Hotel Hillarys Shinsaibashi

Hotels
•
Independent
8.8 (129 reviews)
1-17-11 Higashishinsaibashi, Osaka, Osaka, 542-0083 , Osaka , JP
81-6-62818000

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Braille or raised signage
Couples/private dining

Review Highlights

Pros:
Excellent location near shopping
Friendly and attentive staff
Cons:
Issues with cleanliness
Noise from the street

Categories

Cleanliness
7.94
Several reviews mention cleanliness positively; however, there was an incident of uncleanliness with a used towel left on the bed.
Service
9.41
Most reviews praise the staff for being attentive and kind.
Location
9.45
The location is frequently mentioned as convenient for shopping and close to various attractions.
Room Quality
8.4
Rooms are generally clean and comfortable, but some comments indicate they are small.
Amenities
8.93
Amenities like hot spas and vending machines are noted as positives, although some guests wanted more availability.
Value for Money
8.39
Overall value is perceived as good; however, some guests wished for more amenities without extra costs.
Food and Beverage
8.94
Breakfast is generally well-received, although some guests felt that coffee availability could be improved.
Overall Experience
8.91
Overall, guests enjoyed their stay and appreciated the affordability and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:50

Property Description

Experience the perfect blend of comfort and convenience at Hotel Hillarys Shinsaibashi, where your Osaka adventure begins.

Unmatched Location
Nestled in the heart of Osaka, our hotel places you just moments away from iconic attractions like the Dotonbori Glico Sign and the bustling Namba Grand Kagetsu Theater, making it ideal for both sightseeing and entertainment.

Modern Amenities
Stay connected with complimentary wireless internet access and enjoy the comfort of our 225 guest rooms featuring LCD televisions and deep soaking bathtubs. Our daily housekeeping ensures you can relax in a pristine environment at all times.

Exceptional Services
Benefit from our 24-hour front desk, concierge services, and laundry facilities, designed to cater to your every need during your stay. Vending machines are also available, ensuring you have access to snacks and refreshments whenever you desire.

Book your stay at Hotel Hillarys Shinsaibashi today and experience Osaka like never before!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • General

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  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 129 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
山口 • couple • jp
10
また泊まりたい
Pros:

フロント、エレベーター、トイレ、部屋全て綺麗だった

Cons:

無い

2026-06-06 • via Nuitee
S
Sabi085 • solo_traveller • at
7
Gute Lage
Pros:

Super Lage, inmitten des Geschehens. Trotzdem waren die Zimmer leise.

Cons:

Beim Frühstück wird nur Einwegbesteck und Tassen verwendet. Geht leider gar nicht!

2026-06-06 • via Nuitee
D
Dennis • family_with_children • ph
10
Comfortable with all aspects
Pros:

Nice location and worth it the price

Cons:

Nice location and worth it the price

2026-06-05 • via Nuitee
C
Christophe • solo_traveller • fr
9
Pros:

Super emplacement. Chambre spacieuse. Bon petit déjeuner. Oreillers très confortables.

Cons:

Salle du petit déjeuner un peu exiguë.

2026-06-05 • via Nuitee
K
Ko feng • couple • tw
8
2026-06-05 • via Nuitee
Y
YI-YING • solo_traveller • tw
10
2026-06-04 • via Nuitee
I
Irene • couple • es
10
2026-06-04 • via Nuitee
C
Carolina • couple • pt
8
2026-06-04 • via Nuitee
C
chris • couple • tw
6
房間不大 一樓有提供麵包與水但有限時間 房間內沒有水 要裝水比較麻煩
Pros:

地點還算方便

Cons:

房間感覺不是很乾淨，同行朋友身體過敏

2026-06-03 • via Nuitee
D
Dai • couple • jp
4
2026-06-03 • via Nuitee
M
Martin • couple • us
10
Pros:

Clean, great location.

2026-06-01 • via Nuitee
D
Dragana • solo_traveller • fr
10
Pros:

Good location. The onsen was nice. Hotel had a separate sink from the bathroom, so that was a big help to keep my stuff organised in a tiny room.

Cons:

No complaints really.

2026-06-01 • via Nuitee
V
Vanda • solo_traveller • cz
10
Pros:

great location, many shops and restaurants around, good equipment in the room, nice onsen, washing machine available, very friendly and helpful stuff, great breakfast

Cons:

air-conditioning in bathroom was not sufficient, high humidity and sewage smell

2026-06-01 • via Nuitee
M
Michaela • couple • de
8
Pros:

Zimmer und Bad waren blitzsauber, das Personal war freundlich und hilfsbereit. In der Loggia konnte man nachmittags abends Tee, Kaffee und gekühltes Wasser bekommen. Es gab ein Sento.

2026-06-01 • via Nuitee
X
Xavier • extended_group • ca
7
2026-05-31 • via Nuitee
M
Marc • solo_traveller • fr
9
Cons:

Les machines à laver nettoient mal (mauvaise odeur)

2026-05-30 • via Nuitee
M
Meg • couple • au
9
Very nice, compact but still comfortable rooms.
Pros:

Really nice and clean. Staff were super helpful and reception is 24/7.

Cons:

The pillows are tiny and shrink to nothing. This was the only thing that bothered us

2026-05-30 • via Nuitee
L
Lennart • solo_traveller • de
10
2026-05-30 • via Nuitee
A
Agata • family_with_children • pl
9
Hotel w doskonałym miejscu i bardzo dobry stosunek jakości do ceny, bardzo nam się podobało, jeśli będę miała okazję, za
Pros:

Doskonałe kosmetyki w łazience, wygodne łóżka, ładny wystrój

Cons:

Klimatyzacja wiała prosto na łóżko

2026-05-30 • via Nuitee
J
Jacob • solo_traveller • us
10
Pros:

I loved loved loved staying here! Couldn’t have asked for a better location and the breakfast was amazing. Would highly recommend!

2026-05-29 • via Nuitee