Super Hotel O Shillong Formerly Balaji Guest House

Hotels
OYO Rooms
7.3 (64 reviews)
Lower Lachummiere, Near Passport Sewa Kendra , Shillong , in

Children allowed

Facilities

Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Shared lounge/TV area
Fire extinguishers
Television in common areas
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Affordable
Good location
Cons:
Hygiene issues
Poor service

Categories

Cleanliness
4.4
Hygiene issues reported, including dirty bedsheets and lack of basic toiletries.
Service
6.9
Mixed reviews about staff behavior, some unfriendly interactions reported.
Location
8.9
Positive mentions about convenience and central location.
Room Quality
6.4
Inconsistencies reported, including smaller than expected rooms and some maintenance issues.
Amenities
4.9
Lack of basic amenities and malfunctioning equipment mentioned in reviews.
Value for Money
8.4
Affordability was noted, but quality issues raised questions on value.
Food and Beverage
7.4
No specific details, but food was mentioned as 'ok' in some reviews.
Overall Experience
7.9
Overall sentiment was mixed but some positive experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:27

Property Description

Welcome to OYO Flagship Balaji Guest House!

Luxurious Accommodation: Experience comfort in our air-conditioned rooms equipped with free WiFi and TV for your entertainment.

Delicious Breakfast: Start your day right with a scrumptious continental breakfast available every morning during your stay.

Convenient Location: Located in Shillong, our 3-star hotel is just 35 km away from Shillong Airport, making travel hassle-free.

Book now for a delightful stay at OYO Flagship Balaji Guest House!

Important information:

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel. The property apologizes for any inconvenience caused.

Please note that smoking or alcohol is not allowed on the property. The property apologizes for any inconvenience .

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 64 reviews
Cleanliness: 4.4
Service: 6.9
Location: 8.9
Room Quality: 6.4
Amenities: 4.9
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 7.9
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Mahalakshmi couple in
10
2025-12-25 via Nuitee
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ALOKE solo_traveller ae
10
2025-12-25 via Nuitee
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rohit couple in
10
2025-12-22 via Nuitee
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Hariharan solo_traveller in
10
2025-12-21 via Nuitee
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Anuradha couple in
10
2025-12-15 via Nuitee
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Claude extended_group fr
9
Séjour dans de bonnes conditions.
2025-12-04 via Nuitee
M
Marc couple us
10
Good place to stay!
Pros:

Nice, comfortable place to stay

Cons:

A bit difficult to find, the signage could be improved but I think they are rebranding currently

2025-12-03 via Nuitee
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Nandan couple in
1
2025-12-02 via Nuitee
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Kushwaha couple in
10
2025-11-24 via Nuitee
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Dr couple in
10
2025-11-23 via Nuitee
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Ankita couple in
10
2025-11-23 via Nuitee
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Rameng couple in
10
2025-11-21 via Nuitee
B
Bornojit family_with_children in
2
Overpriced property
Pros:

Location was good

Cons:

Overpriced and poor room condition

2025-11-19 via Nuitee
A
Aakanksha couple in
10
2025-11-17 via Nuitee
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Bindiya couple in
10
2025-11-15 via Nuitee
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Utkarsh extended_group in
10
2025-11-14 via Nuitee
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Deepa family_with_children in
4
Pros:

Receptionist was okay

Cons:

I have booked a deluxe room but got a small sized side corner room, the bathroom lock was not working, the fan was not there, it was under the construction room.

2025-11-05 via Nuitee
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Deák extended_group in
6
2025-11-02 via Nuitee
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Iawrod couple in
8
2025-10-23 via Nuitee
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Arvind Kumar couple in
1
Terrible atay
Pros:

Horrible hygiene. No soap, towel, TV, water provided. Bedsheet was dirty. Hopeless service. Won't recomyto anyone.

Cons:

Hygiene, staff behaviour. Nothing was likeable

2025-10-04 via Nuitee