Hotel Travellers INN

Hotels
7 (75 reviews)
3, RR Colony , Shillong , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Restaurant
Room service
Terrace
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Tour desk
Car hire
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Courteous and trustworthy staff
Cons:
Poor room conditions
High extra charges for amenities

Categories

Cleanliness
5.5
Mixed reviews on cleanliness with some guests expressing dissatisfaction.
Service
6.7
Service received mixed feedback, with some guests appreciating staff courtesy and helpfulness while others experienced delays.
Location
8.3
Highly rated location near key landmarks and public transport options.
Room Quality
5.5
Room quality received mixed reviews with complaints about maintenance issues and room conditions.
Amenities
7.2
Satisfactory amenities with positive mentions of the gym and pool, but lacking spa services.
Value for Money
5.3
Value for money received low ratings with guests mentioning high prices for the services offered.
Food and Beverage
7.3
Food and beverage services generally well-received, though some guests desired more variety.
Overall Experience
7.3
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 11:17

Property Description

Welcome to Hotel Travellers INN, your perfect getaway in Shillong!

Luxurious Accommodation: Enjoy a comfortable stay in our well-equipped rooms featuring a wardrobe, TV, and private bathroom for your convenience.

Convenient Amenities: Benefit from our 24-hour front desk, room service, and complimentary WiFi throughout the property. Private parking is also available at an additional charge.

Delicious Breakfast: Start your day right with a delicious continental breakfast served fresh every morning at Hotel Travellers INN.

Ready to experience comfort and convenience at its best? Book your stay now at Hotel Travellers INN!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 75 reviews
Cleanliness: 5.5
Service: 6.7
Location: 8.3
Room Quality: 5.5
Amenities: 7.2
Value for Money: 5.3
Food and Beverage: 7.3
Overall Experience: 7.3
G
Gagandeep • family with young children • in
4
Not a value for money stay with family
Pros:

Linda was super helpful and courteous, so as the rest of the staff.

Cons:

Room are large but not well maintained. Walls have damp, geysers won't work, washroom was like a kitchen that was converted to a washroom. If you order food, it will take 1.5 hours to be delivered to the room.

2025-01-02 • via Nuitee
I
Islam • family with young children • in
5
Not comfortable & unsatisfactory
Cons:

Room’s Condition was poor,Hotel authority charged extra 500 per day for extra mattress & 200 per day for room heater.
Besides,they charged extra money for drinking water.
As per booking it was mentioned that there will be 3 nos of Sofa bed but there was only wooden sofa in living room as I booked suits.Regards

2025-01-02 • via Nuitee
D
Disha • group • in
10
Good one
Pros:

STAFF STAFF AND STAFF- Genuine - Well mannered- TRUSTWORTHY

Cons:

All good

2024-12-30 • via Nuitee
C
Cz • young couple • in
8
Very good
2024-09-24 • via Nuitee
S
Sunil • review category business travellers • in
6
Pleasant
2024-09-24 • via Nuitee
M
Mahato • young couple • in
10
It was nice staying with you we enjoyed a lot of value for money and time
2024-09-17 • via Nuitee
I
Ishita • family with young children • in
10
Exceptional
Pros:

Everything amazing. Great staff. Very clean

2024-07-03 • via Nuitee
I
Ishita • young couple • in
10
Very much recommended
Pros:

Everything amazing, very clean. Staff hospitable.

2024-07-03 • via Nuitee
R
Rahman • young couple • bd
7
Good
2024-06-29 • via Nuitee
B
Bhushan • family with young children • in
9
Superb
Pros:

Location and co-operative behaviour of the staff especially Miss Linda.

Cons:

Little bit hygiene
factor

2024-05-14 • via Nuitee
S
Safir • group • bd
5
Passable
Pros:

It is little bit war way from city centre

2024-05-04 • via Nuitee
S
Safir • group • bd
5
Passable
2024-04-30 • via Nuitee
B
Bhuyan • young couple • in
10
Exceptional
2024-04-10 • via Nuitee
S
Shuvendu • young couple • us
6
Pleasant
2024-02-17 • via Nuitee
L
Lamin • with friends • in
8
Very good
2024-02-06 • via Nuitee
A
Ashrofi • family with young children • in
1
Bad
2024-01-05 • via Nuitee
M
Madhu • young couple • in
1
Bad
Pros:

Nothing

Cons:

Location, is not good. Lift is non-functional in 4 storeyed hotel. . Asked at 6 pm to keep the bill ready. It wasn't ready by next day 7 in the morning.. no body takes the responsibility to open the gate in the morning while leaving the hotel

2023-10-24 • via Nuitee
P
Purnendu • review category business travellers • in
9
Superb
2023-10-14 • via Nuitee
D
Das • review category business travellers • in
9
Superb
2023-09-22 • via Nuitee
A
Abdulla • young couple • in
7
Good
2023-08-20 • via Nuitee