TAMU Hotel & Suites Kuala Lumpur

Hotels
Independent
8.2 (90 reviews)
120 Jalan Raja Abdullah, Kampung Baru, Kuala Lumpur, 50300 , Kuala Lumpur , MY

Facilities

Fitness facilities
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent location near Kampung Baru and mosque
Great room views
Friendly and helpful staff
Comfortable, spacious rooms
Quiet/able to hear azan for prayer
Helpful gestures on arrival (decor, complimentary cake)
Baby bed provided on request
Generally clean rooms reported by several guests
Cons:
Toilet and bathroom cleanliness issues (stains, dirty tubs)
Swimming pool poorly maintained or under maintenance
Elevator problems: slow, few working lifts causing long waits
Limited and/or expensive parking
Occasional slow housekeeping/service response (e.g., towels)
No smart TV in some rooms despite price
Towels delivered damp or with unpleasant odor
Breakfast/buffet quality described as average

Categories

Cleanliness
7
Mixed feedback: multiple guests reported dirty toilets, stained bowls, dirty bath tubs, damp/smelly towels and an unmaintained pool, though some guests also praised room cleanliness and overall hygiene.
Service
9.2
Generally strong: staff repeatedly described as friendly, polite and helpful (e.g., providing baby cot, special welcome gestures). Isolated service lapses (slow towel delivery) noted but overall service sentiment is positive.
Location
9.4
Consistently praised: strategic spot near Kampung Baru, next to the mosque, many nearby food options and easy access to central KL; excellent views reported.
Room Quality
8.8
Rooms described as comfortable, cozy and spacious with great views, but some guests noted issues like old/toilet wear, missing smart TV and occasional AC problems.
Amenities
7.2
Several amenity problems: lifts frequently slow or only partially operational, swimming pool reported unclean/under-maintenance, limited or costly parking.
Value for Money
6.8
Perceived as below expectations by some guests: complaints about paying a premium price while lacking features (no smart TV), cleanliness/maintenance issues and limited amenity quality.
Food and Beverage
8.6
Mixed-to-positive: some guests found food tasty and appreciated complimentary items (cheesecake), while breakfast buffet described as average and could be improved for the price.
Overall Experience
8.6
Overall positive stay driven by location, view and service, but recurring cleanliness and maintenance issues (pool, toilets, lifts) temper the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 02:52

Property Description

Experience the essence of comfort and hospitality at TAMU Hotel & Suites Kuala Lumpur, where contemporary design meets unparalleled convenience.

Recreational Oasis
Dive into relaxation with our outdoor and indoor pools, or maintain your fitness regime at our state-of-the-art fitness center.

Culinary Delights
Indulge your senses with delectable meals at Suasana or enjoy light snacks at our cozy café. Our 24-hour room service is here to cater to your every craving.

Business & Leisure
Stay connected with complimentary Wi-Fi and take advantage of our business center, perfect for your professional needs. Enjoy hassle-free parking and attentive concierge services that enhance your stay.

Book your unforgettable getaway today and experience all that TAMU Hotel & Suites has to offer!

Important information:

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 90 reviews
Cleanliness: 7
Service: 9.2
Location: 9.4
Room Quality: 8.8
Amenities: 7.2
Value for Money: 6.8
Food and Beverage: 8.6
Overall Experience: 8.6
A
Ahmad Shokhaily solo_traveller my
9
Pros:

Yes

2026-06-25 via Nuitee
S
Sharifah Noraini solo_traveller my
10
Pros:

The room was clean and tidy. It was very comfortable and cozy. The staffs were all very friendly and helpful. Hope to stay here again in the future.

Cons:

None

2026-06-23 via Nuitee
S
Shahrul azuwan couple my
4
Im not repeat to stay here
Pros:

View and easy access to city

Cons:

Maintannce not good. Lift terlalu lambat walaupun ade 4. Parking kereta tidak selesa. Towel muka pun tiada disediakan walaupun harga room 300++

2026-06-21 via Nuitee
S
Sharifah solo_traveller my
8
2026-06-19 via Nuitee
H
Hind extended_group gb
3
Good but need to improve facility.
Pros:

Lift was big issue
Only one lift to go 20 floor
Some time half way thro went up again. Every time I have to wait 10 to 15 mins to go to room

Cons:

Staff are very polite

2026-06-19 via Nuitee
S
S Mohamed Zabri family_with_children my
7
Easy access to local attractions and F&B.
2026-06-18 via Nuitee
M
Mohd Yuzri couple my
7
A worthwhile alternative for your stay in KL. Strategic location with many restaurants nearby.
Pros:

Perfect location to go about in KL specifically near the Kampung Baru area and near Jalan Sultan Ismail.

Cons:

Toilet cleanliness could be improved to make the stay more comfortable.

2026-06-17 via Nuitee
R
Ridwan Osman solo_traveller my
10
Pros:

Location just beside the mosque

Cons:

Limited parking space

2026-06-17 via Nuitee
D
Dato Yuslim couple my
8
2026-06-17 via Nuitee
M
Mohamad couple my
3
Pros:

Location at kg baru

Cons:

Saya masuk bilik tanpa tuala di sediakan..Sy call reception untuk minta tuala dan ambil masa 1 jam untuk sampai ke bilik..Tuala sampai dalam keadaan lembab dan bau ketiak bangla (pekerja yang hantar ke bilik)

2026-06-16 via Nuitee
N
Nur Mahizan solo_traveller my
9
2026-06-16 via Nuitee
A
Alessandro family_with_children tr
7
2026-06-15 via Nuitee
F
farhan solo_traveller my
9
2026-06-14 via Nuitee
Y
Yeow couple my
2
Not worthy for what you paid
Pros:

The staffs are friendly and helpful. Good location and good view.

Cons:

Paying this price but no smart tv in the room, there were 4 elevators but only 2 were working and it caused disaster when you have to wait for the elevator for ages, the toilet bowl is old with yellow stain on it that you can’t wash off, no shower gel, room service was done but only fold your blanket but not refilling the bottles water.
The swimming pool is not maintained well, the area was dusty and old.

2026-06-12 via Nuitee
F
Farah extended_group my
10
2026-06-11 via Nuitee
F
Faris azahari couple my
6
2026-06-11 via Nuitee
N
Nur family_with_children my
10
Terbaik
Pros:

Pemandangan dari bilik hotel. Kebersihan, senang nak cari gerai2 makan berdekatan. Dan yang paling penting, suara azan boleh didengar setiap kali masuk waktu solat. Saya juga meminta katil bayi. Dan pihak hotel sediakan untuk anak saya.

2026-06-10 via Nuitee
K
Kamar couple my
8
2026-06-10 via Nuitee
I
iena family_with_children my
10
i love stay here
Pros:

room,view

Cons:

dont have

2026-06-08 via Nuitee
N
Nur Fatin Ayuni family_with_children my
3
2026-06-08 via Nuitee