Hotel Hillarys Shinsaibashi

Hotels
•
Independent
8.8 (129 reviews)
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083 , Osaka , JP
81-6-62818000

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Braille or raised signage
Couples/private dining

Review Highlights

Pros:
Excellent location near shopping
Friendly and attentive staff
Cons:
Issues with cleanliness
Noise from the street

Categories

Cleanliness
7.94
Several reviews mention cleanliness positively; however, there was an incident of uncleanliness with a used towel left on the bed.
Service
9.41
Most reviews praise the staff for being attentive and kind.
Location
9.45
The location is frequently mentioned as convenient for shopping and close to various attractions.
Room Quality
8.4
Rooms are generally clean and comfortable, but some comments indicate they are small.
Amenities
8.93
Amenities like hot spas and vending machines are noted as positives, although some guests wanted more availability.
Value for Money
8.39
Overall value is perceived as good; however, some guests wished for more amenities without extra costs.
Food and Beverage
8.94
Breakfast is generally well-received, although some guests felt that coffee availability could be improved.
Overall Experience
8.91
Overall, guests enjoyed their stay and appreciated the affordability and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:50

Property Description

Experience the perfect blend of comfort and convenience at Hotel Hillarys Shinsaibashi, where your Osaka adventure begins.

Unmatched Location
Nestled in the heart of Osaka, our hotel places you just moments away from iconic attractions like the Dotonbori Glico Sign and the bustling Namba Grand Kagetsu Theater, making it ideal for both sightseeing and entertainment.

Modern Amenities
Stay connected with complimentary wireless internet access and enjoy the comfort of our 225 guest rooms featuring LCD televisions and deep soaking bathtubs. Our daily housekeeping ensures you can relax in a pristine environment at all times.

Exceptional Services
Benefit from our 24-hour front desk, concierge services, and laundry facilities, designed to cater to your every need during your stay. Vending machines are also available, ensuring you have access to snacks and refreshments whenever you desire.

Book your stay at Hotel Hillarys Shinsaibashi today and experience Osaka like never before!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • General

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  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 129 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
Y
YULING • family_with_children • tw
9
Pros:

地點

2026-07-04 • via Nuitee
Y
YULING • couple • tw
9
Pros:

地點

Cons:

冷氣有聲響

2026-07-04 • via Nuitee
L
Laura • solo_traveller • nl
8
Pros:

I think overall the hotel was very good, the location was good in the center of shinsaibashi, the hotel had nice amenities and breakfast was good. The baths were also a nice addition, I think very good price value!!

2026-07-04 • via Nuitee
A
Asako • couple • jp
7
立地条件もよく、ゆっくり出来ました
Pros:

喫煙ルームにしたので、匂いは少し気になりましたが、シャワーやアメニティはよかったです。
朝食もたくさん選べて美味しかったです。

2026-07-03 • via Nuitee
雷 • solo_traveller • jp
5
2026-07-02 • via Nuitee
T
Thaveer Singh • couple • ae
10
We had a wonderful stay at Hotel Hillarys Shinsaibashi. The location is excellent—just a short walk from Dotonbori, Shin
2026-07-01 • via Nuitee
T
Trude Langås • extended_group • no
8
Bra opplevelse, hyggelig personalet og bra beliggenhet. Rommet var rent og sengen god.
Pros:

God seng, gratis drikke og snacks. Veldig bra beliggenhet, rene rom og behagelige senger.

Cons:

Do og dusj er et eget rom hvor du må gå opp et steg, men det er ikke uvanlig i Japan. Litt lite rom.

2026-07-01 • via Nuitee
百瀬 • solo_traveller • jp
8
いいホテルだと思います
Pros:

いつも停めているパーキングから近い

Cons:

特になし

2026-07-01 • via Nuitee
Y
Yung hsin • extended_group • tw
10
2026-06-30 • via Nuitee
S
Silvia • couple • it
8
Pros:

Ottima posizione vicino alle strade più vivaci della città (Dotonbori). Colazione abbondante e varia sia dolce che salata. Disponibilità di deposito bagagli senza ulteriori costi.

2026-06-29 • via Nuitee
M
María • couple • es
10
Pros:

Todo perfecto

2026-06-29 • via Nuitee
C
Cheng-wen • family_with_children • tw
7
2026-06-28 • via Nuitee
J
jason • solo_traveller • gb
10
Great place to stay
Pros:

I loved everything about this hotel

Cons:

The pillows were very thin i needed 4 in the end to get a good night sleep

2026-06-28 • via Nuitee
S
satsuki • couple • jp
8
2026-06-28 • via Nuitee
Y
Yarin • couple • ie
10
Goos stay for a couple of days.
Pros:

Well located, small but comfortable.

Cons:

We had a lot of trouble with trying to wash our clothes! No matter how many times we used the tumble dryer, the clothes would always come out dump. We tried to ask the staff for help but they couldn’t provide us with ay solution so we had to hang the clothes in the tiny room and hope they would dry there!
The breakfast is good value, but mind you it’s a typical Japanese breakfast, so not very veggie friendly.

2026-06-27 • via Nuitee
A
Aaron • couple • hk
8
2026-06-24 • via Nuitee
J
Jaime • solo_traveller • es
8
Pros:

Ubicación, limpieza

2026-06-24 • via Nuitee
S
Shella • solo_traveller • id
9
Pros:

Hot bath, free bread and drink, comfortable bed and comforter, great location.

Cons:

Bathroom a bit smelly.

2026-06-24 • via Nuitee
B
Beatriz • solo_traveller • es
10
Pros:

El desayuno estuvo muy bien, completo y súper rico todo. La habitación muy bien también, moderna, compacta y cómoda. La ubicación del hotel a 2 min andando de toda la parte de tiendas de Shinsaibashi, y el personal del hotel muy amable en general. 100% recomendable

2026-06-22 • via Nuitee
G
Gabriel • solo_traveller • us
5
Pros:

Location and staff was great. For the price and our stay of 2 nights in 2 rooms for 4 people it was a good value

Cons:

Rooms were very small and not well thought out. The bathrooms were extremely tight and the bathroom shower / tub setup was not fit for average sized guests. Context nobody was taller than 6ft. Water pressure was lacking and the TV is pretty useless if you don't understand Japanese.

2026-06-20 • via Nuitee