The Newport on Macrossan - Adults Only

Hotels
9 (880 reviews)
16 Macrossan Street , Port Douglas , au

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Adult only
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and spacious rooms
Cons:
Minor cleanliness details
Room sizes vary

Categories

Cleanliness
8.25
Generally clean, but some issues noted under beds and in wardrobes.
Service
9.75
Staff were accommodating and helpful, providing a great experience.
Location
9.25
Fantastic location, central to everything in town.
Room Quality
8.25
Rooms were spacious but some noted issues with room sizes.
Amenities
9.25
Amenities were good with a clean pool area and accessible facilities.
Value for Money
9.25
Great value considering location and condition of the hotel.
Food and Beverage
8.75
No mentions of food services but expect standard quality for hotel tier.
Overall Experience
9.25
Overall a highly satisfactory experience with little to complain about.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:45

Property Description

Prime Location near Four Mile Beach
Located just a short 5-minute walk from the stunning Four Mile Beach, The Newport on Macrossan offers a perfect tropical getaway with easy access to the beach, The Marina, shops, and restaurants.

Comfortable Rooms with Modern Amenities
Enjoy a relaxing stay in our air-conditioned rooms equipped with a flat-screen TV, DVD player, and free movie channels. Each room features a private balcony, refrigerator, and tea/coffee facilities, with picturesque views of the mountains, pool, or garden.

Convenient Facilities and Services
Relax by the solar-heated pool, soak up the sun on the terrace, or enjoy a BBQ using our facilities. Benefit from free Wi-Fi, covered parking, a tour desk for local excursions, guest laundry, and the option to book trips to the Great Barrier Reef and Daintree Rainforest. Experience comfort and convenience at The Newport on Macrossan.

Important information:

Please note that reception opening hours are from 08:00 to 17:00.

If you expect to arrive outside reception opening hours, please inform The Newport on Macrossan in advance, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 880 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
C
Chris • couple • au
8
2026-02-13 • via Nuitee
M
Marie • couple • au
9
Pros:

Great location and helpful staff

2026-01-26 • via Nuitee
B
Beth • couple • gb
10
Pros:

The hotel was perfect in every way, great location in the centre of town! The room was super clean and had everything we needed, very big and spacious. The staff were more than accommodating making us feel at home, they even helped us getting to the airport on our departure which was amazing and super helpful! I would recommend this hotel to anyone visiting port douglas, and return myself when visiting again!

2026-01-20 • via Nuitee
K
Kit • couple • nz
8
Newport provided everything we needed for our short stay, and Ash and Patrick were so helpful.
Pros:

Location was the best for wedding at the cove and sugar wharf. Room clean and bed was very good for older folks. Bathroom huge so 2 can share.

Cons:

No soap holder in the shower.

2026-01-20 • via Nuitee
B
Bev • couple • au
7
Comfortable with one or two exceptions, friendly staff, well located
Pros:

We're biennial visitors to the Port over many years but haven't stayed on Macrossan Road before. Extremely convenient with much less need for coach travel or hire car. Bedroom, lounge and kitchen were comfortable and roomy enough for two. Bathroom was well appointed, except for issues noted below. Pool and pool area was a good size for the complex.

Cons:

The wardrobe was very small and drawer space inadequate for two people staying for more than three days. The bathroom desperately needs an exhaust fan, and the toilet had an old pipe, unpleasant smell. Our one bedroom apartment was without a spa tub, and as such, there is much wasted space on the balcony. Perhaps an additional small wardrobe with drawers could be located there, as well as another luggage chair? The inclusion of many artificial flowers and plants cheapens the apartment. Perhaps one small vase of 3-4 flowers would be more welcoming and a minimal cost to the business.

2026-01-19 • via Nuitee
K
Kip • couple • au
8
2026-01-19 • via Nuitee
G
gypsie • couple • au
9
2026-01-19 • via Nuitee
E
Estefany • couple • au
9
2026-01-19 • via Nuitee
A
Anne • family_with_children • au
9
Friendly staff, rouum very comfortable.
Pros:

The staff were very good and helped with my needs with friendliness and respect

2026-01-19 • via Nuitee
S
Stephen • couple • au
10
Thoroughly enjoyed our stay. And we have already booked for next year
Pros:

It was centrally placed in Port Douglas.
It was very clean.
Adults only and no smoking.

Cons:

It was all fab.

2026-01-19 • via Nuitee
M
Mieke • solo_traveller • au
10
right in the heart of Port Douglas with convenient parking , I will definitely be coming back!
Pros:

I had a fantastic stay at The Newport! The manager, Patrick, was incredibly welcoming and attentive. The rooms were spotless and beautifully maintained—so neat and comfortable.

Cons:

I didn’t get the chance to enjoy the sparkling pool or the beach!

2026-01-19 • via Nuitee
P
Peter • solo_traveller • au
9
2026-01-19 • via Nuitee
K
Keeley • couple • au
10
2026-01-19 • via Nuitee
S
Susan • couple • nz
10
Excellent
Pros:

Close to our wedding venue and shops. Helpful people and friendly to deal with. Felt safe in accommodation.

Cons:

Nil

2026-01-19 • via Nuitee
S
Scott • couple • au
9
Pros:

The location was fantastic, walking distance to shops, hotels, restaurants, beach and Marina

Cons:

More coffee

2026-01-19 • via Nuitee
W
William • couple • au
10
Bar the room service which was reported, everything else was very good. Bed comfortable, water hot, good fridge and free
Pros:

Location, and the facilities were excellent.

Cons:

Rooms not serviced daily, requirements like coffee and tea sachets, milk, not replaced and soap.

2026-01-19 • via Nuitee
R
rick • couple • au
10
Great stay as always
Pros:

Located in the middle of town

Cons:

Nothing

2026-01-14 • via Nuitee
H
Henderson • extended_group • au
10
2026-01-12 • via Nuitee
J
Jo Anne • couple • gb
10
Highly recommend!!
Pros:

Room bed and location wa great!!!! We were lucky enough to be on ground level and had a big outdoor area.
Place is super quiet and the pool was great!
Patrick is fabulous and so very friendly and helpful
No kids and no smoking - Perfect!!

Cons:

Nothing to not like

2026-01-11 • via Nuitee
J
Jeremy • solo_traveller • gb
10
2026-01-11 • via Nuitee