Hotel Hillarys Shinsaibashi

Hotels
•
Independent
8.8 (129 reviews)
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083 , Osaka , JP
81-6-62818000

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Braille or raised signage
Couples/private dining

Review Highlights

Pros:
Excellent location near shopping
Friendly and attentive staff
Cons:
Issues with cleanliness
Noise from the street

Categories

Cleanliness
7.94
Several reviews mention cleanliness positively; however, there was an incident of uncleanliness with a used towel left on the bed.
Service
9.41
Most reviews praise the staff for being attentive and kind.
Location
9.45
The location is frequently mentioned as convenient for shopping and close to various attractions.
Room Quality
8.4
Rooms are generally clean and comfortable, but some comments indicate they are small.
Amenities
8.93
Amenities like hot spas and vending machines are noted as positives, although some guests wanted more availability.
Value for Money
8.39
Overall value is perceived as good; however, some guests wished for more amenities without extra costs.
Food and Beverage
8.94
Breakfast is generally well-received, although some guests felt that coffee availability could be improved.
Overall Experience
8.91
Overall, guests enjoyed their stay and appreciated the affordability and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:50

Property Description

Experience the perfect blend of comfort and convenience at Hotel Hillarys Shinsaibashi, where your Osaka adventure begins.

Unmatched Location
Nestled in the heart of Osaka, our hotel places you just moments away from iconic attractions like the Dotonbori Glico Sign and the bustling Namba Grand Kagetsu Theater, making it ideal for both sightseeing and entertainment.

Modern Amenities
Stay connected with complimentary wireless internet access and enjoy the comfort of our 225 guest rooms featuring LCD televisions and deep soaking bathtubs. Our daily housekeeping ensures you can relax in a pristine environment at all times.

Exceptional Services
Benefit from our 24-hour front desk, concierge services, and laundry facilities, designed to cater to your every need during your stay. Vending machines are also available, ensuring you have access to snacks and refreshments whenever you desire.

Book your stay at Hotel Hillarys Shinsaibashi today and experience Osaka like never before!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • General

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  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 129 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
A
Ainara • family_with_children • es
9
2026-07-11 • via Nuitee
Y
YUBI • solo_traveller • jp
10
良かった
Pros:

立地が良かった

Cons:

お部屋内にアメニティがもう少し欲しい

2026-07-10 • via Nuitee
T
tomonori • extended_group • jp
9
2026-07-09 • via Nuitee
S
Stuart • couple • gb
1
It was shit , left half way through stay and went to different hotel
Pros:

Nothing

Cons:

Rooms are dirty and in bad repair, fan in toilet does not turn off so the walls vibrating, sounds like a drill going off all the time , said hotel had restaurant and bar but did not , falsely advertised.
Rude staff when complain told to leave and find a different hotel if dont like it .

2026-07-09 • via Nuitee
Y
YUN CHI • couple • tw
8
2026-07-07 • via Nuitee
P
PO CHUN • couple • tw
8
Pros:

位置很好，離鬧區和心齋橋地鐵站不遠，要坐車到難波站轉搭南海快線到關西機場搭飛機很快速

Cons:

就中規中矩的商務旅館，房間走道大概一個大行李箱開著放地上還行，兩個可能就稍嫌擁擠

2026-07-07 • via Nuitee
P
Paulina • solo_traveller • pl
9
Pros:

Great for the price. Centrally located. Great breakfast (Japanese, coffee no good as usual). Free water, iced tea and coffee. Onsen

Cons:

The hotel is centrally located which means it can get loud at night. We stayed on the 1pth floor, qhich still didnt save us from Saturday's shouting. Not yhw hotel's fault though. Onsen too warm and a bit rundown. Rooms on the smaller size, though still bigger than APA's usual 8m2 ;)

2026-07-06 • via Nuitee
L
Luiz Fernando • couple • es
8
Hotel ok
Pros:

Limpio, bien ubicado, buen spa, personal amable

Cons:

Las almohadas eran terribles

2026-07-06 • via Nuitee
Y
YULING • family_with_children • tw
9
Pros:

地點

2026-07-04 • via Nuitee
L
Laura • solo_traveller • nl
8
Pros:

I think overall the hotel was very good, the location was good in the center of shinsaibashi, the hotel had nice amenities and breakfast was good. The baths were also a nice addition, I think very good price value!!

2026-07-04 • via Nuitee
Y
YULING • couple • tw
9
Pros:

地點

Cons:

冷氣有聲響

2026-07-04 • via Nuitee
A
Asako • couple • jp
7
立地条件もよく、ゆっくり出来ました
Pros:

喫煙ルームにしたので、匂いは少し気になりましたが、シャワーやアメニティはよかったです。
朝食もたくさん選べて美味しかったです。

2026-07-03 • via Nuitee
雷 • solo_traveller • jp
5
2026-07-02 • via Nuitee
T
Thaveer Singh • couple • ae
10
We had a wonderful stay at Hotel Hillarys Shinsaibashi. The location is excellent—just a short walk from Dotonbori, Shin
2026-07-01 • via Nuitee
T
Trude Langås • extended_group • no
8
Bra opplevelse, hyggelig personalet og bra beliggenhet. Rommet var rent og sengen god.
Pros:

God seng, gratis drikke og snacks. Veldig bra beliggenhet, rene rom og behagelige senger.

Cons:

Do og dusj er et eget rom hvor du må gå opp et steg, men det er ikke uvanlig i Japan. Litt lite rom.

2026-07-01 • via Nuitee
百瀬 • solo_traveller • jp
8
いいホテルだと思います
Pros:

いつも停めているパーキングから近い

Cons:

特になし

2026-07-01 • via Nuitee
Y
Yung hsin • extended_group • tw
10
2026-06-30 • via Nuitee
S
Silvia • couple • it
8
Pros:

Ottima posizione vicino alle strade più vivaci della città (Dotonbori). Colazione abbondante e varia sia dolce che salata. Disponibilità di deposito bagagli senza ulteriori costi.

2026-06-29 • via Nuitee
M
María • couple • es
10
Pros:

Todo perfecto

2026-06-29 • via Nuitee
C
Cheng-wen • family_with_children • tw
7
2026-06-28 • via Nuitee