JR East Hotel Mets Urawa

Hotels
•
Nippon Hotel
9 (54 reviews)
1-16-7 Takasago, Urawa-ku, Saitama, Saitama, 330-0063 , Saitama , JP
81-48-8260011

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Facilities

Free WiFi
24-hour front desk
Designated smoking area
Street parking
Elevator
Breakfast available (surcharge)
Shared microwave

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 09:03

Property Description

Modern Amenities
Enjoy complimentary wireless internet access and the convenience of a vending machine during your stay. Stay connected and refreshed throughout your visit.

Convenient Facilities
Take advantage of the 24-hour front desk, elevator, and common area microwave for added comfort and ease during your stay.

Comfortable Accommodations
Relax in one of the 62 air-conditioned rooms equipped with modern amenities like refrigerators and flat-screen TVs. Unwind in deep soaking bathtubs and stay connected with complimentary wireless internet.

Ready for a relaxing and convenient stay? Book now at JR East Hotel Mets Urawa and experience comfort and modern conveniences in Saitama!

Important information:

  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • General

    Unicode Support false

See all policies

Location

Guest Reviews

9
Based on 54 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
V
Verified traveler
8
비지니스 숙박 추천
Pros:

룸은 작았지만 편안하고 조용한 시간보냈습니다.

2025-05-16 • via Nuitee
C
Chiu-Jung
10
安靜舒適，交通方便
Pros:

安靜舒適，交通方便，非常值得回訪的飯店

2025-05-12 • via Nuitee
T
toshihiko • family
10
Pros:

アメニティがいつでも取りにいけるところが良かったです

2025-03-30 • via Nuitee
A
ayumi • friends
10
Pros:

いつも大変過ごしやすいです。テレビでのチェックアウトは便利。
ドライヤーが髪が綺麗にまとまるので、好きです。大体のホテルのドライヤーは残念なことが多いので。

2025-02-28 • via Nuitee
Y
Yousuke • family
10
Pros:

総合点で完璧

2025-01-04 • via Nuitee
C
Claudine • partner
10
Pros:

Very modern and clean. Great location right next to Uwara train station in Saitama. Nice welcome for non Japanese speakers like us. Lots of good restaurants nearby. Supermarket, cafes.

2024-11-15 • via Nuitee
T
TAKAHIKO
10
とても快適な滞在！
Pros:

スタッフの皆さんもとても親切で丁寧に対応して下さいました。
部屋も綺麗で、広く快適な滞在でした。

2024-10-31 • via Nuitee
M
miyuki
10
きれいです。
Pros:

室内は清潔でした。
アメニティは必要な分をロビーで持って行くスタイルはエコで良いと思います。

2024-10-13 • via Nuitee
Y
YOKO
10
Pros:

Great location and easy access to train or bus, and shopping mall. The hotel was clean and comfortable.

2024-10-03 • via Nuitee
T
TOKUHIRO • family
8
Pros:

大変便利なホテルです。

2024-09-30 • via Nuitee
Y
YOKO
10
Pros:

駅隣接でチェックアウト後荷物預かりをしていただけてとても助かった
コンパクトで機能的、浴槽もゆったり過ごしやすかったです。

2024-09-13 • via Nuitee
V
Verified traveler
10
Pros:

（改装後？）セルフチェックインになっていたので戸惑ったが、モニター越しにサポートがあり問題なくチェックインできた。

2024-07-31 • via Nuitee
H
Hiroki
8
Pros:

ごはん以外は良かった

2024-05-23 • via Nuitee
N
naomi
10
Pros:

駅から近く便利だった。

2024-05-18 • via Nuitee
C
CUIXIA
8
Pros:

４連泊したのですが、シーツ交換が４泊目の朝でした。
出来れば３泊目の朝にして欲しい。

2024-04-18 • via Nuitee
Y
YOKO
10
気が効いています
Pros:

自動チェックインでしたが、電車の見える部屋をリクエストした為、ひと声かけて下さり、希望に応えようとして下さる姿勢が嬉しかったです。また、アメニティの中にフレグランススプレーを紙に吹きかける物があり、良い香りでホッと出来ました。ここ最近泊まったビジネスホテルの中では群を抜いてホスピタリティがあります。

2024-04-16 • via Nuitee
R
Roenna
10
Pros:

Personal muy amable, lugar limpio y cómodo. Lo único que puede tener de negativo es que al encontrarse en Saitama el costo de tren hacia Tokyo es mayor. Sin embargo como hotel, uno de los buenos en los que he estado.

2024-04-10 • via Nuitee
ゆみこ • family
8
Pros:

部屋の設備がスタイリッシュ。
駅直結、コンビニが隣という立地はとても便利でした。

2024-03-24 • via Nuitee
H
Hiroki
8
Pros:

Me gusto que esta muy cerca de la estacion.

2024-03-11 • via Nuitee
T
traveller_kjmt • Solo travel • ph
10
Great Location, Best Value for Money
Pros:

Location is excellent; just a few steps from Urawa station. Perfect for my purpose of watching an event at the Saitama Super Arena. Corso, Isetan and Parco malls are nearby. Denny’s at the ground floor of the hotel is so convenient. New Days convenience stores are also so close. Room was super tiny, (I guess that’s just how standard hotel rooms are in Japan) but had everything I need. Amenities like bath kits, tea and coffee are available at the reception. Check-in and check-out was a breeze. Early check-in is available, but at a cost of JPY1,000 per hour. Reception staff are warm and accommodating. I would say that it’s great value for money, all things considered.

2024-02-18 • via Tripadvisor