TAMU Hotel & Suites Kuala Lumpur

Hotels
•
Independent
8.2 (90 reviews)
120 Jalan Raja Abdullah, Kampung Baru, Kuala Lumpur, 50300 , Kuala Lumpur , MY
60-03-26031999

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Facilities

Fitness facilities
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent location near Kampung Baru and mosque
Great room views
Friendly and helpful staff
Comfortable, spacious rooms
Quiet/able to hear azan for prayer
Helpful gestures on arrival (decor, complimentary cake)
Baby bed provided on request
Generally clean rooms reported by several guests
Cons:
Toilet and bathroom cleanliness issues (stains, dirty tubs)
Swimming pool poorly maintained or under maintenance
Elevator problems: slow, few working lifts causing long waits
Limited and/or expensive parking
Occasional slow housekeeping/service response (e.g., towels)
No smart TV in some rooms despite price
Towels delivered damp or with unpleasant odor
Breakfast/buffet quality described as average

Categories

Cleanliness
7
Mixed feedback: multiple guests reported dirty toilets, stained bowls, dirty bath tubs, damp/smelly towels and an unmaintained pool, though some guests also praised room cleanliness and overall hygiene.
Service
9.2
Generally strong: staff repeatedly described as friendly, polite and helpful (e.g., providing baby cot, special welcome gestures). Isolated service lapses (slow towel delivery) noted but overall service sentiment is positive.
Location
9.4
Consistently praised: strategic spot near Kampung Baru, next to the mosque, many nearby food options and easy access to central KL; excellent views reported.
Room Quality
8.8
Rooms described as comfortable, cozy and spacious with great views, but some guests noted issues like old/toilet wear, missing smart TV and occasional AC problems.
Amenities
7.2
Several amenity problems: lifts frequently slow or only partially operational, swimming pool reported unclean/under-maintenance, limited or costly parking.
Value for Money
6.8
Perceived as below expectations by some guests: complaints about paying a premium price while lacking features (no smart TV), cleanliness/maintenance issues and limited amenity quality.
Food and Beverage
8.6
Mixed-to-positive: some guests found food tasty and appreciated complimentary items (cheesecake), while breakfast buffet described as average and could be improved for the price.
Overall Experience
8.6
Overall positive stay driven by location, view and service, but recurring cleanliness and maintenance issues (pool, toilets, lifts) temper the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 02:52

Property Description

Experience the essence of comfort and hospitality at TAMU Hotel & Suites Kuala Lumpur, where contemporary design meets unparalleled convenience.

Recreational Oasis
Dive into relaxation with our outdoor and indoor pools, or maintain your fitness regime at our state-of-the-art fitness center.

Culinary Delights
Indulge your senses with delectable meals at Suasana or enjoy light snacks at our cozy café. Our 24-hour room service is here to cater to your every craving.

Business & Leisure
Stay connected with complimentary Wi-Fi and take advantage of our business center, perfect for your professional needs. Enjoy hassle-free parking and attentive concierge services that enhance your stay.

Book your unforgettable getaway today and experience all that TAMU Hotel & Suites has to offer!

Important information:

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 90 reviews
Cleanliness: 7
Service: 9.2
Location: 9.4
Room Quality: 8.8
Amenities: 7.2
Value for Money: 6.8
Food and Beverage: 8.6
Overall Experience: 8.6
A
Andrej • couple • de
4
Auf gar keinen Fall ein 4-Sterne Hotel!
Pros:

Aussicht(kommt drauf an im welchem Zimmer man ist) und die Lage.

Cons:

Allgemein Zimmerzustand insbesondere Badezimmer 🙈

2026-07-25 • via Nuitee
S
Sharifah Noraini • solo_traveller • my
10
Pros:

The room is clean and tidy. The bed is very comfortable. The location is good.The staffs are all very friendly. I will definitely stay in the this hotel again next time. Thank you Tamu Hotel.

Cons:

None.

2026-07-25 • via Nuitee
H
Hamilton • family_with_children • us
6
I booked 2 rooms and both had issues, but the location is great.
Pros:

Location is excellent. Infinity pool is cool. Rooms were clean.

Cons:

I booked 2 rooms and both had issues. In the double one outlet near the bed didn't work. The water in the shower was either very cold or scalding hot. No inbetween. The refrigerator and TV didn't work. No hair dryer. In the single bed room tv and refrigerator did not work. One outlet didn't work near the bed. We asked for replacements and neither worked. The staff were mostly okay, but most of the front desk could show a little more happiness that you are there as a guest. For a 4* hotel I expected a little bit more, especially having traveled the world and staying at other similar tier hotels. I think I'd say Tamu is physically a 4* hotel, but needs a little work to get to what international travelers would feel like a 4*. 3.5/5 rating.

2026-07-25 • via Nuitee
N
Noor • solo_traveller • my
10
2026-07-25 • via Nuitee
S
Suraya • couple • my
8
2026-07-24 • via Nuitee
H
hasna • family_with_children • fr
9
2026-07-24 • via Nuitee
A
Ahmad Shokhaily • solo_traveller • my
9
2026-07-24 • via Nuitee
A
ahmadkamal • couple • my
9
2026-07-23 • via Nuitee
A
ahmadkamal • couple • my
10
2026-07-23 • via Nuitee
A
azmira • couple • my
4
Dissapointed
Pros:

Location of the hotel and the view from room & pool

Cons:

The deco of the room look very old even the carpet also.tv cannot access netflix and youtube

2026-07-23 • via Nuitee
R
RABAA • couple • my
8
Pros:

All best

Cons:

Lift problem

2026-07-21 • via Nuitee
D
Durgasini • couple • my
10
2026-07-21 • via Nuitee
F
Fardzarryna • couple • my
5
Pros:

strategic location

Cons:

room towel was placed in the sink for towel changes / need a wash. but the towel was hang up back instead of change it to a clean one.

2026-07-21 • via Nuitee
D
Dr. Pialy Gifty Ojha • solo_traveller • de
10
Pros:

The iconic views from the room are what we were looking for and they have selected the exact room that I have asked for with the twin towers view. I like it so much.

2026-07-20 • via Nuitee
M
Mohd Asri • solo_traveller • my
9
Pros:

Location and view

Cons:

None

2026-07-20 • via Nuitee
N
Nuur Laily • family_with_children • my
6
Convenient but some improvement would make it great
Pros:

Good variety of breakfast offered
Interesting city view all around the facilities ie gym, pool, dining and room balcony

Cons:

The A/C in the bedroom is not cold during night, maybe service needed
Some of the lights bulb need to be replaced
The sink tap handle is broken, need to be replaced
The balcony door, bedroom sliding door and shower door are not closed properly
The hair dryer smell burning when used and the heat is not sufficient to dry hair
The lotion is not sufficient

2026-07-20 • via Nuitee
M
MOHAMAD YUSOF • couple • my
7
2026-07-20 • via Nuitee
N
Nasihah • solo_traveller • my
8
2026-07-20 • via Nuitee
R
Rozitah • solo_traveller • my
10
Pros:

The staff are professional and helpful. The view from the room is nice...I love it!!!!

Cons:

So far everything is good. It covered the service, the room given, the ample parking and the environment

2026-07-19 • via Nuitee
A
Ainamardia • solo_traveller • my
9
Pros:

Near to masjid and food court

Cons:

Toilet is not too clean

2026-07-19 • via Nuitee