Laluna Hoi An Riverside Hotel & Spa

Hotels
9.8 (3238 reviews)
12 Nguyen Du , Hoi An , vn

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Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Gym equipment issues

Categories

Cleanliness
10
Many reviews praised the hotel's cleanliness and maintenance.
Service
9.99
Highlighting exceptional service provided by staff, particularly Ms. Tina and Mr. Chau.
Location
10
Described as perfectly located within walking distance to the center.
Room Quality
9.71
Rooms were reported as clean, spacious, and comfortable.
Amenities
9.74
The breakfast was noted as having a lot of tasty options, though some mentioned gym issues.
Value for Money
9.7
Generally considered a good deal for what was offered despite some doubts in one review.
Food and Beverage
9.28
No specific food-related complaints, and breakfast received praise.
Overall Experience
10
Overall satisfaction expressed, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:43

Property Description

Luxurious Accommodation
Laluna Hoi An Riverside Hotel & Spa offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for all guests. From a flat-screen TV to a safety deposit box, every room is equipped with convenience in mind.

Relaxation and Recreation
Indulge in the outdoor swimming pool, fitness centre, and garden, providing the perfect setting for relaxation. Guests can also explore the area with complimentary bikes or opt for a car hire to venture further.

Convenient Services
Enjoy a delectable buffet breakfast each morning and take advantage of services like room service, airport transfers, and free WiFi. The 24-hour front desk and shared lounge cater to every guest's needs seamlessly.

Book your stay at Laluna Hoi An Riverside Hotel & Spa for a luxurious and rejuvenating experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 750,000 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 750,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 3238 reviews
Cleanliness: 10
Service: 9.99
Location: 10
Room Quality: 9.71
Amenities: 9.74
Value for Money: 9.7
Food and Beverage: 9.28
Overall Experience: 10
B
Bernadette • couple • au
10
Amazing.
Pros:

Great staff, breakfast was amazing!

Cons:

Nothing!

2026-05-30 • via Nuitee
K
Khaled Megahed • family_with_children • eg
10
Pros:

The staff are friendly and very helpful and kind and the room was amazing

Cons:

Nothing

2026-05-30 • via Nuitee
S
SUMIKA • extended_group • jp
10
2026-05-30 • via Nuitee
5
524duq • Family • San Francisco, California
10
We’ll be back, Laluna!
Pros:

As stated, “I’ll be back”, in my 2018 reviewed, I booked La Luna so my family can experience the charm of this lovely place. We booked two connecting rooms with a river view and balcony. It’s still as charming as ever. The staff are still friendly, cheerful and attentive. The facilities are well maintained, clean and comfortable. My family look forward to daily early morning breakfast. We love the Vietnamese spread, everything is so so tasty. We love their Pho, Mi Quang, Banh Xeo and more.

It’s also at a great location, close to ancient town and shops. We will be back!!

2026-05-29 • via Tripadvisor
S
Sato • solo_traveller • jp
8
良いホテルです
Pros:

ロケーションが良い、旧市街地西端に有り騒がしくない。レセプションのタオさんとても親切でした。

Cons:

プールが小さい、自転車整備状態が良くない、ロビーにエアコンが無いのが辛い

2026-05-29 • via Nuitee
B
Berkay • solo_traveller • tr
10
Çalışanlar İyi , Super Temiz, Merkezi
Pros:

Staff and city center

2026-05-29 • via Nuitee
G
Gaurav • solo_traveller • in
9
Pros:

The stay was very pleasant nothing to complain about. Hotel staff were very friendly especially Tina & Chau, they were amazing and made sure we were looked after well. The hotel location is also very convenient as it is close to the Old Town and right on the canal. Pool is well shaded so it makes it very inviting.

2026-05-28 • via Nuitee
M
Millard • solo_traveller • au
9
2026-05-28 • via Nuitee
P
PEOY KIAN • solo_traveller • sg
10
2026-05-28 • via Nuitee
N
Nica • couple • au
10
Best stay in Hoi An
Pros:

Mr Chau was amazing he took very good care of us while in Hoi An. He had amazing recommendations and even gave us a gift when we were checking out. The property was located only a 6min walk from the Old Town and the night markets. They also organised our coconut boat tour very seamlessly. We had a peaceful stay yet very close to the main attractions. The room was very spacious and beautiful. Will definitely be back here again!

Cons:

Absolutely nothing because everything was perfect

2026-05-27 • via Nuitee
R
rikiana • solo_traveller • au
8
Pros:

Nice and central to market. Room was clean and spacious. I left something behind and they held onto it for me till I came back.

2026-05-27 • via Nuitee
M
MW • couple • au
7
2026-05-27 • via Nuitee
A
Anthony • solo_traveller • au
10
Pros:

Excellent clean room, fantastic buffet breakfast, and staff friendly and helpful. Fully recommend.

2026-05-26 • via Nuitee
J
Jamie • couple • gb
10
Loved it
Pros:

Great place, staff brillant. Perfect stay

2026-05-26 • via Nuitee
T
Thanh • solo_traveller • au
10
Pros:

Good location and clean
The manager Vu friendly and take good care for the guests.
Little gifts he gave so nice though

2026-05-26 • via Nuitee
J
Jesus • couple • fr
8
Good place to stay!
Pros:

It was a nice experience, close to the old town, staff really nice and helpful, breakfast quite complete and tasty.

2026-05-26 • via Nuitee
V
Vincent • couple • be
10
Pros:

Everything was perfect! Thank you Chau to take care of us!

Cons:

Nothing.

2026-05-24 • via Nuitee
M
Martin • solo_traveller • de
10
Pros:

Gute Lage, gutes Hotel

Cons:

Nichts

2026-05-24 • via Nuitee
S
Siebren • solo_traveller • lk
10
2026-05-24 • via Nuitee
K
Kazuko • couple • jp
10
ゆっくり過ごせるホテルです
Pros:

旧市街地やホイアン市場にも近く、日中一度ホテルに戻りシャワーを浴びたり休憩するのに便利でした。
夜に夜市などに出かけるのも苦にならない立地でした。
今回は親友との二人旅でファミリーコネクティングルームに宿泊したのですが、浴室も２つあってお部屋も広々としていたので、同時にシャワーも浴びれてゆっくり休む事が出来たので良かったです。
個人的にはシャワーが固定式と可動式の2つがあったのもありがたかったです。

フロントオフィスマネージャーのCHAUさん初めスタッフの方はとても親切なので、何でも相談しやすく助かりました。

Cons:

特にありません。

2026-05-23 • via Nuitee