards attitude towards children
Pros:

When we come to Phuket this is our regular stop over. We usually book through air bnb so can’t comment on the services like check in ect. Only about the resort itself.
The location is great (short drive to Bang Tao beach) and everything you could need is nearby. The kids love the pool and although it gets a bit cold they can spend hours in there. The water is always cleaned to a very high standard and the surrounding areas are immaculate.
The showers/ toilets by the pool are smelly but it doesn’t matter really because you can just shower in your room. The sauna is usually turned off and the gym is a bit out dated.
The staff are generally very kind and the security guard at the entrance is always happy.
My only BIG issue with this place is some of the security guards. They are so quick to tell children off around the pool for just being children.
My daughter learned to swim on holiday and was so excited when she swam across the pool, she laughed and shouted ‘Horay’ and the security guard told her to ‘shhhh’. 🫤😒
If the resort is going to claim to be ‘family friendly’ you cannot have people telling the kids off for being happy in the middle of the day. 🤷🏽‍♀️

2025-04-23 via Tripadvisor
C
Charlie-Beaumont Solo travel
10
Very good.
Pros:

Second stay at the Diamond Resort, very well received by the staff of the departments.

Mr. Haenggi, the director shows a very nice remarkable social proximity with customers, always pleasant to ask if everything goes well as well as the director of relations with customers and the famous Mme Suttida Nahka, impeccable.

-Proximity to the hotel: 10/10
-Direction: 10/10
-Safety: 10/10
-Baggivers: 10/10
-Reception: 10/10
-Breakfast: 10/10
-Maid: 20/20 !!!
-Technic Staff :10/10
-Gardeners: 20/20 !!!!

Regarding the catering center, there are good potentials, but more fresh dishes in accordance with the hot climate would be welcome while obviously respecting the chef's card where there are good things to eat 10/10

I encourage potential customers to try Diamond which is strategically well placed 2 minutes from the sea and shops.

A hotel also where we sleep in peace is already 50% satisfaction and this is the case for the Diamond Resort.

No problem with Diamond but that solutions

Best Regards.

M.BEAUMONT 🇨🇵

2025-04-16 via Tripadvisor
C
Carlos
6
Pros:

Rooms are very small, the design of the floor plan is very bad.

2025-03-04 via Nuitee
M
Michael friends
10
Pros:

Great staff

2025-03-01 via Nuitee
P
Paul family
10
Pros:

Ton was a joy to work with and he scheduled a tour with Elephants, going on a boat to see the islands (and kayak) and we took his tour of the old town.

2025-02-25 via Nuitee
C
Cruiser67175405122 Family
10
Brilliant stay
Pros:

Brilliant hotel, very clean staff super polite & friendly, Ton is so lovely & the guy on the gate & the shuttle driver! Bed was really comfy, shower was great, super close to the beach and they offer shuttle for free from 8:00am to 9:30pm which is very handy!

2025-01-14 via Tripadvisor
2
296mabsh Family
10
Lovely hotel in a central location
Pros:

Returned after spending the Christmas and New Year at this hotel. A thoroughly enjoyable experience from the start to finish. The staff are extremely polite and helpful, they will go out of their way to provide the necessary information etc. Have to mention Nook who spent lots of time explaining what and how we may want to approach certain excursions etc or go to certain locations. He always did this with a smile.
The rooms are a little smaller than what they look like on the pictures but overall very comfortable and clean.
There is a daily shuttle bus to the bangtao beach and to boat avenue. Where you can walk across the road from boat avenue to port phuket etc. It would be better if this continued to maybe a little later as last bus is 9pm.
The infusion restaurant is not very big but always had spaces and the breakfast buffet is very very good. There is a small cafe / restaurant literally outside the hotel which is great value for money.
I really can't fault the hotel or its location. Would definitely return.

2025-01-08 via Tripadvisor