Hotel Napoleon

Hotels
•
Independent
5.6 (4 reviews)
Via XX Settembre 5, Turin, TO, 10121 , Turin , IT
39-011-5613223

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Pets allowed

Facilities

Free WiFi
Front desk (limited hours)
Self parking (surcharge)

Review Highlights

Cons:
Deceptive practices
Unhelpful staff
Low-quality accommodations
High prices

Categories

Cleanliness
3
Cleanliness was critiqued by multiple guests, indicating a significant area for improvement.
Service
2
Service received overwhelmingly negative feedback, with guests mentioning unhelpful staff and poor reception service.
Location
2
Guests found the location difficult to find and not convenient, impacting their overall experience negatively.
Room Quality
3.5
Guests criticized the room quality, mentioning high prices for deceptive and subpar accommodations.
Amenities
3
Amenities were lacking or misrepresented, with guests expressing disappointment with the provided services.
Value for Money
2.5
Guests overwhelmingly felt that the prices were unreasonably high for the poor services and accommodations offered.
Food and Beverage
4
Feedback on food and beverage was scarce but generally negative, reflecting a lack of variety and quality.
Overall Experience
2.8
The majority of guests had a terrible overall experience, labeling the establishment as deceptive and far from being a legitimate hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 12:13

Property Description

Convenient Location
Stay within walking distance of Piazza San Carlo and other major attractions in Turin's Historic Center.

Comfortable Accommodations
Enjoy a cozy stay in one of our 11 guestrooms with flat-screen TVs, complimentary Wi-Fi, and daily housekeeping.

Parking and Amenities
Take advantage of our onsite self-parking (charges may apply) and relax with complimentary bottled water in your room.

Located in Turin's Historic Centre, Hotel Napoleon offers a convenient and comfortable stay for your visit to the city. Book now for an enjoyable experience.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets allowed

  • Pets

    Pet max weight (per pet) in lb is 22

See all policies

Location

Guest Reviews

5.6
Based on 4 reviews
Cleanliness: 3
Service: 2
Location: 2
Room Quality: 3.5
Amenities: 3
Value for Money: 2.5
Food and Beverage: 4
Overall Experience: 2.8
V
Verified traveler
8
Buon rapporto qualità prezzo
Pros:

Economico, confortevole. La colazione però è disponibile solo dalle 8 in poi

2019-06-13 • via Nuitee
M
Manuela
4
La necessità di una ristrutturazione
Pros:

purtroppo non è andata molto bene, nella stanza che dovevo avere è stato rotto un muro da lavori esterni, quindi sono stata messa in un`altra stanza momentaneamente perchè poi il giorno dopo non era più disponibile e sono finita in un altro albergo dove comunque sono stata bene. Mai avuto una sequenza di disastri in un viaggio. Il palazzo dove è l`albergo è da ristrutturare perchè è messo male. Inoltre da email di prenotazione avrei dovuto avere la colazione inclusa ma mi è stato detto di no. Non ho insistito perchè avevo dei giri da fare e non do neanche tutta la colpa al gestore dell`albergo ma doveva essere una vacanza per rilassarmi e invece ne ho ricavato stress.

2019-05-19 • via Nuitee
V
Verified traveler
2
Dont Do it!! Rip off
Pros:

Quite a horrible experience. Would have left if hadn't pre paid. Most particularly due to security concerns and because of the outrageous price for what was essentially a room in a hostel full of immigrant families. (Not their fault!) It was decribed on hotels.com in grandiose terms which it did not live up to. No staff spoke english (fairly unusual if you run a hotel in a major city)and seemed bemused someone had booked a room. Or about whether it had been paid for. The room was 3 floors up from the "reception". Which closed very early . It felt very insecure as anyone it seemed could push the ground floor street door buzzer and get access to the floor where the "hotel" was. The furniture was old and not in the "neoclassical" style of the property description. More like a junk shop. Too much of it and laid out in an impractical way so 2 people navigating round the room had difficulty.TV was microscopic. No sign of or info about breakfast. No promised water or minibar (haha fat chance!) Bathroom was the best element as it was clean.However so narrow all movement around it was sideways on. Location good for porta nova station but then again so are other nicer hotels. You would have to be desperate to stay here. It was worth about 40 euros as a 1 night option. I blame my booking on hotels.com for providing very inaccurate information & pictures. Which fools you into thinking it is some sort of luxury option . I dont mind budget hotels but I do mind a rip off.

2018-09-24 • via Nuitee
V
Verified traveler
8
Pros:

Ottima posizione dell'Hotel. Esperienza positiva.

2018-06-04 • via Nuitee