Hotel Metrópolis

Hotels
7.9 (1825 reviews)
Rua Bernardino de Campos, 3428 , Sao Jose do Rio Preto , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Old facilities
Limited breakfast options

Categories

Cleanliness
6.9
Several mentions of cleanliness issues, such as dirty air conditioning and limited cleaning schedules.
Service
8.9
The staff is frequently praised for their attention and helpfulness.
Location
8.9
Location received positive feedback, being convenient and close to restaurants.
Room Quality
7.4
While some rooms are comfortable, issues with old facilities and lack of heating were noted.
Amenities
7.4
Amenities are generally seen as satisfactory but lacking in some areas, such as coffee options.
Value for Money
8.4
Many consider it a good value despite the criticisms, especially regarding budget accommodation.
Food and Beverage
6.9
Mixed reviews on breakfast quality and dining options.
Overall Experience
8.4
Overall, guests felt their experience met expectations, although there were notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:11

Property Description

Convenient Location
Located in Sao Jose do Rio Preto, Hotel Metrópolis is just a stone's throw away from Shopping Plaza Avenue, making it a perfect choice for avid shoppers and leisure travelers alike.

Comfortable Accommodation
With a variety of non-smoking rooms and family rooms, guests can enjoy a comfortable stay at this 3-star hotel. The free WiFi throughout the property ensures guests stay connected during their visit.

Amenities Galore
From free private parking and a business centre to 24-hour front desk assistance, Hotel Metrópolis caters to the needs of every guest, whether traveling for business or leisure.

Ready to experience comfort and convenience in Sao Jose do Rio Preto? Book your stay at Hotel Metrópolis now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 1825 reviews
Cleanliness: 6.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 6.9
Overall Experience: 8.4
K
Kathelin • solo_traveller • br
1
Pros:

Pressão do chuveiro

Cons:

Educação dos colaboradores precária
Falta de Bom relacionamento com o cliente
Hóspedes barulhentos

2026-05-17 • via Nuitee
F
Freitas • solo_traveller • br
8
Excelente custo benefício
Pros:

Espaço e ter opções de consumo no quarto

Cons:

Faltou pão de queijo no café

2026-05-16 • via Nuitee
G
Guille • solo_traveller • br
10
2026-05-16 • via Nuitee
R
Rodrigo de Santana • solo_traveller • br
9
Ótimo
Pros:

Café da manhã sempre bom
Locacalização

Cons:

Desta vez, apenas a algazarra no refeitório do café da manhã. Seria bom colocar umas plaquinhas de SILÊNCIO ou CONVERSE BAIXO, tinha um grupo aos berros falando tanto palavrão e com crianças no local. Não respeitavam nada e ninguém.

2026-05-15 • via Nuitee
L
Luis Eduardo • couple • br
10
Pros:

Ótimo atendimento do Luiz e de todos os colaboradores

2026-05-12 • via Nuitee
K
Kelson • solo_traveller • br
1
Pros:

Nada

Cons:

Tudo

2026-05-11 • via Nuitee
G
Glaucio • solo_traveller • br
7
2026-05-11 • via Nuitee
J
Julio • solo_traveller • br
10
Pros:

Funcionários muito prestativos e ambientes bem limpos. Café da manhã muito gostoso

Cons:

A cama de casal, muito macia. Estou acostumado com camas mais densas

2026-05-11 • via Nuitee
V
Vanessa Regina • solo_traveller • br
7
2026-05-10 • via Nuitee
E
Eder • solo_traveller • br
10
2026-05-09 • via Nuitee
A
Alexandre • extended_group • br
8
Excelente custo benefício
Pros:

Localização e preço

Cons:

Gostamos de tudo

2026-05-09 • via Nuitee
A
Alexandre • couple • br
8
2026-05-09 • via Nuitee
S
Silva • solo_traveller • br
8
2026-05-09 • via Nuitee
R
Ronaldo • solo_traveller • br
8
Pros:

Um bom café da manha, funcionários atenciosos e educados e limpeza impecável do quarto.

Cons:

Wi-FI fraco, com o sinal caindo toda hora

2026-05-08 • via Nuitee
R
RENATO • solo_traveller • br
9
Muito bom!
Pros:

Quarto limpo!

Cons:

Acho travesseiro muito fino.

2026-05-07 • via Nuitee
S
Sergio Demonte • solo_traveller • br
3
Pros:

Localização é boa, perto de tudo.

Cons:

Instalações precisam de uma reforma urgente. Vi o hotel por fotos, se pudesse teria cancelado a reserva e ido para outro. O cheiro no quarto estava insuportável, várias coisinhas quebradas no quarto... pela diferença de preço para outros concorrentes, para mim não valeu a pena.

2026-05-06 • via Nuitee
F
Fabio • family_with_children • br
7
2026-05-05 • via Nuitee
R
Rodrigo Marchezoni • solo_traveller • br
7
Cons:

Café da manhã pouco variado, e área do café da manhã pequena para quando o Hotel está cheio.

2026-05-05 • via Nuitee
T
Tatianne • solo_traveller • br
9
Visita rápida a São José do Rio Preto
Pros:

Ótima localização.

Cons:

N/A

2026-05-05 • via Nuitee
J
Jose Alberto • couple • br
8
2026-05-04 • via Nuitee